Several factors will be considered when matching instructors with training opportunities identified by Corporate Solutions.

Transcription

1 Qualifications for Corporate Solutions Non-credit instructors Several factors will be considered when matching instructors with training opportunities identified by Corporate Solutions. They are: Certifications Where required by government regulations or client requests, instructors must hold current certifications related to governmental, professional associations, industry associations, or private credentialing organizations. Background and Experience The following are considerations in examining a potential instructor s match for a particular client or workshop. 1. Educational background in the area 2. Documented ability to identify learning outcomes and competencies needed for a particular workforce skill 3. Documented ability to develop learning outcomes, adult learner instructional strategies, instructional aides, and student materials appropriate to the outcomes and competencies required. These items may be drawn from academic teaching experience. 4. Ability to evaluate adult learner progress and adjust delivery, if necessary, to achieve student outcomes. 5. Documentation may include: student evaluations from previous workshops, client references, participant materials, instructional aides, and group or individual exercises for participants. 6. Experience with specific audience characteristics such as industry, age group, management level, or socio-economic characteristics. 7. Where appropriate, documented experience in assisting at least 70% of students attain a passing score on certification examinations. Documented ability to adhere to College or other administrative requirements such as attendance reporting, timely submission of required paperwork, and timely submission of materials needed to conduct the training. The following are additional considerations in selecting faculty for workforce development non-credit activities: Responsiveness - timeline for response: Often clients require a response (name and background of consultative trainer) same day or within 24 hours. Our experience to date is that such a response time window is problematic for our faculty. Experience with corporate audience: Most employers want evidence of prior established track record of corporate training - consultative training experience with adults in a workplace training environment. Expertise in content area: Clients ask for evidence of content experience in specific industry sector, services delivered and/or product line. Clients also expect trainers to be current in area under consideration - example - technology specific area cannot be generalized in certain cases and trainer needs to show evidence of current body of knowledge and applications. Availability for meetings: In the CS corporate contract training business the client often expects the proposed consultative trainer to be available without charge for advance meetings to discuss needs (needs assessment), possible solutions and program delivery options. Further, these meetings often need to take place within days of an initial call. Customer focus: Our clients are focused on CCP-CS's ability to provide training, education and services that meet their articulated needs - on their terms, at their site of choice and on their calendar e.g., it may not be based on established Colleges semesters, calendars or faculty availability. Corporate Culture Protocols: Clients have an expectation that individuals providing consultative training and related services have an appreciation for their environment and dress, communicate and interface with their employees in a manner consistent with their "organization culture."

2 The following matrices provide information how certain factors above will be considered relating to certifications and experience. Course/Subject Area Certifications Education Specific Experience Automotive Services Emissions and Safety inspection Exam and Testing Food Safety ServSafe Software Applications MS Project Must meet the standards established by the Pennsylvania Department of Transportation for either Emissions Inspection Instructor Certification or Safety Inspection Instructor Inspection. Must also be a certified exam proctor for the Pennsylvania DOT 1. Must meet the standards established by the National Restaurant Association for instructors 2. Must be a certified proctor for NRA examinations Open Enrollment Must be MS Project certified or show extensive, more than 5 years, experience in using and teaching Microsoft Project Client approval of instructor s educational and experience background; additional certifications may be required such as Project Management Institute s bachelors accepted with appropriate training and experience. bachelors accepted with appropriate training and experience. significant appropriate training and teaching experience. Preferred teaching experience in related certification examination areas; preferred to have environment in the field of automotive services. Documented experience in helping students achieve positive certification results on examinations and achieving certification levels of at least 70% of students attending training sessions. environment in the field of automotive services. Documented experience in helping students achieve positive certification results on examinations and achieving certification levels of at least 70% of students attending training sessions. environment in the field of automotive services

3 Professional Project Manager (PMP) certification. Software Applications Certifications Education Specific Experience MS Word, Powerpoint, Access, and Excel REVIT and AutoCAD Architectural software Either ICDL certification or Microsoft Office User Certification in the appropriate software or significant successful training experience in the software application No Certifications exist specifically for Autodesk software significant appropriate training and teaching experience. Quickbooks Healthcare and Fitness Clinical Medical Assistant Pharmacy Technician Training Program and Pharmacy Tech Review Course Nurse Aide and Nurse Aide Certification Exam Review Course Dental Hygienists CEU courses MA Certificate (not always required); Current license for LPN, RN or Doctor MA Certificate (not always required); Current license for LPN, RN or Doctor environment. environment in a field using CAD software, architecture, manufacturing, planning. areas or significant teaching experience in an adult learner environment in a field using Quickbooks and accounting. Formal teaching experience in preparing students for certification examinations to become a Clinical Medical Assistant. Demonstrate proficiency with the Internet, , MS Office, including Word, Excel and PowerPoint. Registered Pharmacist Master s degree required Required teaching experience in preparing students for certification examinations to become a Pharmacy Technician. Documented experience in helping students achieve certification levels of at least 70% of students attending training sessions. Must be certified by the Pennsylvania Department of Education as a Nurse Aide Educator Must have current certifications by the state of Pennsylvania or the RN required for all theory portions of the course. LPN required for the clinical portions of the course Minimum of Master s degree required Required teaching experience in preparing students for certification examinations in the related areas. Required teaching experience in preparing students for certification examinations in the

4 appropriate licensing organization. related areas Personal Trainer Certified Personal Trainer Education Certifications Education Specific Experience CDA Must meet the requirements of the Master s degree in early childhood PA KEY and meet the appropriate education or Master s degree with PQAS (Professional Qualifications appropriate (minimum 24 semester Assurance System) certification hours)coursework in early childhood levels education management. PAPA Prep: Writing, Reading and Mathematics examination preparation Pennsylvania Directors Credential for Early Childhood Center Directors. Required teaching experience in preparing students for certification examinations in the related areas. environment in the area of dietary Master s degree required Required teaching experience in preparing students for certification examinations in the related areas of the PAPA examinations. Must meet the requirements of the PA KEY and meet the appropriate PQAS (Professional Qualifications Assurance System) certification levels Master s degree in early childhood education or Master s degree with appropriate (minimum 24 semester hours)coursework in early childhood education Management and Communications Supervisory Development Leadership Coaching International Coaching Federation Certification as a Professional Certified Coach Master s degree required in the appropriate area. Social Media Program Workplace Skills Certifications Education Specific Experience Creating a Business Plan environment in the area of early childhood education. Required training experience in management and leadership, minimum 2 years, or related areas of management. Required training experience in leadership, minimum 2 years, or related areas of management. Required training experience, minimum 2 years, in related areas or significant teaching experience in an adult learner environment. Required training experience in marketing, minimum 2 years, in related areas of marketing and social media. management and entrepreneurship, minimum 2 years with specific experience creating business plans.

5 Becoming a Business Owner Business Writing Advanced Writing Skills Critical Elements of Customer Service Public Speaking Presentation Survival Skills Emotional Intelligence Conflict Resolution Creative Thinking and Resolution Influence and Persuasion Introduction to Blueprint Reading management and entrepreneurship, minimum 2 years. Required experience in teaching English and writing courses, minimum 2 years. Required experience teaching English and writing courses, minimum 2 years. management and customer service, minimum 2 years. management and teaching presentation skills, minimum 2 years. Required training experience in human resources and teaching emotional intelligence, minimum 2 years. management and teaching conflict resolution skills, minimum 2 years. management and teaching adult learners, minimum 2 years. management and teaching adult learners, minimum 2 years. Required professional experience in reading and or writing blueprint documents and environment, minimum 2 years. Goldman Sachs 10,000 Small Businesses Module 2 Faculty: Growth & Opportunities Faculty Role A master s degree in business or a related field is required. management, sales, or business consultation

6 is preferable. A minimum of two years instructional/training experience with adult learners is required. A proven track record of success working with small business owners is preferred. Successful completion of the 10KSB training program is required. Goldman Sachs 10,000 Small Businesses Module 3 Faculty: Money & Metrics Module 4 Faculty: You are the Leader Certifications Education Specific Experience CPA is desirable but not required. A master s degree with a background in accounting, or finance; CPA is desirable but not required. A master s degree in business, psychology or a related or equivalent field is required. Module 5 Faculty: It s the People A master s degree in business or human resources is required. A minimum of five years progressive accounting work experience including knowledge of financial statements, budgeting and familiarity with Quickbooks is preferable. A minimum of two years instructional/training experience with adult learners is required. A proven track record of success working with small business owners is preferred. Successful completion of the 10KSB training program is required. an executive or administrative leadership position is desired. A minimum of two years instructional/training experience with adult learners is required. A proven track record of success working with small business owners, or in consultation to business leaders is preferred. Successful completion of the 10KSB training program is required. benefits administration, human resources or as a professional recruiter

7 Module 6 Faculty: Marketing & Selling Goldman Sachs 10,000 Small Businesses Module 7 Faculty: Strategic Growth Through Operations Module 8 Faculty: Being Bankable Faculty Qualifications for Corporate Solutions noncredit instructors A master s degree in business or marketing/sales is required. Certifications Education Specific Experience A master s degree in business or operations, supply chain management, logistics or industrial engineering or organizational dynamics is required. A master s degree in business or finance is required. position is desired. A minimum of two years instructional/training experience with adult learners is required. A proven track record of success in recruitment for businesses, or in consultation to small business, is preferred. Successful completion of the 10KSB training program is required. professional sales or corporate marketing, including roles in small businesses is desired. A minimum two years of instructional/training experience with adult learners is required. A proven track record of success increasing revenue or product sales, or in developing or implementing a marketing strategy, or in consultation to small business, is preferred. Successful completion of the 10KSB training program is required. corporate planning, logistics or market segmentation/penetration is desired. A minimum of two years instructional/training experience with adult learners is required. A proven track record of success in developing and implementing growth strategies, or in consultation to small business owners experiencing growth planning, is preferred. Successful completion of the 10KSB training program is required. financial analysis, lending or with applying risk and valuation techniques to an enterprise is desirable. A minimum of two years

8 instructional/training experience with adult learners is required. A proven track record of success in a lending environment, or financial statement analysis in consultation with individuals/small business owners applying for loans or capital, is preferred. Successful completion of the 10KSB training program is required.