Certified Trainer Program Guide

Transcription

1 Certified Trainer Program Guide You can maximize your training opportunities by becoming a Sage certified trainer (CT). This unique program is designed for employees of Sage Software business partners and Sage software consultants who plan to market their training and product skills by conducting Sage Software certified training classes. The Sage Certified Trainer Program is available for the following Sage Software products: Sage Abra HRMS Sage MIP Fund Accounting Sage BusinessWorks Accounting Sage PFW Sage MAS 90, 200, and 500 Sage SalesLogix CRM This document is not applicable to any other Sage Software product not listed above. Benefits As a certified trainer, you can promote your services to provide classroom or onsite training to customers and other business partners. In addition, you will receive the following benefits: The ability to purchase Sage Software certified student course curriculum for the course titles for which you are a certified trainer. Automatic updates to certified trainer course curriculum for the duration of your agreement. Certified trainer curriculum includes a complete set of student course curriculum, trainer notes and access to presentation slides and sample data where applicable. A certified trainer logo for use in marketing your training services to existing and potential customers. A personalized certified trainer certificate. Access to our certified trainer Web site, which includes the necessary tools to assist you in providing quality training. Who Can Apply A full-time employee of a business partner or software consultant can apply to become a certified trainer provided the following criteria has been met: Their company has been authorized by Sage Software for at least six months. Their company has completed the standard partner certification requirements for the product you are requesting certification.

2 Steps to Become a Sage Software Certified Trainer Initially, all certified trainers are required to complete the trainer certification requirements for a particular product s core or base applications. You may obtain additional trainer certification for additional classes within that product line or other Sage Software products by completing the steps outlined in this document. The following steps are applicable to all new certified trainer applicants: Step 1 Submit a completed New Certified Trainer Application to Sage Software Step 4 Step 5 Or, Attend the Core Applications (or Base Applications)* Customer Training Class or the product on which you plan to become certified and submit class certificate of completion to Sage Software Pass the Core Applications or Base Applications assessment (80% or higher) Attend Sage Software s Presentation Skills Training Class Attend the product-line-specific Trainer Certification Class at Sage Software. Class fee includes trainer curriculum and assessment Alternate On-Site Track To certify multiple individuals within your company, a qualified Sage Software employee will come to your training site. The partner may include as many staff as practical for certification. Note: must be completed on the most current version of the software or within the last twelve months. Additional Trainer Certification Existing Certified Trainers Same Product To obtain certified trainer status on additional classes on the product on which you are an existing certified trainer, complete the following steps: Step 1 Submit an Additional Trainer Certification Application Purchase trainer curriculum and pass (80% or higher) the current version product assessment Note: Trainer curriculum fee includes assessment Attend the product training class on which you plan to become certified and submit class certificate of completion to Sage Software Note: must be completed on the most current version of the software or within the last 12 months. Additional Trainer Certification Existing Certified Trainers New Product To obtain Certified Trainer Status on additional Sage Software Products, complete the following steps: Step 1 Submit a request for Additional Trainer Certification Application Step 4 Attend the Core Applications (or Base Applications)*Customer Training Class for the product on which you plan to become certified and submit class certificate of completion to Sage Software Pass the Core Applications or Base Applications assessment (80% or higher) Attend product line specific trainer certification class at Sage Software. Note: Class fee include trainer curriculum and assessment Note: must be completed on the most current version of the software or within the last 12 months. *For a list of each product s core or base requirements, refer to the New Certified Trainer Application.

3 Where Product Training Class is noted, applicants may complete this step at Sage Software, an authorized training center (ATC), or by an employee of your company who has been a certified trainer for that class for at least six months and has submitted student evaluations that reflect an above average score of 4.0 or higher to Sage Software. Trainer eligibility must be confirmed by Sage Software in advance of taking the course. Additional course prerequisites may apply. Certified trainer applications and associated forms can be found on the Sage Software Web site at: HTUhttp://sagesoftware.com/education/certified_trainer.htmUTH Pricing The Trainer Certification Class fee includes the core or base application trainer curriculum and assessment for that product. The trainer curriculum will be distributed in the class. For pricing on the Trainer Certification Class or the product specific training classes, please visit the Sage Software Education Web site at: HTUhttp:// Trainer Curriculum Fees and Certification Renewal Requirements With the exception of the core or base trainer curriculum (which is included in the New Trainer Certification Class fee), your trainer curriculum fee for additional classes is based upon a rate of $100 per day of training. Note: For all trainer curricula purchased after October 1, your price will be the initial trainer curriculum fee, plus the remaining months through March 31. The Certified Trainer Program is an annual program that expires on March 31 each year. Certified trainers must renew their certification on an annual basis (April 1 - March 31). Renewal notices will be sent 60 days in advance of the expiration. Trainer curriculum prices and annual renewal rates are based upon the number of teaching days and the purchase date: # of Teaching Days Initial Trainer Fee for Additional classes 1 $100 $80 2 $ $ $ $ Annual Renewal Fee (April 1 March 31) Business partners with more than two certified trainers for the same class may limit their purchase to two trainer kits. At time of renewal, Sage Software reserves the right to request that all certified trainers complete and pass the product assessment on which you are certified to teach and/or attend a live e-learning Web class.

4 To Get Started To apply to become a certified trainer, please complete the Sage Software New Certified Trainer Application located on our Sage Software Web page at HTU UTH. If you are an existing certified trainer and would like to obtain certified trainer status on additional Sage Software products or additional classes, complete the Additional Trainer Certification Application located on our Sage Software Web page at HTUhttp://sagesoftware.com/education/certified_trainer.htmUTH. Within ten business days, you will receive confirmation that your application has been accepted and a list of components required to complete your certified trainer application. For any questions regarding the certified trainer program, please us at: HTUctprogram.na@sage.comUTH Certified Trainer Guidelines All certified trainer forms referenced below have instructions on how and where to submit the forms, current program guidelines and certified trainer applications are located on a secured Sage Software Certified Trainer Web site. Upon approval by Sage Software, the certified trainer will be given detailed instructions on how to access this site. As a certified trainer, you must adhere to the following program guidelines outlined in this document including: Applicants are not considered certified trainers until they receive in writing a signed certified trainer certificate and letter of approval. Applicants certified on any given month, will be mailed a certificate and letter of approval by Sage Software the following month. Only certified trainers approved to teach on a particular course title or group of product applications may use Sage Software certified course curriculum. Certified trainers are required to maintain and teach from a current copy of the certified trainer course curriculum. Certified trainers are required to renew their certified trainer status on April 1 of each year for the classes on which they wish to remain certified. Certified trainer s status is only valid under the company the trainer was employed by at the time of approval. Certified trainers agree to distribute the Sage Software Class Evaluation Form to class participants and return copies of all evaluation forms to Sage Software within ten days of the completion of the training. Certified trainers agree to distribute a Sage Software Sign-in Sheet to class participants and return completed copies to Sage Software within ten days of the completion of the training. Certified trainers are responsible for all administrative arrangements of the class or on-site training, including, but not limited to, site selection, contracting for space and machines, communications with customers who want more information about the class or want to

5 make reservations, and collection of training fees. The Sage Software certified trainer is responsible for all costs associated with administering each class. Certified trainers acknowledge that renewal of this agreement at the end of agreement period specified within this document is subject to the then-current requirements as defined by Sage Software and will be at Sage Software s discretion. Sage Software reserves the right to remove an individual from the program should they fail to comply with the guidelines outlined in this document. Should a certified trainer terminate employment at the company they are currently employed as a certified trainer, the business partner should contact us immediately. In addition, the certified trainer s status is no longer valid. For information on how to transfer trainer certifications, please contact Sage Software at: HTUctprogram.na@sage.comUTH Note: MIP Certified Trainer Program only Certified trainers agree to forward a copy of class registrations five days prior to the class and agree to forward the class attendance log within five days of the completion of the training.