ECOLAB, INC Credit Recommendation Guide

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1 ECOLAB, INC Credit Recommendation Guide The following courses have been evaluated by Corporate Articulation to potentially fulfill General Education or Elective credits for an Undergraduate Degree. In order to receive any of the credits recommended below, students should submit supporting documents to Prior Learning Assessment. For more information on PLA visit: ecampus.phoenix.edu/pla or contact the department toll free at There are fees associated with your PLA submission. However, you may be eligible for PLA benefits. Please contact your Finance Advisor for more information. PLA will not award credit for certifications or coursework that duplicates the content of credits earned through PLA, transfer credit, National Testing Program credit or University of Phoenix. Clock hour to semester credit hour conversions are made by the University using current U.S. Department of Education standards. University of Phoenix Equivalency: General Education or Elective category to which credit can be applied. Combinable: Courses may only be combined with courses of similar content and General Education/Elective areas. Non-Academic:Lack of college level theory and/or principle necessary for credit recognition. Company specific and skill-based training. Too Few : Courses/training that cannot receive credit because they are less than 1 hour total in length. Similar content in a 1(+) hour timeframe may be eligible for credit. :Indicates the total amount of actual learning time. Any breaks or lunch time included in the initial clock hours have been removed. Updated: 07/11/2012 *Courses that duplicate in content across multiple programs will only be awarded credit once. Course Number Course Title Delivery Method Course Year Behavioral Based Interviewing Recommended Course Length University of Phoenix Equivalency 12/1 Hour(s) Interdisciplinary/Elective Rural TM Organization Water & Chemistry Five Factors Sales Planning Electricity Warewashing Basic Routine Preventive Maintenance Call Gain 12/1 Hour(s) Interdisciplinary/Elective 7/1 Hour(s) Physical/Biological Science 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective

2 Warewashing Extra Service Request Call 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Laundry Routine Preventive Maintenance Call 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Warewashing Installation 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Warewashing Cost Complaint 2 / 0.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective Warewashing Procedures 0.75 / 0.5 Hour(s) 1 Combinable Interdisciplinary/Elective Housekeeping Routine Preventive Maintenance Call 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Ecotemp Routine Preventive Maintenance Call 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Ecotemp Installation 5.5 / 1 Hour(s) 6 Combinable Interdisciplinary/Elective Laundry Extra Service Request Call (Formulas) 4.25 / 1 Hour(s) 4.75 Combinable Interdisciplinary/Elective Laundry Procedures 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Laundry Cost Complaint 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective Warewashing Optimization Problems 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Warewashing Customer Perception 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective Laundry Optimization 1.25 / 0.75 Hour(s) 1.62 Combinable Interdisciplinary/Elective Laundry Customer Perception 4 / 1 Hour(s) 4.5 Combinable Interdisciplinary/Elective Operational Efficiency (Warewashing) 2 / 0.75 Hour(s) 2.37 Combinable Interdisciplinary/Elective Merchandising Basics (Warewashing) 3 / 0.75 Hour(s) 3.37 Combinable Interdisciplinary/Elective Laundry Installation Formula / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Fresh2O 0.5 / 0.75 Hour(s) 0.87 Combinable Interdisciplinary/Elective Water Softening 4 / 0.75 Hour(s) 4.37 Combinable Interdisciplinary/Elective Pool & Spa Routine Preventive Maintenance Call 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Pool & Spa Installation 9 / 1 Hour(s) 9.5 Combinable Interdisciplinary/Elective Apex Warewashing System 6 / 2.5 Hour(s) 7.25 Combinable Interdisciplinary/Elective Core TM Organization 12 / 1 Hour(s) 12.5 Combinable Interdisciplinary/Elective

3 Water & Chemistry 5 / 1 Hour(s) 5.5 Combinable Physical/Biological Science Five Factors 4.5 / 1 Hour(s) 5 Combinable Interdisciplinary/Elective Sales Planning 4.5 / 1 Hour(s) 5 Combinable Interdisciplinary/Elective Electricity 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Warewashing Basic Routine Preventive Maintenance Call 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective Gain 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Warewashing Extra Service Request Call 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Laundry Routine Preventive Maintenance Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Warewashing Installation 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Warewashing Cost Complaint 2 / 0.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective Warewashing Procedures 0.75 / 0.5 Hour(s) 1 Combinable Interdisciplinary/Elective Warewashing Optimization Problems 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Warewashing Customer Perception 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective Housekeeping Routine Preventive Maintenance Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Ecotemp Routine Preventive Maintenance Call 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Ecotemp Installation 5.5 / 1 Hour(s) 6 Combinable Interdisciplinary/Elective Operational Efficiency (Warewashing) 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective Merchandising Basics (Warewashing) 3 / 0.75 Hour(s) 3.37 Combinable Interdisciplinary/Elective Laundry Procedures 1 Hour(s) 1 Combinable Interdisciplinary/Elective Fresh2O 0.5 / 0.75 Hour(s) 0.87 Combinable Interdisciplinary/Elective Water Softening 4 / 0.75 Hour(s) 4.37 Combinable Interdisciplinary/Elective Pool & Spa Routine Preventive Maintenance Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Apex Warewashing System 6 / 2.5 Hour(s) 7.25 Combinable Interdisciplinary/Elective H-TM Organization 12 / 1 Hour(s) 12.5 Combinable Interdisciplinary/Elective

4 Water & Chemistry 7 / 1 Hour(s) 7.5 Combinable Physical/Biological Science Five Factors 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Sales Planning 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Electricity 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Gain 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Laundry Routine Preventive Maintenance Call 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Housekeeping Routine Preventive Maintenance Call 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Laundry Procedures 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Laundry Extra Service Request Call (Formulas) 4.25 / 1 Hour(s) 4.75 Combinable Interdisciplinary/Elective Laundry Cost Complaint 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective Laundry Optimization 1.25 / 0.75 Hour(s) 1.62 Combinable Interdisciplinary/Elective Pool & Spa Routine Preventive Maintenance Call 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Pool & Spa Installation 9 / 1 Hour(s) 9.5 Combinable Interdisciplinary/Elective Warewashing Basic Routine Preventive Maintenance Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Warewashing Extra Service Request Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Warewashing Installation 1 Hour(s) 1 Combinable Interdisciplinary/Elective Laundry Customer Perception 4 / 1 Hour(s) 4.5 Combinable Interdisciplinary/Elective Laundry Installation Formula / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Fresh2O 0.5 / 0.75 Hour(s) 0.87 Combinable Interdisciplinary/Elective Route Manager Organization Water & Chemistry Five Factors Electricity Warewashing Extra Service Request Call 12 / 1 Hour(s) 12.5 Combinable Interdisciplinary/Elective 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective 4.5 / 1 Hour(s) 5 Combinable Physical/Biological Science 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective

5 Ecotemp Routine Preventive Maintenance Call 2.5 / 1 Hour(s) 3 Combinable Interdisciplinary/Elective Ecotemp Installation 5.5 / 1 Hour(s) 6 Combinable Interdisciplinary/Elective Sales Planning 5 / 1 Hour(s) 5.5 Combinable Interdisciplinary/Elective Warewashing Basic Routine Preventive Maintenance Call 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective Warewashing Installation 3 / 1 Hour(s) 3.5 Combinable Interdisciplinary/Elective Warewashing Procedures 0.75 / 0.5 Hour(s) 1 Combinable Interdisciplinary/Elective Warewashing Cost Complaint 2 / 0.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective Warewashing Optimization Problems 2 / 1 Hour(s) 2.5 Combinable Interdisciplinary/Elective Warewashing Customer Perception 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective Housekeeping Routine Preventive Maintenance Call 1 Hour(s) 1 Combinable Interdisciplinary/Elective Operational Efficiency (Warewashing) 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective Merchandising Basics (Warewashing) 3 / 0.75 Hour(s) 3.37 Combinable Interdisciplinary/Elective Fresh2O 0.5 / 0.75 Hour(s) 0.87 Combinable Interdisciplinary/Elective Water Softening 4 / 0.75 Hour(s) 4.37 Combinable Interdisciplinary/Elective Apex Warewashing System 6 / 2.5 Hour(s) 7.25 Combinable Interdisciplinary/Elective 300 Level Training Program Training Time Individual Contributor 301 Institutional Manager Training Guide 302 New Associate Recruiting And On Boarding Pass 303 New Manager Transitions Month 1 Total 304 Customer Focus 305 Leading And Motivating 306 Coaching 307 Feedback Essentials Month 2 Total 2.5 Hour(s) 2.5 Combinable Interdisciplinary/Elective 1.25 Hour(s) 1.25 Combinable Interdisciplinary/Elective 1.6 / 1.5 Hour(s) 2.35 Combinable Interdisciplinary/Elective 5.35 / 1.5 Hour(s) 1.25 / 1.5 Hour(s) 2 Combinable Interdisciplinary/Elective 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 3 / 1.5 Hour(s) 3.75 Combinable Interdisciplinary/Elective 5.75 / 6 Hour(s)

6 1.5 / 308 Delegating 1.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective 309 Goal Setting 1.5 / 1.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective 310 Time Management 1.16 / 1.5 Hour(s) 1.91 Combinable Interdisciplinary/Elective 311 Performance Measurement 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective Month 3 Total 4.66 / 6 Hour(s) 312 Difficult Interactions 1.5 / 1.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective 313 Negotiating 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 314 Persuading Others 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 315 Crisis Management 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective 316 Change Management 1.3 / 1.5 Hour(s) 2.05 Combinable Interdisciplinary/Elective Month 4 Total 3.8 / 7.5 Hour(s) 317 Finance Essentials 0.75 / 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective 318 Budgeting 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 319 Strategic Thinking 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 320 Strategic Execution 1.25 / 1.5 Hour(s) 2 Combinable Interdisciplinary/Elective Month 5 Total 4 / 6 Hour(s) 321 Team Leadership 1.5 / 1.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective 322 Career Management 1.5 Hour(s) 1.5 Combinable Non-Academic 323 Meeting Management 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 324 Presentation Skills 1.25 / 1.5 Hour(s) 2 Combinable Interdisciplinary/Elective Month 6 Total 3.25 / 6 Hour(s) 325 Diversity 0.75 / 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective 326 Writing Skills 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 327 Stress Management 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 328 Managing TM Standards (On Hold???) 1 / 0.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective Month 7 Total 2.7/5 Hour(s)

7 Training Time New Sales Manager 303 New Manager Transitions - Assigned 1.9 / 1.5 Hour(s) 2.65 Combinable Interdisciplinary/Elective 305 Leading And Motivating - Assigned 1 Hour(s) 1 Combinable Interdisciplinary/Elective 306 Coaching - Assigned 8.5 Hour(s) 8.5 Combinable Interdisciplinary/Elective 311 Performance Management - Assigned 0.5 Hour(s) 0.5 Combinable Interdisciplinary/Elective 312 Difficult Interactions - Assigned 0.5 Hour(s) 0.5 Combinable Interdisciplinary/Elective 315 Crisis Management - Assigned 2 Hour(s) 2 Combinable Interdisciplinary/Elective 321 Team Leadership - Assigned 0.33 Hour(s) 0.33 Combinable Interdisciplinary/Elective 322 Career Management - Assigned 2 Hour(s) 2 Combinable Non-Academic 331 Planning - Sales Management (On Hold) 1 / 0.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 332 Planning A Meeting ( On Hold) 1 / 0.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 333 Planning A Day In The Field (On Hold) 1 / 0.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective Month 9 Total 19.73/ 3 Hour(s) 334 Retaining Employees 0.4 / 1.5 Hour(s) 1.15 Combinable Interdisciplinary/Elective 335 Developing Employees 2.5 / 1.5 Hour(s) 3.25 Combinable Interdisciplinary/Elective 336 Handling Issues (On Hold) 1 / 0.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 337 Decision Making 0.75 / 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective 338 Hiring 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 339 Performance Appraisals 1.5 Hour(s) 0.75 Combinable Interdisciplinary/Elective 340 Reports (On Hold) 2 / 0.5 Hour(s) 2.25 Combinable Non-Academic 341 Dismissing And Employee 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 342 Innovation And Creativity 0.75 / 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective 343 Innovation Implementation 1.5 / 1.5 Hour(s) 2.25 Combinable Interdisciplinary/Elective Month 10 Total 10.4 / 13 Hour(s) 344 Sales Planning Upcoming Year (On Hold) 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective 345 Sales Management Plus - Leading Teams 1 / 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective

8 Sales Management Plus - Retain Grow Gain (On 1 / 346 Hold) 0.75 Hour(s) 1.37 Combinable Interdisciplinary/Elective 347 Managing Upward 0.5 / 1.5 Hour(s) 1.25 Combinable Interdisciplinary/Elective 348 Marketing Essentials 0.64 / 1.5 Hour(s) 1.39 Combinable Interdisciplinary/Elective 349 Industry/Market -CTC (On Hold) 0.75 Hour(s) 0.75 Combinable Interdisciplinary/Elective 350 Process Improvement 1.16 / 1.5 Hour(s) 1.91 Combinable Interdisciplinary/Elective 351 Team Management 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 352 Virtual Teams 1 / 1.5 Hour(s) 1.75 Combinable Interdisciplinary/Elective 353 Project Management 1.64 / 1.5 Hour(s) 2.39 Combinable Interdisciplinary/Elective Month 11 Total 8.94 / Hour(s) New Manager Transitions New Manager Transitions Self 1.5 Hour(s) 1.5 Combinable Interdisciplinary/Elective Adapting Your Management Style 0.5 Hour(s) 0.5 Combinable Non-Academic Skill Building 0.75 Hour(s) 0.75 Combinable Non-Academic Skill Gaps 0.33 Hour(s) 0.33 Combinable Non-Academic Creating A Contact Sheet 0.33 Hour(s) 0.33 Combinable Non-Academic Total Trainee Time 3.41 Hour(s) University Of Houston Courses Strategic Information Flow - Culture, Information Overload, Communication Developing And Enhancing Time Management Skills Transformational Leadership Working Relations Initiative 01/ Hour(s) Interdisciplinary/Elective 01/ Hour(s) Interdisciplinary/Elective 01/ Hour(s) Interdisciplinary/Elective 01/ Hour(s) Interdisciplinary/Elective 01/ Hour(s) Interdisciplinary/Elective 100 Level New Associate Technical Orientation (Nato) 374 New Associate Technical Orientation (Nato) 12/ Hour(s) 0 0 Non-Academic Apex Low Water Conveyor Training

9 Number Course Title Delivery Method Course Year 373 Apex Low Water Conveyor Training Recommended Course Length University of Phoenix Equivalency 12/ Hour(s) 4.75 Combinable Interdisciplinary/Elective Elk Grove Village 94 Elk Grove Village - Route Manager Trng 101 Organization 6 Organization Self Home Office Organization Equipment Organization Sales Bag Computer Setup And Navigation 284 Knowledge Check - Organization Self- 102 Water & Chemistry 12 Water & Chemistry Self Water And Chemistry Warewashing Chemistry Laundry Chemistry 285 Knowledge Check - Water And Chemistry Self- 103 Five Factors 19 Five Factors Self Five Factors In Warewashing 1 - Steps Of The Routine Preventive 66 Maintenance Call (RPM) Identifying Common Dishmachine & Dispensing System Components 3 - Identifying Components Unique To Conveyor Type Dishmachines 2 - Five Factors In Laundry & Housekeeping 4 - Identifying Common Laundry Machine Components 286 Knowledge Check - Five Factors Self- 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 4 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Physical/Biological Science 12/ Hour(s) 1 Combinable Physical/Biological Science 12/ Hour(s) 2 Combinable Interdisciplinary/Elective 12/ Hour(s) 2 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic

10 Number Course Title Delivery Method Course Year Course Length Recommended University of Phoenix Equivalency 104 Sales Planning 13 Sales Planning Self- 1 - Econet Key Reports, 100% Plan 5 & Performance Track 1 - Business Model & Strategy, 7 Corporate Account Rollouts Creating A Route Plan 287 Knowledge Check - Sales Planning Self- 105 Electricity 16 Electricity Self Electrical Safety Electrical Checks & Diagnostics 288 Knowledge Check - Electricity Self- 123 Warewashing RPM 20 Warewashing RPM Self Warewashing RPM Call 1 - Perform A Warewashing RPM 49 Call On A Hobart Am Knowledge Check - Warewashing RPM Self- 106 Gain 27 Gain Self- 113 E-Practices Perform A Prospect Call 289 Knowledge Check - Gain Self- 124 Warewashing ESR 21 Warewashing ESR Self ESR: How Serious Is It? 53 Role Play - ESR Customer Callback 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 4 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Too Few 12/ Hour(s) 4 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective

11 Troubleshooting Techniques Demos To Evaluate Food Soils 293 Knowledge Check - Warewashing ESR Self- 143 Laundry RPM 30 Laundry RPM Self- 1 - Tri-Star XP Dispenser 65 Information Paper Laundry RPM Call Perform A Laundry RPM Call 301 Knowledge Check - Laundry RPM Self- 125 Warewashing Installation 22 Warewashing Installation Self- 1 - Planning A Warewashing 50 Installation 1 - Complete A Warewashing 51 Dispensing Equipment Installation Installation Review 294 Knowledge Check - Warewashing Installation Self- 126 Warewashing Cost Concerns 23 Warewashing Cost Concerns Self- 1 - Identify Causes Of Excess 47 Detergent Consumption 1 - Complete 2 Consumption & 60 Inventory Reports (C&I) 61 Role Play - Customer Perception Vs. Actual Costs 295 Knowledge Check - Warewashing Cost Concerns Self- 127 Warewashing Procedures Issues 24 Warewashing Procedures Issues Self- 1 - Observe And Document Proper 55 Warewashing Procedures Role Play - Customer Conversation Regarding 56 Procedures 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic

12 Number Course Title Delivery Method Course Year Knowledge Check - Warewashing Procedures 296 Issues Self- Recommended University of Phoenix Equivalency Course Length 132 Basic Apex Warewashing System 316 The Apex Program Self- 318 Installing And Programming Apex Self- 163 Housekeeping RPM 37 Housekeeping RPM Self Housekeeping RPM Housekeeping Day In The Field 308 Knowledge Check - Housekeeping RPM Self- 130 Ecolab Dishmachine Lease Program RPM 28 Ecolab Dishmachine Lease Program RPM Self- 1 - Understanding The Ecolab 72 Dishmachine Lease Program 1 - RPM On An Ecolab Leased 41 Dishmachine Knowledge Check - Ecolab Dishmachine Lease 299 Program RPM Self- 131 Ecolab Dishmachine Lease Program Installation 29 Ecolab Dishmachine Lease Program Installation Self- 1 - Ecolab Leased Dishmachine 68 Installation 1 - Perform A Leased Dishmachine 70 Installation Knowledge Check - Ecolab Dishmachine Lease 300 Program Installation Self- 133 Advanced Apex Warewashing System 317 Selling Apex Self- 319 Merchandising Apex Self- Workshop 1 - Apex Installation And Account 320 Setup 321 Workshop 2 - Merchandising Apex 325 Field Trip - Apex Warewashing System 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic

13 Number Course Title Delivery Method Course Year Knowledge Check - Advanced Apex 367 Warewashing System Self- Recommended University of Phoenix Equivalency Course Length 12/ Hour(s) 0 0 Non-Academic 144 Laundry ESR 31 Laundry ESR Self Navigator Information Paper Wash Formulas 2 - Laundry Machine And Dispenser 88 Set-Up 302 Knowledge Check - Laundry ESR Self- 145 Laundry Procedures Issues 34 Laundry Procedures Issues Self Laundry Procedures 1 - Laundry Procedures Day In The 81 Field 303 Knowledge Check - Laundry Procedures Issues Self- 146 Laundry Cost Concerns 33 Laundry Cost Concerns Self- 1 - Identify Causes Of Excess 82 Chemical Consumption 1 - Complete The Laundry Customer 86 Information Sheet Role Play - Explaining Laundry Costs To Your 87 Customer 304 Knowledge Check - Laundry Cost Concerns Self- 128 Warewashing Optimization Problems 25 Warewashing Optimization Problems Self- 1 - Evaluating Concerns With High 57 Costs Warewashing Day In The Field Knowledge Check - Warewashing Optimization 297 Problems Self- 129 Warewashing Customer Perception 26 Warewashing Customer Perception Self- 12/ Hour(s) 2 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Too Few 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Too Few

14 Review Warewashing Costs 12/ Hour(s) 0 0 Non-Academic Econet Customer Profile 12/ Hour(s) 0 0 Non-Academic 298 Knowledge Check - Warewashing Customer Perception Self- 148 Laundry Optimization Problems 35 Laundry Optimization Problems Self Troubleshooting Laundry Costs 84 Role Play - Customer Meeting Knowledge Check - Laundry Optimization 306 Problems Self- 149 Laundry Customer Perception 36 Laundry Customer Perception Self- 1 - Laundry Chemical And Linen 85 Analysis Record Laundry Cost Analysis 307 Knowledge Check - Laundry Customer Perception Self- 120 Warewashing Operational Efficiency 96 Warewashing Intermediate Operational Efficiency Self- 1 - Understanding The Basics Of 111 Operational Efficiency Knowledge Check - Warewashing Operational 290 Efficiency Self- 122 Warewashing Merchandising 95 Warewashing Basic Merchandising Self- 1 - Converting The Value Of Your 114 Service Into Sales Opportunities Role Play - Merchandising Your Service And 115 Selling Solutions 291 Knowledge Check - Warewashing Merchandising Self- 147 Laundry Installation 32 Laundry Installation Self Installing Formula 1 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 2 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Too Few 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic

15 1 - Laundry Dispensing System 71 Installation 12/ Hour(s) 0 0 Non-Academic 305 Knowledge Check - Laundry Installation Self- 108 Water Softening 89 Water Softening Self- 311 Knowledge Check - Water Softening Self- 183 Pool And Spa RPM 38 Pool And Spa RPM Self Pool And Spa Basics 1 - Perform A Pool And Spa RPM 46 Call 309 Knowledge Check - Pool And Spa RPM Self- 184 Pool And Spa Installation 39 Pool And Spa Installation Self Planning An Installation 1 - Perform A Pool And Spa 64 Installation 310 Knowledge Check - Pool And Spa Installation Self- 313 Facility Management Self Conventional Floor Care Conventional Floor Care Carpet Care Carpet Care Housekeeping Housekeeping Odor Control Odor Control Disinfecting 12/ Hour(s) 0 0 Too Few 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic

16 Disinfecting Skin Care 12/ Hour(s) 0 0 Non-Academic Skin Care Stone Care 12/ Hour(s) 0 0 Non-Academic Stone Care 12/ Hour(s) 0 0 Non-Academic Ultra Durable Floor Care 12/ Hour(s) 0 0 Non-Academic Ultra Durable Floor Care 12/ Hour(s) 0 0 Non-Academic Wood Floor Care 12/ Hour(s) 0 0 Non-Academic Wood Floor Care 12/ Hour(s) 0 0 Non-Academic 200 Level 250 Sysco Distributor Training 396 DSDM-Sysco Distributor Training 300 Level 301 Implementing 100 Level Training Program Level Field Associate 126 Training Program - Trainer Guide Level Training Guide Review 302 New Associate Onboarding Process New Associate Recruiting New Associate Orientation Best Practices 4 - New Employee Onboarding 282 Process 303 New Manager Transitions 166 New Manager Transitions Self Assessing Your Managers Skill Building Skill Gaps 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) 2 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic

17 4 - Adapting Your Management 277 Style 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Skill Building 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective Skill Gaps 12/ Hour(s) 0.33 Combinable Interdisciplinary/Elective Creating A Contact Sheet 12/ Hour(s) 0 0 Non-Academic 304 Customer Focus 148 Customer Focus Self- 1 - Calculating The Cost Of 184 Employee Turnover The Service-Profit Chain 305 Leading And Motivating 161 Leading And Motivating Self- 1 - Leading And Motivating Self- 197 Assessment Credibility 306 Coaching 146 Coaching Self Coaching Best Practices 2 - Skills And Qualities For Effective 229 Coaching Obtaining Coaching Skills 307 Feedback Essentials 155 Feedback Essentials Self Giving And Receiving Feedback Role Play Feedback Essentials Discussion 308 Delegating 150 Delegating Self Delegating Self-Assessment 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Interdisciplinary/Elective

18 2 - Determine Tasks, Discuss And 272 Track Progress 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Purpose And Practice Of Delegating 309 Goal Setting 157 Goal Setting Self- 1 - Identify And Prioritize Goals, 193 Achieve And Monitor Progress 2 - Prioritizing And Implementing 271 Goals 310 Time Management 179 Time Management Self Identifying And Prioritizing Goals Time Management Tools 3 - Goals And Effective Time 270 Management 311 Performance Measurement 168 Performance Measurement Self- 1 - Performance Measurement 204 Basics 2 - Track Team Member 268 Performance 312 Difficult Interactions 152 Difficult Interactions Self Example Of Difficult Interactions 2 - Difficult Interactions: Causes, 266 Resources And Strategies Resolving Difficult Interactions 313 Negotiating 165 Negotiating Self Role Play 314 Persuading Others 169 Persuading Others Self- 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.33 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.33 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective

19 Number Course Title Delivery Method Course Year Establishing Credibility Recommended Course Length University of Phoenix Equivalency 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 315 Crisis Management 147 Crisis Management Self Crisis Scenarios 316 Change Management 145 Change Management Self Change Management Discussion Case Study 317 Finance Essentials 156 Finance Essentials Self Finance Essentials Discussion 318 Budgeting 141 Budgeting Self Read And Plan Budget With Soe 2 - Elements, Purpose And Process 264 Of Budgeting 319 Strategic Thinking 174 Strategic Thinking Self Thinking Creatively 2 - Strategic Thinking Self- 262 Assessment Strategic Thinking Discussion 320 Strategy Execution 175 Strategy Execution Self Swot Analysis Creating A Strategic Environment 3 - Fundamentals Of Corporate 232 Strategy 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0.33 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective

20 321 Team Leadership 177 Team Leadership Self Evaluating Your Leadership Skills Team Leadership: Dynamics, Goals And Decision Making 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Assessment And Evaluation 12/ Hour(s) 0 0 Non-Academic 322 Career Management 144 Career Management Self- 12/ Hour(s) 0 0 Non-Academic Career Management Values 12/ Hour(s) 0 0 Non-Academic 323 Meeting Management 164 Meeting Management Self- 1 - Planning And Conducting A 200 Meeting Meeting Management Discussion 324 Presentation Skills 170 Presentation Skills Self Plan And Prepare For A Meeting Field Active 2 - Prepare Self, Define Purpose And 258 Present 325 Diversity 154 Diversity Self Diversity Best Practices 326 Writing Skills 181 Writing Skills Self Field Trip Letter 327 Stress Management 176 Stress Management Self Stress Management Discussion 12/ Hour(s) 0.25 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.25 Combinable Interdisciplinary/Elective 12/ Hour(s) 1.5 Combinable Social Science 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 12/ Hour(s) 1.5 Combinable Communication Arts 329 Competency Assessment

21 Number Course Title Delivery Method Course Year Competency Assessment Part I Self- Recommended University of Phoenix Equivalency Course Length 12/ Hour(s) 0 0 Non-Academic 330 I Creating A High Performance Sales Culture In 378 The 21St Century 12/ Hour(s) Combinable Interdisciplinary/Elective 334 Retaining Employees 173 Retaining Employees Self Employee Retention Basics 2 - Impact Of Attitudes And 256 Behaviors On Retention 335 Developing Employees 151 Developing Employees Self- 1 - Developing Employees: Best 187 Practices Idps For Your Team Performance And Potential Grid 337 Decision Making 149 Decision Making Self Encouraging Team Discussion Generating And Evaluating Ideas 338 Hiring 158 Hiring Self Hiring Basics 339 Performance Appraisal 167 Performance Appraisal Self- 341 Dismissing An Employee 153 Dismissing An Employee Self Dismissing Employees 12/ Hour(s) 0.16 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.25 Combinable Interdisciplinary/Elective 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.25 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 342 Innovation And Creativity

22 159 Innovation And Creativity Self Planning For Innovation And Creativity 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective 343 Innovation Implementation 160 Innovation Implementation Self Crafting A Vision Statement 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 251 Stakeholder(s) 12/ Hour(s) 0.5 Combinable Communication Arts Communicating To Your Team 12/ Hour(s) 0.5 Combinable Communication Arts 347 Managing Upward 162 Managing Upward Self Understanding Your Manager 348 Marketing Essentials 163 Marketing Essentials Self Drafting A Marketing Plan Elements Of Analysis 350 Process Improvement 171 Process Improvement Self- 1 - Implementing Process 207 Improvement Planning A Process Redesign 351 Team Management 178 Team Management Self Leading A Team 352 Virtual Teams 180 Virtual Teams Self- 1 - Utilizing The Best 216 Communication Option Virtual Teams Discussion 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective 12/ Hour(s) 0.16 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) 1 Combinable Interdisciplinary/Elective 12/ Hour(s) 0 0 Non-Academic 353 Project Management

23 172 Project Management Self Identifying Your Project Objectives 12/ Hour(s) 0 0 Non-Academic Project Management Fundamentals 12/ Hour(s) 0 0 Non-Academic 354 Competency Assessment Competency Assessment Part Ii Self- 355 II 379 Professionals Sales Leadership Certification 365 Business Case Development 142 Business Case Development Self- 366 Business Plan Development 143 Business Plan Development Self- 367 Laying Off Employees 239 Laying Off Employees Self- 12/ Hour(s) 0 0 Non-Academic 12/ Hour(s) Interdisciplinary/Elective 390 Area Sales Manager Executive Leadership Training Area Sales Manager Executive Leadership 377 Training 12/ Hour(s) Interdisciplinary/Elective 400 Level 470 Area Route Manager Executive Sales Leadership Training Area Route Manager Executive Sales Leadership 376 Training 12/ Hour(s) Interdisciplinary/Elective 490 Area Manager Executive Sales Leadership Training Area Manager Executive Sales Leadership 375 Training Blended Territory Manager* Your Training Roadmap Login Information for Training Sites e-time Technical Service Self- Self- Self- Self- 12/ Hour(s) Interdisciplinary/Elective 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few

24 National Customer Service Self- 12/ Hour(s) Too Few Ecolab Sales Support Site Tutorial Self- 12/ Hour(s) Too Few Safety-Driven Culture Self- 12/ Hour(s) Too Few Hazard Communication Self- 12/ Hour(s) Too Few Global Business Solutions Self- 12/ Hour(s) Too Few Introduction to ESM Self- 12/ Hour(s) Too Few Workplace Respect Self- 12/ Hour(s) Too Few Hazard Communication Self- 12/ Hour(s) Too Few Benefits Self- 12/ Hour(s) Too Few Workplace Respect Self- 12/ Hour(s) Too Few Ecolab s Code of Conduct Self- 12/ Hour(s) Non-Academic Social Media Participation Policy Self- 12/ Hour(s) Too Few 110 Safety: Proper Transportation of Materials of Trade Self- 12/ Hour(s) Too Few 110 Safety: Product Disposal Guidelines Self- 12/ Hour(s) Too Few 110 Safety: Storing Chemicals in Homes and Garages Self- 12/ Hour(s) Too Few 110 Safety: Shipping Used Leased Dishmachines for Refurbishment Self- 12/ Hour(s) Too Few File Management Tool Bag AutoStart Vehicle Setup Test Kits Sales Bag Ordering (equipment, literature, etc.) Planning National Planning and Training Day

25 Corporate Account Rollouts Training Requirements Fleet Overview Vehicle Safety Personal Safety EcoNet 102 Water and Chemistry - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Water and Chemistry Warewashing Chemistry 103 Five Factors - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Five Factors Warewashing Dishmachine and Dispenser Components Field Activity Conveyor Dishmachine Common Components 105 Electricity - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Electrical Safety Electrical Checks and Diagnosis Find and Use Product Guides 123 Warewashing RPM Self- Warewashing RPM Call Recirculating Door Machine RPM Titrate Machine Detergent and EcoCenter Dispenser Setup Titrate Flatware Presoak Titrate Manual Pot and Pan Soak Review Training Progress with District Manager Check-In Online ServSafe Certification Module Self- 12/ Hour(s) Non-Academic

26 Foodservice Solutions Class at Ecolab Facility 12/ Hour(s) Non-Academic 102 Water and Chemistry - Hospitality Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Water and Chemistry Laundry Chemistry 103 Five Factors - Hospitality Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Five Factors Laundry and Housekeeping Skull Session Laundry Machine Common Components Field Activity 105 Electricity - Hospitality Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Electrical Safety 143 Laundry RPM Call Self- Review Tri-Star XP Dispenser Information Paper Self- 12/ Hour(s) Non-Academic Laundry RPM Call Laundry RPM Calls 12/ Hour(s) Non-Academic Review Training Progress with District Manager Check-In Laundry and Housekeeping Solutions Class at Ecolab Facility 12/ Hour(s) Non-Academic Home Office Organization Equipment Organization Computer Setup and Navigation Mindleaders Microsoft Office 2007 Modules Self- 12/ Hour(s) 3.5 Combinable Interdisciplinary/Elective 106 Gain Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Gain e-practice Self- Prospect Call (With Trainer) 12/ Hour(s) Non-Academic 104 Sales Planning Self- Key Reports, 100% Plan and Performance Track Business Model, Strategy, Account Rollout Skull Session

27 Creating a Route Plan Self- Prospect Field Day with Trainer 12/ Hour(s) Non-Academic Prospecting Field Day with District Manager 12/ Hour(s) Non-Academic Prospecting Day With Distributor Sales Development Manager 12/ Hour(s) Non-Academic Prospecting Day with Street Sales Development Manager Complete Competitive Account Survey with SSDM Write a Sales Proposal with SSDM Review Training Progress with Trainer Check-In Sales and Business Fundamentals Class at Ecolab Facility 12/ Hour(s) Interdisciplinary/Elective 130 Leased Dishmachine Routine Preventive Maintenance Call Self- Understanding EDLP RPM Call on a Leased Dishmachine 131 EDLP Installation Self- EDLP Installation EDLP Installation EDLP Routine Preventive Maintenance Call #1 EDLP Routine Preventive Maintenance Call #2 EDLP Routine Preventive Maintenance Call #3 EDLP Routine Preventive Maintenance Call #4 Review Training Progress with District Manager Check-In Advanced Warewashing Solutions at Ecolab Facility 12/ Hour(s) Interdisciplinary/Elective 163 Housekeeping RPM Self- Housekeeping RPM Housekeeping Day in the CPO Certification Pre-Work Self- 12/ Hour(s) Non-Academic

28 183 Pool and Spa RPM Self- Pool and Spa Basics Pool and Spa RPM 184 Pool and Spa Installation Self- Planning a Pool and Spa Installation Skull Session Pool and Spa Installation 12/ Hour(s) Non-Academic 153 Facility Management Self- 12/ Hour(s) Non-Academic Conventional Floor Care 12/ Hour(s) Non-Academic Conventional Floor Care 12/ Hour(s) Non-Academic Carpet Care 12/ Hour(s) Non-Academic Carpet Care 12/ Hour(s) Non-Academic Housekeeping 12/ Hour(s) Non-Academic Housekeeping 12/ Hour(s) Non-Academic Odor Control Odor Control Disinfecting Program High Touch Point Demonstration 12/ Hour(s) Non-Academic Floor Care, Pool and Spa Solutions Class at Ecolab Facility 12/ Hour(s) Interdisciplinary/Elective Final Exam 124 Warewashing ESR Self- ESR: How Serious is it? 12/ Hour(s) Non-Academic Troubleshooting Techniques Warewashing Demos to Evaluate Food Soils 125 Warewashing Installation Self- Planning a Warewashing Installation Skull Session

29 Review EcoCenter Installation and Operation Manual Self- Participate in EcoCenter Installation Warewashing Installation Review 12/ Hour(s) Non-Academic Review Oasis Installation and Operation Manuals Self- Participate in Oasis Dispenser Installation 120 Warewashing Intermediate Operational Efficiency Self- 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective Operational Efficiency 12/ Hour(s) Non-Academic 122 Warewashing Basic Merchandising Self- 12/ Hour(s) Too Few Service Value into Sales Opportunities Skull Session Role Play Merchandising Service and Selling Solutions Role-Play Field Day with Street Sales Development Manager 12/ Hour(s) Non-Academic 126 Warewashing Cost Concerns Self- Causes of Excess Detergent Consumption Skull Session Consumption and Inventory Report Role Play Customer Perception vs. Actual Costs Role-Play 12/ Hour(s) Non-Academic 127 Warewashing Procedures Issues Self- Document Warewashing Procedures Field Activity Warewashing Field Procedures Worksheet Role Play Customer Conversation Regarding Procedures Role-Play 132 The Apex Program Self- 132 Installing and Programming Apex Self- Apex Workshop 1 Installation and Account Set- Up Self- Review Apex I&O Manual Self- Assist with Apex Installation 133 Selling Apex Self- 12/ Hour(s) Non-Academic

30 133 Merchandising Apex Self- Apex Workshop 2 Merchandising Apex Self- 128 Warewashing Optimization Problems Self- Evaluating High Cost Concerns Warewashing Day in the 129 Warewashing Customer Perception Self- Review Warewashing Costs EcoNet Customer Activity 145 Laundry Installation Self- Installing Formula 1 Laundry Dispensing System Installation 12/ Hour(s) Non-Academic 149 Laundry Customer Perception Self- Laundry Chemical and Linen Analysis Field Activity Laundry Cost Analysis 12/ Hour(s) Non-Academic 148 Laundry Optimization Problems Self- Troubleshooting Laundry Costs Customer Meeting Role Play Role-Play 12/ Hour(s) Non-Academic 146 Laundry Cost Concerns Self- Causes of Excess Chemical Consumption Skull Session 12/ Hour(s) Non-Academic Complete Laundry Customer Information Sheet Explaining Laundry Costs Role Play Role-Play Foodservice Territory Manager* Your Training Roadmap Login Information for Training Sites e-time Self- Self- Self- 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few

31 Technical Service Self- 12/ Hour(s) Too Few National Customer Service Self- 12/ Hour(s) Too Few Ecolab Sales Support Site Tutorial Self- 12/ Hour(s) Too Few Safety-Driven Culture Self- 12/ Hour(s) Too Few Hazard Communication Self- 12/ Hour(s) Too Few Global Business Solutions Self- 12/ Hour(s) Too Few Introduction to ESM Self- 12/ Hour(s) Too Few Workplace Respect Self- 12/ Hour(s) Too Few Hazard Communication Self- 12/ Hour(s) Too Few Benefits Self- 12/ Hour(s) Too Few Workplace Respect Self- 12/ Hour(s) Too Few Ecolab s Code of Conduct Self- 12/ Hour(s) Non-Academic Social Media Participation Policy Self- 12/ Hour(s) Too Few 110 Safety: Proper Transportation of Materials of Trade Self- 12/ Hour(s) Too Few 110 Safety: Product Disposal Guidelines Self- 12/ Hour(s) Too Few 110 Safety: Storing Chemicals in Homes and Garages Self- 12/ Hour(s) Too Few 110 Safety: Shipping Used Leased Dishmachines for Refurbishment Self- 12/ Hour(s) Too Few File Management Tool Bag AutoStart Vehicle Setup Test Kits Sales Bag Ordering (equipment, literature, etc.) Planning

32 National Planning and Training Day Corporate Account Rollouts Training Requirements Fleet Overview Vehicle Safety Personal Safety EcoNet 102 Water and Chemistry - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Water and Chemistry Warewashing Chemistry 103 Five Factors - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Five Factors Warewashing Dishmachine and Dispenser Components Field Activity Conveyor Dishmachine Common Components 105 Electricity - Foodservice Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Electrical Safety Electrical Checks and Diagnosis Find and Use Product Guides 123 Warewashing RPM Self- Warewashing RPM Call Recirculating Door Machine RPM Titrate Machine Detergent and EcoCenter Dispenser Setup Titrate Flatware Presoak Titrate Manual Pot and Pan Soak Review Training Progress with District Manager Check-In

33 Online ServSafe Certification Module Self- 12/ Hour(s) Non-Academic 124 Warewashing ESR Self- ESR: How Serious Is It? 12/ Hour(s) Non-Academic Troubleshooting Techniques Warewashing Demos to Evaluate Food Soils 125 Warewashing Installation Self- Planning a Warewashing Installation Skull Session Review EcoCenter Installation and Operation Manual Self- Participate in EcoCenter Installation Warewashing Installation Review 12/ Hour(s) Non-Academic Review Oasis Installation and Operation Manuals Self- Participate in Oasis Dispenser Installation 120 Warewashing Intermediate Operational Efficiency Self- 12/ Hour(s) 0.75 Combinable Interdisciplinary/Elective Operational Efficiency 12/ Hour(s) Non-Academic Review Training Progress with Trainer Check-In 127 Warewashing Procedures Issues Self- Warewashing Procedures Warewashing Day in the Field Procedures Worksheet Customer Conversation Regarding Procedures Role-Play Role-Play 132 The Apex Program Self- 132 Installing and Programming Apex Self- Apex Workshop 1 Installation and Account Setup Self- Review Apex I&O Manual Self- Assist with Apex Installation Foodservice Solutions Class at Ecolab Facility 12/ Hour(s) Non-Academic

34 133 Selling Apex Self- 12/ Hour(s) Non-Academic 133 Merchandising Apex Self- Apex Workshop 2 Merchandising Apex Self- 128 Warewashing Optimization Problems Self- Evaluating High Cost Concerns Warewashing Day in the 129 Warewashing Customer Perception Self- Review Warewashing Costs EcoNet Customer Activity Review Training Progress with Trainer Check-In 130 Leased Dishmachine Routine Preventive Maintenance Call Self- Understanding the EDLP RPM Call on a Leased Dishmachine 131 EDLP Installation Self- EDLP Installation EDLP Installation Home Office Organization Equipment Organization Computer Setup and Navigation Mindleaders Microsoft Office 2007 Modules Self- 12/ Hour(s) 3.5 Combinable Interdisciplinary/Elective Review Training Progress with District Manager Check-In 106 Gain Self- 12/ Hour(s) 0.5 Combinable Interdisciplinary/Elective Gain e-practice Self- Prospect Call (With Trainer) 12/ Hour(s) Non-Academic 104 Sales Planning Self-

35 Key Reports, 100% Plan and Performance Track Business Model, Strategy and Accounts Rollout Creating a Route Plan Prospect Call (With Trainer) 12/ Hour(s) Non-Academic Review Training Progress with Trainer Check-In Prospect Field Day with Trainer 12/ Hour(s) Non-Academic Prospecting Field Day with District Manager 12/ Hour(s) Non-Academic Prospecting Day With Distributor Sales Development Manager 12/ Hour(s) Non-Academic Review Training Progress with District Manager Check-In Prospecting Day with Street Sales Development Manager Complete Competitive Account Survey with SSDM Write a Sales Proposal with SSDM Review Training Progress with Trainer Check-In Sales and Business Fundamentals Class at Ecolab Facility 12/ Hour(s) Interdisciplinary/Elective Final Exam Route Sales Manager* Your Training Roadmap Login Information for Training Sites e-time Technical Service National Customer Service Ecolab Sales Support Site Tutorial Safety-Driven Culture Hazard Communication Global Business Solutions Self- Self- Self- Self- Self- Self- Self- Self- Self- 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few 12/ Hour(s) Too Few

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