HPE Network Node Manager i Software Software Version: NNMi HPE Network Node Manager i Software IBM Tivoli Netcool/OMNIbus Integration Guide

Transcription

1 HPE Netwrk Nde Manager i Sftware Sftware Versin: NNMi HPE Netwrk Nde Manager i Sftware IBM Tivli Netcl/OMNIbus Integratin Dcument Release Date: July 2016 Sftware Release Date: July 2016

2 Legal Ntices Warranty The nly warranties fr Hewlett Packard Enterprise prducts and services are set frth in the express warranty statements accmpanying such prducts and services. Nthing herein shuld be cnstrued as cnstituting an additinal warranty. HPE shall nt be liable fr technical r editrial errrs r missins cntained herein. The infrmatin cntained herein is subject t change withut ntice. Restricted Rights Legend Cnfidential cmputer sftware. Valid license frm HPE required fr pssessin, use r cpying. Cnsistent with FAR and , Cmmercial Cmputer Sftware, Cmputer Sftware Dcumentatin, and Technical Data fr Cmmercial Items are licensed t the U.S. Gvernment under vendr's standard cmmercial license. Cpyright Ntice Cpyright 2016 Hewlett Packard Enterprise Develpment LP Trademark Ntices Adbe is a trademark f Adbe Systems Incrprated. Apple is a trademark f Apple Cmputer, Inc., registered in the U.S. and ther cuntries. AMD is a trademark f Advanced Micr Devices, Inc. Ggle is a registered trademark f Ggle Inc. Intel, Intel Itanium, Intel Xen, and Itanium are trademarks f Intel Crpratin in the U.S. and ther cuntries. Linux is the registered trademark f Linus Trvalds in the U.S. and ther cuntries. Internet Explrer, Lync, Micrsft, Windws, and Windws Server are either registered trademarks r trademarks f Micrsft Crpratin in the United States and/r ther cuntries. Oracle and Java are registered trademarks f Oracle and/r its affiliates. Red Hat Enterprise Linux Certified is a registered trademark f Red Hat, Inc. in the United States and ther cuntries. sflw is a registered trademark f InMn Crp. UNIX is a registered trademark f The Open Grup. This prduct includes sftware develped by the Apache Sftware Fundatin.( This prduct includes sftware develped by the Visigth Sftware Sciety ( Dcumentatin Updates The title page f this dcument cntains the fllwing identifying infrmatin: Sftware Versin number, which indicates the sftware versin. Dcument Release Date, which changes each time the dcument is updated. Sftware Release Date, which indicates the release date f this versin f the sftware. T check fr recent updates r t verify that yu are using the mst recent editin f a dcument, g t: This site requires an HP Passprt accunt. If yu d nt have ne, click the Create an accunt buttn n the HP Passprt Sign in page. Supprt Visit the HPE Sftware Supprt web site at: HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 2 f 22

3 This web site prvides cntact infrmatin and details abut the prducts, services, and supprt that HPE Sftware ffers. HPE Sftware Supprt prvides custmer self-slve capabilities. It prvides a fast and efficient way t access interactive technical supprt tls needed t manage yur business. As a valued supprt custmer, yu can benefit by using the supprt web site t: Search fr knwledge dcuments f interest Submit and track supprt cases and enhancement requests Dwnlad sftware patches Manage supprt cntracts Lk up HPE supprt cntacts Review infrmatin abut available services Enter int discussins with ther sftware custmers Research and register fr sftware training Mst f the supprt areas require that yu register as an HP Passprt user and sign in. Many als require a supprt cntract. T register fr an HP Passprt ID, g t and click Register. T find mre infrmatin abut access levels, g t: HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 3 f 22

4 Cntents HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 5 HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 6 Value 6 Integrated Prducts 6 Dcumentatin 7 Enabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 7 Cnfiguring HPE NNMi t Frward Lgger Syslg Messages 11 Using the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 13 Changing the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 13 Disabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 14 Trubleshting the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware 14 IBM Tivli Netcl/OMNIbus Des Nt Receive Any Frwarded HPE NNMi Management Events 14 Netcl/OMNIbus Des Nt Receive Sme Frwarded NNMi Management Events 15 Sme Attributes f Netcl Traps Received frm NNMi have Missing r Incrrect Data 15 Errr When Launching an NNMi Frm fr a Layer 2 Cnnectin 16 HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference 16 Netcl/OMNIbus SNMP Prbe Cnnectin 17 Integratin Cntent 18 Destinatin Status Infrmatin 20 Send Dcumentatin Feedback 22 HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 4 f 22

5 HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware IBM Tivli Netcl/OMNIbus cnslidates events frm a wide range f surces int a single view. This chapter cntains the fllwing tpics: "HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "Enabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "Cnfiguring HPE NNMi t Frward Lgger Syslg Messages " "Using the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "Changing the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "Disabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "Trubleshting the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware" "HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference" HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 5 f 22

6 HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware The HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware frwards NNMi management events as SNMPv2c traps t a Netcl/OMNIbus SNMP Prbe n the NNMi management server. The prbe filters the NNMi traps and frwards them t the Netcl/OMNIbus server. While the integratin can als frward the SNMP traps that HPE NNMi receives frm managed devices t the prbe, it is recmmended that yu instead use the NNMi SNMP trap frwarding mechanism. Fr mre infrmatin, see the hp-nnmi-nbi.mib file. The integratin prvides menu items that extend the Netcl event viewers fr launching NNMi frms and views in the cntext f a selected event. The NNMi Integratin Mdule fr Netcl Sftware is a specific implementatin f the HPE NNMi nrthbund interface, which is described in the NNMi Nrthbund Interface chapter in the NNMi Deplyment Reference. The NNMi Integratin Mdule fr Netcl Sftware cnsists f the fllwing cmpnents: nnmi-nrthbund integratin mdule Cnfiguratin files fr cnverting NNMi traps t Netcl/OMNIbus events and creating new menus in the Netcl/Webtp event lists and the Netcl/OMNIbus Event List Value The NNMi Integratin Mdule fr Netcl Sftware adds netwrk-level fault and perfrmance infrmatin t Netcl/OMNIbus, s that Netcl/OMNIbus users can detect and investigate ptential netwrk prblems. The primary features f the integratin are as fllws: Autmatic management event frwarding frm HPE NNMi t IBM Tivli Netcl/OMNIbus. Frwarded management events appear in the Netcl/Webtp event lists and the Netcl/OMNIbus Event List. Access t the NNMi cnsle frm Netcl/Webtp and IBM Tivli Netcl/OMNIbus. IBM Tivli Netcl/OMNIbus users can pen an NNMi frm (fr example, the Nde frm) in the cntext f a selected event and tplgy bject. IBM Tivli Netcl/OMNIbus users can pen an NNMi view (fr example, the Layer 2 Neighbr view) in the cntext f a selected event and nde. IBM Tivli Netcl/OMNIbus users can pen the NNMi Incident frm in the cntext f a selected event. Integrated Prducts The infrmatin in this chapter applies t the fllwing prducts: IBM Tivli Netcl/OMNIbus Tip: Fr the list f supprted versins, see the NNMi System and Device Supprt Matrix. Netcl/OMNIbus SNMP Prbe HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 6 f 22

7 NNMi with an NNMi Integratin Mdule fr Netcl Sftware license Nte: Installing NNMi enables a temprary Instant-On license key fr the NNMi Integratin Mdule fr Netcl Sftware. T use the integratin after the Instant-On license key expires, btain and install a permanent license key fr the NNMi Integratin Mdule fr Netcl Sftware. HPE NNMi and IBM Tivli Netcl/OMNIbus must be installed n separate cmputers. The NNMi management server and the Netcl/OMNIbus server can be f the same r different perating systems. The Netcl/OMNIbus SNMP Prbe must be installed n the NNMi management server. Fr the mst recent infrmatin abut supprted hardware platfrms and perating systems, see the HPE NNMi supprt matrix and the IBM Tivli Netcl/OMNIbus prduct dcumentatin. Dcumentatin This chapter describes hw t cnfigure the NNMi Integratin Mdule fr Netcl Sftware t frward NNMi management events t a Netcl/OMNIbus SNMP Prbe. It als describes hw t use the integratin functinality. Fr infrmatin abut IBM Tivli Netcl/OMNIbus, see that applicatin s dcumentatin. Enabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware The NNMi Integratin Mdule fr Netcl Sftware includes files fr cnfiguring the Netcl/OMNIbus SNMP Prbe and the Netcl event viewers. Because IBM Tivli Netcl/OMNIbus is highly cnfigurable, the instructins fr the IBM Tivli Netcl/OMNIbus side f the cnfiguratin might nt exactly match yur Netcl/OMNIbus system. It is recmmended that an experienced Netcl/OMNIbus administratr cmplete the prcedure fr enabling the integratin. T enable the NNMi Integratin Mdule fr Netcl Sftware, fllw these steps: 1. Gather the infrmatin fr cnfiguring Netcl/OMNIbus: a. On any cmputer, lg n t the NNMi cnsle as an NNMi user with the Administratr rle. b. In the NNMi cnsle, pen the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Cnfiguratin Actins frm (Integratin Mdule Cnfiguratin > Netcl). c. Dwnlad the rules include file fr the Netcl/OMNIbus SNMP Prbe by right-clicking the nnmi.include.rules link and then saving the file t a knwn place n the cmputer. The nnmi.include.rules file defines a rule fr interpreting the SNMPv2c traps f the NNMi management events. Fr infrmatin abut the cntents and frmat f the traps that NNMi sends t the prbe, see the hp-nnmi-nbi.mib file. Fr infrmatin abut custmizing the nnmi.include.rules file, see the IBM Tivli Netcl/OMNIbus dcumentatin. d. Optinal. Dwnlad the infrmatin fr cnfiguring the Netcl/Webtp event lists t launch NNMi views. D bth f the fllwing: HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 7 f 22

8 Right-click the nnmi_launch.cgi link, and then save the file t a knwn place n the cmputer. Right-click the nnmi_launch_cfg.txt link, and then save the file t a knwn place n the cmputer. e. Optinal. Dwnlad the infrmatin fr cnfiguring the Netcl/OMNIbus Event List t launch NNMi views. D ne f the fllwing: Windws Netcl/OMNIbus server: Right-click the nnmi_cnfpack.zip link, and then save the file t a knwn place n the cmputer. Linux Netcl/OMNIbus server: Right-click the nnmi_cnfpack.gz link, and then save the file t a knwn place n the cmputer. 2. Install the Netcl/OMNIbus SNMP Prbe n the NNMi management server. a. Cnfigure the prbe t receive SNMP traps n an available UDP prt. Nte this prt number fr cnfiguring the integratin in NNMi. Verify that the prbe prt is different frm the prt NNMi uses t receive SNMP traps. T cnfigure the NNMi SNMP prt, use the Cmmunicatin Cnfiguratin frm in the NNMi cnsle. b. Cpy the nnmi.include.rules file frm "Gather the infrmatin fr cnfiguring Netcl/OMNIbus:""Dwnlad the rules include file fr the Netcl/OMNIbus SNMP Prbe by rightclicking the nnmi.include.rules link and then saving the file t a knwn place n the cmputer." t the NNMi management server. c. Back up the master rules file, and then pen the file in any text editr. d. Within the Netcl/OMNIbus enterprise trap switch blck, add an include directive fr the nnmi.include.rules file, and then save the master rules file. e. Restart the prbe, and then examine the prbe lg file t verify that there were n prblems relading the rules file. Fr mre infrmatin abut installing and cnfiguring the prbe, see the prbe dcumentatin. 3. Cnfigure NNMi incident frwarding: a. On any cmputer, lg n t the NNMi cnsle as an NNMi user with the Administratr rle. b. In the NNMi cnsle, pen the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Cnfiguratin Actins frm (Integratin Mdule Cnfiguratin > Netcl). c. Click Enable/Disable NNMi Integratin Mdule fr Netcl Sftware, and then click New. (If yu have selected an available destinatin, click Reset t make the New buttn available.) d. On the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm, select the Enabled check bx t make the remaining fields n the frm available. e. Enter the infrmatin fr cnnecting t the Netcl/OMNIbus SNMP Prbe. Fr infrmatin abut these fields, see "Netcl/OMNIbus SNMP Prbe Cnnectin". f. Specify the sending ptins. Fr infrmatin abut these fields, see "Integratin Cntent". g. Click Submit at the bttm f the frm. A new windw pens, shwing a status message. If the message indicates a prblem with the settings, click Return, and then adjust the values as suggested by the text f the errr message. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 8 f 22

9 Tip: The nnmi.include.rules file cntains example rules fr interpreting standard NNMi management events sent thrugh the Nrthbund Interface as SNMPv2c traps. Yu might need t add definitins t the nnmi.include.rules file fr new NNMi management events r if NNMi management events have been custmized (such as events sent frm custm plls). Tip: Yu can select Send in the Deletins field and cnfigure HPE NNMi t send a deletin trap t the Netcl/OMNIbus SNMP Prbe fr each incident that is deleted in NNMi. Make sure t save yur changes. Yu might need t add definitins t the nnmi.include.rules file t recgnize the deletin traps and t permit the Netcl/OMNIbus system t crrectly prcess them. Tip: SNMP traps fall int three categries: NNMi Management Events: These events riginate within NNMi, such as NdeDwn r IncidentDwn events. These events can nly be sent t Netcl/OMNIbus thrugh the Nrthbund Interface. They will be sent in the NNMi Incident trap frmat, as dcumented in the hp-nnmi-nbi.mib MIB. This methd is explained in mre detail in the next tip. 3rd-Party SNMP Traps: These are SNMP traps that riginate utside f NNMi, and are received by the NNMi trap receiver cmpnents. These traps can be frwarded t Netcl/OMNIbus thrugh the Nrthbund Interface r thrugh the NNMi trap frwarder. This methd is explained in mre detail in the next tip. HPE ArcSight Lgger Syslg messages: These are events that riginate in HPE ArcSight Lgger and are integrated with NNMi. These events can be sent t Netcl thrugh the Nrthbund Interface. They will be sent in the NNMi Incident trap frmat, as dcumented in the hparcsight.mib MIB. See "Cnfiguring HPE NNMi t Frward Lgger Syslg Messages ". Read the remaining tips, then see "Table 1 Trap Frwarding Chices" fr a summary f yur frwarding chices. Tip: If yu must send 3rd party traps frm HPE NNMi t Netcl/OMNIbus as NNMi events, d either f the fllwing: 3rd-Party SNMP Traps (NNMi trap frwarding): Cnfigure SNMP trap frwarding t Netcl/OMNIbus frm the NNMi cnsle using the Trap Frwarding ptin under the Incidents flder f the Cnfiguratin wrkspace. Fr mre infrmatin see Cnfigure Trap Frwarding in the NNMi help. This methd requires nrmal trap cnfiguratin, and invlves lading the crrect MIBs, creating incidents, and enabling these incidents. See Cnfigure Trap Frwarding in the NNMi help. Traps are sent t Netcl/OMNIbus in their riginal frmat unless yu cnfigured NNMi t translate the traps int a different frmat (such as translating frm SNMPv3 t SNMPv2c r SNMPv1). This methd shuld permit existing Netcl trap rules (such as thse published by IBM in the Netcl Knwledge Library) t wrk withut change. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 9 f 22

10 Yu can cnfigure NNMi t spf the sending address (make the address appear as if it riginated frm a different surce). By spfing the sending address, the trap, when received, will appear t have cme directly frm the riginal surce instead f frm NNMi. NNMi incidents: Yu can frward NNMi incidents t any applicatin that can receive SNMPv2c traps using the NNMi nrthbund interface. T send 3rd party traps frm HPE NNMi t the Netcl/OMNIbus SNMP Prbe using this methd, d the fllwing: i. Select 3rd Party SNMP Traps in the Incidents field. Save yur changes. ii. Cnfigure the nnmi.include.rules file fr the specific traps yu want t frward t the Netcl/OMNIbus SNMP Prbe. Fr mre infrmatin, see the NNMi Nrthbund Interface chapter in the NNMi Deplyment Reference. This methd prvides the fllwing benefits: NNMi sends events after they pass thrugh NNMi functins, such as filtering and enrichment. Fr example, NNMi nly frwards link dwn traps fr managed interfaces n managed ndes. Events will cntain NNMi enrichment infrmatin, including infrmatin abut the assciated nde that might prvide additinal diagnstic value fr ther applicatins, This methd requires nrmal trap cnfiguratin, and invlves lading the crrect MIBs, creating incidents, and enabling these incidents. It als requires rules in the Netcl/OMNIbus system t prcess each varbind crrectly. Table 1 Trap Frwarding Chices Message Class NNMi Management Events ArcSight Lgger SNMP Trap Incidents 3rd-Party Traps Frward Using Nrthbund Interface Yes - as dcumented in the hpnnmi-nbi.mib MIB Yes - as dcumented in the hpnnmi-nbi.mib MIB Yes - as dcumented in the hpnnmi-nbi.mib MIB Frward Using NNMi Trap Frwarding N Yes, accrding t the installed MIBs. 4. Optinal. Cnfigure the Netcl/Webtp event lists t launch NNMi views. a. Cpy the nnmi_launch.cgi file frm "Gather the infrmatin fr cnfiguring Netcl/OMNIbus:""Optinal. Dwnlad the infrmatin fr cnfiguring the Netcl/Webtp event lists t launch NNMi views. D bth f the fllwing:" t the cgi-bin directry n the Netcl/Webtp server. b. Fllw the instructins in the nnmi_launch_cfg.txt file frm "Gather the infrmatin fr cnfiguring Netcl/OMNIbus:""Optinal. Dwnlad the infrmatin fr cnfiguring the Netcl/Webtp event lists t launch NNMi views. D bth f the fllwing:" t prepare the CGI file and t cnfigure the Netcl/Webtp menus. 5. Optinal. Cnfigure the Netcl/OMNIbus Event List t launch NNMi views. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 10 f 22

11 a. Cpy the nnmi_cnfpack.* archive file frm "Gather the infrmatin fr cnfiguring Netcl/OMNIbus:""Optinal. Dwnlad the infrmatin fr cnfiguring the Netcl/OMNIbus Event List t launch NNMi views. D ne f the fllwing:" t the cmputer where the instance f the Netcl/OMNIbus ObjectServer is running. b. Unpack the nnmi_cnfpack.* archive file t a temprary lcatin. c. Frm the temprary lcatin, run the fllwing cmmand: Windws Netcl/OMNIbus server: %OMNIBUSHOME%\bin\nc_cnfpack -imprt \ -package nnmi.cnfpack \ -user <bjectserver_administratr_username> \ -server <bjectserver_name> Linux Netcl/OMNIbus server: $OMNIBUSHOME/bin/nc_cnfpack -imprt \ -package nnmi.cnfpack \ -user <bjectserver_administratr_username> \ -server <bjectserver_name> d. Linux nly: Verify that $OMNIBROWSER is set t the lcatin f the Mzilla Firefx brwser. Cnfiguring HPE NNMi t Frward Lgger Syslg Messages Yu can cnfigure HPE NNMi t frward HPE ArcSight Lgger Syslg messages t a Netcl/OMNIbus SNMP Prbe n the NNMi management server using NNMi s Nrthbund Interface. The result is in HPE ArcSight Lgger Syslg messages being sent t Netcl/OMNIbus sftware. T cnfigure the NNMi Integratin Mdule fr Netcl Sftware t frward Syslg messages t NNMi s Nrthbund Interface, d the fllwing. 1. Review the infrmatin shwn in the "HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference". 2. Fllw the enabling instructins shwn in "Enabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware". 3. Frm the NNMi cnsle, click Integratin Mdule Cnfiguratin > NetCl. NNMi displays the HPE NNMi Integratin Mdule fr Netcl Sftware Cnfiguratin Actins screen. 4. Click Enable/Disable NNMi Integratin Mdule fr Netcl Sftware. 5. Click Edit. 6. Mdify the frm t match the highlighted fields shwn in "Figure 1 Imprtant Fields". Cmpleting the fllwing cnfiguratin steps are imprtant: In the Incidents Field, select the Syslg check bx. In the Deletins Field, select the Send check bx HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 11 f 22

12 Figure 1 Imprtant Fields 7. Cnfigure the Netcl/OMNIbus sftware t listen fr nnmsyslg incidents. The nnmsyslg incident OID t listen fr is Tip: Yu might need t add definitins t the nnmi.include.rules file fr syslg incidents r deletin traps that appear as undefined traps t the Netcl/OMNIbus SNMP Prbe. After cmpleting "Review the infrmatin shwn in the "HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference"." thrugh "Cnfigure the Netcl/OMNIbus sftware t listen fr nnmsyslg incidents. The nnmsyslg incident OID t listen fr is ", the NetCl sftware will be able t cnsume HPE ArcSight Lgger Syslg messages. e. NNMi takes varbinds frm the ArcSightEvent trap (OID is ) and frwards these varbinds nrthbund in anther trap (frm the hp-nnmi-nbi.mib). Yu can see the trap s HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 12 f 22

13 Custm Incident Attributes (CIAs) by viewing the 20th varbind (nnmiincidentcias) in the cmmaseparated list frm the nnmisyslg incident (OID is ). Using the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware When the NNMi Integratin Mdule fr Netcl Sftware is enabled, HPE NNMi sends SNMPv2c traps t the Netcl/OMNIbus Prbe. View the cntent frwarded frm HPE NNMi in the Netcl/Webtp event lists and the Netcl/OMNIbus Event List. Fr infrmatin abut the types f traps the integratin mdule can frward t the prbe, see Using the NNMi Nrthbund Interface in the NNMi Deplyment Reference.. Fr infrmatin abut the cntents and frmat f these traps, see the hp-nnmi-nbi.mib file. Fr a cmparisn f trap frwarding mechanisms, see Trap and Incident Frwarding in the NNMi Deplyment Reference. NNMi sends nly ne cpy f each management event trap (r received SNMP trap) t the Netcl/OMNIbus SNMP Prbe. HPE NNMi des nt queue traps. If the prbe is unavailable when HPE NNMi frwards a trap, it lses the trap. The integratin mdule prvides links t the NNMi cnsle frm the Netcl event viewers. Enter yur NNMi user credentials t see the NNMi cnsle views. In "Enabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware", "Optinal. Cnfigure the Netcl/Webtp event lists t launch NNMi views." and "Optinal. Cnfigure the Netcl/OMNIbus Event List t launch NNMi views." add the fllwing menu items t the Netcl event viewers: Surce Object Opens the NNMi frm fr the bject in the event selected in Netcl/OMNIbus. Nde Opens the NNMi Nde frm fr the nde in the event selected in Netcl/OMNIbus. L2 Neighbrs Opens the NNMi Layer 2 Neighbr View fr the nde in the event selected in Netcl/OMNIbus. L3 Neighbrs Opens the NNMi Layer 3 Neighbr View fr the nde in the event selected in Netcl/OMNIbus. Incident Details Opens the NNMi Incident frm fr the event selected in Netcl/OMNIbus Nte: On Linux Netcl/OMNIbus servers: Mzilla Firefx must be the default web brwser t supprt the launching f NNMi views frm the Netcl/OMNIbus Event List. The $OMNIBROWSER envirnment variable must be set t the lcatin f the Mzilla Firefx brwser. Changing the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware T change the NNMi Integratin Mdule fr Netcl Sftware cnfiguratin parameters, fllw these steps: 1. In the NNMi cnsle, pen the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Cnfiguratin Actins frm (Integratin Mdule Cnfiguratin > Netcl). HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 13 f 22

14 2. Click Enable/Disable NNMi Integratin Mdule fr Netcl Sftware. 3. Select a destinatin, and then click Edit. 4. Mdify the values as apprpriate. Fr infrmatin abut the fields n this frm, see "HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference". 5. Verify that the Enable check bx at the tp f the frm is selected, and then click Submit at the bttm f the frm. The changes take effect immediately. Disabling the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware N SNMP trap queuing ccurs while a destinatin is disabled. T discntinue the frwarding f NNMi management events t the Netcl/OMNIbus SNMP Prbe, fllw these steps: 1. In the NNMi cnsle, pen the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Cnfiguratin Actins frm (Integratin Mdule Cnfiguratin > Netcl). 2. Click Enable/Disable NNMi Integratin Mdule fr Netcl Sftware. 3. Select a destinatin, and then click Edit. Alternatively, click Delete t entirely remve the cnfiguratin fr the selected destinatin. 4. On the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm, clear the Enable check bx at the tp f the frm, and then click Submit at the bttm f the frm. The changes take effect immediately. 5. T cnserve system resurces, shut dwn the Netcl/OMNIbus SNMP Prbe while the destinatin is disabled. T permanently disable the integratin, als d the fllwing: Uninstall the Netcl/OMNIbus SNMP Prbe as described in the prbe dcumentatin. Remve the NNMi menu items frm the Netcl/Webtp and Netcl/OMNIbus Event List cnfiguratins. Trubleshting the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware IBM Tivli Netcl/OMNIbus Des Nt Receive Any Frwarded HPE NNMi Management Events If the Netcl event viewer des nt cntain any traps frm HPE NNMi, fllw these steps: HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 14 f 22

15 1. Verify that the Netcl/OMNIbus SNMP Prbe is receiving traps: a. Verify that the prbe can send messages t the Netcl/OMNIbus server. b. Verify that the prbe master rules file includes r cntains the cntent f the nnmi.include.rules file. c. Verify the syntax f the master rules file. d. Examine the prbe lg file t verify that there were n prblems lading the rules file. e. Examine the prbe lg file t determine whether the NNMi traps arrive at the prbe. f. Examine the prbe lg file t determine whether the prbe prcesses r drps the incming traps. Fr infrmatin abut trubleshting the prbe, see the Netcl/OMNIbus dcumentatin. 2. Verify that NNMi is frwarding management events t the Netcl/OMNIbus SNMP Prbe. Fr infrmatin, see Trubleshting the NNMi Nrthbund Interface in the NNMi Deplyment Reference. Netcl/OMNIbus Des Nt Receive Sme Frwarded NNMi Management Events If ne r mre NNMi management event traps d nt appear in the Netcl event viewer, fllw these steps: 1. Verify that the Netcl/OMNIbus SNMP Prbe master rules file includes r cntains the cntent f the nnmi.include.rules file. 2. Verify that Netcl/OMNIbus is running. If the Netcl/OMNIbus server shuts dwn, the Netcl/OMNIbus SNMP Prbe queues received traps. The prbe frwards the queued traps when the Netcl/OMNIbus server becmes available. HPE NNMi relies n the prbe t queue and frward traps. If the prbe shuts dwn, the frwarded traps are lst. 3. Verify that the NNMi prcesses are running. Sme Attributes f Netcl Traps Received frm NNMi have Missing r Incrrect Data The Netcl prbe rules prvided in the nnmi.include.rules cnfiguratin file are designed t perate within the framewrk f the Netcl Knwledge Library rule set. NNMi rules are designed t stre key NNMi incident infrmatin in unused alarm clumns t enable right-click tls t be launched frm Webtp r the Web GUI. Other rules that are distributed with the Netcl Knwledge Library and enabled in yur deplyment might verwrite the NNMi values and shuld be checked if the right-click tls fail t launch because f missing data. T verify the final value f certain attributes (clumns) nce received, specify details($*) in the nnmi.include.rules cnfiguratin file as fllws: 1. Open the nnmi.include.rules cnfiguratin file. 2. Insert the fllwing line: details($*) 3. Check the fllwing attribute values in the traps received frm NetCl t determine whether the values HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 15 f 22

16 are being verwritten by rules utside thse in the nnmi.include.rules file. Nte: This list includes the mre cmmn attributes t check; hwever, there might 4. If the values are nt as expected, check fr any additinal rules that might verwrite attribute values in yur Netcl traps. Fr example, if it is used by yur system, the $NC_RULES_HOME/include-cmpat flder might als cntain rules that verwrite attribute values defined in nnmi.include.rules. Errr When Launching an NNMi Frm fr a Layer 2 Cnnectin If the surce bject in an NNMi management event is a layer 2 cnnectin, NNMi users with a rle ther than Administratr cannt pen the NNMi frm directly frm the Surce Object menu item in the Netcl event viewer. Instead, in the Netcl event viewer, use the L2 Neighbrs menu item t cnnect t NNMi, and then duble-click the cnnectin in the Layer 2 Neighbr View. HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin Frm Reference The HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm cntains the parameters fr cnfiguring cmmunicatins between HPE NNMi and a Netcl/OMNIbus SNMP Prbe. When a valid NNMi Integratin Mdule fr Netcl Sftware license has been installed n the NNMi management server, this frm is available frm the Integratin Mdule Cnfiguratin wrkspace. (On the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Cnfiguratin Actins frm, click Enable/Disable NNMi Integratin Mdule fr Netcl Sftware. Click New, r select a destinatin, and then click Edit.) Nte: Only NNMi users with the Administratr rle can access the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 16 f 22

17 The HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm cllects infrmatin fr the fllwing areas: "Netcl/OMNIbus SNMP Prbe Cnnectin" "Integratin Cntent" "Destinatin Status Infrmatin" T apply changes t the integratin cnfiguratin, update the values n the HPE NNMi Integratin Mdule fr IBM Tivli Netcl/OMNIbus Sftware Destinatin frm, and then click Submit. Netcl/OMNIbus SNMP Prbe Cnnectin "Table 2 Netcl/OMNIbus SNMP Prbe Cnnectin Infrmatin" lists the parameters fr cnfiguring the cnnectin t the Netcl/OMNIbus SNMP Prbe. Table 2 Netcl/OMNIbus SNMP Prbe Cnnectin Infrmatin Field Hst Descriptin The fully-qualified dmain name (preferred) r the IP address f the NNMi management server, which is the system that the Netcl/OMNIbus SNMP Prbe receives SNMP traps frm NNMi. The integratin supprts the fllwing methds fr identifying the prbe hst: NNMi FQDN NNMi manages the cnnectin t the prbe n the NNMi management server and the Hst field becmes read-nly. This is the default and recmmended cnfiguratin. Use Lpback NNMi manages the cnnectin t the prbe n the NNMi management server and the Hst field becmes read-nly. Other D nt use this ptin. Nte: If the NNMi management server participates in NNMi applicatin failver, see the NNMi Deplyment Reference fr infrmatin abut the impact f applicatin failver n the integratin. Prt The UDP prt where the Netcl/OMNIbus SNMP Prbe receives SNMP traps. Enter the prt number specific t the prbe. T determine the prt, examine the prbe mttrapd.prperties file n the NNMi management server. Nte: This prt number must be different frm the prt NNMi uses t receive SNMP traps, as set in the SNMP Prt field n the Cmmunicatin Cnfiguratin frm in the NNMi cnsle. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 17 f 22

18 Table 2 Field Netcl/OMNIbus SNMP Prbe Cnnectin Infrmatin, cntinued Descriptin Cmmunity String A read-nly cmmunity string fr the Netcl/OMNIbus SNMP Prbe t receive traps. If the prbe cnfiguratin requires a specific cmmunity string in the received SNMP traps, enter that value. If the prbe cnfiguratin des nt require a specific cmmunity string, use the default value, which is public. Integratin Cntent "Table 3 NNMi Integratin Mdule fr Netcl Sftware Cntent Cnfiguratin" lists the parameters fr cnfiguring the cntent the NNMi Integratin Mdule fr Netcl Sftware sends t the Netcl/OMNIbus SNMP Prbe. Table 3 NNMi Integratin Mdule fr Netcl Sftware Cntent Cnfiguratin Field Incidents Lifecycle State Changes Descriptin The incident frwarding specificatin. Management HPE NNMi frwards nly NNMi-generated management events t the Netcl/OMNIbus Prbe. This is the default cnfiguratin. SNMP 3rd Party Trap HPE NNMi frwards nly SNMP traps that HPE NNMi receives frm managed devices t the prbe. Syslg HPE NNMi frwards HPE ArcSight Syslg messages t the nrthbund applicatin using the NrthBund Integratin mdule. HPE NNMi begins frwarding incidents as sn as yu enable the destinatin. Fr mre infrmatin, see Incident Frwarding in the NNMi Deplyment Reference. The incident change ntificatin specificatin. Enhanced Clsed HPE NNMi sends an incident clsed trap t the Netcl/OMNIbusSNMP Prbe fr each incident that changes t the CLOSED lifecycle state. This is the default cnfiguratin. State Changed HPE NNMi sends an incident lifecycle state changed trap t the prbe fr each incident that changes t the IN PROGRESS, COMPLETED, r CLOSED lifecycle state. Bth HPE NNMi sends an incident clsed trap t the prbe fr each incident that HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 18 f 22

19 Table 3 Field NNMi Integratin Mdule fr Netcl Sftware Cntent Cnfiguratin, cntinued Descriptin changes t the CLOSED lifecycle state. Additinally, the integratin sends an incident lifecycle state changed trap t the prbe fr each incident that changes t the IN PROGRESS, COMPLETED, r CLOSED lifecycle state. Nte: In this case, each time an incident changes t the CLOSED lifecycle state, the integratin sends tw ntificatin traps: an incident clsed trap and an incident lifecycle state changed trap. Fr mre infrmatin, see Incident Lifecycle State Change Ntificatins in the NNMi Deplyment Reference. Crrelatins Deletins NNMi Cnsle Access The incident crrelatin ntificatin specificatin. Nne HPE NNMi des nt ntify the Netcl/OMNIbus SNMP Prbe f incident crrelatins resulting frm NNMi causal analysis. This is the default cnfiguratin. Single HPE NNMi sends a trap fr each parent-child incident crrelatin relatinship resulting frm NNMi causal analysis. Grup HPE NNMi sends ne trap per crrelatin that lists all child incidents crrelated t a parent incident. Fr mre infrmatin, see Incident Crrelatin Ntificatins in the NNMi Deplyment Reference. The incident deletin specificatin. Dn t Send NNMi des nt ntify the Netcl/OMNIbus SNMP Prbe when incidents are deleted in NNMi. This is the default cnfiguratin. Send HPE NNMi sends a deletin trap t the prbe fr each incident that is deleted in NNMi. Fr mre infrmatin, see Incident Deletin Ntificatins in the NNMi Deplyment Reference. The cnnectin prtcl specificatin in the URL fr brwsing t the NNMi cnsle frm the Netcl event viewer. The traps that NNMi sends t the Netcl/OMNIbus SNMP Prbe include the NNMi URL in the NmsUrl varbind ( ). The cnfiguratin page defaults t the setting that matches the NNMi cnfiguratin. If the NNMi cnsle is cnfigured t accept bth HTTP and HTTPS HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 19 f 22

20 Table 3 Field NNMi Integratin Mdule fr Netcl Sftware Cntent Cnfiguratin, cntinued Descriptin cnnectins, yu can change the HTTP cnnectin prtcl specificatin in the NNMi URL. Fr example, if all Netcl/OMNIbus users are n the intranet, yu can set NNMi cnsle access frm the Netcl event viewer t be ver HTTP. T change the prtcl fr cnnecting t the NNMi cnsle frm the Netcl event viewer, select the HTTP ptin r the HTTPS ptin as apprpriate. Incident Filters A list f bject identifiers (OIDs) the integratin uses t filter the events sent t the Netcl/OMNIbus SNMP Prbe. Each filter entry can be a valid numeric OID (fr example, ) r OID prefix (fr example, *). Select ne f the fllwing ptins: Nne HPE NNMi sends all events t the prbe. This is the default cnfiguratin. Include HPE NNMi sends nly the specific events that match the OIDs identified in the filter. Exclude HPE NNMi sends all events except fr the specific events that match the OIDs identified in the filter. Specify the incident filter: T add a filter entry, enter the text in the lwer text bx, and then click Add. T delete a filter entry, select that entry frm the list in the upper bx, and then click Remve. Fr mre infrmatin, see Event Frwarding Filter in the NNMi Deplyment Reference. Destinatin Status Infrmatin "Table 4 NNMi Integratin Mdule fr Netcl Sftware Status Infrmatin" lists the read-nly status infrmatin fr the NNMi Integratin Mdule fr Netcl Sftware destinatin. This infrmatin is useful fr verifying that the integratin is wrking crrectly. Table 4 NNMi Integratin Mdule fr Netcl Sftware Status Infrmatin Field Trap Destinatin IP Address Uptime (secnds) Descriptin The IP address that the Netcl/OMNIbus SNMP Prbe destinatin hst name reslves t. This value is unique t this prbe destinatin. The time (in secnds) since the nrthbund cmpnent was last started. The traps that HPE NNMi sends t the Netcl/OMNIbus SNMP Prbe include this value in the sysuptime field ( ). HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 20 f 22

21 Table 4 Field NNMi Integratin Mdule fr Netcl Sftware Status Infrmatin, cntinued Descriptin This value is the same fr all integratins that use the NNMi nrthbund interface. T see the latest value, either refresh r clse and re-pen the frm. NNMi URL The URL fr cnnecting t the NNMi cnsle. The traps that NNMi sends t the Netcl/OMNIbus SNMP Prbe include this value in the NmsUrl varbind ( ). This value is unique t this nrthbund destinatin. HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 21 f 22

22 Send Dcumentatin Feedback If yu have cmments abut this dcument, yu can cntact the dcumentatin team by . If an client is cnfigured n this system, click the link abve and an windw pens with the fllwing infrmatin in the subject line: Feedback n HPE Netwrk Nde Manager i Sftware IBM Tivli Netcl/OMNIbus Integratin (Netwrk Nde Manager i Sftware NNMi 10.20) Just add yur feedback t the and click send. If n client is available, cpy the infrmatin abve t a new message in a web mail client, and send yur feedback t netwrk-management-dc-feedback@hpe.cm. We appreciate yur feedback! HPE Netwrk Nde Manager i Sftware (NNMi 10.20) Page 22 f 22