IT Town Hall Meeting

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1 IT Town Hall Meeting Scott F. Midkiff Vice President for Information Technology and CIO Professor of Electrical and Computer Engineering Virginia Tech October 20, /20/2015 IT Town Hall Meeting 1

2 Topics University Context IT Strategic Plan, Operational Plan, Annual Report Six Key Topics for IT Four Key Initiatives for IT 10/20/2015 IT Town Hall Meeting 2

3 Topics University Context Strategic Planning: A Plan for a New Horizon Visioning: Beyond Boundaries Discussion of Destination Areas IT Strategic Plan, Operational Plan, Annual Report Six Key Topics for IT Four Key Initiatives for IT 10/20/2015 IT Town Hall Meeting 3

4 A Plan for a New Horizon Structural shifts caused by technological innovation In what and how faculty teach and students learn In how research is conducted and disseminated In how we operate the university enterprise A Plan for a New Horizon: Envisioning Virginia Tech Virginia Tech faces a new horizon defined by a future characterized by geopolitical and geo-economic transition, an accelerated pace of globalization, and structural shifts caused by technological innovation. plan/2012-strategic-plan.pdf 10/20/2015 IT Town Hall Meeting 4

5 Beyond Boundaries (VT 2047) Beyond Boundaries is a one-year visioning process that will inform the university's long-range future and next strategic plan. 10/20/2015 IT Town Hall Meeting 5

6 Beyond Boundaries Envisioning the campus of the future Determining future facilities and infrastructure needs for the ways in which students, faculty, and staff learn and work Exploring the role of technology in tomorrow s university Envisioning the campus of the future Advancing as a global land-grant institution Advancing as a global land-grant institution Responding to growing global interdependence Applying research to 21 st century problems on a global scale Connecting knowledge to society through Extension and outreach Serving a more geographically-diverse student population Preparing students for the world in which they will live and work Preparing students for the world in which they will live and work Preparing global citizens Advancing academic quality Innovating teaching and learning Discovering new funding models Responding to changing funding models Evaluating new and diverse revenue sources Addressing affordability and accessibility Discovering new funding models From BOV information session, 5/31/ /20/2015 IT Town Hall Meeting 6

7 Topics University Context IT Strategic Plan, Operational Plan, Annual Report Six Key Topics for IT Four Key Initiatives for IT 10/20/2015 IT Town Hall Meeting 7

8 IT Strategic Plan, Operational Plan, Annual Report Strategic Plan Where do we want to go? 6 year horizon Operational Plan How do we get there? 2 to 3 year emphasis Annual Report Did we make progress? 1 year retrospective 10/20/2015 IT Town Hall Meeting 8

9 IT Strategic Plan for Addressing A Plan for a New Horizon, Virginia Tech s strategic plan Pillar 1: Enabling Networked Learning in the Networked University Pillar 2: Providing Competitive Advantage through Sustainable Advanced Cyberinfrastructure and Collaboration Pillar 3: Leveraging Information Technology to Distinguish the Virginia Tech Experience Pillar 4: Advancing Information Technology for Enterprise Effectiveness Strengthening information technology at Virginia Tech Pillar 5: Ensuring the security and resilience of information technology resources Pillar 6: Improving communications with customers and partners Pillar 7: Strengthening the information technology organization 10/20/2015 IT Town Hall Meeting 9

10 Topics University Context IT Strategic Plan, Operational Plan, Annual Report Six Key Topics for IT Four Key Initiatives for IT 10/20/2015 IT Town Hall Meeting 10

11 1. Focus on the core missions of the university. 10/20/2015 IT Town Hall Meeting 11

12 2. Cutting through the silos, across the university, is how Virginia Tech will get to the next level. 10/20/2015 IT Town Hall Meeting 12

13 Resources 3. We need to shift resources to bringing new value, not just maintaining legacy technology. Run Grow and Transform Time 10/20/2015 IT Town Hall Meeting 13

14 4. How do we build partnerships across the university and, just as importantly, beyond the university and across IT and within our own units? 10/20/2015 IT Town Hall Meeting 14

15 5. Security is more important than ever 2FA will be a significant step forward, but it is far from all we need to do. 10/20/2015 IT Town Hall Meeting 15

16 6. initiatives: hiring, climate, accessibility. Initiative 1: Launch a multi-year effort to improve recruitment within the IT organization Initiative 2: Launch a multi-year effort to improve the workplace environment within the IT organization Initiative 3: Launch a university-wide, extensively collaborative, multi-year effort to promote and enhance accessibility in information technology in order to improve the experience of individuals with disabilities at Virginia Tech 10/20/2015 IT Town Hall Meeting 16

17 Topics University Context IT Strategic Plan, Operational Plan, Annual Report Six Key Topics for IT Four Key Initiatives for IT Next Generation Learning Management System (in support of Pillar 1) Evolution of High-Performance Computing (in support of Pillar 2) Residential Network Upgrade (in support of Pillar 3) Two-Factor Authentication (in support of Pillar 5) 10/20/2015 IT Town Hall Meeting 17

18 Next-Generation Learning Management System Canvas implementation: About 48% of students, 22% of faculty, and 12% of course sections are in Canvas for at least one class this semester 48% 22% 12% 10/20/2015 IT Town Hall Meeting 18

19 Next-Generation Learning Management System Our goal is for 1/3 of courses to be active in Canvas for the 2016 Spring Semester 10/20/2015 IT Town Hall Meeting 19

20 Evolution of Research Computing Compute Explicit support for a broader range of research problems Storage Archival storage Networking 100G connectivity through MARIA 10G research network pilot Resources Investment Computing Program MARIA 100G Ribbon Cutting at Old Dominion University October 6, 2015 (Photo from ODU) 10/20/2015 IT Town Hall Meeting 20

21 Evolution of Research Computing: NewRiver HPC Cluster 10/20/2015 IT Town Hall Meeting 21

22 Residential Network Upgrade Leading edge capabilities IEEE ac wireless 1-Gbps Ethernet Large scale, compressed timeline 34 residence halls 1,800 access points Mostly accomplished in Summer 2015 Partnership Residential and Dining Services NI&S Finance 10/20/2015 IT Town Hall Meeting 22

23 Two-Factor Authentication Urgency CAS Windows Other High Central IT CAS applications Accounts with elevated privileges Medium Other CAS applications Servers with sensitive data VPN Low Desktops and other servers Other 10/20/2015 IT Town Hall Meeting 23

24 Two-Factor Authentication: Near-Term New Login authentication service supports two-factor authentication Offers option to register devices (deferred use of two-factor) Plan to migrate all SAML-based services to the new Login service on November 9, 2015 External and internal federated services Registration of two-factor device(s) can be deferred, for now 10/20/2015 IT Town Hall Meeting 24

25 Two-Factor Authentication The mantra is Everything, Everyone, but how do we get there? Central IT we need to protect our most critical data and resources and be a model Rules of engagement when connecting to critical systems Policy driven by data sensitivity and criticality of resources Best practices facilitating wide adoption, maintaining usability We need to Provide leadership, communication, transparency in a dynamic endeavor Understand the challenges and the tradeoffs between usability and security Make available the infrastructure Promulgate best practices Offer effective training and support Implement practices and policies to address growing security threats 10/20/2015 IT Town Hall Meeting 25

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