Cisco Exam Questions & Answers

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1 Cisco Exam Questions & Answers Number: Passing Score: 825 Time Limit: 120 min File Version: Cisco Exam Questions & Answers Exam Name: Business Edition 6000 for Sales Engineers For Full Set of Questions please visit:

2 Realtests QUESTION 1 Which three collaboration mechanisms increase customer satisfaction? (Choose three) A. Flexible enhanced customer service processes B. Attractive TV advertisements C. Variety of customer communication channels D. Effective mail and communication E. Frequent phone communication F. Ability to access customer data from any device, anywhere Correct Answer: ACF /Reference: QUESTION 2 Which three Cisco Unified Communications and Collaboration applications are part of a basic Cisco Business Edition bundle? (Choose three) A. Cisco Unity Connection B. Cisco Unified Provisioning C. Manager Business Edition D. Cisco Unified Attendant Console E. Cisco Unified Communications Manager F. Cisco Unified Contact Center Express Correct Answer: ABE /Reference: QUESTION 3 In which layer of Cisco Unified Communications system architecture does Cisco Jabber reside? A. Operations and serviceability B. Applications and services C. Networking D. Call control E. Call routing Correct Answer: B /Reference: QUESTION 4 Cisco Business Edition 6000 supports five co-resident applications on the same Cisco UCS C220 M3 server.

3 What is the maximum total vcpu and vram capacity that should be considered when deciding which coresident applications will run on the same server? A. 12 vcpu, 12 GB vram B. 8 vcpu, 16GB vram C. 16 vcpu, 8 GB vram D. 16 vcpu, 16 GB vram Correct Answer: B /Reference: QUESTION 5 Which three of these are business benefits of Cisco Business Edition 6000 virtualization? (Choose three.) A. faster return on investment through server consolidation B. applications deployed across multiple physical servers C. fixed solution aligned with fixed business strategy D. easy installation and upgrade E. single physical server deployment F. support for third-party management platforms Correct Answer: ADE /Reference: QUESTION 6 How many Cisco WebEx Meetings named hosts can be ordered in the Cisco WebEx Meetings promotional bundle at a promotional price? A. 20 named hosts B. 10 or 20 named hosts C. 10 named hosts D. 20 or 50 named hosts Correct Answer: B /Reference:

4 QUESTION 7 Which client that is packaged with the Cisco Business Edition 6000 lets you access presence, IM, voice, video, voice messaging, desktop sharing and conferencing services from any device? A. Cisco WebEx Messenger client B. Cisco AnyConnect client C. Cisco Jabber client D. Cisco Unified Personal Communicator client Correct Answer: C /Reference: QUESTION 8 Which Cisco online tool is designed to help Cisco partners quickly generate a bill of materials and estimate pricing for Cisco solutions, addressing the needs of small to midsize customers? A. Cisco Dynamic Configuration Tool B. Cisco Unified Communications Sizing Tool C. Cisco Order Status Tool D. Cisco Quick Pricing Tool Correct Answer: D /Reference: QUESTION 9 Which server virtualization technology is used with Cisco Business Edition 6000 to support multiple applications running on the same physical server? A. Microsoft B. Citrix C. VMware D. Cisco Correct Answer: C /Reference: QUESTION 10 Which application adds advanced video conferencing capabilities to Cisco Business Edition 6000? A. Cisco VCS B. Cisco Unified Communications Manager C. Cisco Unified Communications Manager IM and Presence

5 D. Cisco Unity Connection Correct Answer: A /Reference: QUESTION 11 Cisco Unified Communications Manager supports native call queuing. Native call queuing is a subset of functionalities of which other full-featured unified communications application? A. Cisco Unified Contact Center Express B. Cisco Emergency Responder C. Cisco Unity Connection D. Cisco Unified Attendant Console E. Cisco TelePresence Video Communication Server Correct Answer: A /Reference: QUESTION 12 In which layer of Cisco Unified Communications system architecture do voice and video endpoints reside? A. Applications and services B. Call control C. Call routing D. Networking E. Operations and serviceability Correct Answer: B /Reference: QUESTION 13 Cisco Business Edition 6000 efficiently supports BYOD deployments. Which three top-of-mind business imperatives are related to BYOD? (Choose three.) A. work anywhere B. content and device explosion C. device flexibility D. cloud services E. complex deployments F. trust at a distance G. dispersed workforce

6 Correct Answer: ACF /Reference: QUESTION 14 Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express? A. Cisco Unified Workspace Licensing and Cisco User Connect Licensing B. Cisco User Connect Licensing C. Cisco Unified Workspace Licensing D. Licensing is possible only as a 100-user bundle Correct Answer: A /Reference: QUESTION 15 Among the many benefits and differentiators of Cisco Business Edition 6000 is its business scalability. Which three Cisco Business Edition 6000 characteristics contribute to its business scalability? (Choose three.) A. deployment flexibility with unified provisioning B. server redundancy and Unified SRST C. reduced carbon footprint D. increased agility and investment protect E. rapid return on investment F. high availability G. solution growing with company growth Correct Answer: ABD /Reference: QUESTION 16 In which two ways does Cisco Business Edition 6000 deployment mitigate and reduce the business risk? (Choose two) A. The end-to-end Cisco collaboration solution eliminates the risk of other vendor applications and devices not being supported B. Cisco Jabber uses a consistent user interface on all devices. Changing devices does not impact user acceptance C. Cisco Collaboration Architecture supports all major operating systems and devices, minimizing the risk of a device not being supported D. Cisco proprietary communications protocols mitigate the risk of interoperability with other vendor collaboration devices

7 Correct Answer: BC /Reference: QUESTION 17 What number of enhanced agent seats is included at no additional cost in the Cisco Contact Center Enhanced promotional bundle? A. Agent seats must be purchased at a promotional price, promotional bundle includes only operating system and database B. 10 enhanced agent seats, including operating system and database C. 5 enhanced agent seats, including operating system and database D. 5 enhanced agent seats, operating system and database must be purchased separately Correct Answer: C /Reference: QUESTION 18 Cisco offers license migrations from existing Cisco Unified Communications systems when migrating to Cisco Business Edition License migrations to Cisco Business Edition 6000 are supported from which three platforms'? (Choose three) A. Cisco Business Edition 3000 B. Cisco Business Edition 5000 C. Cisco Unified Communications 500 Series D. Cisco Unified Communications Manager Express E. Cisco Unified Communications 300 Series Correct Answer: ABD /Reference: QUESTION 19 Which value does the Cisco Business Edition 6000 bring to midmarket businesses? A. Enhanced collaboration functionalities by adding only a few additional servers B. Advanced collaboration functionalities on a single server C. Co-location with the existing telephony system D. Adding video collaboration capabilities on top of the existing telephony system Correct Answer: B /Reference:

8 QUESTION 20 Which three of these are market trends that drive the need for an improved, more efficient collaboration experience? (Choose three) A. automated order processing B. conducting business globally across several or all time zones C. effective HRM system D. work anywhere, anytime, any device E. inventory management F. cloud services and social media Correct Answer: BDF /Reference: QUESTION 21 Which two statements are true when comparing Cisco and Microsoft unified communications solutions? (Choose two) A. Microsoft Lync is free. Licenses are included in other Microsoft bundles, so no incremental costs are required to deploy the full collaboration solution B. Only Cisco can offer an entirely end-to-end collaboration solution C. Both Cisco and Microsoft provide award-winning, 24-hour, around-the-globe technical support for a complete set of collaboration solutions D. Cisco Jabber ensures the same user experience on any device and any operating system Correct Answer: BD /Reference: QUESTION 22 Which statement best describes the Cisco collaboration architecture? A. It is a flexible network framework designed to enable integration with the collaboration requirements of a customer B. It is a flexible collaboration framework designed to support any customer and any user collaboration needs C. It is a collaboration framework designed to support the collaboration needs of a typical large enterprise D. It is a collaboration framework designed to integrate the existing collaboration functionalities of a customer with Cisco network infrastructure Correct Answer: D /Reference: QUESTION 23 Which three of these are major management pain points in relation to collaboration? (Choose three)

9 A. Manage customers, partners, and employees with different cultural backgrounds B. Manage IT networks to follow rapidly changing technology C. Respond to rapidly changing market trends D. Manage working with virtual teams and different time zones E. Manage keeping organizational structure unchanged while adapting to new market trends Correct Answer: ACD /Reference: QUESTION 24 Management style is a key factor in effective collaboration. How does management style affect and help create a collaborative culture in an organization? A. It establishes collaboration as a corporate behavior B. It stores information logically C. It ensures higher quality and performance D. It makes collaboration easy and natural Correct Answer: A /Reference: QUESTION 25 Which three of these are operational benefits of Cisco Business Edition 6000 virtualization? (Choose three) A. time savings through easy platform management B. reduced risk through the Cisco open architectural approach C. multiple management platform support D. reduced costs through integrated management and scalable platform E. reduced costs through support for traditional TDM-based voice systems F. reduced risk through each application running on a separate physical server Correct Answer: ABD /Reference: QUESTION 26 All migrations to Cisco Business Edition 6000 require purchase of the migration starter bundle. Which three components are included in the migration starter bundle? (Choose three) A. Automatically continued existing service and software subscriptions B. Cisco UCS C200 M2 server C. VMware. Citrix, or Microsoft hypervisor software and license

10 D. Cisco Business Edition 6000 version 9.0 software suite E. Cisco UCS C220 M3 server F. Cisco Unified Communications Virtualization Hypervisor software and license Correct Answer: DEF /Reference: QUESTION 27 What is the function of VMware ESXi Hypervisor? A. It allows server storage to be fragmented into several virtual disks that can be shared between different applications B. It allows server virtualization and thus allows applications to run co-resident on the same physical server C. It allows server virtualization and defines the number of applications that can run co-resident on the same physical server D. It allows server memory and CPU to be virtualized and shared between several applications Correct Answer: B /Reference: QUESTION 28 What number of concurrent call licenses is included for no additional cost in the Cisco Telepresence Video Communication Server promotional bundle? A. 10 concurrent non-traversal calls and 10 concurrent traversal calls B. 100 concurrent non-traversal calls and 50 concurrent traversal calls C. 10 concurrent non-traversal calls and 5 concurrent traversal calls D. 50 concurrent non-traversal calls and 50 concurrent traversal calls Correct Answer: C /Reference: QUESTION 29 Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000? A. Cisco Unified Contact Center Express B. Cisco Unified Communications Manager C. Cisco Unified Presence D. Cisco Unity Connection E. Cisco Unified Attendant Console Correct Answer: D

11 /Reference: QUESTION 30 When selling a Cisco Business Edition 6000 solution to a customer that plans to upgrade from an old voice collaboration solution which three of these are of the key messages that you would need to present to the customer? (Choose three) A. Cisco Business Edition 6000 brings all collaboration functionalities on one single server B. Adding additional collaboration applications can simply be done by adding additional Cisco UCS C-Series servers into the network C. Cisco Business Edition 6000 reduces the risk of outdated technology and reduces dependency on service providers D. Cisco Business Edition 6000 simplifies collaboration management by introducing a dedicated II team that is focused on only the collaboration solution E. Cisco business Edition 6000 lowers collaboration solution costs and the costs of adding new users and functionalities Correct Answer: ACD /Reference: QUESTION 31 Which four application layers comprise the Cisco Collaboration Architecture? (Choose four) A. Unified Access B. Unified Communications C. Unified Computing D. Customer Collaboration E. Collaboration Applications F. Cisco TelePresence Correct Answer: BDEF /Reference: QUESTION 32 Which endpoints and clients are supported on applications that are included under the Cisco Business Edition 6000 umbrella? A. all Cisco voice and video endpoint except Cisco Telepresence room systems B. all Cisco voice and video endpoint except Cisco Telepresence EX Series and Cisco Telepresence room systems C. all Cisco voice and video endpoint except Wi-Fi endpoints D. all Cisco voice and video endpoint

12 Correct Answer: D /Reference:

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