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2 Index Section Page Why New Horizons Learning Centers 2 Graphic Design and Video Editing 3 Structural Design 4 Management Program 5 IT Hardware and Networking Programs 6 Microsoft Technical Programs 7 Application Development 7 Business Programs 8 Our Partners 10 Flexible Schedule Index 11 Flexible Schedule Programs 12

3 Why New Horizons Learning Centers New Horizons Kuwait City offers an extensive selection of vendor-authorized training classes for top technology providers like Adobe, Cisco, Citrix, Microsoft, and VMware. Find your desired training with: Application Courses - Beginner to advanced skills in major business applications Technical Skills Courses - Designed to advance your IT skills Certification Courses - Classes to help you prepare for certification Business Skills Courses - Improve your employee business skills Instructor-Led Training at New Horizons Kuwait City As a classroom student, New Horizons Kuwait City gives you access to your own networked environment, giving you professional, hands-on experience. The technology industry s most experienced and qualified instructors will provide you with the highest-quality training, ensuring you can immediately apply the course s processes, concepts, and methodologies to your job. When the subject is new to you or particularly complex, instructor-led training is particularly beneficial. New Horizons Kuwait City s instructors are ready to: Answer questions Clarify misconceptions as they happen Give guidance Demonstrate concepts Mentored Learning at New Horizons Kuwait City provides the following benefits: Set Your Own Pace Have A Personal Mentor At Your Side Focus Your Learning On-site Training From New Horizons Kuwait City provides the following benefits: Get The Most Out Of Your Training Budget Flexible Training Options Custom Courses for Your Business Hands-On Training & Demonstrations Consistent Information Delivery Receive Great Return On Investment Private Classes at New Horizons Kuwait City provide the following benefits: Customize Your Training Solutions Keep Your Learning Experience Consistent Build Your Team s Potential Lower Your Training Costs Flexible Training Solutions Hands-on Training

4 Graphic Design Program Adobe Photoshop CC Understanding and working with layers Enhance images with paint and filters Perform color adjustments Work with vector paths Automating tasks Adobe Illustrator CC Creating and working with shapes Working with custom paths Working with text Saving images for print and web Creating complex illustrations Creating vector versions of raster graphics Special Effects Adobe InDesign CC Designing and enhancing documents Working with page elements Managing objects Using and understanding tables Managing styles Working with XML Dealing with long documents 48 Hours 28 Jan 4:00 PM - 6:00 PM 25 Mar 4:00 PM - 6:00 PM 6 May 4:00 PM - 6:00 PM 8 Jul 4:00 PM - 6:00 PM 23 Sep 4:00 PM - 6:00 PM 11 Nov 4:00 PM - 6:00 PM

5 Structural Design Programs 40 Hours AutoDesk AutoCAD 6 May 6:00 PM - 8:00 PM 23 Sep 6:00 PM - 8:00 PM Use AutoCAD for daily working process. Navigate throughout AutoCAD using major navigating tools. Understand the concept and techniques to draw. Create multiple designs using several of tools. Create layers to control the objects visibility. Explain drawing using annotations. Plot or print the drawing by scale. To use constraint for certain design. 40 Hours AutoDesk 3DS Max Model objects using a variety of techniques Design and apply materials Adjust basic lighting Animate simple objects Build and animate simple, effective environments 8 Jul 6:00 PM - 8:00 PM 11 Nov 6:00 PM - 8:00 PM 36 Hours 1 Apr 6:00 PM - 8:00 PM 2 Sep 6:00 PM - 8:00 PM AutoDesk Revit Structure To take full advantage of Building Information Modeling, the Autodesk Revit Structure Fundamentals training course has been designed to teach the concepts and principles from building design through construction documentation using the Autodesk Revit Structure software. This training course is intended to introduce students to the user interface and the basic building components of the software that makes it a powerful and flexible structural modeling tool. The goal is to familiarize you with the tools required to create, modify, analyze, and document the parametric model. AutoDesk Revit Architecture Gain an understanding of the BIM concepts that will dramatically increase project effciency. We will provide architects, designers, and drafters with the information and skills needed to streamline the design process through the use of a coordinated Revit model. 36 Hours 1 Jul 6:00 PM - 8:00 PM 4 Nov 6:00 PM - 8:00 PM

6 Management Programs 35 Hours Project Management Professional (PMP) 11 Feb 6:00 PM - 10:00 PM 25 Mar 6:00 PM - 10:00 PM 22 Apr 6:00 PM - 10:00 PM 10 Jun 6:00 PM - 10:00 PM 15 Jul 6:00 PM - 10:00 PM 16 Sep 6:00 PM - 10:00 PM Master the Modern project management tools such as work breakdown structure, resource allocation, Gant charts, mathematical project scheduling models, project cost estimating, cost management and engineering economics. Develop a broad and flexible toolkit of techniques and adapting your approach to the context and constraints of projects. Deliver projects on scope, on time and on budget. Cultivate the people skills, trust and leadership necessary to meet project requirements. Earn the required 35 PDUs to take the PMP certification exam. 21 Oct 6:00 PM - 10:00 PM 25 Nov 6:00 PM - 10:00 PM 16 Dec 6:00 PM - 10:00 PM 30 Hours Risk Management Professional (RMP) Master the processes of risk management, the structured, objective approach to addressing uncertainty in projects. Identify qualitative and quantitative assessments of risk. Develop and deploy risk mitigation strategies. Ensure proper project planning, identify threats and opportunities, and analyze risk events and their potential effects. Learn to be more proactive to reduce costs, rather than reactive. Gain knowledge of risk management based on the PMBOK Guide and Practice Standard for Project Risk Management. 8 Apr 6:00 PM - 9:00 PM 6 May 8:30 AM - 1:30 PM 5 Aug 6:00 PM - 9:00 PM 30 Dec 6:00 PM - 9:00 PM 32 Hours PRINCE2 25 Mar 4:00 PM - 6:00 PM 15 Jul 4:00 PM - 6:00 PM 25 Nov 4:00 PM - 6:00 PM Apply the seven principles, processes, and themes in the PRINCE2 guidelines. Learn how to tailor your approach for different projects, ensuring flexibility and success in today s dynamic work environment. Develop a product-based planning approach for projects that helps divide them into manageable, controllable stages. Control the use of resources and effectively manage project risk. Understand the roles and responsibilities of each member of the team tasked with managing a project. Apply skills that complete and complement the knowledge-based approach of the PRINCE2 certification. 20 Hours ITIL Foundation Describe the history and basic concepts of ITIL. Describe Continual Service Improvement in the IT Service Lifecycle. Describe Service Operation in the IT Service Lifecycle. Describe the various functions of Service Operation Lifecycle in the IT Service Lifecycle. Describe Service Transition in the IT Service Lifecycle. Describe Service Design in the IT Service Lifecycle. Describe Service Strategy in the IT Service Lifecycle. 14 Jan 5:00 PM - 9:00 PM 18 Feb 5:00 PM - 9:00 PM 18 Mar 5:00 PM - 9:00 PM 10 Jun 5:00 PM - 9:00 PM 5 Aug 5:00 PM - 9:00 PM 28 Oct 5:00 PM - 9:00 PM 25 Nov 5:00 PM - 9:00 PM 9 Dec 5:00 PM - 9:00 PM

7 IT Hardware & Networking 80 Hours CCNA (Routing & Switching) Building a simple network Establishing internet connectivity Managing network device security Building a medium sized network Introducing IPV6 Implementing saclable medium-sized network Troubleshooting basic connectivity Wide-area networks Network device management 4 Mar 5:00 PM - 9:00 PM 1 Apr 9:00 AM - 1:00 PM 1 Jul 5:00 PM - 9:00 PM 25 Nov 5:00 PM - 9:00 PM 40 Hours CompTIA Network+ 8 Apr 6:00 PM - 9:00 PM 6 May 8:30 AM - 12:30 PM 5 Aug 6:00 PM - 9:00 PM 30 Dec 6:00 PM - 9:00 PM Basics of networking theory, concepts and networking methods Basics of networking data delivery Networking media, cabling and hardware Networking protocols and the OSI model Networking Operating Systems TCP/IP fundamentals Networking security, including preventing and responding to incidents

8 Microsoft Technical Programs 120 Hours 25 Mar 5:00 PM - 9:00 PM 2 Sep 5:00 PM - 9:00 PM Microsoft SQL Server 2016 Describe key capabilities and components of SQL Server. Describe T-SQL, sets, and predicate logic. Write a single and multitable SELECT statement. Write SELECT statements with filtering and sorting. Describe how SQL Server uses data types. Write DML statements. Write queries that use built-in functions. Write queries that aggregate data. Write subqueries. Create and implement views and table-valued functions. Use set operators to combine query results. Write queries that use window ranking, offset, and aggregate functions. Application Development Android 40 Hours You will learn the basics of Android Studio, the default integrated development environment (IDE) supported by Google to develop Android apps, including user interfaces, activities, controls, layouts, services, content providers, location, multimedia APIs. Then you ll move on to more advanced concepts such as wireless connectivity, syncing to cloud, Android Wear App development, and Google Play. 25 Mar 5:00 PM - 9:00 PM 10 Jun 5:00 PM - 9:00 PM 29 Jul 5:00 PM - 9:00 PM 2 Sep 5:00 PM - 9:00 PM 4 Nov 5:00 PM - 9:00 PM

9 Business Programs 35 Hours Certified Business Analysis Professional Understand Business Analysis Key Concepts. Understand the Business Analysis Core Concept Model. Guide practices related to 30 business analysis tasks in six knowledge areas. Understand 50 business analysis tools and techniques. Understand the five business analysis perspectives: Agile, Business Intelligence, Information Technology, Business Architecture and Business Process Management. 22 Apr 4:00 PM - 6:00 PM 21 Oct 4:00 PM - 6:00 PM 16 Hours Business Acumen for Leaders 4 Feb 6:00 PM - 8:00 PM 22 Jul 6:00 PM - 8:00 PM 23 Dec 6:00 PM - 8:00 PM Recognize the importance of the big picture in business planning. Leverage financial information to make sound business decisions. Identify the importance of other financial levers to your business. Understand the importance of ethics on long term business success. Appreciate how business etiquette affects your organizational success. 24 Hours Expanding Emotional Intelligence Identify the key competencies of emotional intelligence. Develop a learning path to enrich your EI. Gain better control over your behavior under duress. Enhance your communication skills and competencies. Learn to thrive under stress. Develop gratitude and strength of character. Build a meaningful life balance and your authentic self. 10 Jun 4:00 PM - 6:00 PM 16 Sep 4:00 PM - 6:00 PM 24 Hours 18 Mar 6:00 PM - 8:00 PM 2 Sep 6:00 PM - 8:00 PM Effective Leadership Through Coaching Develop a positive partnership that supports employee growth. Provide effective coaching and feedback within a relationship of mutual trust. Agree upon appropriate performance goals using the SMART technique. Clarify the current state or reality of your employees situation. Create options for your employee and develop them into a plan. Motivate and support your employee to achieve his/her goals. Recognize and remove any obstacles to employee success.

10 Business Programs 16 Hours Strategic Negotiation Skills Develop the necessary skills to negotiate like a pro. Prepare for a negotiation applying best practices. Utilize industry standard tools and techniques. Create your Best Alternative to a Negotiated Agreement (BATNA). Build common ground and consensus in your negotiation strategies. Negotiate with experts to develop your skills for success. 4 May 6:00 PM - 8:00 PM 12 Aug 6:00 PM - 8:00 PM 24 Hours The Art of Effective Presentations 6 May 6:00 PM - 8:00 PM 14 Oct 6:00 PM - 8:00 PM Explore what makes a successful presentation. Recognize the factors that go into building and delivery of presentations. Outline, develop and build a high-quality presentation. Successfully deliver and close an effective presentation. 16 Hours Mastering Positive Assertiveness Develop the necessary skills to communicate with confidence. Apply communication styles that maximize benefits. Augment your listening and hearing skills to increase engagement. Utilize that art of asking questions to elicit more from others. Leverage your body language for full communication. Make the best first impressions by looking, sounding and being confident. 15 Apr 6:00 PM - 8:00 PM 23 Sep 6:00 PM - 8:00 PM 24 Hours Writing for the Business Pofessional 1 Jul 6:00 PM - 8:00 PM 25 Nov 6:00 PM - 8:00 PM Be aware of common spelling and grammar issues in business writing. Be aware of the basic concepts in sentence and paragraph construction. Be aware of the basic structure of agendas, messages, business letters, business proposals, and business reports. Be aware of the Collaborative writing techniques, tools and best practices Be aware of the Tips and techniques to use when deciding the most appropriate format to use for agendas, messages, business letters, business proposals, and business reports.

11 Learning Partners

12 Programs Offered As Flexible Schedule Start dates and times are open 1. Graphic Design and Video Editing 8. Quality Management 1.1. Adobe Photoshop CC 8.1. Six Sigma (Yellow Belt) 1.2. Adobe Illustrator CC 8.2. Six Sigma (Green Belt) 1.3. Adobe InDesign CC 8.3. Six Sigma (Black Belt) 1.4. Adobe Lightroom CC 9. Applications 1.5. Adobe After Effects CC 9.1. Microsoft Windows Adobe Premiere Pro CC 9.2. Microsoft Windows 8 2. Structural Design 9.3. Microsoft Windows AutoCAD 9.4. Microsoft Word DS Max 9.5. Microsoft Excel 2.3. Revit (Structure, Architecture, MEP) 9.6. Microsoft PowerPoint 3. Management Programs 9.7. Microsoft Project 3.1. Project Management Professional (PMP) 9.8. Microsoft Access 3.2. Risk Management Professional (RMP) Microsoft Publisher 3.3. PRINCE Microsoft InfoPath 3.4. ITIL Foundation Microsoft OneNote 3.5. ITIL Intermediate Lifecycle 10. Application Development 3.6. ITIL Intermediate Capabilities Android 3.7. ITIL Service Expert ios 3.8. TOGAF 11. Web Design 4. IT Audit Adobe Dreamweaver CC 4.1. COBIT5 Foundation Adobe Muse CC 4.2. COBIT5 Implementation 12. Business Programs 4.3. COBIT5 Assessor CBAP 5. Microsoft Technical Business Acumen for Leader 5.1. Windows Server Expanding Emotional Intelligence 5.2. Windows Server Effective Leadership Through Coaching 5.3. SQL Server Strategic Negotiation Skills 5.4. SQL Server Mastering Positive Assertiveness 5.5. SQL Server The Art of Effective Presentations 5.6. Microsoft Exchange Server Writing for Business Professionals 5.7. Microsoft Exchange Server Application Development 5.8. Sharepoint Server 2013 (Administrator) Android 5.9. Sharepoint Server 2016 (Administrator) ios Windows Azure 11. Web Design Sharepoint Server 2013 (Developer) Adobe Dreamweaver CC Microsoft Office Adobe Muse CC 6. IT Hardware and Networking 13. Diplomas 6.1. CCNA (Routing and Switching) Microsoft Ceritified Solutions Expert (MCSE) 6.3. CCNA (Security) Microsoft Office Secretarial (MOS) 6.4. CCNA (Capabilities) Business Administration 6.5. CCNP 14. Other Programs 6.6. CompTIA Applications CGEIT 6.7. CompTIA Network CISSP 6.8. CompTIA Security CMA 7. Virtualization and Cloud 7.1. VMWARE (Install, Configure and Manage) 7.2. VMWARE (Optimize and Scale)

13 Graphic Design Programs 8 Hours / Level Adobe Photoshop CC Understanding and working with layers Enhance images with paint and filters Perform color adjustments Work with vector paths Automating tasks 8 Hours / Level Adobe Illustrator CC Creating and working with shapes Working with custom paths Working with text Saving images for print and web Creating complex illustrations Creating vector versions of raster graphics Special Effects 8 Hours / Level Adobe InDesign CC Designing and enhancing documents Working with page elements Managing objects Using and understanding tables Managing styles Working with XML Dealing with long documents

14 Graphic Design Programs 8 Hours / Level Adobe Lightroom CC You will learn how this powerful program can help you prepare, edit, and organize your photos quickly and effectively. Using Lightroom s non-destructive editing, and you ll be able to control how you edit your images and make additional alterations later. Adobe Premiere Pro CC Learn digital video basics, the foundations for capturing and editing video, Understand the Premiere Pro tools, timeline, and workspace, Discover how to apply titles and work with imported graphics, work with green screen footage and Find out how to apply effects within Premiere Pro, learn the skills and techniques required to take your creative work to its fullest potential for producing broadcast-quality movies used for video, multimedia, and Web. 8 Hours / Level 8 Hours / Level Adobe After Effects CC Understand alpha channel types Build a multilayered composition Set and edit keyframes Create and animate text Create and control motion paths Add audio to a composition Use of special effects filters Understand various output settings

15 Structural Design Programs AutoDesk AutoCAD 40 Hours Use AutoCAD for daily working process. Navigate throughout AutoCAD using major navigating tools. Understand the concept and techniques to draw. Create multiple designs using several of tools. Create layers to control the objects visibility. Explain drawing using annotations. Plot or print the drawing by scale. To use constraint for certain design. 40 Hours AutoDesk 3DS Max Model objects using a variety of techniques Design and apply materials Adjust basic lighting Animate simple objects Build and animate simple, effective environments

16 Structural Design Programs AutoDesk Revit Structure 8 Hours / Level To take full advantage of Building Information Modeling, the Autodesk Revit Structure Fundamentals training course has been designed to teach the concepts and principles from building design through construction documentation using the Autodesk Revit Structure software. This training course is intended to introduce students to the user interface and the basic building components of the software that makes it a powerful and flexible structural modeling tool. The goal is to familiarize you with the tools required to create, modify, analyze, and document the parametric model. 8 Hours / Level AutoDesk Revit Architecture Gain an understanding of the BIM concepts that will dramatically increase project e ciency. e will provide architects, designers, and drafters with the information and skills needed to streamline the design process through the use of a coordinated Revit model. AutoDesk Revit MEP 8 Hours / Level The training course is intended to introduce students to the software s user interface and the basic HVAC, electrical, and piping/plumbing components that make the Autodesk Revit software a powerful and flexible engineering modeling tool. The training course will also familiarize students with the tools required to create, document, and print the parametric model. The examples and practices are designed to take the students through the basics of a full MEP project from linking in an architectural model to construction documents.

17 Management Programs 40 Hours Project Management Professional (PMP) Master the Modern project management tools such as work breakdown structure, resource allocation, Gant charts, mathematical project scheduling models, project cost estimating, cost management and engineering economics. Develop a broad and flexible toolkit of techniques and adapting your approach to the context and constraints of projects. Deliver projects on scope, on time and on budget. Cultivate the people skills, trust and leadership necessary to meet project requirements. Earn the required 35 PDUs to take the PMP certification exam. 30 Hours Risk Management Professional (RMP) Master the processes of risk management, the structured, objective approach to addressing uncertainty in projects. Identify qualitative and quantitative assessments of risk. Develop and deploy risk mitigation strategies. Ensure proper project planning, identify threats and opportunities, and analyze risk events and their potential effects. Learn to be more proactive to reduce costs, rather than reactive. Gain knowledge of risk management based on the PMBOK Guide and Practice Standard for Project Risk Management. 30 Hours PRINCE2 Apply the seven principles, processes, and themes in the PRINCE2 guidelines. Learn how to tailor your approach for different projects, ensuring flexibility and success in today s dynamic work environment. Develop a product-based planning approach for projects that helps divide them into manageable, controllable stages. Control the use of resources and effectively manage project risk. Understand the roles and responsibilities of each member of the team tasked with managing a project. Apply skills that complete and complement the knowledge-based approach of the PRINCE2 certification. 20 Hours ITIL Foundation Describe the history and basic concepts of ITIL. Describe Continual Service Improvement in the IT Service Lifecycle. Describe Service Operation in the IT Service Lifecycle. Describe the various functions of Service Operation Lifecycle in the IT Service Lifecycle. Describe Service Transition in the IT Service Lifecycle. Describe Service Design in the IT Service Lifecycle. Describe Service Strategy in the IT Service Lifecycle.

18 Management Programs 40 Hours ITIL Intermediate (Lifecycle) Addresses aspects of ITIL from a holistic, lifecycle perspective. Lifecycle may be more suited to those with managerial responsibility looking at the overall IT Service Management picture. 30 Hours ITIL Intermediate (Capabilities) Prescriptive modules with detailed views of the inputs, activities, concepts, metrics and outputs of each process, which develops capabilities for best practices of IT processes, rather than just management of them. 30 Hours ITIL Service Expert Managing across the lifecycle Key concepts of the service lifecycle Communication and stakeholder management Integrating service management objectives Managing services across the management lifecylce Implementing and improving service management capability 20 Hours TOGAF Understand core concepts of TOGAF like ADM, Enterprise Continuum, Architecture Repository, and more. This certification is the trusted, globally recognized Open Enterprise Architecture standard.

19 IT Audit Programs 20 Hours COBIT5 Foundation How IT management issues are affecting organizations The need for an effective framework to govern and manage enterprise IT How COBIT is used with other standards and best practices The functions that COBIT provides and the benefits of using COBIT How to apply COBIT in a practical situation 20 Hours COBIT5 Implementation Course Objectives How to effectively analyze enterprise drivers Implementation challenges, their root causes and success factors How avoid potential implementation pitfalls by leveraging good practices 30 Hours COBIT5 Assessor How to perform a process capability assessment using the Assessor Guide: using COBIT 5 How to apply the Process Assessment Model (The PAM) in performing a process capability assessment How to identify and assess the roles and responsibilities in the process capability assessment process

20 Microsoft Technical Programs Windows Server 2012/ Hours Course Outline: Installation, Storage, and Compute with Windows Server 2016 Networking with Windows Server 2016 Identity with Windows Server Hours SQL Server 2012/2014/2016 Describe key capabilities and components of SQL Server. Describe T-SQL, sets, and predicate logic. Write a single and multitable SELECT statement. Write SELECT statements with filtering and sorting. Describe how SQL Server uses data types. Write DML statements. Write queries that use built-in functions. Write queries that aggregate data. Write subqueries. Create and implement views and table-valued functions. Use set operators to combine query results. Write queries that use window ranking, offset, and aggregate functions. Exchange Server 2013/ Hours Course Outline: Deploy and manage Exchange Serve. Plan and configure the Mailbox server role. Manage recipient objects, address policies, and address lists in Exchange Server. Plan and implement the Client Access server role in Exchange Server. Securely plan and configure Microsoft Outlook Web App and mobile messaging using the Client Access server. Understand and manage highly available Client Access servers in Exchange Sever. Plan for disaster mitigation, implement back up and recovery for Exchange Server. Plan and configure message transport in an Exchange Server organization. Plan message security options, implement an antivirus solutions, and implement an anti-spam solution. 80 Hours Sharepoint Server 2013/2016 (Admin) Describe the key features of SharePoint Design an information architecture Design logical and physical architectures Install and configure SharePoint Server Create web applications and site collections Plan and configure service applications Manage users and permissions Configure authentication for SharePoint Secure a SharePoint deployment Manage taxonomy Configure user profiles Configure enterprise search Monitor and maintain a SharePoint 2013 environment

21 Microsoft Technical Programs Microsoft Office 365 Course Outline: Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment. Manage Office 365 users, groups, and licenses, and configure delegated administration. Plan and configure client connectivity to Office 365. Plan and implement the deployment of Office 365 ProPlus. Plan and manage Exchange Online recipients and permissions. Plan and configure Exchange Online services. Plan and implement the Skype for Business Online deployment. Plan and configure SharePoint Online. Monitor and review Office 365 services, and troubleshoot Office 365 issues. 40 Hours 80 Hours Sharepoint Server 2013 (Developer) Students will work with the server-side and client-side object models, developing and deploying features, solutions, and apps, managing identity and permissions, querying and updating list data, managing taxonomy, and customizing the user interface. Windows Azure 80 Hours Course Outline: Describe Azure architecture components including infrastructure, tools, and portals. Implement and manage virtual networking within Azure and to connect to onpremises environments. Plan and create Azure virtual machines. Configure, manage, and monitor Azure virtual machines to optimize availability and reliability. Implement, manage, backup and monitor storage solutions. Plan and implement data services based on SQL Database to support applications. Deploy and configure websites. Deploy, configure, monitor, and diagnose cloud services. Publish content through CDNs and publish videos by using Media Services. Create and manage Azure AD directories, and configure application integration with Azure AD.

22 IT Hardware & Networking 80 Hours CCNA (Routing & Switching) Building a simple network Establishing internet connectivity Managing network device security Building a medium sized network Introducing IPV6 Implementing saclable medium-sized network Troubleshooting basic connectivity Wide-area networks Network device management 40 Hours CCNA Security Describe the components of a comprehensive network security policy that can be used to counter threats against IT systems, within the context of a security policy life cycle Develop and implement security countermeasures that are aimed at protecting network elements as part of the network infrastructure Deploy and maintain threat control and containment technologies for perimeter security in small and midsize networks Describe secure connectivity strategies and technologies using VPNs, as well as configure site-to-site and remote-access VPNs using Cisco IOS features CCNA Collaboration 40 Hours Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Describe the technology features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications Describe how to maintain a Cisco Unified Communications solution 80 Hours CCNP Describe routing protocols, different remote connectivity options and their impact on routing and implement RIPng Configure EIGRP in IPv4 and IPv6 environment Configure OSPF in IPv4 and IPv6 environment Implement route redistribution using filtering mechanisms Implement path control using policy based routing and IP SLA Implement enterprise Internet connectivity Secure Cisco routers according to best practices and configure authentication for routing protocols

23 IT Hardware & Networking 80 Hours CompTIA Applications+ Identify the hardware components of personal computers and mobile digital devices. Identify networking and security fundamentals. Install, configure, and troubleshoot display devices. Install and configure peripheral components. Manage system components. Manage data storage. Identify the hardware and software requirements for client environment configurations. Identify network technologies. Install and configure networking capabilities. Support mobile digital devices. 80 Hours CompTIA Network+ Basics of networking theory, concepts and networking methods Basics of networking data delivery Networking media, cabling and hardware Networking protocols and the OSI model Networking Operating Systems TCP/IP fundamentals Networking security, including preventing and responding to incidents 40 Hours CompTIA Security+ Identify the fundamental concepts of computer security Identify security threats and vulnerabilities Manage data, application, and host security Implement network security Identify and implement access control and account management security measures Manage certificates Identify and implement compliance and operational security measures Manage risk Troubleshoot and manage security incidents Plan for business continuity and disaster recovery

24 Virtualization & Cloud (VMWARE) Install, Configure and Manage This course features intensive hands-on training that focuses on installing, configuring, and managing VMware vsphere 6, which includes VMware ESXi 6 and VMware vcenter Server 6. This course prepares you to administer a vsphere infrastructure for an organization of any size. It is the foundation for most other VMware technologies in the software-defined data center. 40 Hours 40 Hours Optimize and Scale Optimize and Scale is designed for experienced VMware vsphere users. It teaches advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will configure and optimize the vsphere features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect.

25 Quality Management 20 Hours Six Sigma (Yellow Belt) Understand the elementary aspects of the Lean Six Sigma Method including competence in the subject matters contained within the phases of Define, Measure, and Control (DMC) as defined by the IASSC. Also helps understand how to implement, perform, interpret and apply Lean Six Sigma in a skilled yet limited and / or supportive context. 60 Hours Six Sigma (Green Belt) This Six Sigma Green Belt training will teach you to help organizations become more efficient and save money. It s aligned with the ASQ BOK, and includes case studies and real-life examples. 80 Hours Six Sigma (Black Belt) Course Overview: You ll become an expert in efficiency and excellence with Lean Six Sigma Black Belt training. Learn practical applications of LSSBB in quality projects, Lean, DFSS, and DMAIC.

26 Microsoft Application Programs Windows 7 8 Hours/Level This course teaches the core features and functions of Windows 7. Students will learn how to use the Start menu and taskbar; move and resize windows; create and manage files, folders, and libraries; edit file metadata; and search for content on their computers. Students will also create shortcuts, use gadgets, and change system settings. Finally, students will browse the Web with Internet Explorer 8, add sites to their Favorites lists. 8 Hours/Level Windows 8 You will explore Windows 8 and learn how to create documents, send , browse the Internet, and share information between applications and with other users. Windows 10 You will learn the features and functionality of the Windows 10 operating system for professional and personal use. 8 Hours/Level

27 Microsoft Application Programs Microsoft Word 8 Hours/Level You will learn how to use Microsoft Word to create and edit documents for use in their organization. 8 Hours/Level Microsoft Excel Microsoft Excel course will provide you with a comprehensive introduction to the basics of the Excel application and customizing Excel options. With this course, you will learn how to create and manage worksheets and workbooks; format cells, ranges and tables; apply advanced formulas and functions; utilize pivot tools; create charts and insert objects, Excel skills are critical to almost any business managerial job. Many of the most powerful functions and capabilities of Excel go beyond what is intuitive in the interface and require expert skills, enables you to gain proficiency in creating and applying advanced formulas, charts and templates, managing and sharing workbooks, applying custom formats, customizing layouts and more. Microsoft PowerPoint 8 Hours/Level Microsoft PowerPoint is a tool that help professionals to create stunning dynamic multimedia presentations, can help in delivering presentations in nearly any situation, while saving time and effort.

28 Microsoft Application Programs Microsoft Project 8 Hours/Level Perfect your end-to-end project management skills by using the most popular Project Management tool. The course provides information on tracking project progress and advanced task scheduling. An outline on reporting, troubleshooting, and customizing views will be provided by the course. You will also get information on sharing project information, resource pooling and consolidation, along with an update on new features in the Microsoft Project application 8 Hours/Level Microsoft Access Create and design Access databases Work with Access tables, relationships, keys and constraints Query data Manage and design interfaces with Access Forms Create basic to advanced reports Automate tasks with Macros and VBA Use features of Outlook Compose and organize your Working with contacts Use calendar features Do Outlook tasks Microsoft Outlook 8 Hours/Level

29 Microsoft Application Programs 8 Hours/Level Microsoft Publisher Microsoft Office 365 Working with basic publications Editing and formatting publications Working with pictures and graphics Preparing a publication for distribution Course Outline: xxxxxx 8 Hours/Level Microsoft InfoPath A tool for both designing and completing electronic forms, it provides form designers and users both with a sophisticated platform for precise data gathering and dissemination. The forms you design and use through InfoPath allow you to standardize input of data to bring consistency to your business. InfoPath is especially useful when integrated with Microsoft SharePoint. 8 Hours/Level Microsoft OneNote You will learn how to create, edit, and save notes. Discover easy ways to create notes, add and format text, stay organized with tables, and passwordprotect and share your notebooks. Plus, learn how to integrate all sorts of content into notes, such as screen clippings, images, audio and video, Excel worksheets, and even emojis.

30 Application Development Programs 90 Hours ios By the end of the training you will understand: The ios SDK Various ios Development tools Developing projects in Objective-C Debugger integrated in Xcode Submitting API to the Apple Store 90 Hours Android You will learn the basics of Android Studio, the default integrated development environment (IDE) supported by Google to develop Android apps, including user interfaces, activities, controls, layouts, services, content providers, location, multimedia APIs. Then you ll move on to more advanced concepts such as wireless connectivity, syncing to cloud, Android Wear App development, and Google Play.

31 Web Design Programs 8 Hours/Level Adobe Dreamweaver CC You will learn to maintain and administer your website with Dreamweaver s site and page management tools. 40 Hours Adobe Muse CC Students will create, edit, and enhance web sites with no coding

32 Business Programs 35 Hours Certified Business Analysis Professional Understand Business Analysis Key Concepts. Understand the Business Analysis Core Concept Model. Guide practices related to 30 business analysis tasks in six knowledge areas. Understand 50 business analysis tools and techniques. Understand the five business analysis perspectives: Agile, Business Intelligence, Information Technology, Business Architecture and Business Process Management. 16 Hours Business Acumen for Leaders Recognize the importance of the big picture in business planning. Leverage financial information to make sound business decisions. Identify the importance of other financial levers to your business. Understand the importance of ethics on long term business success. Appreciate how business etiquette affects your organizational success. 24 Hours Expanding Emotional Intelligence Identify the key competencies of emotional intelligence. Develop a learning path to enrich your EI. Gain better control over your behavior under duress. Enhance your communication skills and competencies. Learn to thrive under stress. Develop gratitude and strength of character. Build a meaningful life balance and your authentic self. 24 Hours Effective Leadership Through Coaching Develop a positive partnership that supports employee growth. Provide effective coaching and feedback within a relationship of mutual trust. Agree upon appropriate performance goals using the SMART technique. Clarify the current state or reality of your employees situation. Create options for your employee and develop them into a plan. Motivate and support your employee to achieve his/her goals. Recognize and remove any obstacles to employee success.

33 Business Programs 16 Hours Strategic Negotiation Skills Develop the necessary skills to negotiate like a pro. Prepare for a negotiation applying best practices. Utilize industry standard tools and techniques. Create your Best Alternative to a Negotiated Agreement (BATNA). Build common ground and consensus in your negotiation strategies. Negotiate with experts to develop your skills for success. 24 Hours The Art of Effective Presentations Explore what makes a successful presentation. Recognize the factors that go into building and delivery of presentations. Outline, develop and build a high-quality presentation. Successfully deliver and close an effective presentation. 16 Hours Mastering Positive Assertiveness Develop the necessary skills to communicate with confidence. Apply communication styles that maximize benefits. Augment your listening and hearing skills to increase engagement. Utilize that art of asking questions to elicit more from others. Leverage your body language for full communication. Make the best first impressions by looking, sounding and being confident. 24 Hours Writing for the Business Pofessional Be aware of common spelling and grammar issues in business writing. Be aware of the basic concepts in sentence and paragraph construction. Be aware of the basic structure of agendas, messages, business letters, business proposals, and business reports. Be aware of the Collaborative writing techniques, tools and best practices Be aware of the Tips and techniques to use when deciding the most appropriate format to use for agendas, messages, business letters, business proposals, and business reports.

34 Diplomas Programs 9 Months Microsoft Certified Solutions Expert The three courses collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server environment. Although there is some cross-over of skills and tasks across these courses, this course focuses on the administration tasks necessary to maintain a Windows Server infrastructure such as configuring and troubleshooting name resolution, user and group management with Active Directory Domain Services (AD DS) and Group Policy, implementing Remote Access solutions such as DirectAccess, VPNs and Web Application Proxy, implementing Network Policies and Network Access Protection, Data Security, deployment and maintenance of server images, as well as update management and monitoring of Windows Server environments. 9 Months Microsoft Office Specialist The Microsoft Office Specialist (MOS) diploma is a program that helps office administrators have complete control of basic Microsoft applications such Word, Excel, Powerpoint and Outlook. It also gives the candidate more knowledge about business skills that help with presentation skills and customer service also in an administrative assistant role. This diploma enables the holder to obtain a position as an office administrator within most entities. 9 Months Business Administration The Business Administration diploma provides courses and business related in-class experiences for students who intend to pursue careers in Business Management or calibers seeking to acquire a high level of knowledge from a broad base of business concepts to create solutions to contemporary business problems. Calibers will acquire the knowledge and skills needed to integrate leadership, management, Human resources, marketing and project management concepts to develop strategies to improve short, medium, and long-term organizational performance and achieves strategic objectives.

35 Other Programs xx Hours CGEIT CGEIT is specifically developed for IT and business professionals who have a significant management, advisory, or assurance role relating to the governance of enterprise IT. 40 Hours CISSP Students will analyze a wide range of information systems security, helps you develop expertise in defining the architecture and in designing, building, and maintaining a secure business environment for your organization using globally approved Information Security standards. 200 Hours Ceritfied Management Accoutant External financial reporting decisions Planning, budgeting and forecasting Performance management Cost management Internal control Financial statement analysis Corporate finance Decisison analysis Risk management Investment decisions Professional ethics

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