Assignment Format Download from LMS 30 mins VIDEO Video: Self-paced, available anytime PDF quick reference. Later a recording will be on the LMS.

Transcription

1 Curse Syllabus Audience The curse is apprpriate fr all levels, teaching skills that benefit new and experienced emplyees, especially as regulatr and market expectatins increase. This curse assumes the emplyer has already intrduced that rganizatin s unique rles, prcesses, systems, and cmmn cases, and this curse will nt cnflict with thse. T bring all learners t a shared baseline f terminlgy, cncepts, and prcesses, the curse starts with the Essentials vide and then builds frm there. The curse is written and presented by subject matter experts wrking arund the wrld. It pulls examples frm many cuntries, and is glbally apprpriate. The lessns and examples are relevant t any industry. A primary fcus is financial institutins, including banks, credit unins, asset managers, insurance, MSB, securities brker-dealers, credit card issuers, alternate payment systems, etc. Curse structure ACAMS allws yu 4 calendar weeks t cmplete 4 hurs f cursewrk, including a final assessment. Yu will be guided using a learning path n ACAMS learning management system (LMS). Fllw carefully all instructins. Live virtual classrm events are pre-scheduled befre yu purchase the curse. 4 weeks frm the curse start date yur access expires. One Tw Assignment Frmat Dwnlad frm LMS 30 mins VIDEO Vide: Self-paced, available anytime PDF quick reference Essentials 90 mins VIRTUAL Live event: See LMS fr date/time. PDF slides CLASSROOM Later a recrding will be n the LMS. Three 90 mins VIRTUAL CLASSROOM Live event: See LMS fr date/time. Later a recrding will be n the LMS. PDF slides Fur 1 mins HOMEWORK 1 mins ONLINE ASSESSMENT Self-paced, available anytime Self-paced, available anytime PDF assignment PDF ACAMS certificate T earn the certificate yu must pass the assessment within the 4 weeks. The assessment has 20 questins. The minimum passing scre is 80%. Multiple attempts are allwed. When yu pass, yur ACAMS Certificate will be available in the learning path itself. Click t dwnlad a PDF. ACAMS will autmatically add 4 CAMS Credits t yur prfile. Technical requirements The curse is cmpatible with mst perating systems and brwsers t make it easy t participate. The vide, hmewrk, and final assessment are mbile-friendly. The virtual classrm uses Webex Event Center which currently des nt supprt mbile devices. The ACAMS Learning Management System (LMS) is Cntact yur rganizatin s IT department fr assistance. v1.0 updated 1NOV2017 page 1

2 D well because yu d gd. Behaviral utcmes f this curse: 1. Define ethical behavir and its imprtance fr business success 2. Create a crprate culture that values and supprts ethical behavir 3. Ensure that cmpliance prcesses align with cmpany values 4. Determine if business decisins are ethical Curse cntent 1 self-paced vide Essentials Cntent Intrductin 1. Define ethical behavir and its imprtance fr business success Develpment Mdel Advantages f ethical behavir Disadvantages, r challenges f ethical behavir Lessns learned frm recent cases 1 2. Create a crprate culture that values and supprts ethical behavir The tne at the tp Bard C-Suite Internal cntrls and mnitring practices Plicies Prcedures Training Cmmunicatin Business practices Regulatry requirements Perfrmance management Incentive cmpensatin Sales practices Vendr management 1 3. Ensure that cmpliance prcesses align with cmpany values Fllwing the law Meeting requirements BSA USA PATRIOT Act OFAC Custmers Onbarding v1.0 updated 1NOV2017 page 2

3 KYC CDD Onging mnitring De-risking Custmer Exit 4. Determine if business decisins are ethical A ptential custmer, with a high net-wrth, but negative news What wuld yu d? When a lng-term, valued member f the sales team is caught cheating What shuld the manager d? 2 live event Creating a culture f ethics 1 Cntent Welcme and intrductins Review f Essentials vide and curse verview 1. Define ethical behavir and its imprtance fr business success a. Definitin i. Hw we treat thers ii. Hw we cnduct transactins iii. Hw we earn mney iv. Hw we transfer ur beliefs int n-the-jb behavir b. Mdel: Develpment Mdel (BYU Wheatley Institutin) i. Ethical Leadership ii. Ethical Curage iii. Applicatin f ethics t business situatins iv. Persnal ethical understanding c. Advantages and disadvantage, r challenges f ethical behavir d. Lessns learned frm recent cases 1 Case example: Wells Farg 2. Create a crprate culture that values and supprts ethical behavir a. The Tne at the Tp: The Bard and C-Suite must make ethics a pririty i. Ethical practices ii. Define acceptable and unacceptable behavir iii. Respect custmers iv. Prfitability v. Mdel apprpriate behavir vi. Attend training and publicize their cmmitment vii. Cmmunicate effectively n a regular basis v1.0 updated 1NOV2017 page 3

4 b. Internal cntrls and mnitring practices i. Best practices fr gvernance and versight ii. Plicies iii. Prcedures iv. Training v. Onging cmmunicatin c. Knw yur emplyee i. Selectin, nbarding ii. Mnitr whether they are behaving ethically iii. Red flags behavir that is ut f the nrm d. Cntrls fr detectin i. What t escalate? ii. When and hw t escalate? iii. Whistle blwers i. Cmplaint management Case example: Deutsche bank 1 e. Business practices i. Regulatry requirements ii. Perfrmance management a. Define expectatins b. Measure key perfrmance indicatrs c. Align with cmpensatin and rewards system iii. Sales practices iv. Vendrs and third party relatinships a. Selectin b. Onbarding ii. Onging management Q&A Highlights Clse and Hmewrk 3 live event Supprting a culture f ethics 1 Cntent Welcme and Intrductins Curse Review and Pll Questin 3. Ensure that cmpliance prcesses align with cmpany values a. Fllwing the law b. Assuring that all requirements are met i. BSA ii. USA PATRIOT Act v1.0 updated 1NOV2017 page 4

5 iii. OFAC iv. Aligned with Cre values c. Custmers i. Custmer nbarding and due diligence ii. Onging mnitring fr suspicius behavir iii. De-risking d. Custmer exit 10 Case Study: A valued custmer has received their secnd SAR filing. 1 Q&A Highlights 4. Determine if business decisins are ethical a. Fr each situatin, determine: i. Is it ethical? ii. Is it in ethical? iii. Undecided? b. Encuraging a custmer t pen a credit card i. High interest rate, pr credit histry ii. Salespersn has an incentive c. Sales manager determines that a sales rep has submitted a false expense reprt i. Sales rep is cnsistently ranked in the tp 10% ii. It wuld be cstly t replace her iii. Manager has nt seen any previusly questinable reprts d. Persnal banker steals a lead frm a peer e. Other hypthetical scenaris Case study Q&A highlights s Clse and Prepare fr Assessment v1.0 updated 1NOV2017 page