BUSINESS DEPARTMENT Financial Services Technology and Information Services Branch

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1 BUSINESS DEPARTMENT Financial Services Technology and Information Services Branch October 30, 2009 Long Beach Unified School District Billed Entity Erate Funding Year 2010 Year 13 ( Requests For Proposals LBUSD RFP #0910/05 Proposals are part of the district s Education Rate (Erate) application for federal discounts administered by the Schools and Libraries Division of the FCC. Parts of these proposals that are deemed ineligible for Erate discounts or are denied for other reasons may not be awarded, at the sole discretion of the district. The following is a list of services the district plans to apply for in Funding Year Price is always the primary consideration. The district reserves the right to determine acceptability of equipment or maintenance agreements that are submitted as "Equal or better" than the examples provided in the RFP. The district will administer a written and practical exam to vendors applying for Professional Services applications. Only vendors providing resources who can exhibit proficiency (90%) on the district specific applications will be considered. Each vendor must complete the "Year 2010 Vendor Questionnaire Form" and attach it to your proposals. Proposals are due by 11:00 am on Thursday, December 3, 2009 at the LBUSD Purchasing Branch. Late or incomplete bids may not be accepted. responses are not acceptable. Submit Proposals to: LBUSD Purchasing Branch 2201 East Market Street Long Beach, CA Note: Do not send bid responses to the Information Services Branch. A copy of the RFP and specific information about the district is available on the district s Erate website located at: All RFP related materials will be posted on the district s Erate website. This will include any questions, clarifications, corrections, or additional information that may be requested. We will try to the specific respondent and then post the questions/answers on the Erate page for all to see. Be sure to include in your proposals: Reference LBUSD RFP #0910/05 on all responses Your company s Erate SPIN# Erate FY2010 Form

2 The existence of any CMAS contracts or existing (piggy-backable) bids that you will be using in your response(s). The Request For Proposals, and all supporting material may be accessed via Internet at: District Technology Plan is available online at: District Contact Person: Matt Woods or Jim Avila voice fax is the preferred method of communication. Please direct correspondence to address. Vendors with successful proposals must agree to create all the appropriate documentation and cut sheets as required for Item 21 Attachments to the Erate Form 471 application. Additionally, these vendors will be expected to be available to assist the district in providing specific justifications and additional information to the Schools and Libraries Division as required in Program Integrity Assurance and any possible resulting projects that are subjected to audit. As questions are submitted, the questions and answers will appear on the district s Erate website. Please check this site frequently as you prepare your proposals.

3 Priority One - Internet Access Current: Vendor: Los Angeles County Office of Education 1 Gbps service over 1 Gbps Metro Ethernet. Proposed: District will entertain proposals to supply district with 1 Gbps connection on the CENIC backbone or other Tier1/2 provider across an existing 1Gbps Metro Ethernet circuit. New vendors will need to include all costs to district, including one-time and/or monthly reoccurring costs related to relocating the district s Internet services. Please include circuit setup, additional equipment, project management, and migration of IP, DNS, etc. as well as any eligible ancillary services in your proposal. Vendors must preserve 51 existing Class C networks provided by current Internet Provider (LACOE) and DNS secondary and tertiary hosting. District is requesting a 3 year, multiyear contract. Proposals should include language to allow voluntary extensions agreeable to both the district and the vendor.

4 Priority 2 - Basic Maintenance of Eligible Equipment Professional Services: Technical and hardware support (Network Maintenance and Support) Current: Vendor is SystemLink General Requirements: Central WAN support to maintain the district network. Support to district on a daily basis. 8 hours per day during school district hours hours per year Additional critical outage support at 12 days at 8 hours (96 hours) at regular rate plus 50% (time and a half) Technical Requirements for this resource Network Maintenance and Support of large WAN/LAN systems utilizing IP, TCP, IPX/SPX, TLS and FrameRelay Knowledge Requirement Expert level knowledge in NetWare 5-6 (DHCP, Mac services, web services, GroupWise, ManageWise, Cisco IOS & CatIOS, WAN communications, VLANs, routing protocols (rip, EIGRP), HP servers (Proliant) and management (CIM). Certifications Required CNE 5-6, CCNA, MSCE (XP, 2K, 2K3, and 2K8), HP hardware, Cisco Catalyst switches and routers. Experience 5 years in K12 educational environment Man Power Requirement On-site, with one or more resource available on-demand, with appropriate knowledge level in ALL areas. District prefers a dedicated resource, plus the availability of resources for vacations, illness, and other times when the dedicated resource is otherwise unavailable. Also included in this proposal is the availability of resources for specific projects as they arise. Acceptance: Resources must be pre-qualified. District will provide vendor s resource a written and practical exam related to specific products and services listed above. Only qualified (90% passing) resources who will commit to the year long assignment will be considered. Vendor may substitute a resource, but the resource will be tested and must be acceptable to the district. For Proposals Please provide hourly rate for 2500 hours at regular rate and 96 hours of over-time rate. Make sure to address the availability of resources. District is requesting a multiyear contract. Proposals should include language to allow voluntary extensions agreeable to both the district and the vendor.

5 Priority 2 - Basic Maintenance of Eligible Equipment Professional Services: Cisco Switch Installation and Management Current: Vendor is Cybertek: General Requirements: Network infrastructure and telecommunications support to maintain the district network. Support would be periodical. For budgeting purposes, 16 hours a week for 50 weeks a year. Please use 800 hours per year. Technical Requirements for this position Expert level knowledge in layer 2 & 3 communications systems including routers (Cisco) and switches (Cisco). Expert level knowledge in all aspects of designing, installing, managing and troubleshooting Frame Relay, TLS, TCP/IP, IPX/SPX, RIP, EIGRP, bandwidth shaping, management systems (CiscoWorks), load balancing, CDP, RSVP, switch and router configuration and optimization. Expert level knowledge in SuSe Linux, including web services, DNS, SSH, security, NFS, SAMBA and upgrades. Cisco PIX Firewall. Knowledge Requirement Cisco IOS 11.0/12.0, CatIOS, CiscoWorks, SuSe Linux. Experience 5 years supporting complex LAN/WAN and Linux systems in a multi-protocol, multi-vendor environment. Man Power Requirement As needed References Other K-12 districts similar in size to LBUSD. Acceptance: Resources must be pre-qualified. District will provide vendor s resource a written and practical exam related to specific products and services listed above. Only qualified (90% passing), resources who will commit to the year long assignment will be considered. Vendor may substitute a resource, but the resource will be tested and must acceptable to the district. District is requesting a 3 year, multiyear contract. Proposals should include language to allow voluntary extensions agreeable to both the district and the vendor.

6 Priority One - Cellular Service Current: Sprint General: The service area in this category is identified as Cellular Service. An approved contract should cover the period between July 1, 2010 and June 30, With program rule changes, district is considering support for the Blackberry devices. Requirements: 1 Vendor must clearly identify cellular coverage capabilities for Long Beach and surrounding areas. 2. Vendor must have Service Provider Identification Number (SPIN) to participate in the FCC Erate program and is responsible for complying with all rules and regulations of this program, including providing invoices to the Schools and Library Division in order for the school system to receive appropriate discounts. 3. Vendor must provide one primary contract number with which all bills may be associated. 4. Vendor must be able to provide billing to specific users, groups of users or for specific services provided, and at specific sites. 5. Vendor must be willing to activate or deactivate accounts or services at any time during the contract period as users complete or terminate current contracts or update services. 6. Support for Blackberry devices and a Blackberry Enterprise Server (BES) or equivalent. Selection Criteria: Long Beach Unified School District reserves the right to reject any or all proposals, and to select the bid that it believes offers the best overall benefit to the school system. Along with price, special consideration will be given to proposal of components/services that we believe offer the highest quality and usability. In addition, special consideration will be given to vendors that are stable and have established themselves in the market. District is requesting a 3 year, multiyear contract. Proposals should include language to allow voluntary extensions agreeable to both the district and the vendor.

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