TECHNOLOGY, PEOPLE & PROCESS TRAINING 2018 COURSE GUIDE. now includes QUALIFICATIONS pa g e s PERSONAL DEVELOPMENT INFORMATION TECHNOLOGY

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1 TECHNOLOGY, PEOPLE & PROCESS TRAINING 2018 COURSE GUIDE INFORMATION TECHNOLOGY OFFICE APPLICATIONS GRAPHIC DESIGN PERSONAL DEVELOPMENT PROCESS MANAGEMENT now includes QUALIFICATIONS pa g e s 12-13

2 NEW HORIZONS AUSTRALIA New Horizons Learning Centres is Australia s leading IT training solutions provider offering professional growth and development through short courses in the areas of IT, Business Skills, Office Applications and Graphic Design. New Horizons has been established as a trusted training solutions partner with thousands of Australian corporate and government organisations. Our unmatched breadth of training offerings and flexible delivery methods address many of the challenges that organisations face developing their staff. We are committed to providing training solutions that empower people and organisations to achieve their goals through learning. OFFICE APPLICATIONS GRAPHIC DESIGN PERSONAL DEVELOPMENT PROCESS MANAGEMENT 2

3 CONTENTS AT A GLANCE P4-5 LEARNING MODES P6-11 INFORMATION TECHNOLOGY & CERTIFICATIONS P12-13 ACADEMIC QUALIFICATIONS P14-16 OFFICE APPLICATIONS, OFFICE 365 & DYNAMICS 365 TRAINING SOLUTIONS P17 GRAPHIC DESIGN COURSES P18-19 PERSONAL DEVELOPMENT PROGRAMMES P20-21 PROCESS MANAGEMENT ENDORSEMENT P23 ABOUT US OVER 3,000+ COURSES NATIONWIDE New Horizons Australia is a Registered Training Organisation with the Australian Skills Quality Authority (ASQA). We are authorised to deliver Nationally Recognised Qualifications to Australian and International students. Q Our programmes are unique with vendor certifications embedded within the qualifications. This combination gives students an advantage in the job market, and employers more confidence when hiring. See pages for details. including... ADOBE AXELOS CITRIX CISCO COMPTIA MICROSOFT MOSSÉ ORACLE VMWARE & MORE INFORMATION TECHNOLOGY QUALIFICATIONS 3

4 Look for the INSTRUCTOR-LED REMOTE LEARNING Perfect for those in remote locations, or those who prefer to learn through a guided process, in your environment of choice. OLL Anywhere distance-training method allows students to experience the same award-winning training from expert instructors, access hands-on labs and use authorised vendor curriculum, all from a remote location. Gone are the days of having to travel long distances to attend training; now we bring the training to you! OLL symbol online Train virtually anywhere SELF-PACED, ON-DEMAND WALK-IN LEARNING Our best solution yet. Walk in, select your technology stack and get one-on-one instructional support. For years, the instructor-led methodology has been the traditional means of delivery for education services, but as technology and time have advanced, so too have the needs of organisations for more flexible training delivery methods. New Horizons Walk-In, mentored learning methodology is an evolution of traditional instructor-led training, providing increased learning flexibility to organisations and students through the utilisation of modern technology. Flexible IT learning 4

5 YOUR CHOICE OF LEARNING MODALITIES We all learn in different ways. At New Horizons, we offer a variety of learning modes to match your learning style - and meet your business needs. Ask us for a tailored proposal today. New INSTRUCTOR-LED CLASSROOM LEARNING Great for hands-on learners, and those who learn best from interacting with others in small groups. Available on all course types CONNECTED CLASSROOM LEARNING A hybrid-learning format where students attend class and are connected online to students inter-state. Great for businesses with staff across the states. Connect across Brisbane, Melbourne, Sydney and Perth DEDICATED GROUP LEARNING The perfect hybrid where you need to train select staff on a particular topic seminar or hands-on learning. Available on all course types Ask us for a proposal ON-DEMAND LEARNING Flexible, self-paced format to help you build skills and maintain certification; when and where you need. Available on Microsoft, Oracle, VMware & CISCO courses Ask us about Credits & SATVs Hot INSTRUCTOR-LED SEMINAR STYLE LEARNING Frequently chosen by corporates and government organisations to train large groups, on specific topics. Available on all course types Ask us for a proposal ONE-ON-ONE MENTORED LEARNING Highly effective for those who need to achieve specific goals, fast. Available on all course types Visit nhaustralia.com.au for more information. 5

6 INFORMATION TECHNOLOGY AUSTRALIA S MOST SOUGHT AFTER CERTIFICATIONS Gain the credentials you need to succeed. Certifications help students illustrate they are competent in a specific technology. They give employers confidence they re hiring staff with the skills immediately applicable to their business needs. Capability is everything... CISCO ASSOCIATE, PROFESSIONAL, EXPERT COMPTIA SECURITY+, A+ MICROSOFT MCSA, MCSE ORACLE CERTIFIED MASTER VMWARE CERTIFIED PROFESSIONAL Find out which Certification is right for you. Study in-class, online and on-demand 6

7 COURSE DIRECTORY MICROSOFT OFFICE 365 (no. of days) Enabling and Managing Office 365 (5) Office 365 Administration and Troubleshooting (3) SYSTEM CENTER (no. of days) Cloud & Datacenter Monitoring with S.C. Operations (5) Administering System Center Configuration Manager* (5) A - Integrating MDM And Cloud Services* (3) WINDOWS 8.1 & 8 (no. of days) Virtualising Enterprise Desktops and Apps (5) Deploying Windows Devices and Enterprise Apps (5) WINDOWS 10 (no. of days) Supporting and Troubleshooting Windows 10 (5) EXCHANGE SERVER 2016 (no. of days) Administering Microsoft Exchange Server 2016 (5) Designing and Deploying Microsoft Exchange Server 2016 (5) SHAREPOINT (no. of days) Planning And Administering SharePoint 2016 (5) Advanced Technologies Of Microsoft SharePoint 2016 (5) Developing SharePoint Server 2013 Core Solutions (5) Developing SharePoint Server 2013 Advanced Solutions (5) MICROSOFT DYNAMICS (no. of days) Dynamics Configuring and Customising SKYPE (no. of days) Core Solutions Of Microsoft Skype For Business (5) Implementing and Managing Windows 10 (5) Deploying and Managing Windows 10 using Enterprise Services (5) Ask us about our pre-paid training vouchers and maximise your training budget Visit nhaustralia.com.au/vouchers MICROSOFT AZURE MICROSOFT AZURE (no. of days) Microsoft Azure Fundamentals (2) Hot Integrating On-Premises Core Infrastructure with Microsoft Azure (3) Integrating On-Premises Identity Infrastructure with Microsoft Azure Developing Microsoft Azure Solutions (4) Implementing Microsoft Azure Infrastructure Solutions (5) 20537A - Configuring and Operating a Hybrid Cloud with Microsoft Azure (5) Microsoft Azure for AWS Experts (1) Designing and Implementing Cloud Data Platform Solutions (3) Microsoft Azure Big Data Analytics Solutions (2) Operationalize Cloud Analytics Solutions with Microsoft Azure (2) Architecting Microsoft Azure Solutions (5) Ar t if ici al Intelli g ence & Machine Learnin g cou rses comin g soon, Ask us! Visit nhaustralia.com.au/it * These courses are available for online learning only for course dates, outlines & other details. 7

8 COURSE DIRECTORY WINDOWS SERVER Visit nhaustralia.com.au/windows-server for a full list of courses. WINDOWS SERVER 2012 (no. of days) Automating Administration with Windows PowerShell (5) Advanced Automated Administration with Windows PowerShell (3) Planning and Managing Devices in the Enterprise (5) Server Virt. with Win. Server Hyper-V and System Center (5) Installing and Configuring Windows Server 2012 (5) Administering Windows Server 2012 (5) Configuring Advanced Windows Server 2012 Services (5) Designing and Implementing a Server Infrastructure (5) Implementing an Advanced Server Infrastructure* (5) Implementing a Desktop Infrastructure* (5) Implementing Desktop Application Environments* (5) WINDOWS SERVER 2016 (no. of days) Installation, Storage and Compute with Windows Server (5) Networking with Windows Server 2016 (5) Identity with Windows Server 2016 (5) Upgrading Your Skills to MCSA: Windows Server 2016 (5) Securing Windows Server 2016 (5) VISUAL STUDIO With Microsoft Visual Studio you can develop universal applications that span across all Windows devices. VISUAL STUDIO /.NET (No. of days) Programming in HTML5 with JavaScript and CSS3 (5) Dev. Win. Store Apps Using HTML5 & JScript* (5) Advanced Win. Store App Dev. Using HTML5 and JScript* (5) Programming in C# Using Visual Studio 2012 (5) Essentials of Developing Windows Store Apps Using C# Advanced Windows Store App Development Using C# Developing ASP.NET MVC 4 Web Applications* (5) Developing Windows Azure and Web Services* (5) SQL SERVER New Horizons also offers SQL Server 2012 training. Visit nhaustralia.com.au/sql for a full list of courses. SQL SERVER 2016 (no. of days) Updating Your Skills to SQL Server 2016 (3) Performance Tuning and Optimising SQL Databases (4) Managing SQL Business Intelligence Operations (3) Analysing Data with SQL Server Reporting Services (3) Querying Data with Transact-SQL (3) Developing SQL Databases (4) Administering a SQL Database Infrastructure (5) Provisioning SQL Databases (3) Implementing a SQL Data Warehouse (4) Developing SQL Data Models (3) Analysing Data with Power BI (3) Hot SQL SERVER 2014 (no. of days) SQL Server Skills to Microsoft SQL Server 2014* (5) Querying Microsoft SQL Server (5) Administering Microsoft SQL Server Databases (5) Implementing a Data Warehouse with Microsoft SQL Server (5) Developing Microsoft SQL Server Databases* (5) Data Models and Reports with Microsoft SQL Server* (5) Designing Business Intelligence Solutions with Microsoft SQL Server* (5) Visit our website for a full comprehensive list of microsoft courses * These courses are available for online learning only 8

9 VMWARE New Horizons is an authorised reseller and distributor of VMware certifications, including ondemand and instructor led training. VSPHERE (no. of days) VMware vsphere: Install, Configure and Manage V6.5 (5) VMware vsphere: What's New [v5.5 to v6.5] (3) VMware vsphere: Troubleshooting Workshop (5) Hot VMware vsphere: Optimise & Scale plus Troubleshooting Fast Track (5) VMware vsphere: Optimise and Scale (5) VMware vsphere: Fast Track V5.5 (5) VMware vsphere: Design Workshop v6.5 (3) VREALIZE / VCLOUD (no. of days) VMware vrealize Operations Manager: Install, Configure, Manage [v6.6] (5) VMware vrealize Log Insight: Deploy and Manage [v4.3] (3) END USER COMPUTING (no. of days) VMware Horizon 7: Troubleshooting and Performance Optimization [v7] (5) VMware Horizon 7: Install, Configure, Manage plus App Volumes Fast Track VMware Horizon 7: Install, Configure, Manage [v7] (5) VMware Horizon (with View): Install, Configure, Manage (5) VMWARE NSX (no. of days) VMware NSX: Install, Configure, Manage v6.2 (5) VMware NSX: Install, Configure, Manage plus vsphere Administration Fast Track VMware NSX Troubleshooting and Operations v6.3 (5) VMware NSX for Internetworking Experts Fast Track (5) VMware NSX Design & Deploy (5) VMware vrealize Automation: Install, Configure, Manage [v7] (5) VMware vcloud Director: Install, Configure, Manage [v8.10] (5) VMware vcenter Operations Manager: Analyse and Predict v5.x (2) Stu d y online, in-class and on-d emand Visit nhaustralia.com.au/vmware for course dates, outlines & other details. 9

10 COURSE DIRECTORY CISCO INFRASTRUCTURE (14 COURSES) ICND1 3.0 Interconnecting Cisco Networking Devices, Part 1 (5) ICND2 3.0 Interconnecting Cisco Networking Devices, Part 2 (5) ROUTE 2.0 Implementing Cisco IP Routing (5) SWITCH 2.0 Implementing Cisco IP Switched Networks (5) TSHOOT 2.0 Troubleshooting and Maintaining Cisco IP Networks (5) WIFUND 1.0 Implementing Cisco Wireless Network Fundamentals (5) ARCH 3.0 Designing Cisco Network Service Architectures (5) SECURITY IINS 3.0 Implementing Cisco Network Security (5) CLOUD CLDFND 1.1 Understanding Cisco Cloud Fundamentals (5) CLDADM 1.1 Introducing Cisco Cloud Administration STANDALONE ONLY BGP 4.1 Configuring BGP on Cisco Routers (5) MPLS 3.1 Implementing Cisco MPLS (5) DNAIE 2.0 Digital Network Architecture Implementation Essentials (5) ADVANCED ACCESS - DATA CENTER (2 COURSES) DCICN 6.1 Introducing Cisco Data Center Networking (4) DCICT 6.1 Introducing Cisco Data Center Technologies (5) SENSS 1.0 Implementing Cisco Edge Network Security Solutions (5) SECFND 1.0 Understanding Cisco Cybersecurity Fundamentals SECOPS 1.0 Understanding Cisco Cybersecurity Operations COLLABORATION CICD 1.0 Implementing Cisco Collaboration Devices (5) Visit nhaustralia.com.au/cisco to see all Cisco courses SPECIALIST TRAINING APPLE COURSES (no. of days) El Capitan 101: Mac OS X Support Essentials (3) LINUX (no. of days) Linux Fundamentals (5) BUSINESS ANALYSIS (no. of days) Fast Start in Business Analysis (3) Advanced Business Analysis (3) Applying Advanced Business Analysis (5) Mastering Business Analysis (5) CITRIX (no. of days) CXM Deploy Enterprise Mobility Solutions with Citrix XenMobile (5) CXD Deploy App & Desktop Solutions w Citrix XenApp & XenDesktop (5) COMPTIA (no. of days) CompTIA A+ (5) CompTIA Network+ (5) CompTIA Security+ (5) CompTIA Server+ (5) CRYSTAL REPORTS (no. of days) Crystal Reports 2013/2011/ Level 1 (2) Crystal Reports 2013/2011/ Level 2 (2) JAVA PROGRAMMING (no. of days) Introduction to Java 8 using Eclipse (5) Advanced Java 8 Using Eclipse (5) PHP PROGRAMMING (no. of days) PHP Programming NINTEX (no. of days) Nintex Forms for SharePoint (1) Nintex Workflow for SharePoint (1) Nintex Forms for SharePoint (1) JQUERY & ANGULAR (no. of days) Introduction to Angular 2 and 4 Programming (3) Advanced Angular 2 and 4 Programming (2) Mastering jquery (2) Introduction To Responsive Web Development With AngularJS And Bootstrap PYTHON Introduction To Python 3 (4) Advanced Python 3 (4) 10

11 COURSE DIRECTORY ORACLE New Horizons offers the full Oracle training suite, covering Applications, Database, Middleware, Industries, Programming and Cloud technologies. On-Premise and Cloud training options available. FEATURED COURSES (no. of days) Oracle Database 12c R2: Administration Workshop (5) TOD, LVC Exadata Database Machine 12c: Administration Workshop (5) TOD, LVC Oracle Database 12c: Introduction to SQL (3) LVC Oracle Database 11g: Administration Workshop II (3) LVC Oracle Database 12c: New Features for Administrators (5) TOD, LVC Oracle Database 11g: SQL Tuning Workshop (3) TOD, LVC Oracle Database 12c x: Program with PL/SQL Oracle Solaris 11: System Administration (5) TOD, LVC Oracle Database 11g: Performance Tuning (5) TOD, LVC Oracle Database 12c x: RAC Administration (4) TOD, LVC PRIMAVERA (no. of days) Project Planning & Control Using Oracle Primavera P6 (3) Oracle Database 12c x: Performance Management and Tuning (5) TOD, LVC Oracle WebLogic Server 12c: Administration I (5) TOD, LVC MySQL for Database Administrators Oracle Database 12c x: SQL Workshop I (3) LVC Oracle BI 11g R1: Create Analyses and Dashboards Oracle Database 12c x: Backup and Recovery Workshop Java SE 7 Fundamentals (5) TOD, LVC Java SE 7 Programming (5) TOD, LVC Java SE 8 Fundamentals (5) TOD, LVC Java SE 8 Programming (5) TOD, LVC Hot Visit nhaustralia.com.au/oracle for course dates, outlines & other details. 11

12 - Study now, pay later - Flexible study options - Gain a qualification and certification Q QUALIFICATIONS New Transform your career with a nationally recognised qualification, and gain globally recognised vendor certifications along the way. This unique combination sets our qualifications apart from others. Flexible study options Industry recognised Accredited Qualifications Class scheduling is flexible. Some classes are instructor led (in-class or online) whilst others are self-managed online study. As part of this qualification, you can gain a selection of Vendor Certifications which are requested by employers and recognised globally. These qualifications are developed against the Australian Qualifications Framework and selected diplomas are VET Student Loan eligible. Prou d members of 12

13 ACADEMIC & CAREER QUALIFICATIONS BSB DIPLOMA OF PROJECT MANAGEMENT [RTO / CRICOS CODE: 03641J] ICT DIPLOMA OF INFORMATION TECHNOLOGY SYSTEMS ADMINISTRATION [RTO 51771] ICT DIPLOMA OF INFORMATION TECHNOLOGY [RTO / CRICOS CODE: 03641J] ICT DIPLOMA OF DATABASE DESIGN & DEVELOPMENT [RTO / RTO 91656] ICT DIPLOMA OF WEBSITE DEVELOPMENT [RTO / RTO 91656] IT DIPLOMA OF DIGITAL MEDIA TECHNOLOGIES [RTO / RTO 91656] ICT DIPLOMA OF SOFTWARE DEVELOPMENT [RTO / RTO 91656] Incorporating Vendor certifications ADVANCED & GRADUATE DIPLOMA LEVEL ICT ADVANCED DIPLOMA OF INFORMATION TECHNOLOGY [RTO / CRICOS CODE: 03641J] ICT GRADUATE DIPLOMA OF TELECOMMUNICATIONS & STRATEGIC MANAGEMENT ICT GRADUATE CERTIFICATE OF INFORMATION TECHNOLOGY & STRATEGIC MANAGEMENT [RTO / CRICOS CODE: 03641J] [RTO / CRICOS CODE: 03641J] Study in Sydney, Melbourne, Brisbane or Perth nhaustralia.com.au/diplomas Nationally Recognised Training Visit nhaustralia.com.au/accredited for qualification details. 13

14 OFFICE APPLICATIONS As a Microsoft Gold Certified Partner, New Horizons has been delivering Microsoft Office training programs for over 35 years globally and 20 years in Australia. As a Microsoft awarded and accredited training provider, New Horizons has been recognised for the quality of our training programs to help thousands of business professionals improve their Microsoft Office skills. STRESS FREE TRAINING: Minimises the potential loss of workplace productivity by tailoring training programs to meet business outcomes. FLEXIBLE DELIVERY OPTIONS: Instructor-led classroom Instructor-led online Instructor-led seminar style Dedicated group training On-Demand learning PRE-COURSE ASSESSMENTS: Complimentary pre-course assessments to help you determine the appropriate level of training. 14

15 OFFICE 365 AND DYNAMICS 365 Transform how you do business Office 365 and Dynamics 365 are transforming the way business works. New Horizons Australia has been delivering Microsoft Office training since the beginning. Following on from the success of Dynamics CRM, New Horizons is now delivering Dynamics 365 training. Whether migrating to Office 365 and Dynamics 365 together or starting out with just one suite, we can support your team. OFFICE 365 TRAINING DYNAMICS 365 TRAINING Enabling & Managing Office 365 Office 365 for Business Professionals Applications Training: Outlook, Excel, Word, PowerPoint, Skype for Business, OneNote, Sharepoint, OneDrive, Project, and more. Introduction to Dynamics 365 Dynamics 365 for Customer Service Teams Dynamics 365 for Business Professionals Dynamics 365 Configuring and Customising Visit nhaustralia.com.au/dynamics365 for course details. 15

16 COURSE LIST AT A GLANCE Our Microsoft Office courses are designed to prepare candidates for Office 365. ACCESS 2016/2013/2010 Access - Level 1 Access - Level 2 POWERPOINT 2016/2013/2010 PowerPoint - Level 1 PowerPoint - Level 2 EXCEL 2016/2013/2010 Excel - Level 1 Excel - Level 2 Excel - Level 3 Excel - Level 4 Excel - Pivot Tables PowerPivot for End-Users VBA Excel SHAREPOINT 2016/2013/2010 SharePoint Designer - Level 1 SharePoint Designer - Level 2 SharePoint End-User Training: Members SharePoint End-User Training: Site Owner INFOPATH 2010 Creating InfoPath Forms VISIO 2016/2013/2010 Visio Professional - Level 1 Visio Professional - Level 2 OUTLOOK 2016/2013/2010 Outlook - Level 1 Outlook - Level 2 WORD 2016/2013/2010 Word - Level 1 Word - Level 2 Word - Level 3 ONENOTE 2016/2013/2010 Onenote Training PROJECT 2016/2013/2010 Project Training OFFICE TRANSITION Office Transition from 2003 Office Transition from 2007/2010 Office Transition from 2007/2010 SKYPE FOR BUSINESS Manage Skype for Business ONE DRIVE One Drive Training 16 Visit nhaustralia.com.au/office365 for course dates, outlines & other details.

17 GRAPHIC DESIGN Being successful in the design world means having a broad range of up-to-date skills that will help you produce top of the line collateral. New Horizons Graphic Design training covers all facets of design and provides you with the tools you need to create logos, web banners, websites, flash and animated graphics - whatever it is you need to produce. COURSE LIST AT A GLANCE ADOBE APPLICATIONS WEBSITE APPLICATIONS VERSIONS: CS6 & CC LEVELS: Beginner & Intermediate InDesign Photoshop Dreamweaver Acrobat LEVELS: Beginner & Intermediate HTML/CSS Illustrator Web Design with HTML5 and CSS3 Visit nhaustralia.com.au/gd for course dates, outlines & other details. 17

18 PERSONAL & PROFESSIONAL DEVELOPMENT In a modern era where technology is becoming more and more ubiquitous, there s an increasing need for business professionals to possess well-developed people skills. These skills can have a significant impact on an individual s and an organisation s long-term growth, profitability and sustainability. New Horizons offers clients an extensive range of Personal and Professional Development programs across a variety of topics to ensure you are able to provide your staff with the skills they require to achieve your organisation s goals. Whether you are looking to improve internal communication, enhance your management s ability to motivate and empower staff, or develop superior sales skills, New Horizons has a training program to suit your organisation s learning needs. Experience real growth with New Horizons' Professional Development training 18

19 COURSE LIST AT A GLANCE BUSINESS COMMUNICATION VERBAL SKILLS: Advanced Communication Skills The Effective Negotiator Essential Communication Skills Effective Influencing and Persuasion Skills Presentation Mastery Conflict Resolution: Getting Along in the Workplace Assertiveness At Work Effective Presentations Think On Your Feet WRITTEN SKILLS: Write It Right Reports and Proposals Writing Writing Technical Documentation MANAGEMENT AND LEADERSHIP CORE SKILLS: Conducting Meetings Managerial Leadership Team Leadership Conducting Effective Interviews Emotional Intelligence The New Manager ADVANCED SKILLS: Business Problem Solving Change Management Managing Performance Effective Coaching for Managers The Effective Manager HR for Non-HR Managers TECHNICAL SKILLS: Project Resources, Risk and Budget Management Financial Management for Business PERFORMANCE ENHANCEMENT Business Etiquette Creativity and Innovation Effective Time Management Priority & Productivity Mgt. Using Outlook Stress Management Essential Skills for EAs and PAs How To Handle Difficult People CUSTOMER SERVICE Call Centre Management Excellence in Service Essentials Excellence in Service Advanced Fundamentals of Customer Service Professional Telephone Skills SALES Professional Selling By Phone Sales Fundamentals LEARNING AND DEVELOPMENT Train The Trainer Visit nhaustralia.com.au/pd for course dates, outlines & other details. 19

20 PROCESS MANAGEMENT Today s managers and employees must be organised and coordinated to be productive and competitive. New Horizons offers industry leading certification programs such as ITIL IT Service Management, MSP Programme Management and PRINCE2 Project Management. Balanced with our technical and professional development training, managers and employees have the right skills, processes and technology training to successfully complete complex business projects. Visit nhaustralia.com.au/pm for course dates, outlines & other details. 20

21 COURSE LIST AT A GLANCE PROJECT MANAGEMENT TOOLS Master the industry leading project management tools such as Oracle Primavera and Microsoft Project with New Horizons. Microsoft Project (2016/2013/2010) Project Planning & Control Using Oracle Primavera P6 PROJECT MANAGEMENT ESSENTIALS Get the essential skills to start planning, coordinating, budgeting, and evaluating small to large-scale projects effectively. Fast Start in Business Analysis Project Management Fundamentals Managing Projects using Agile Methods Project Resources, Risk and Budget Management PROGRAMME MANAGEMENT MSP (Managing Successful Programmes) is an industry benchmark methodology for effective programme management. MSP Foundation MSP Practitioner PROJECT MANAGEMENT PRINCE2 (Projects in Controlled Environments) is a set of best practices that enables effective project management. PRINCE2 Foundation PRINCE2 Practitioner PRINCE2 Agile Practitioner IT SERVICE MANAGEMENT ITIL (The Information Technology Infrastructure Library ) is the most widely used methodology for IT service management. ITIL Foundation ITIL Practitioner ITIL Intermediate level ITIL Service Capability (4 courses) ITIL Service Lifecycle (5 courses) CYBER RESILIENCE RESILIA, developed by AXELOS, is a framework of best practice aimed to build cyber resilience skills across organisations. RESILIA Foundation RESILIA Practitioner PRINCE2, ITIL MSP and RESILIA TM are all registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 21

22 Create your own personalised training plan at nhaustralia.com.au MAXIMISE YOUR TRAINING BUDGET VOUCHERSPLUS+ VOUCHERSPLUS+ is a flexible credit-based training program in which you can set aside your training budget, lock in pre-agreed training rates and draw down on as and when needed. Use VOUCHERSPLUS+ on any of our training programs and save up to 20% off your training budget. See for details SATVS Software Assurance Training Vouchers help boost productivity by providing technical classroom training for IT professionals and developers, and opportunities to enhance end-user readiness, all designed to ensure effective and efficient deployment, management, support and adoption of new Microsoft software without impacting your training budget. See for details Software Assurance Training Vouchers 22

23 MEET OUR TRAINERS ALICE ANTONSEN AURET SWANEPOEL BEN KIRK ITVINDER MANKOO KASIE MOWCZAN SANTANU ROY CYRUS MOHSENI FEE HOSKING GORDON COWSER KATE DAVIS MAGDA TODOR MIN HUSSEIN NEWTON GODOY STAN THOMAS STEVE WIGGINS TRISH DOBE 23

24 Achi eve more... SYDNEY Level 6, 31 Market Street Sydney NSW 2000 MELBOURNE Level 2, 31 Queen Street Melbourne VIC 3000 BRISBANE Level 1, 344 Queen Street Brisbane QLD 4000 PERTH Level 12, 251 Adelaide Terrace Perth WA 6000 New Horizons Learning Centres (Australia) nhaustralia.com.au