Effective IT Training Qualifications and Programs

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1 APEC Policy Forum for SME Informatization Seoul July 2004 Effective IT Training Qualifications and Programs Murray Judd [Australia] 15 July 2004

2 IT Training Qualifications Suite of nationally recognised IT qualifications Job outcomes from basic diagnostic to systems management Tuition can range between 170 hours and 1260 hours

3 New Apprenticeships Employment of students Training Agreements Certificate II, III and IV for New Apprenticeships incentives

4 Certificate II, III & IV Information Technology Training Qualifications Eligible for Incentives ,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)

5 IT New Apprenticeships Average Percentage Increase in New Apprenticeship commencements % 20% 40% 60% 80% 100% 120% IT New Apprenticeships commencements All New Apprenticeship commencements Source : NCVER, DEST (unpublished)

6 Certificate III in IT New Apprenticeship Certificate III Information Technology (Network Administration) 6,000 5,000 4,000 3,000 2,000 1, Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)

7 Certificate IV in IT New Apprenticeship Certificate IV in Information Technology (Client Support) 3,500 3,000 2,500 2,000 1,500 1, Total enrolments New Apprenticeship commencements Source : NCVER, DEST (unpublished)

8 Small Business 783 Computer Services (ANZSIC L) New Apprenticeship commencements in Small Business Source : NCVER ((unpublished)

9 Medium Business 783Computer Services (ANZSIC L) New Apprenticeship commencements in Medium Size Business Source : NCVER ((unpublished)

10 Can New Apprenticeships incentives be successful in isolation?

11 New Apprenticeships Combine paid practical work with structured training Increase of 10 % from Dec 2002 to Dec 2003 Three times the number than in 1995

12 New Apprenticeships Incentives Program Range of incentives standard $4,400 for Certificate IV Additional special incentives such as school based, mature aged workers Innovation which includes Information Technology

13 New Apprenticeships Incentives reviewed in 2002 New Apprenticeships Centres Group Training Organisations

14 The Australian Training Environment

15 Structure of Australian Education Schools Compulsory general education to age 15 or 16 (around Year 10) and 2 extra years of voluntary senior secondary studies (may be both general and vocational). Vocational Education & Training voluntary work related education at the entry-level, technician and para-professional levels apprentices and trainees delivery mainly through institutes of Technical and Further Education Higher Education voluntary education in the general disciplines or as preparation for a professional career delivery mainly by Universities, which combine teaching and research

16 Australian Qualifications Framework Australian Qualifications Framework Schools Senior Secondary Certificate of Education Vocational Education & Training Advanced Diploma Diploma Certificate IV Certificate III Certificate II Certificate I Universities Doctoral Degree Masters Degree Graduate Diploma Graduate Certificate Bachelor Degree Associate Degree Advanced Diploma Diploma

17 Numbers of Students SCHOOLS 3,301,776 students in 2002 VOCATIONAL EDUCATION AND TRAINING 1,690,100 students in 2002 HIGHER EDUCATION 896,6218 students in 2002

18 Students In 2002, 1.69 million students undertook training: - Male 872,200 (52%) - Female 812,900 (48%) 50% undertook short, focussed programs 90% undertook part-time training 20% were New Apprentices 190,000 students undertook VET in schools

19 VET Providers TAFE and other Government providers (nearly 90 TAFE institutes operating at nearly 1,500 locations) Registered Training Organisations (over 4,100) Adult and community education organisations (nearly 900) Enterprises Secondary schools

20 Industry and Training Major role for industry: ANTA Board National VET Forums Industry Skills Councils IT Skills Hub

21 Quality Assurance for Vocational Education and Training National Training Framework Australian Quality Training Framework Training Packages

22 Australian Quality Training Framework National standards for Registered Training Organisations National standards for State and Territory Registering Authorities

23 Training Packages National Qualifications Competency Standards Assessment Guidelines Developed by industry Delivery can be customised for business

24 Information Technology Training Package 34 national qualifications in Information Technology with different specialisations 2 x Certificate I, 2 x Certificate II, 3 x Certificate III, 11 x Certificate IV, 11 x Diploma, 5 x Advanced Diploma There are 328 units of competency Examples: Communicate in the workplace Provide advice to clients Prepare technical documentation Build and configure a server Develop software

25 Information Technology Training Package Vendor training Continuous improvement Latest review 2004

26 Business and ICT 72% of small business reported using computers in their business More employers using computer assisted structured training Potential for e-learning to impact positively on small business

27 Business and ICT One third of employers use computer-assisted structured training arrangements Potential for e-learning to impact positively on small business ICT in training requires some stimulus

28 ICT in Training Australian Flexible Learning Framework Five year, AUD$80m collaboration Blended learning E-learning Toolboxes

29 Toolboxes Toolboxes provide cost-effective multimedia tools for practitioners to support online delivery of qualifications from recognised Training Packages They are designed for installation on a server for web-based delivery to learners, or via stand alone PC s, and can be customised for different contexts.

30 Toolboxes & IT Training Certificate IV in Information Technology (Programming) Certificate IV in Information Technology (Systems Analysis and Design) Certificate IV in Information Technology (Database Administration) Diploma of Information Technology (Network Engineering) Certificate IV in Information Technology (Website Design) Diploma of Information Technology (Knowledge Management) Diploma of Information Technology (Web & Database Development) In development and due for release September 2004

31 Toolboxes

32 Toolboxes & IT Training Practical application of IT theory Interactive experience Transferable to workplace

33 Concluding remarks

34 Why Does it work? Engages business Incentives that get results Quality training system Products that work ICT and training Policy settings

35 Thank you

36 Recommended websites Australian Flexible Learning Framework Australian Quality Training Framework Business Models for Flexible Learning Information Technology Training Package National Centre for Vocational Education Research National Skills Shortage Strategy National Training Information Service New Apprenticeships Toolboxes Training Packages

37 Incentive New arrangements from 1 July 2003 (GST inclusive) Certificate II $ Certificate III or IV $ Commencement 1,375 1,650 Recommencement for employers who recommence an out-of-trade Certificate III or IV New Apprentice Special Rural and Regional commencement for employers of a Certificate III or IV New Apprentice in an occupation or trade identified as a skill shortage in a non-metropolitan area nil 825 nil 1,100 Completion nil 2,750 Group Training Organisations additional incentive for traineeship commencement 1,100-03/ / /06 to be phased out by ,100-03/ / /06 Special Group Training Organisations additional incentive for mentoring Certificate II New Apprentices paid on completion 1,100 from 04/05 nil Special incentive for women in a non-traditional New Apprenticeship Additional commencement incentive for school based New Apprenticeships Special retention incentive for school based New Apprenticeships 1,100 1, Special innovation New Apprenticeships incentive nil 1,210 Additional incentive for Sporting Operations Traineeship: - commencement - completion Additional incentive for Exceptional Circumstances declared drought area certificate: - commencement - completion Special incentive for Mature Aged Workers (45 and over) who have been welfare dependent, those returning to the workforce or those made redundant: - commencement 1,650 1,650 1,650 1,650 nil nil nil nil - completion 825 Disabled Assistance Living Away From Home Allowance (LAFHA) 825 Commonwealth assistance extended to all New Apprentices (Certificate level II IV), including Trainees. LAFHA increased and extended to the second year, payable at $77.17 per week for the first 12 months and $38.59 for the second 12 months of the New Apprenticeship if they had to move away from their parental/guardian home to commence or remain in a New Apprenticeship or are homeless

38 ICA10101 Certificate I in Information Technology ICA10201 Certificate I in Information Technology (E-Consumer) ICA20199 Certificate II in Information Technology ICA20201 Certificate II in Information Technology (Applications) ICA30199 Certificate III in Information Technology (Software Applications) ICA30299 Certificate III in Information Technology (General) ICA30399 Certificate III in Information Technology (Network Administration) ICA40199 Certificate IV in Information Technology (Client Support) ICA40299 Certificate IV in Information Technology (Database Administration) ICA40399 Certificate IV in Information Technology (Network Management) ICA40499 Certificate IV in Information Technology (Multimedia) ICA40599 Certificate IV in Information Technology (Technical Support) ICA40699 Certificate IV in Information Technology (Programming) ICA40799 Certificate IV Information Technology (Systems Analysis & Design) ICA40801 Certificate IV Information Technology (Helpdesk) ICA40901 Certificate IV Information Technology (Telesales) ICA41001 Certificate IV in Information Technology (Website Administration) ICA41101 Certificate IV in Information Technology (Website Design) ICA50199 Diploma of Information Technology (Systems Administration) ICA50299 Diploma of Information Technology (Software Development) ICA50399 Diploma of Information Technology (Business Analysis) ICA50499 Diploma of Information Technology (Network Engineering) ICA50599 Diploma of Information Technology (Multimedia Integration) ICA50601 Diploma of Information Technology (Website Development) ICA50701 Diploma of Information Technology (Internetworking) ICA50801 Diploma of Information Technology (E-Business Development) ICA50901 Diploma of Information Technology (Knowledge Management) ICA51001 Diploma of Information Technology (Database Design & Development) ICA51101 Diploma of Information Technology (Project Management) ICA60101 Advanced Diploma of Information Technology (E-Business Development) ICA60201 Advanced Diploma of Information Technology (E-Business Analysis) ICA60301 Advanced Diploma of Information Technology (E-Learning Development) ICA60401 Advanced Diploma of Information Technology (E-Security) ICA60501 Advanced Diploma of Information Technology (Project Management)

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