Ericsson Network Manager (ENM) 17

Transcription

1 Ericsson Network Manager (ENM) 17

2 What does ENM Training Provide? The blended training portfolio is a combination of web based learning, virtual classroom training, instructor led training and also includes consultation based training delivery. It allows us to build and maintain competence in Ericsson Network Manager (ENM) with flexible Training Packages and effective flows It provides a range of products for operators at various stages of competence maturity working with OSS Transformation It offers a comprehensive basis for Overview, Operation and Configuration, System Administration and Scripting exercises while working with ENM It helps operators to stay up-to-date with knowledge needed to handle ENM which is developed on a release-less strategy through Learning Services Digital Delta Trainings including demonstrations.

3 What's in ENM Learning Service? Fundamentals An Overview of ENM for Classical OSS Users WBL An Overview of ENM for Classical SO EM Users WBL Overview of ENM Application on Cloud - WBL Transforming from Classical OSS to ENM Overview - VCT NetwoRK Operations ENM Network Operations ILT ENM Operations for Core Network - ILT IS/IT Support Administration ENM System Administration - ILT DELTA TRAINING ENM 17 Delta Q1 WBL ENM 17 Delta Q3 WBL

4 ENM COVERED THROUGH OTHER Learning Service TRAINING? NetwoRK Operation & CONFIGURATION LTE Operation with ENM LTE Configuration with ENM-CLI Scripting Interface

5 Supported Service Delivery Methods Icon Delivery Method Instructor Led Training (ILT) Workshop (WS) LIVE Virtual Classroom Training (VCT) elearning (WBL) Short Article (SA) Structured Knowledge Transfer (SKT) mlearning Job duty analysis Competence GAP Analysis

6 ENM FUNDAMENTALS

7 ENM FUNDAMENTALS Basic understanding of CLASSICAL ERICSSON oss-rc or SO EM general understanding of telecoms AND CLOUD IS beneficial An Overview of ENM for Classical OSS Users -WBL LZU (2 hours) An Overview of ENM for Classical SO EM Users -WBL LZU1082XXXX (2 hours) Overview of ENM APPLICATION ON CLOUD -WBL LZU1082XXXX (1 hour) TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW live virtual LZU (3 hours) New Digital Learning Introduced in ENM Portfolio

8 ENM SYSTEM ADMINISTRATION

9 ENM SYSTEM Administration FOLLOWING EXTERNAL TRAINING KNOWLEDGE IS ADVANTAGEOUS: - VERSANT, POSTGRESQL, SQL, RED HAT ENTERPRIZE LINUX, VERITAS VOLUME MANAGER, TCP/IP KNOWLEDGE OR An Overview of ENM for Classical OSS Users -WBL LZU TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW live virtual LZU OR ENM 17A Overview and SYSTEM ADMINISTRATIONS LZU (5 DAYS) ENM 17B Overview and SYSTEM ADMINISTRATIONS LZU (5 DAYS)

10 ENM NETWORK OPERATION

11 ENM NETWORK OPERATION OR An Overview of ENM for Classical OSS Users -WBL LZU TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW live virtual LZU ENM 17A NETWORK OPERATIONS LZU (~ 4 DAYS) ENM 17B NETWORK OPERATIONS LZU (~ 4 DAYS) ENM OPERATIONS for core network LZU108xxx (~ 3 DAYS) NETWORK OPERATIONS TRAINING IS PROVIDED BY LEARNING SERVICES UPON MANDATORY LEARNING SERVICES CONSULTATION FOLLOWED BY ANALYSIS OF JOB ROLES BASED TASKS REQUIREMENTS FOR OPERATOR STAFF. THE CONSULATATION BASED APPROACH IS TO BE CONDUCTED BY REGIONAL LEARNING SERVICES ALONG WITH CUSTOMER AND CU RESPONSIBLE.

12 LTE OPERATION WITH ENM AN OVERVIEW OF ENM FOR CLASSICAL OSS USERS WBL LZU TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW LIVE VIRTUAL LZU LTE/SAE System Overview LZU RBS 6000 OVERVIEW LZU OR ERICSSON RADIO SYSTEM OVERVIEW LZU LTE/SAE OVERVIEW LZU (WBL) LTE OPERATION WITH ENM LZU THIS COURSE COVERS COMMON operational tasks in the LTE radio network that NOC and OMC personnel come across in their daily work, using Ericsson Network Manager (ENM) as the operational tool.

13 LTE CONFIGURATION WITH ENM AN OVERVIEW OF ENM FOR CLASSICAL IOSS USERS WBL LZU TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW LIVE VIRTUAL LZU LTE 16 CONFIGURATION BASEBAND 5216/5212 HANDLING (OPTIONAL) LTE CONFIGURATION WITH ENM-CLI SCRIPTING INTERFACE LZU R1A LTE L16 Configuration with ENM-CLI Scripting Interface COURSE covers configuration tasks in the LTE L16 through the scripting support in the Ericsson Network Manager.

14 ENM DIGITAL DELTA TRAINING

15 ENM DELTA TRAINING ENM 17A NETWORK OPERATIONS LZU (~ 4 DAYS) ENM 17A Overview and SYSTEM ADMINISTRATIONS LZU (5 DAYS) This training includes delta information between ENM 17A GA to ENM 17A end of Q ENM 17 Delta q1 LZU R1A ENM 17B NETWORK OPERATIONS LZU (~ 4 DAYS) ENM 17B Overview and SYSTEM ADMINISTRATIONS LZU (5 DAYS) ENM 17 Delta q3 LZU1082xxx R1A This training will include Delta information between ENM 17A end of Q1 to ENM 17B.1

16 CouRse Listing

17 ENM 17 blended learning portfolio WBL AND VCT LIST LIST OF COURSES LZU Number Learning Situation SESSION AN OVERVIEW OF ENM FOR CLASSICAL OSS USERS WBL LZU WBL SESSION 1; 1 HOUR SESSION 2; 1 HOUR AN OVERVIEW OF ENM FOR CLASSICAL SO EM USERS WBL LZU1082XXX WBL SESSION 1; 1 HOUR SESSION 2; 1 HOUR ENM 17 DELTA Q1- WBL LZU WBL ~ 1 HOUR ENM 17 DELTA Q3- WBL LZU1082xxx WBL ~ 1 HOUR Supported service delivery methods Web based learning Virtual Classroom Training TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW LIVE VIRTUAL LZU VCT 1 SESSION 3 HOURS

18 ENM 17 blended learning portfolio ILT LIST LIST OF COURSES LZU Number Learning Situation Day(s) ENM Operations for core network LZU1082xxx ILT ~3 DAYS ENM 17B OVERVIEW AND SYSTEM ADMINISTRATION ENM 17B NETWORK OPERATIONS LZU ILT 5 DAYS LZU ILT ~ 4 DAYS* Supported service delivery methods ENM 17A OVERVIEW AND SYSTEM ADMINISTRATION LZU ILT 5 DAYS Instructor-led training ENM 17A NETWORK OPERATIONS LZU ILT ~ 4 DAYS* LTE OPERATION WITH ENM LZU ILT 2 DAYS LTE CONFIGURATION WITH ENM-CLI SCRIPTING INTERFACE LZU ILT 2 DAYS

19 CASE STUDY- ENM BLENDED LEARNING

20 CASE STUDY: Customer ENM project Customer Awareness Project rollout Customer integration and launch Initial Operations Advanced Operations Lifecycle management ENM Overview ENM Operations project workshop ENM cons. activity Customised flow - Multiple releases Delta s Delta s System admin

21 Frequent release of Software and features. The exact release level that the customer will begin the transition and the final release level will differ greatly 50% trained before initial customer launch Very short timeframes Geographic and volume needs require online solutions for some parts

22 CUSTOMER ENM OPERATIONS COMPETENCE FLOW FORMED *Note: Step 2-3 are based on ENM 17B Network Operations (4-day course) Previous OSS-RC Experience & Knowledge Step 1: OSS-RC to ENM Overview An Overview of ENM for Classical OSS Users - WBL 2 hours - Online ~400 ppl Step 2: ENM Operations Base ENM Operations Customized ILT 2 days F2F ~153 ppl Step 3a: Network Element ENM Network Element Management & Adminstration (Bolt-on) ILT 1 day F2F ~91 ppl Step 3b: Network Config ENM Network Configuration (Bolt-on) ILT 2 hours F2F ~49 ppl Completed ENM 17A Network Operations Delta Training 17A- 17B.1 WBL ENM Delta TBD ~19 ppl Step 4: Optional Training Step 4a: Scripting Module Step 3c: Auto-ID ENM Auto-ID Management (1 hour - Online ~29 ppl Step 4b: Auto-provisioning Prerequisite ENM Scripting Module ILT TBD ~10 ppl ENM Autoprovisioning ILT TBD ~25 ppl

23 CUSTOMER ENM SYSTEM ADMINISTRATION COMPETENCE FLOW FORMED Previous OSS- RC Experience & Knowledge Prerequisite Step 1: Overview & Practical ENM 17B System Administration Customized 4 days ~14 ppl Step 2a: Workshop ENM Geo-Metro & Data Domain Workshop Customized ILT TBD ~14 ppl Step 2b: Scripting Module ENM Scripting Module Customized ILT TBD ~10 ppl

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