Form 4: New Work Item Proposal. Reference number: ISO/IEC NP TS Circulation date: (to be given by Central Secretariat)

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1 Form 4: New Work Item Proposal Circulation date: Closing date for voting: Proposer (e.g. ISO member body or A liaison organization) ISO/TC 267 Reference number: ISO/IEC NP TS (to be given by Central Secretariat) ISO/TC 267 N 148 Secretariat BSI A proposal for a new work item within the scope of an existing committee shall be submitted to the secretariat of that committee with a copy to the Central Secretariat and, in the case of a subcommittee, a copy to the secretariat of the parent technical committee. Proposals not within the scope of an existing committee shall be submitted to the secretariat of the ISO Technical Management Board. The proposer of a new work item may be a member body of ISO, the secretariat itself, another technical committee or subcommittee, an organization in liaison, the Technical Management Board or one of the advisory groups, or the Secretary-General. The proposal will be circulated to the P-members of the technical committee or subcommittee for voting, and to the O-members for information. The proposer has considered the guidance given in the Annex C during the preparation of the NWIP. Proposal (to be completed by the proposer)

2 Title of the proposed deliverable. English title: Conformity assessment -- Requirements for bodies providing audit and certification of management systems -- Part 11: Competence requirements for auditing and certification of Facility Management Systems French title: Évaluation de la conformité -- Exigences pour les organismes procédant à l'audit et à la certification des systèmes de management -- Partie 11: Exigences de compétence pour l'audit et la certification des systèmes de management de la santé et de la sécurité au travail (In the case of an amendment, revision or a new part of an existing document, show the reference number and current title) Scope of the proposed deliverable. This Technical Specification complements the existing requirements of ISO/IEC It includes specific competence requirements for personnel involved in the certification process for facility management systems (FM). The scope of this document is not limited to the competence of the auditors only, but covers other certification personnel as well: personnel conducting the application review to determine audit team competence required, to select the audit team members, and to determine the audit time; personnel reviewing audit reports and making certification decisions; and audit team leaders. This Technical Specification complements the existing requirements of ISO/IEC It includes specific competence requirements for personnel involved in the certification process for facility management systems (FM). The scope of this document is not limited to the competence of the auditors only, but covers other certification personnel as well: personnel conducting the application review to determine audit team competence required, to select the audit team members, and to determine the audit time; personnel reviewing audit reports and making certification decisions; and audit team leaders. Purpose and justification of the proposal* The members of ISO/TC 267 Facility management have identified that the auditing and certification of FM management systems require different competencies from those of other management system disciplines, and beyond the generic requirements given in ISO/IEC , or guidance given in ISO Consequently, the TC has been examining the different approaches taken by other committees in defining such requirements. It has concluded that the models being developed for environmental, quality, sustainability and asset management (i.e. ISO/IEC , ISO/IEC , ISO/IEC , and ISO/IEC ) would be a good means of meeting its needs. ISO/TC 267 will reach the DIS stage in the development of its standard ISO Facility management - Management systems - Requirements with guidance for use, with the DIS ballot due to conclude on 1 August 2017 and the standard is planned to be published in February The TC wishes to achieve the publication of the auditing and certification competence requirements concurrently with the expected publication of ISO 41001, so that all organisations have the ability to achieve accreditation as soon as possible following the publication of the standard in the proper manner and through competent individuals and organisations. If approved, this Technical Specification will become a new "Part" to ISO/IEC series and be a project under the administrative lead of ISO/CASCO, with ISO/TC 267 providing the necessary technical expertise. ISO/CASCO has already undertaken the development of a set of generic requirements for bodies providing audit and certification of management systems in ISO/IEC In addition, ISO/CASCO provides the administrative lead for joint working groups which are developing discipline specific competence requirements for auditing and certification (see the listing below of relevant existing documents at the international, regional and national levels). The values of developing ISO/IEC TS xx for facility management will be: the organizations being certified Increased awareness and competence for all in that this is an accepted and acknowledged process from within ISO

3 Supporting material for the certification of FM organizations Improve implementation of ISO Consider the following: Is there a verified market need for the proposal? What problem does this standard solve? What value will the document bring to end-users? See Annex C of the ISO/IEC Directives part 1 for more information. See the following guidance on justification statements on ISO Connect: Preparatory work (at a minimum an outline should be included with the proposal) A draft is attached An outline is attached An existing document to serve as initial basis The proposer or the proposer's organization is prepared to undertake the preparatory work required: If a draft is attached to this proposal: Please select from one of the following options (note that if no option is selected, the default will be the first option): Draft document will be registered as new project in the committee's work programme (stage 20.00) Draft document can be registered as a Working Draft (WD stage 20.20) Draft document can be registered as a Committee Draft (CD stage 30.00) Draft document can be registered as a Draft International Standard (DIS stage 40.00) Is this a Management Systems Standard (MSS)? NOTE: if, the NWIP along with the Justification study (see Annex SL of the Consolidated ISO Supplement) must be sent to the MSS Task Force secretariat (tmb@iso.org) for approval before the NWIP ballot can be launched. Indication(s) of the preferred type to be produced under the proposal. International Standard Publicly Available Specification Technical Specification Technical Report Proposed development track 1 (24 months) 2 (36 months - default) 3 (48 months) te: Good project management is essential to meeting deadlines. A committee may be granted only one extension of up to 9 months for the total project duration (to be approved by the ISO/TMB). Known patented items (see ISO/IEC Directives, Part 1 for important guidance) If "", provide full information as annex

4 Co-ordination of work: To the best of your knowledge, has this or a similar proposal been submitted to another standards development organization? If, please specify which one(s): A statement from the proposer as to how the proposed work may relate to or impact on existing work, especially existing ISO and IEC deliverables. The proposer should explain how the work differs from apparently similar work, or explain how duplication and conflict will be minimized. This proposed work is not expected to impact on any existing projects. As ISO uses the High Level Structure, common text, terms and definitions from Annex SL of the ISO/IEC Directives, Procedures Specific to ISO, it will contain a number of elements that are expected to become common to all ISO management system standards (MSS).These elements can be audited by personnel with a general knowledge of formal management systems. However, ISO will also contain many FM management specific requirements that will need knowledge and experience of FM management and organizational principles, culture, marked maturity, concepts, terminology, tools and techniques in order for them to be audited adequately. This Technical Specification would specify the levels of knowledge and experience needed against a range of FM management criteria. In order to assist those involved in the auditing and certification of management systems, it is proposed that this Technical Specification follows the drafts of existing ISO/IEC Parts, and the auditing and certification documents from other TCs (e.g. ISO 55000/55001/55002, ISO/TS 22003, ISO/IEC 27006), wherever possible. Otherwise, it is not expected to overlap other documents. It is not expected that this Technical Specification would be in conflict with any similar work. A listing of relevant existing documents at the international, regional and national levels. ISO/IEC 17000, Conformity assessment Vocabulary and general principles ISO/IEC , Conformity assessment Requirements for bodies providing audit and certification of management systems Requirements ISO/IEC TS :2012 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 2: Competence requirements for auditing and certification of environmental management systems ISO/IEC TS :2013 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 3: Competence requirements for auditing and certification of quality management systems ISO/IEC TS :2013 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 4: Competence requirements for auditing and certification of event sustainability management systems ISO/IEC TS :2014 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 5: Competence requirements for auditing and certification of asset management systems ISO/IEC TS :2014 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 6: Competence requirements for auditing and certification of business continuity management systems ISO/IEC TS :2014 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 7: Competence requirements for auditing and certification of road traffic safety management systems ISO/IEC TS :2016 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 9: Competence requirements for auditing and certification of anti-bribery management systems ISO 19011: Guidelines for auditing management systems ISO Facility management - Management systems - Requirements with guidance for use ISO Facility management - Vocabulary ISO Facility management - Guidance on strategic sourcing and the development of agreements ISO/TR Facility management - Scope, key concepts and benefits Please fill out the relevant parts of the table below to identify relevant affected stakeholder categories and how they will each benefit from or be impacted by the proposed deliverable(s).

5 Industry and commerce large industry Benefits/impacts the organizations being certified Examples of organizations / companies to be contacted Representatives of the suppliers to the organizations that are likely use the MSS, including consultants providing advice on Facility Management and related services, and manufacturers and vendors of products. These organizations have been identified through direct outreach, professional and trade associations and international meetings. They are already well represented through various mirror committees in various countries Industry and commerce SMEs Industry and commerce SME s have been identified through trade and professional organizations and are already well represented through various mirror committees in various countries. Many members are also involved with other management systems such as ISO and ISO and bring their expertise to this process. Government This stakeholder is already a member of ISO/TC 267 Consumers Trust Major corporate property occupiers, developers, landlords and the supply side organizations which service them have been consulted. Labour Increased quality of the auditing and This stakeholder is already a member of ISO/TC 267 (ETUC) Academic and research bodies Currently there are 30 ADP s in Facilities Management, across Australia, Austria, Canada, Hong Kong, the Netherlands, Singapore, Switzerland, the UK and the USA. Many of these organizations are represented through various mirror committee members in various countries.

6 Standards application businesses It is anticipated that regulatory bodies will include national standards bodies and Facilities Management standards developers. These organizations have been identified across all member states in the EU and the United States, and a number of other countries that have expressed interest, but not yet initiated Facilities Management standards. n-governmental organizations Environmental and sustainability aspects included in the value chain t member of ISO/TC 267 Other (please specify) Liaisons: A listing of relevant external international organizations or internal parties (other ISO and/or IEC committees) to be engaged as liaisons in the development of the deliverable(s). IIOC (Independent International Organisation for Certification) IQNet (international network of partner certification bodies) ISO/TC 59/SC 2 Terminology and harmonization of languages ISO/TC 176 Quality management and quality assurance ISO/TC 251 Asset management ISO/PC 286 Collaborative business relationship management Joint/parallel work: The FM measures described in this standard are scalable and therefore applicable to all sizes and types of enterprise, both large and SMEs; it is also applicable to both commercial and non-commercial enterprises and public bodies. It is important to note that this issue is cross sectoral and has so far been of interest to those working in all aspects of the built environment, public sector and suppliers to and contractors of these. Almost every European country has its own Facilities Management Association. There are a number of professional and trade associations that will benefit from this MSS. Among them are: Association of Higher Education Facility Executives (APPA)* British Institute of Facilities Management (BIFM) Facility Management Association of Australia (FMA)* German Facility Management Association (GEFMA)* Health Estates Facilities Management Association (HEFMA) International Facility Management Association Possible joint/parallel work with: IEC (please specify committee ID) CEN (please specify committee ID) CEN/TC 348 Facility management Other (please specify) ISO/CASCO

7 ISO/TC 292 Security and resilience ISO/TC 304 Healthcare Organization Management CEN/TC 348 Facility management Euro FM ETUC Global FM A listing of relevant countries which are not already P-members of the committee. All current 'O' members: Bulgaria, Macao, United Arab Emirates, Colombia, Portugal, Islamic Republic of Iran, Serbia, Poland, Finland, Israel, Sri Lanka, Slovakia, Singapore, United Republic of Tanzania, Trinidad and Tobago, Spain, Italy. There are many other countries not listed above that have declared considerable interest in the MSS. Examples include countries such as Brasil, Greece, Canada, to name a few, where FM is active but engagement via the local NSB is not te: The committee secretary shall distribute this NWIP to the countries listed above to see if they wish to participate in this work Proposed Project Leader (name and address) Name of the Proposer (include contact information) Stan Mitchell stan.mitchell@key.fm This proposal will be developed by: An existing Working Group: A new Working Group: (title: JWG/ISO/TC 267/CASCO - Competence requirements for for auditing and certification of facility management systems) (te: establishment of a new WG must be approved by committee resolution) The TC/SC directly To be determined: Supplementary information relating to the proposal Other: This proposal relates to a new ISO document This proposal relates to the adoption as an active project of an item currently registered as a Preliminary Work Item This proposal relates to the re-establishment of a cancelled project as an active project Annex(es) are included with this proposal (give details) Annex A Required knowledge and skills of FM management systems auditors Specifying the knowledge that a certification body should define for specific certification functions. Additional information/question(s) If the NWIP is approved it will be developed in a JWG with CASCO and therefore you are encouraged to consult with your respective CASCO mirror committees.

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