Personnel Certification

Transcription

1 Personnel Certification Facilitating the Growth of a Global Economy Roy A. Swift, Ph.D. Senior Director, Personnel Credentialing Accreditation Programs American National Standards Institute

2 Building a Quality Society means creating a Quality Workforce

3 Personnel Certification is an Important Factor toward Building a Quality Workforce

4 Building Personnel Certifications to Fit within a National Credentialing System

5 Credentialing System for Professions

6 Credentials in the United States Over 3,000 certifications and growing g in the United States Covers all Career fields in the United States Professional Technical ANSI Accredited and Applicants reflective of the USA economy ANSI Accreditation Program Seven years old Interacting with over 61+ certification bodies

7 Personnel Certification Bodies to Date Involvement of 61 CBs in 7 Years Accredited Certification Bodies 28 CBs under ANSI/ISO/IEC under Conference for Food Protection Current Applicants 10 Currently in some phase of the accreditation process Preliminary Applicants 11 Eligibility Approved, Application fee Paid Verbal Commitments 9 certification bodies

8 Era of Increased Accountability Employers want accountability Decrease training costs ready to go day one Assured Continual updating by personnel Governments National Security Health of Individuals Safety operating of equipment Finance protection of the public

9 Action Taken by One of the USA Federal Agencies Department of Defense DOD Directive Requires all certification bodies issuing certification to individuals in Information Security must be accredited under ISO/IEC DOD Employees Contractors Local Nationals (individuals in other countries working for the US DOD) Informational Technology Certification Bodies (ISC)²-Accredited ISACA Accredited GIAC - Accredited Cisco Applicant Microsoft Accredited d CompTIA Accredited

10 US Federal Agencies Taking Action Department of Energy Expert Energy Practitioners to assist industry to reduce energy costs Validation Specialist to audit energy reduction Occupational Health and Safety Administration Crane Operators Environmental Protection Agency HVAC Technicians Department of Homeland Security First Responders Verification of credentials Cyber-security

11 A National Event Insurance and Security Fraud to Seniors State of Massachusetts passed a Regulation 950 Code Section (2)(i) and Section (9)(c)(15) Individuals who hold a certification indicating special knowledge to assist Seniors must have the certification from a certification body accredited by ANSI under ISO/IEC North American Securities i Administrations i i Association i Created Model Rule for all States in the USA

12 International Activities Impacting Personnel Certification

13 Factors Contributed t to a Global l Economy Services outpacing products in the global economy Education Cyber-security Health Care Finance Construction Tourism Security of Buildings Above Industry Sectors often require individuals to have credentials

14 Selling of Safe Toys China Incident Need for Certified Personnel Environment Greenhouse Gases International Factors Need for credentialing personnel Green Building Green Building Council Institute in USA delivering examination in India Food Inspection of Food for Export Global Food Chain

15 Approved International Standard and Proposed International ti Standards d New ISO/IEC A code of practice for the use of information technology (IT) in the delivery of assessments Instant automated scoring, result determination and feedback Preparation and transmission of assessment content and correct responses Provision of information and practice material for candidates Equipment and facilities at assessment centre, including storage of responses Staffing of assessment centre Preparation for the assessment session Revision of ISO/IEC DFIS to be out late this year

16 International Accreditation Forum Passed a resolution to begin the process to develop a Multi-Lateral Arrangement (MLA) Three Tiered Approached ISO/IEC Accreditation Process ISO/IEC Requirements for Personnel Certification Endorsed Scheme Scheme(s) that demonstrates international acceptance or potential ilfor acceptance Leads to an international accepted credential by foreign governments/industries Next IAF meetings Rio de Janeiro on March 13 or in Shanghai, China in October

17 India Fertile Ground for Increasing Personnel Credentialing

18 Benefit to Economies Creates a working force to allow business/industries within the country to bring new business into the country Improves the quality of the workforce for industries within the country Allows employers to know what they are buying Allows for mobility of workers within the country Allows workers to work outside the country Concrete pathway for workers to move higher in the job market within the country

19 Educational System in India Creating a Quality Workforce 19 Million enter High Schools 10 Million join Pre-degree under graduate courses 2.1 Million College Graduates Large Gap between Formal Education & Industry requirement for employability Need to move to Skill Standards in technical institutes Government of India targeting to create 70 million jobs in the 11 th five year plan (07-12) Creation of Credentials Certificates Certifications Registrations Licenses

20 Creating a Skill Standards System Accreditation National Skill Standards Technical Institutes Certification Corporation Competency Based Education

21 Potential Markets Food Industry Food Protection Managers National Register for Food Protection Managers National Restaurant Association Educational Foundation Prometric Retail Industry Customer Service National Retail Association Engineering Industry National Institute for Certification in Engineering Technologies Information Technology Information Security Health Care American Registry of Diagnostic Medical Sonographers (ARDMS) American Society for Clinical Pathology (ASCP) National Board for Certification in Dental Laboratory Technology (NADL) Fire Protection National Fire Protection Association (NFPA)

22 Why? ISO/IEC Conformity Assessment General Requirements for Bodies Operating Certification of Persons

23 ISO/IEC Standard Why was it Created? Services - a major contributor to the world economy Who is qualified to deliver the service? Where did the individual obtain their credentials? Is the certification body credible that awarded the credential? Lack of standardization as what is means to be a certified person No standards existed for personnel certification bodies To create a National and International System for recognition of credentials to deliver services To facilitate the mobility of people from one jurisdiction to another

24 ISO/IEC Sets the Bar for Quality ANSI/ISO/IEC sets the bar for quality in Personnel Certification Programs by Ensuring the validity, reliability and quality of a certification program Ensuring individuals pass who SHOULD pass and failing individuals who SHOULD fail Ensuring a process that facilitates continued competence Ensuring that due process procedures are in place to take away the certification for unethical or incompetent behavior Ensuring a continuous quality improvement approach

25 The Strength of a Nation is in its Workforce The Return on this Investment is Great!

26 For more information: Roy A. Swift, Ph.D American National Standards Institute Headquarters Operations 1819 L Street, NW 25 West 43rd Street Sixth Floor Fourth Floor Washington, DC New York, NY Tel: Tel: Fax: Fax: rswift@ansi.org