Customer s journey into the private cloud with Cisco Enterprise Cloud Suite
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- Suzanna Evans
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2 Customer s journey into the private cloud with Cisco Enterprise Cloud Suite Peter Charpentier, Senior Solution Architect, Cisco AS
3 Cisco Spark How Questions? Use Cisco Spark to communicate with the speaker after the session 1. Find this session in the Cisco Live Mobile App 2. Click Join the Discussion 3. Install Spark or go directly to the space 4. Enter messages/questions in the space cs.co/ciscolivebot# 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
4 Agenda Introduction and the journey starts What are the challenges and pitfalls? Technical vs Organizational Success The Solution and the approach Experiences and Factory approach Conclusion and Summary
5 Introduction, Challenges, and Pitfalls
6 The journey begins Technical Solution People and Process Production Ready Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 6
7 The journey begins Technical Solution People and Process Production Ready Not 100% clear Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 7
8 The journey begins IaaS PaaS SaaS Technical Solution People and Process Production Ready Not 100% clear Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 8
9 The journey begins Technical IaaS PaaS SaaS Technical Solution People and Process Production Ready Not 100% clear Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 9
10 The journey begins Security Technical IaaS PaaS SaaS Technical Solution People and Process Production Ready Not 100% clear Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 10
11 The journey begins Security Technical IaaS PaaS SaaS Technical Solution People and Process Production Ready Not 100% clear Requirements Ideas Legacy Processes 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 11
12 The journey begins Security Technical IaaS PaaS SaaS Technical Solution People and Process Production Ready Not 100% clear Ideas Requirements Legacy Processes Services to Offer 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 12
13 The journey begins Security Technical IaaS PaaS SaaS People and Process Production Ready Not 100% clear Requirements Technical Solution Services to Offer Organization Ideas Legacy Processes 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 13
14 The journey begins Security Technical IaaS PaaS SaaS People and Process Production Ready Not 100% clear Requirements Technical Solution Services to Offer Organization Ideas Legacy Processes 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 14
15 Private, Public, or no Cloud Drivers Security Agility Business Requirements Cost Assessments / Services Requirements Workshops Cisco DomainTen SM Cisco Cloud Assessments Outputs Public Cloud Private Cloud Legacy Infra 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 15
16 Typical Assessment Findings Technology A lot of Management Tools A lot of Complex and Custom Deployments Lack of clear Inventory of IT Landscape / Business Applications People Working in Technology Silos Leap of faith and trust Automation No common/shared Goal Organization Complex Organization with at times conflicting goals Top-Down vs Bottom-Up Lots of managers Processes Complex and Lengthy Deployment & Approval Processes Waterfall vs Agile 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 16
17 Automation Guidelines and Drivers Frequency of Deployment How to decide what can be automated, and if it should? Security Framework, i.e. what is allowed? Private Cloud Complexity of Deployment Consistency Development Challenges 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 17
18 Technical vs Organizational Success
19 Technology Focus IaaS, Infrastructure as a Service VM Provisioning Bare metal Provisioning Storage Provisioning 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 19
20 Application and Business PaaS, Platform as a Service Middleware Deployment Database Deployments SaaS, Software as a Service Office 365 SalesForce 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 20
21 Automation and Orchestration 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 21
22 Organization and Security 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 22
23 Combining the aspects to create a successful Cloud Project Drivers People Business Process Solution Combine with a common Goal Results Successful Private Cloud Security 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 23
24 The Solution approach
25 Service Assurance & Monitoring Solution Overview Catalog and Services Prime Service Catalog Automation & Orchestration Engines UCS Director Cisco Cloud Center Virtualization Infrastructure vsphere Hyper-V Kubernetes Compute & Storage Network & Security UCS MDS ACI Storage FW LB 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 25
26 Experiences and Factory approach
27 Customer 1
28 Customer 1 Project Experiences & Drivers IT Service Provider and Outsourcer for Government Organizations, Private Citizens, and other Enterprise based customers Business Drivers Technical Drivers 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 28
29 Customer 1 Project Experiences & Challenges IT Service Provider and Outsourcer for Government Organizations, Private Citizens, and other Enterprise based customers Technical Challenges Non Technical Challenges 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 29
30 Technical Requirements Multi Tenant Portal End Users Operators, Outsourcer Admins, Cloud Admins / Operators Customer Onboarding to enable services Create Networks, BD, VLANs, ESX Clusters, etc Provision a VM in 15 minutes (Hyper-V and ESX) Join Domain, Deploy Agents, Enable Backup to CommVault Greenfield DC Migrate Services from Existing to New Infrastructure 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 30
31 Contract Signed 3 rd parties Engagement Timeline and Approach all equipment delivered Acceptance Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Rack Stack Cabling Storage Build Customer Operations Cisco Services Deliverables Site Requirements Specification (SRS) DC Infra Low Level Design / Test Plan ACI / UCS /SAN M1 Solution Design / Use Cases Cloud Mgmt Platform / Monitoring & Integrations DC Infra Implementation & Testing ACI / UCS /SAN M3 Solution Build Cloud Mgmt Platform in Development environment Build UCS Performance Mgr + Integrations Cisco Project Management Knowledge Transfer DC Infra Acceptance M2 CMP/ Acceptance Testing in Testing environment Knowledge Transfer CMP / UCS Perf. Mgr. Ready for Acceptance Acceptance Handover Migrate Workflows to Prod. Env. As-Built documentation (DC Infra and CMP) Day2 Services M4 M Cisco and/or its affiliates. All rights reserved. Cisco Public 31
32 Technical Overview Customer 1 LDAP/AD Integration w. ServiceNow (ITSM) Cisco Prime Service Catalog Prime Service Catalog Monitoring UCS Performance Manager Admin Portal-User Admin Portal-Admin Tenant Portal Integration w HP ucmdb via web services Cisco UCS Director Private Cloud Integration w HP Opsbridge (Event Management) Cisco UCS Cisco MDS ACI vsphere Hyper-V Hitachi Storage CommVault 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 32
33 Network Topology CMP 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 33
34 Cloud Management POD (CMP) 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 34
35 Services Required and Delivered Customer Onboarding Prepare Networks, Connections, Clusters for Virtualizations, Resource Pools IaaS (Virtual) Provision VM, De-Provision VM (Hyper-V/vSphere) Modify VM (CPU, RAM, Disk) IaaS (Bare metal Windows/Linux) Provision Stand Alone Server with Agents Provision Stand Alone Server without Agents De-Provision Stand Alone Server 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 35
36 Services Required and Delivered ACI Use-Cases Create/Remove ACI Network Attach End Points to Network Create/Remove Bridge Domain Storage Use Cases Provision / De-provision Data LUN Select Storage Ports CommVault Backup Integration (Register/Enable/Disable) ServiceNow Integrations 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 36
37 Customer On-Boarding 8 Prime Service Catalog 1 Cisco UCSD UCS ACI Get UCS POD Create BD UCS Create EPG 7 Add VDC 6 SCVMM 5 vcenter EPG Binding Populate Resources Configure Logical Switch Configure dvs Add VLAN 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 37
38 Output from UCS Director 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 38
39 Customer 2
40 Customer 2 Project Experiences & Challenges IT Solution Provider for various financial institutions Slow to deploy new services Approval Process takes a long time Too many custom solutions Diverse clients and requirements Multi Tenant Approach Audit Trail and Logging as a very high requirement 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 40
41 Customer Requirements given to Cisco/IBM: Multi Tenant Portal End Users Operators, Cloud Admins / Operators Customer Onboarding to enable services Create Networks, L3Out, BD, VLANs, ESX Clusters, Firewall setup, etc Provision a VM in 20 minutes (Hyper-V) Join Domain, Deploy Agents Greenfield DC Migrate Services from Existing to New Infrastructure 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 41
42 Technical Overview Customer 2 Service request interfaces CMDB Developer interfaces IPCenter Public Cloud Service Catalog Management platform IBM Cloud Orchestrator Private Cloud Cisco UCS Director Cisco UCS Cisco MDS ACI FW Hyper-V Hitachi Storage 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 42
43 Network Topology CMP 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 43
44 Customer 2 - Services Offered and Delivered Customer Onboarding Prepare Networks, Connections, Clusters for Virtualizations, Resource Pools IaaS (Virtual) Provision VM, De-Provision VM (Hyper-V) Modify VM (CPU, RAM, Disk) IaaS (Bare metal) Provision Stand Alone Server (Windows/Linux) De-Provision Stand Alone Server 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 44
45 Customer 2 - Services Offered and Delivered ACI Use-Cases Create/Remove ACI Tenant Create/Remove Network (VRF, Bridge-Domain, L3Out) Create/Remove Application Profile and EPG Attach Endpoints to EPG (EPG binding) Create/Remove Contracts Firewall Use Cases Provision Firewalls Contexts Provision Filters 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 45
46 Lessons Learned
47 Common Lessons Learned Requirements keep changing along the project Lots of moving targets to stabilize Cisco and the customer mature during the project Technology Silos, Stand-Alone vs Cloud Security Requirements Perception of the end-result and success Agile Delivery vs Waterfall, or a combo? Factory and Code Reuse 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 47
48 Conclusion & Summary
49 The Journey Technical Solution People and Process Production Ready Requirements Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 49
50 The Journey Clearer Goals Requirements Technical Solution People and Process Production Ready Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 50
51 The Journey Clearer Goals Start Simple with IaaS Requirements Technical Solution People and Process Production Ready Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 51
52 The Journey Clearer Goals Start Simple with IaaS Requirements Technical Technical Solution People and Process Production Ready Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 52
53 The Journey Security from Day-1 Clearer Goals Start Simple with IaaS Requirements Technical Technical Solution People and Process Production Ready Ideas 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 53
54 The Journey Security from Day-1 Clearer Goals Start Simple with IaaS Requirements Technical Technical Solution People and Process Production Ready Ideas Define Success 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 54
55 The Journey Security from Day-1 Technical Start Simple with IaaS People and Process Production Ready Clearer Goals Ideas Requirements Define Success Technical Solution Get Process people engaged 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 55
56 The Journey Security from Day-1 Technical Start Simple with IaaS People and Process Production Ready Clearer Goals Ideas Requirements Define Success Technical Solution Get Process people engaged Common Goals 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 56
57 The Journey Security from Day-1 Start Simple with IaaS Technical People and Process Production Ready Ongoing Enhancement Clearer Goals Ideas Requirements Define Success Technical Solution Get Process people engaged Common Goals 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 57
58 Cisco Spark How Questions? Use Cisco Spark to communicate with the speaker after the session 1. Find this session in the Cisco Live Mobile App 2. Click Join the Discussion 3. Install Spark or go directly to the space 4. Enter messages/questions in the space cs.co/ciscolivebot# 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public
59 Please complete your Online Session Evaluations after each session Complete 4 Session Evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt All surveys can be completed via the Cisco Live Mobile App or the Communication Stations Complete Your Online Session Evaluation Don t forget: Cisco Live sessions will be available for viewing on-demand after the event at Cisco and/or its affiliates. All rights reserved. Cisco Public
60 Continue Your Education Demos in the Cisco campus Walk-in Self-Paced Labs Tech Circle Meet the Engineer 1:1 meetings Related sessions 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 60
61 Thank you
62
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