COURSE LISTING. Courses Listed. Training for Cloud with SAP Hybris in Sales Cloud (C4C) 25 August 2018 (01:04 BST) Fortgeschrittene.

Transcription

1 Training for Cloud with SAP Hybris in Sales Cloud (C4C) Courses Listed Fortgeschrittene C4C10 - SAP Hybris Cloud for Customer Administration C4C10E - SAP Hybris Cloud for Customer Administration C4C12 - SAP Hybris Sales Cloud C4C12E - SAP Hybris Sales Cloud Zertifizierung C_C4C12_ SAP Certified Application Associate SAP Hybris Sales Cloud Page 1 von

2 All available schedules in your selection C4C10E SAP Hybris Cloud for Customer Administration Germany Online CLOUD FOR CUSTOMER 1708 English Online (EUR) C4C12 SAP Hybris Sales Cloud Germany Classroom: Walldorf CLOUD FOR CUSTOMER 05 German 29 Nov - 30 Nov 20 1, (EUR) C4C10 SAP Hybris Cloud for Customer Administration Germany Classroom: Ratingen CLOUD FOR CUSTOMER 05 German 24 Sep - 26 Sep 20 2, (EUR) Germany Classroom: Walldorf CLOUD FOR CUSTOMER 05 German 5 Dec - 7 Dec 20 2, (EUR) Page 2 von

3 C4C12E SAP Hybris Sales Cloud Germany Online CLOUD FOR CUSTOMER 1708 English Online (EUR) Germany Online SAP HYBRIS CLOUD FOR SALES English Online (EUR) C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud Germany Certification: Berlin SEE CERTIFICATION DETAIL German 31 Aug - 31 Aug (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 31 Aug - 31 Aug (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 31 Aug - 31 Aug (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 7 Sep - 7 Sep (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 7 Sep - 7 Sep (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 7 Sep - 7 Sep (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 7 Sep - 7 Sep (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 14 Sep - 14 Sep (EUR) Page 3 von

4 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud (continued) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 14 Sep - 14 Sep (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 14 Sep - 14 Sep (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 14 Sep - 14 Sep (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 21 Sep - 21 Sep (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 21 Sep - 21 Sep (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 21 Sep - 21 Sep (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 21 Sep - 21 Sep (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 28 Sep - 28 Sep (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 5 Oct - 5 Oct (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 12 Oct - 12 Oct (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 12 Oct - 12 Oct (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 12 Oct - 12 Oct (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 12 Oct - 12 Oct (EUR) Page 4 von

5 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud (continued) Germany Certification: München SEE CERTIFICATION DETAIL German 12 Oct - 12 Oct (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 19 Oct - 19 Oct (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 26 Oct - 26 Oct (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 26 Oct - 26 Oct (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 26 Oct - 26 Oct (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 26 Oct - 26 Oct (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 9 Nov - 9 Nov (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 9 Nov - 9 Nov (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 9 Nov - 9 Nov (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 9 Nov - 9 Nov (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 9 Nov - 9 Nov (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 16 Nov - 16 Nov (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 16 Nov - 16 Nov (EUR) Page 5 von

6 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud (continued) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 23 Nov - 23 Nov (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 23 Nov - 23 Nov (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 23 Nov - 23 Nov (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 23 Nov - 23 Nov (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 26 Nov - 26 Nov (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 29 Nov - 29 Nov (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Page 6 von

7 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud (continued) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 7 Dec - 7 Dec (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Ratingen SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 14 Dec - 14 Dec (EUR) Germany Certification: Hamburg SEE CERTIFICATION DETAIL German 21 Dec - 21 Dec (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 21 Dec - 21 Dec (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 21 Dec - 21 Dec (EUR) Germany Certification: Berlin SEE CERTIFICATION DETAIL German 21 Dec - 21 Dec (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 11 Jan - 11 Jan (EUR) Page 7 von

8 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud (continued) Germany Certification: München SEE CERTIFICATION DETAIL German 8 Feb - 8 Feb (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 1 Mar - 1 Mar (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 8 Mar - 8 Mar (EUR) Germany Certification: Walldorf SEE CERTIFICATION DETAIL German 8 Mar - 8 Mar (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 22 Mar - 22 Mar (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 12 Apr - 12 Apr (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 26 Apr - 26 Apr (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 17 May - 17 May (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 7 Jun - 7 Jun (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 28 Jun - 28 Jun (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 12 Jul - 12 Jul (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 1 Aug - 1 Aug (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 22 Aug - 22 Aug (EUR) Page 8 von

9 C_C4C12_1705 SAP Certified Application Associate SAP Hybris Sales Cloud Germany Certification: München SEE CERTIFICATION DETAIL German 13 Sep - 13 Sep (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 27 Sep - 27 Sep (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German Oct - Oct (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 8 Nov - 8 Nov (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 29 Nov - 29 Nov (EUR) Germany Certification: München SEE CERTIFICATION DETAIL German 13 Dec - 13 Dec (EUR) Page 9 von

10 C4C10E - SAP Hybris Cloud for Customer Administration Kursankündigungen In this course you will learn how to set up and run SAP Hybris Cloud for Customer effectively for your day-to-day business. Ziele This course will prepare you to: Use the SAP Hybris Cloud for Customer administrative functions to effectively manage the needs of the business Create an organization structure enabling customers to use the solution to meet the needs of the business Migrate data into the application and troubleshoot migration issues Translate customer business needs to best practice business scenarios in SAP Hybris Cloud for Customer Set up and configure the solution to manage business processes including sales, marketing, service and social Describe the integration scenarios available with SAP Hybris Cloud for Customer Adapt and extend the solution to meet customer-specific needs Configure and use the mobile features of SAP Hybris Cloud for Customer Demonstrate the reporting capabilities of the system Zielgruppe Business Process Architect Program / Project Manager System Administrator Softwarerelease SAP Hybris Cloud for Customer 1708 Inhalt Introduction to SAP Hybris Cloud for Customer Articulating the Functional Capabilities of SAP Hybris Cloud for Customer Starting the Project Preparing for the Implementation Project Describing Fine Tuning Describing Q-Gates Account and Contact Management Understanding the Basic Functions of Account and Contact Management Products and Price Lists Understanding Products and Price List Concepts in SAP Hybris Sales Cloud Organizational Structure Explaining the Role of an Organizational Structure in the Solution Territory Management Defining Complex Territory Hierarchy Structures User and Role Management Maintaining Employees and Explain What a Business User Is Data Migration Guiding Your Customer on Which Data Should Be Migrated Erforderliches Wissen CRM/SD domain knowledge Page 10 von

11 Integration Describing Integration Scenarios with CRM and ECC Describing Integration with Microsoft Outlook Describing the Benefits of Integration with Social Media Notifications, Workflow, and Approvals Setting Up an Approval Process for Opportunities Personalization and Extensibility Describing How to Use Personalization and Adaptation Analytics Framework Exploring the Standard Reports and Create or Modify Views for Those Reports Mobile Describing the Different Mobile Access Options Solution Walkthrough Preparing an SAP Hybris Cloud for Customer Environment for Solution Walkthrough Preparing for Go-Live Describing the Necessary Go-Live Activities Hinweise This course does not cover detailed integration aspects with SAP ERP and SAP CRM. These are covered in course C4C50e. This course also does not cover Software Development Kit (SDK). This is covered in course C4C30e. Page 11 von

12 C4C12 - SAP Hybris Sales Cloud Dauer 2 Tage Kursankündigungen In this course you will learn how to implement SAP Hybris Sales Cloud. This will include a configuration of sales processes, including topics such as business process configuration, lead management, order and opportunity management, sales methodology, and more. Ziele This course will prepare you to: This course will prepare you to: Run an SAP Hybris Sales Cloud implementation project using SAP best practices Translate customer business needs to best practice business scenarios in SAP Hybris Sales Cloud Set up and configure the sales solution to manage business processes Configure Lead Management to nurture Leads and convert them to Opportunities Define Sales Methodology process to streamline Opportunity process Configure Sales Quote and Order management functionalities with replications to connected SAP backend system Configure functionalities which enables sales personal to plan and record customer visits and activities Understand key features and functions of pricing in SAP Hybris Sales Cloud Understand Partner Channel Management for collaborative selling Configure Sales Target Planning to carry out top down sales planning Describe the integration scenarios available with SAP Hybris Sales Cloud Business Process Architect Business Process Owner / Team Lead / Power User Enterprise Architect Industry Specialist Program / Project Manager Solution Architect System Administrator Trainer User Erforderliches Wissen CRM/Sales domain knowledge Softwarerelease SAP Hybris Cloud for Customer 05 Inhalt Introduction to SAP Hybris Sales Cloud Lead Management Opportunity Management Quotation Management Order Management Activity Management Visit Planning and Execution Partner Channel Management Sales Planning and Forecasting Pricing Zielgruppe Business Analyst Page 12 von

13 Account 360 and Sales Intelligence Hinweise Die Schulungsunterlagen sind nur in englischer Sprache verfügbar. Page 13 von

14 C4C10 - SAP Hybris Cloud for Customer Administration Dauer 3 Tage Kursankündigungen In this course you will learn how to set up and run SAP Hybris Cloud for Customer effectively for your day-to-day business. Ziele Use the SAP Hybris Cloud for Customer administrative functions to effectively manage the needs of the business Create an organization structure enabling customers to use the solution to meet the needs of the business Migrate data into the application and troubleshoot migration issues Translate customer business needs to best practice business scenarios in SAP Hybris Cloud for Customer Set up and configure the solution to manage business processes including sales, marketing, service and social Describe the integration scenarios available with SAP Hybris Cloud for Customer Adapt and extend the solution to meet customer-specific needs Learn about the mobile features of SAP Hybris Cloud for Customer Demonstrate the reporting capabilities of the system Zielgruppe Business Process Architect Program / Project Manager System Administrator Softwarerelease SAP Hybris Cloud for Customer 05 Inhalt Introduction to SAP Hybris Cloud for Customer Starting the Project Account and Contact Management Products and Price Lists Organizational Structure Territory Management User and Role Management Data Migration Integration Notifications, Workflow, and Approvals Personalization and Extensibility Analytics Framework Mobile Solution Walkthrough Hinweise This course does not cover detailed integration aspects with SAP ERP and SAP CRM. These are covered in course C4C50. This course also does not cover Software Development Kit (SDK). This is covered in course C4C30. The course material is only available in English. Erforderliches Wissen CRM/SD domain knowledge Page 14 von

15 C4C12E - SAP Hybris Sales Cloud Kursankündigungen In this course you will learn how to implement SAP Hybris Sales Cloud. This will include a configuration of sales processes, including topics such as business process configuration, lead management, order and opportunity management, sales methodology, and more. Ziele This course will prepare you to: This course will prepare you to: Run an SAP Hybris Sales Cloud implementation project using SAP best practices Translate customer business needs to best practice business scenarios in SAP Hybris Sales Cloud Set up and configure the sales solution to manage business processes Configure Lead Management to nurture Leads and convert them to Opportunities Define Sales Methodology process to streamline Opportunity process Configure Sales Quote and Order management functionalities with replications to connected SAP backend system Configure functionalities which enables sales personal to plan and record customer visits and activities Understand key features and functions of pricing in SAP Hybris Sales Cloud Understand Partner Channel Management for collaborative selling Configure Sales Target Planning to carry out top down sales planning Describe the integration scenarios available with SAP Hybris Sales Cloud Zielgruppe Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Enterprise Architect Industry Specialist Program / Project Manager Solution Architect System Administrator Trainer User Erforderliches Wissen CRM/Sales domain knowledge Softwarerelease SAP Hybris Cloud for Customer 1708 Inhalt Introduction to SAP Hybris Sales Cloud Articulating the Functional Capabilities of SAP Hybris Sales Cloud Lead Management Articulating the Functional Capabilities of Lead Management Opportunity Management Articulating the Functional Capabilities of Opportunity Management Quotation Management Articulating the Functional Capabilities of Quotation Management Order Management Articulating the Functional Capabilities of Order Management Page 15 von

16 Activity Management Articulating the Functional Capabilities of Activity Management Visit Planning and Execution Articulating the Functional Capabilities of Visit Management Partner Channel Management Articulating the Functional Capabilities of Partner Channel Management Sales Planning and Forecasting Articulating the Functional Capabilities of Sales Planning and Forecasting Pricing Obtaining an Overview of the Pricing Topic in SAP Hybris Sales Cloud Account 360 and Sales Intelligence Articulating the Functional Capabilities of Account 360 and Sales Intelligence Page 16 von

17 COURSES LISTING C_C4C12_ SAP Certified Application Associate SAP Hybris Sales Cloud Beschreibung The SAP Certified Application Associate SAP Hybris Sales Cloud certification exam verifies that the candidate possesses fundamental knowledge in SAP Hybris Cloud for Customer administration and proven skills in SAP Hybris Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment. Number of questions Dauer 0 Hinweise To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training. You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system). Page 17 von

18 20 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliated company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP and SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see /index.epx#trademarkfor additional trademark information and notices. Page von