University of Phoenix - Prior Learning Assessment - Corporate Articulation. Washington State Department of Personnel Training and Development

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1 - Prior Learning Assessment - Corporate Articulation Washington State Department of Personnel Training and Development Credit Recommendation Guide (CRG) The following courses have been evaluated by Corporate Articulation to potentially fulfill General Education or Elective credits for an Undergraduate Degree. In order to receive any of the credits recommended below, students should submit supporting documents to Prior Learning Assessment. For more information on PLA visit: ecampus.phoenix.edu/pla or contact the department toll free at *NOTE: Fees are applicable for credits evaluated. PLA will not award credit for certifications or coursework that duplicates the content of credits earned through PLA, transfer credit, National Testing Program credit or. Clock hour to semester credit hour conversions are made based on current academic standards as outlined in the academic policy of the University. : (General Education or Elective category to which credit can be applied) Combinable: s may only be combined with courses of similar content, modality and General Education/Elective areas. Non-Academic: Lack of college level theory and/or principle necessary for credit recognition. Company specific and skill-based training. Too Few : s/training that cannot receive credit because they are less than 1 hour total in length. Similar content in a 1(+) hour timeframe may be eligible for credit. : Indicates the total amount of actual learning time. Any breaks or lunch time included in the initial clock hours have been removed. Title IV01 INVESTIGATOR TRAINING CORE IV02 INVESTIGATOR TRAINING ADVANCED ADULT LEARNING STYLES: ITS INFLUENCE ON JOB E055 PERFORMANCE E075 ASSERTIVE COMMUNICATION E015 COMMUNICATION STYLES & SKILLS FOR EMPLOYEES EC03 CRUCIAL CONVERSATIONS E008 INTERPERSONAL COMMUNICATION SKILLS E00T INTERPERSONAL CONFLICT MANAGEMENT 06/ COMBINABLE 12/ NON-ACADEMIC COMMUNICATION ARTS COMMUNICATION ARTS COMMUNICATION ARTS COMMUNICATION ARTS

2 Title E006 SERVING DIFFICULT CLIENTS E002 PRESENTATION SKILLS E001 PRESENTATION SKILLS, ADVANCED E055 ADULT LEARNING STYLES: ITS INFLUENCE ON JOB PERFORMANCE E005 DESIGNING EFFECTIVE TRAINING PROGRAMS E076 TRAIN-THE-TRAINER: EFFECTIVE DELIVERY TECHNIQUES EW43 CLEAR RULE WRITING EW39 EDITING & PROOFREADING SKILLS EW28 GRAMMAR REVIEW EW38 TECHNICAL WRITING: EDITING & PROOFREADING TECHNIQUES FOR TECHNICAL WRITERS EW37 TECHNICAL WRITING: TRICK OF THE TRADE EW50 WRITING DOCUMENTS IN PLAIN TALK EW44 WRITING FOR THE WEB EW44 WRITING MINUTES & MEETING NOTES EW44 WRITING POLICIES & PROCEDURES EW04 WRITING SKILLS T331 CRYSTAL REPORTS XI- LEVEL D229 DATABASE PLANNING & DESIGN LECTURE/WORKSHOP T662 SQL QUERY TUNING AND OPTIMIZATION T270 SQL QUERY WITH TRANSACT-SQL 12/ / NON-ACADEMIC 12/ COMMUNICATION ARTS 12/ NON-ACADEMIC COMMUNICATION ARTS COMMUNICATION ARTS 12/ COMBINABLE COMMUNICATION ARTS 12/ COMBINABLE COMMUNICATION ARTS COMMUNICATION ARTS SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

3 01-04-T410 Title SQL SERVER 2005 DATABASE DESIGN & IMPLEMENTATION T633 SQL SERVER 2005 FUNDAMENTALS T609 SQL SERVER 2005 REPORTING SERVICES T409 SQL SERVER 2005 SYSTEM ADMINISTRATION T351 SERVER INTEGRATION SERVICES (SSIS) T275 SQL STORED PROCEDURES D156 SQL: STRUCTURED QUERY LANGUAGE LECTURE/WORKSHOP T625 ADO.NET LEVEL T337 AGILE MODELING T640 AJAX LEVEL I T640 AJAX LEVEL II T565 ASP.NET 2.0 -LEVEL T563 ASP.NET 2.0 -LEVEL T663 ASP.NET 3.5 LEVEL T202 BIZTALK SERVER 2006 R T617 C# LEVEL T559 C# LEVEL T011 INTRODUCTION TO PROGRAMMING T317 JAVASCRIPT ADVANCED T034 JAVASCRIPT BASICS SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

4 Title T028 OBJECT-ORIENTED ANALYSIS & DESIGN - UML T616 OOP FOR VISUAL STUDIO T660 SERVICE ORIENTED ARCHITECTURE (SOA) T661 SHAREPOINT DEVELOPMENT - LEVEL T614 VISUAL BASIC LEVEL T618 VISUAL BASIC LEVEL 2 - LEVEL T659 VISUAL BASIC AND C# LEVEL T329 VISUAL STUDIO.NET T664 ADVANCED ARCGIS: PRODUCTIVITY, GEOPROCESSING, AND ANALYSIS T653 ARCGIS DESKTOP I: GETTING STARTED WITH GIS T654 ARCGIS DESKTOP II: TOOLS AND FUNCTIONALITY T655 ARCGIS DESKTOP III: WORKFLOWS AND ANALYSIS T T365 WORKING WITH ARCGIS FOR NATURAL RESOURCES WORKING WITH GEODATABASES & LINEAR REFERENCING T017 A+ CERTIFICATION TRAINING T050 CISCO-INTERCONNECTING NETWORK DEVICES (ICND) T629 EXCHANGE SERVER T091 NETWORKING - HANDS ON T552 NETWORKING ESSENTIALS & IP ADDRESSING T246 VB SCRIPTING & WINDOW SCRIPT HOST BASICS 06/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

5 Title T646 VIRTUAL SERVER T632 ITIL SERVICE MANAGEMENT ESSENTIALS T656 ITIL V3 CERTIFICATE COURSE P023 ITIL MANAGEMENT OVERVIEW T603 LINUX ACCELERATED T650 POWERSHELL SCRIPTING T626 SHAREPOINT SERVER 2007 ADMINISTRATION T652 WINDOWS COMMUNICATION FOUNDATION (WCF) T T T364 WINDOWS SERVER 2003: MANAGING & MAINTAINING A WINDOWS ENVIRONMENT WINDOWS SERVER 2008: NEW FEATURES & UPGRADING WINDOWS SERVER: IMPLEMENTING ACTIVE DIRECTORY T624 WINDOWS VISTA CLIENT T363 WINDOWS XP: TROUBLESHOOTING APPLICATIONS & THE OS T308 WIRELESS SECURITY: CWSP CERTIFICATION T255 SECURITY T210 CASCADING STYLE SHEETS: FUNDAMENTALS T211 CASCADING STYLE SHEETS: MASTERING WEB DESIGN T635 DREAMWEAVER CS3 LEVEL T636 DREAMWEAVER CS3 LEVEL T658 DREAMWEAVER CS4 LEVEL 1 SCIENCE/TECHNOLOGY 06/ NON-ACADEMIC 06/ NON-ACADEMIC 06/ NON-ACADEMIC 06/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 06/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

6 Title T649 FLASH CS3 PROFESSIONAL D632 SHAREPOINT DESIGNER T D632 WEB FORMS CREATION WITH INFOPATH 2007 AND SHAREPOINT WEB PAGE DESIGN USING SHAREPOINT DESIGNER T243 WEB SERVICES DEVELOPMENT USING XML M401 SUPERVISION ESSENTIALS I M402 SUPERVISION ESSENTIALS II M430 MID-MANAGEMENT LEADERSHIP ACADEMY N/A MID-MANAGEMENT LEADERSHIP ACADEMY ALUMNI ROUNDTABLE C056 DISCOVERING YOUR STRENGTHS WORKSHOP C057 LEADING THE FOUR GENERATIONS WORKSHOP N/A LEADERSHIP SPEAKER SERIES HR57 HR PROFESSIONAL SERIES HR HR62 TRANSITION WORKSHOPS GM GM03 USING CHARTS & GRAPHICS TO COMMUNICATE ABOUT PERFORMANCE USING DATA & STATISTICAL TOOLS TO ANALYZE & IMPROVE PERFORMANCE D466 ACCESS VBA D462 ACCESS 2003 LEVEL D463 ACCESS 2003 LEVEL D464 ACCESS 2003 LEVEL 3 SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ / / NON-ACADEMIC 06/ NON-ACADEMIC 06/ NON-ACADEMIC 06/ NON-ACADEMIC 06/ Feb 0 0 NON-ACADEMIC 12/

7 Title D472 ACCESS 2007 LEVEL D616 ACCESS 2007 LEVEL D645 ACCESS 2007 LEVEL D471 EXCEL VBA D461 EXCEL 2003 LEVEL 1 ACCELERATED D468 EXCEL 2003 LEVEL 1 FOR NEW USERS D469 EXCEL 2003 LEVEL D470 EXCEL 2003 LEVEL 3: MACROS AND DATA ANALYSIS D344 EXCEL 2007 LEVEL D617 EXCEL 2007 LEVEL 1 FOR NEW USERS D618 EXCEL 2007 LEVEL D630 EXCEL 2007 LEVEL D643 EXCEL 2007 LEVEL 4: POWER USER D251 EXPRESSION WEB D498 FRONTPAGE LEVEL D473 FRONTPAGE LEVEL D626 INDESIGN CS3 LEVEL D613 OFFICE D637 OFFICE 2007 MIGRATING TO D459 OUTLOOK LEVEL 1 06/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

8 Title D475 OUTLOOK LEVEL D619 OUTLOOK 2007 LEVEL D620 OUTLOOK 2007 LEVEL D476 POWERPOINT 2003 LEVEL D477 POWERPOINT 2003 LEVEL D621 POWERPOINT 2007 LEVEL D622 POWERPOINT 2007 LEVEL D479 PUBLISHER D638 PUBLISHER T627 SHAREPOINT SERVICES FOR NEW USERS D480 VISIO LEVEL D481 VISIO LEVEL D624 VISIO LEVEL D460 WORD LEVEL D482 WORD LEVEL D600 WORD LEVEL D483 WORD LEVEL D640 WORD 2007: FORMS, MACROS AND XML D615 WORD 2007 LEVEL D623 WORD 2007 LEVEL 2 06/

9 Title D639 WORD 2007 MANAGING LONG DOCUMENTS D625 ACROBAT D646 ACROBAT D631 ILLUSTRATOR CS D474 ILLUSTRATOR CS D629 INDESIGN CS3 LEVEL D647 INDESIGN CS4 LEVEL D649 INDESIGN CS4 LEVEL D644 PHOTOSHOP CS4 - LEVEL D648 PHOTOSHOP CS4 - LEVEL D485 PHOTOSHOP CS3 LEVEL D499 PHOTOSHOP CS3 LEVEL E059 CUSTOMER SERVICE E E E079 CUSTOMER SERVICE: MAINTAINING A POSITIVE ATTITUDE CUSTOMER SERVICE: MAKING A GOOD FIRST IMPRESSION CUSTOMER SERVICE: BEST FRIEND OR WORST FEAR M084 EFFECTIVE MEETING MANAGEMENT R001 ELECTRONIC RECORDS MANAGEMENT EP72 FACILITATOR SKILLS TRAINING PHASE ZM37 HANDLING EMOTIONS UNDER PRESSURE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/

10 Title EE05 MANAGING JOB STRESS EP16 RECORDS AND INFORMATION MANAGEMENT AND USING THE STATE RECORD CENTER EP04 SUCCESS HABITS M094 TIME MANAGEMENT M501 HELP II: DIVERSITY MANAGEMENT M M504 HELP II: EFFECTIVE INVESTIGATIONS IN A JUST CAUSE WORLD HELP II: ETHICAL LEADERSHIP & DECISION MAKING M506 HELP II: LAWFUL & EFFECTIVE HIRING PRACTICES M M503 HELP II: PREVENTING DISCRIMINATION, HARASSMENT & MANAGING ACCOMMODATIONS HELP II: WORKPLACE VIOLENCE ASSESSMENT & PREVENTION M BUDGETING FOR THE NON-FINANCIAL MANAGER CHANGE MANAGEMENT: FINDING THE "UP" IN HR57 UPHEAVAL ZM52 COACHING: BRINGING OUT THE BEST IN OTHERS ZM84 DEVELOPING OTHERS FOR STELLAR CUSTOMER SERVICE ZM35 GIVING RECOGNITION M450 HOW NOT TO MICROMANAGE M308 THE LANGUAGE OF LEADERSHIP M229 LEADERSHIP MASTERY: CREATING DELIBERATE SUCCESS M516 LONG DISTANCE SUPERVISION M515 MASTERING CHANGE 12/

11 Title M251 MANAGING ACROSS THE GENERATIONS M234 NEGOTIATION M230 PERFORMANCE COACHING: EMPOWERING OTHERS TO BE THEIR BEST M325 PERFORMANCE & DEVELOPMENT PLAN ZM86 PRINCIPLES & QUALITIES OF GENUINE LEADERSHIP PROBLEM SOLVING AND DECISION MAKING ZM87 PROVIDING FEEDBACK - MANAGERS M421 REALITY CHECK: IS MANAGEMENT FOR ME? M011 SUCCEEDING AS A MID-LEVEL MANAGER M M CS02 UNDERSTANDING BUDGET PLANNING & THE BUDGET PROCESS 06/ / COMBINABLE 12/ COMBINABLE 12/ RESOLVING INTERPERSONAL & ORGANIZATIONAL CONFLICT DETERMINING COMPETENCIES THRU JOB ANALYSIS HR52 HUMAN RESOURCE FUNDAMENTALS CS04 JUST CAUSE TRAINING HR56 MULTIGENERATIONAL RECRUITING ET15 SHRM: LEARNING SYSTEM WORKSHOP D638 PROJECT T631 BUSINESS ANALYSIS FOR THE IT PROFESSIONAL HR17 HUMAN RESOURCES METRICS: LINKING RESOURCES TO ORGANIZATIONAL MISSIONS EE33 DEFENSIVE DRIVING 06/ / NON-ACADEMIC 06/ / / NON-ACADEMIC

12 Title EPF2 ETHICS IN STATE GOVERNMENT EE41 FIRST AID/CPR/AED 1-14-EP49 SEXUAL HARASSMENT AWARENESS & PREVENTION EP50 UNDERSTANDING THE DIVERSE WORKFORCE M206 VIOLENCE IN THE WORKPLACE T638 PROJECT MANAGEMENT SKILLS FOR THE BUSINESS ANALYST T088 PROJECT MANAGEMENT: TEAM APPROACH FOR IT T T071 SOFTWARE INSPECTIONS AND PEER INSPECTIONS SOFTWARE REQUIREMENTS DEVELOPMENT & MANAGEMENT T216 USE CASES: EXPLORING USER REQUIREMENTS 06/ NON-ACADEMIC 12/ COMBINABLE 12/ COMBINABLE T648 IT RISK MANAGEMENT PROJECT MANAGEMENT FUNDAMENTALS FOR IT T637 PROJECTS PROJECT RISK MANAGEMENT P011 TAKING CHARGE OF ORGANIZATIONAL CHANGE P009 HIGH QUALITY BUSINESS REQUIREMENTS P010 PROJECT MANAGEMENT: A FUNDAMENTAL VIEW P012 QUALITY FOR PROJECT MANAGERS P013 RAPID ASSESSMENT AND RECOVERY OF TROUBLED PROJECTS T634 PROJECT SCOPE AND RISK MANAGEMENT T547 IT PROJECT MANAGEMENT OVERVIEW 06/ / / /

13 01-14-P022 Title BUSINESS PROCESS ANALYSIS AND MANAGEMENT P019 PROJECT COMMUNICATIONS MANAGEMENT P021 PROJECT DELIVERABLES SEMINAR P017 PROJECT EXECUTION, CONTROL & CLOSURE P015 PROJECT INITIATION & PLANNING P018 PROJECT LEADERSHIP & TEAM MANAGEMENT P007 PROJECT MANAGEMENT ESSENTIALS P008 PROJECT MANAGEMENT FOR SUPERVISORS P024 PROJECT PERFORMANCE MEASUREMENT P014 PROJECT REQUIREMENTS DEVELOPMENT & MANAGEMENT PROJECT RISK MANAGEMENT COMMUNICATION STYLES & SKILLS COMMUNICATIONS SKILLS FOR SUPERVISORS AND LEAD WORKERS EFFECTIVE COMMUNICATION SKILLS FOR MANAGERS PUNCTUATION SKILLS WRITING MANUALS AND INSTRUCTIONAL MATERIAL CUSTOMER SERVICE: THE TELEPHONE - BEST FRIEND OR WORST FEAR HEALING CUSTOMER RELATIONSHIPS COMMUNICATION COURSES COMMUNICATION ARTS COMMUNICATION ARTS COMMUNICATION ARTS 12/ NON-ACADEMIC COMMUNICATION ARTS CUSTOMER SERVICE HUMAN RESOURCES 12/ COMBINABLE

14 Title BUILDING CONFIDENCE, COMPETENCE, AND CREDITABILITY CONDUCTING ON-THE-JOB TRAINING DESIGNING EFFECTIVE TRAINING PROGRAMS ESSENTIALS OF CAREER TRANSITIONS ETHICS: USE OF STATE RESOURCES GOVERNMENT TO GOVERNMENT TRAINING HELP HR UPDATE - PART 1: EEO & HARASSMENT HELP MANAGER UPDATE - PART 1: PERFORMANCE MANAGEMENT, DOCUMENTATION, AND LAWFUL TERMINATIONS 12/ / COMBINABLE HELP MANAGER UPDATE - PART 2: HARASSMENT AND EEO, THE NEW FRONTIER FOR MANAGERS HELP MANAGER UPDATE - PART 3: MANAGEMENTS ROLE IN MANAGING LEAVES OF ABSENCE, MEDICAL INQUIRIES AND EXAMINATIONS, AND ABSENTEEISM HELP MANAGER UPDATE - PART 4: DIVERSITY MANAGEMENT HELP MANAGER UPDATE - PART 5: UNDERSTANDING PERC AND COLLECTIVE BARGAINING REFORM HELP: COMPENSATION & LABOR RELATIONS (MODULE D) ABSENCE MEDICAL INQUIRIES AND HELP: EQUAL TREATMENT (MODULE C) HELP: ACADEMY EXECUTIVE UPDATE HELP: HIRING, PERFORMANCE & CORRECTIVE ACTION (MODULE A) HELP: ACADEMY HUMAN RESOURCE CONSULTANT - MODULE 1 HELP: ACADEMY HUMAN RESOURCE CONSULTANT - MODULE 2 12/ COMBINABLE

15 Title HELP: ACADEMY HUMAN RESOURCE CONSULTANT - MODULE 3 HELP: ACADEMY HUMAN RESOURCE CONSULTANT - SENIOR HELP: ACADEMY MANAGING DIVERSITY (MODULE E) HELP: ACADEMY WORKPLACE VIOLENCE & EMPLOYEE SAFETY (MODULE B) IMPLEMENTING PERFORMANCE-BASED APPRAISALS INTERNAL CONSULTING PHASE I CORE INTERNAL CONSULTING PHASE II ADVANCED INTERVIEWING: HIRING THE BEST INVESTIGATOR TRAINING CORE INVESTIGATOR TRAINING ADVANCED LABOR RELATIONS BASICS MEDIATION VIOLENCE IN THE WORKPLACE ADAPTING TO CHANGE ADULT LEARNING STYLES: ITS INFLUENCE ON JOB PERFORMANCE THINKING COMPETITIVELY (NOW CALLED: ANALYZING THE COST OF GOVERNMENT SERVICES) CHANGE LEADERSHIP THE CLIMATE FOR PERFORMANCE COACHING FOR PERFORMANCE MANAGEMENT/SUPERVISORY COURSES 12/ / / TOO FEW HOURS 12/ / / / COMBINABLE 12/ / COMBINABLE 12/ COMBINABLE 12/ COMBINABLE

16 Title COMMUNICATING & REINFORCING CHANGE CONDUCTING LAWFUL HUMAN RESOURCE INVESTIGATIONS DEVELOPING THE CROSS-FUNCTIONAL TEAM EFFECTIVE MEETING MANAGEMENT EFFECTIVE MANAGEMENT & PERFORMANCE BASED APPRAISALS ENERGIZING AND EMPOWERING EMPLOYEES ESSENTIAL SKILLS FOR TOMORROW'S MANAGER SIMULATION ESTIMATING: THE ART & SCIENCE OF CREATING REALISTIC ESTIMATES EXECUTIVE MANAGEMENT DEVELOPMENT CORE PROGRAM 2004 EXECUTIVE REFRESHER PROGRAM FACILITATOR SKILLS TRAINING PHASE 2 GRANT WRITING INTERVIEW READINESS LANGUAGE OF LEADERSHIP, THE LEADING CHANGE KNOWLEDGE AS STRATEGY: PERFORMANCE IMPROVEMENT MAKING THE CHANGE MANAGING OTHERS THROUGH CHANGE SIMULATION MENTORING: MAXIMIZING YOUR EXPERIENCE AS A PROTÉGÉ MENTORING: HOW TO BE A GREAT MENTOR! 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ / / COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ NON-ACADEMIC 12/ COMBINABLE

17 Title MID-MANAGEMENT DEVELOPMENT CORE PROGRAM MOTIVATE AND RECOGNIZE EMPLOYEES MOTIVATION: TECHNIQUES TO MAXIMIZE PERFORMANCE MOTIVATION & DELEGATION MYERS-BRIGGS TYPE INDICATOR (MBTI) TRAINING OVERCOMING THE CHALLENGES OF CHANGE PARADIGM SHIFT OF CHANGE, THE PARTNERING WITH SUPERVISORS & MANAGERS PEER MENTORING FOR YOUR TEAM 12/ / COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ PERFORMANCE APPRAISAL & LEGAL ISSUES PERFORMANCE COACHING: EMPOWERING OTHERS TO BE THEIR BEST PERFORMANCE MANAGEMENT FUNDAMENTALS FOR SUPERVISORS AND MANAGERS PERFORMANCE MEASUREMENT FOR MANAGERS PERFORMANCE MEASUREMENT - FUNDAMENTALS PERFORMANCE MEASUREMENT - ADVANCED PERSONAL SAFETY PLANNING FOR PERFORMANCE DISCUSSIONS PREVENTING PROBLEM PERFORMANCE PROVIDING CONSTRUCTIVE FEEDBACK - MANAGERS REFACTORING & UNIT TESTING 12/ / COMBINABLE 12/ COMBINABLE 12/ COMBINABLE 12/ COMBINABLE

18 Title REMOVING PERFORMANCE BARRIERS RESOLVING INTERPERSONAL & ORGANIZATIONAL CONFLICT SENIOR LEADERSHIP EDUCATION FORUM SETTING AND CLARIFYING STANDARDS STRATEGIC PLANNING SUPERVISORY ROLES & PERFORMANCE MANAGEMENT TAKING CHARGE OF INVOLUNTARY CAREER CHANGES TRAIN THE TRAINER: EFFECTIVE DELIVERY TECHNIQUES UNDERSTAND AND CONFRONT PERFORMANCE PROBLEMS WELCOME TO STATE SUPERVISION 12/ COMBINABLE 12/ / COMBINABLE 12/ / / COMBINABLE 12/ COMBINABLE PROJECT MANAGEMENT: A TEAM APPROACH FOR IT PROJECT MANAGEMENT: BEST PRACTICES FOR MANAGING SOFTWARE PROJECTS PROJECT MANAGEMENT: BEST PRACTICES ROUNDTABLE PROJECT MANAGEMENT: GETTING OFF TO THE RIGHT START - LAUNCHING TEAMS AND ADAPTING TO COMMUNICATIONS STYLES PROJECT MANAGEMENT: PLAYING ON A PROJECT TEAM PROJECT MANAGEMENT: SOLVING PROBLEMS AND MAKING DECISIONS ADOBE INDESIGN CS (CREATIVE SUITE) ADABASE FUNDAMENTALS: CONCEPTS & FACILITIES PROJECT MANAGEMENT PROJECT MANAGEMENT 12/ / COMBINABLE COMPUTER COURSES SCIENCE/TECHNOLOGY

19 Title ADOBE ILLUSTRATOR - LEVEL 1 CICS - COMMAND LEVEL APPLICATION PROGRAMMING DEPLOYING OFFICE 2003 DESIGN PATTERNS FOR.NET PROGRAMMING EXCHANGE SERVER 2003 INTERNET FUNDAMENTALS & RESEARCH JCL MVS WORKSHOP MVS UTILITIES & TOOLS (MVS, TSO/ISPF, JCL) NATURAL PROGRAMMING INTERMEDIATE NETWORKING FOR CAREER SUCCESS OBJECT-ORIENTED ANALYSIS & DESIGN (UML) OOAD UML OVERVIEW PHOTOSHOP LEVEL 1 PHOTOSHOP LEVEL 2 RATIONAL ROSE REXX PROGRAMMING - INTRODUCTION REXX PROGRAMMING - ADVANCED SAS FUNDAMENTALS SECURITY.NET APPLICATION DEVELOPMENT SECURITY: CRYPTOGRAPHY FUNDAMENTALS 12/ SCIENCE/TECHNOLOGY 12/ / SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ NON-ACADEMIC 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

20 Title SECURITY: FIGHTING MALICIOUS SOFTWARE SECURITY: PACKET ANALYSIS & INTRUSION DETECTION SECURITY: RISK MANAGEMENT & INFORMATION OWNERSHIP SECURITY + SECURITY: BUILDING INTERNET FIREWALLS SECURITY CLINIC - MS2800 SECURITY CONSIDERATIONS FOR CONDUCTING BUSINESS OVER THE WEB SECURITY-ENHANCED WEB APPLICATION DEVELOPMENT SECURITY SEMINAR FOR DEVELOPERS - MS2805 SOFTWARE RISK MANAGEMENT - INTRODUCTION VSAM - INTRODUCTION WEB DESIGN AND USABILITY TECHNIQUES WINDOWS ISA SERVER WINDOWS SERVER 2003 IIS 6.0 WINDOWS SERVER 2003 IMPLEMENTING SECURITY WINDOWS SERVER 2003 IMPLEMENTING NETWORK INFRASTRUCTURE WINDOWS SERVER 2003 MANAGING AND MAINTAINING A WINDOWS ENVIRONMENT WINDOWS SERVER 2003 PLANNING THE ACTIVE DIRECTORY INFRASTRUCTURE WINDOWS SERVER 2003 PLANNING THE NETWORK INFRASTRUCTURE WINDOWS SERVER 2003 UPDATING SKILLS FROM 2000 AND NT SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ COMBINABLE SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ COMBINABLE SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY

21 Title WINDOWS XP: PROFESSIONAL SUPPORT WINDOWS XP: SUPPORTING USERS AND TROUBLESHOOTING WINDOWS APPLICATIONS WINDOWS XP: SUPPORTING USERS & TROUBLESHOOTING WINDOWS OS WINDOWS 2000: DESIGNING A SECURE NETWORK WINDOWS 2000: SERVER SUPPORT WINDOWS 2000: NETWORK INFRASTRUCTURE ADMINISTRATION WINDOWS 2000: ACTIVE DIRECTORY SERVICES WINDOWS: TRANSITIONING FROM TERMINALS TO DESKTOPS WIRELESS NETWORKING: CWNA CERTIFICATION XML - LEVEL 3: PROGRAMMING SQL SERVER 2000 XPEDITER/TSO 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY 12/ SCIENCE/TECHNOLOGY SCIENCE/TECHNOLOGY

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