The Office, Procedures and Technology Chapter 3 Test 1

Transcription

1 Chapter 3 Test 1 True/False Name Indicate whether the statement is true or false by writing T or F on the line below the statement. 1. Information is essential only to companies that manufacture products. 2. For information to be valuable, it must be current and accurate. 3. Uncoordinated procedures and files can be an obstacle to managing information. 4. The personal computer is the most common piece of equipment that is found in almost all offices. 5. Mainframe computers are large, multipurpose machines with very high processing speeds. 6. Application software contains programs that control the operation of computers and provide the means for communicating with devices connected to computers, such as printers. 7. With a LAN, several computer users can share data files, software, and equipment such as scanners and printers. 8. Electronic data interchange allows the exchange of data between companies that may or may not have compatible computer or network systems. 9. A receiving clerk scanning bar code labels on incoming packages is an example of how people access information in a marketing information system. 10. Relational databases allow the user to link data from a number of database tables to find information or generate reports.

2 Chapter 3 Test A firewall provides easy access for outsiders who want to access a company s intranet. 12. A Web site s privacy policy discusses how customer data will be used. 13. Web browser software provides navigation and search tools to help users find topics and locations on the World Wide Web. 14. Cookies are icons, such as a smiley face, that users sometime place in messages. 15. As ecommerce continues to grow, companies will need to adapt to new ways of acquiring, using, and sharing information. Multiple Choice Write the letter of the choice that correctly completes the statement or answers the question on the line below the question. 16. A common form of information is a. numbers b. text c. image d. voice e. all of the above 17. Information processing involves a. input b. processing c. output d. storage e. all of the above

3 Chapter 3 Test Converting paper documents to pictures stored and displayed via computer is called a. electronic imaging b. electronic mail c. instant messaging 19. Personal computers are a part of which of the three major categories of computers? a. minicomputers b. microcomputers c. mainframe computers 20. The type of software that contains programs that control the operation of a computer and provide the means for communicating with devices connected to it is called a. utility software b. application software c. communications software d. operating system software e. both a and c 21. A group of connected computers that are close to each other, usually within several hundred feet, is called a. a wide area network b. an Internet c. a local area network d. a microwave transmission 22. Which of the following is a type of transmission carrier? a. fiber-optic cable b. twisted-pair cable c. coaxial cable d. all of the above e. none of the above

4 Chapter 3 Test Software and hardware designed to prevent unauthorized users from gaining access to a computer or network are called a. browsers b. ethernets c. firewalls d. both a and b 24. Which of the following is a type of transmission connection an organization may choose for communicating on a wide area network? a. microwave transmissions b. direct dial lines c. dedicated lines d. satellite communications e all of the above 25. Typical network security measures include which of the following? a. data scans b. use of passwords c. data encryption d. all of the above 26. An information system that enables a business to record business transactions and report financial information is called a. a product information system b. an accounting information system c. both a and b 27. The process in which a software program searches for significant patterns in data is referred to as a. data mining b. data demographics c. data system

5 Chapter 3 Test An information system is composed of which of the following? a. information technology and resources b. procedures used to process information c. people d. all of the above 29. A giant network of computers and smaller networks that spans the globe is called the a. Internet b. extranet c. intranet 30. Privacy of customer data is an area of concern related to a. ecommerce b. choosing a transmission carrier c. designing HTML documents Matching Match each term with the correct definition or description below. Write the letter of the term on the line below its definition or description. a. computer virus b. c. extranet d. hardware e. information processing f. Internet service provider g. overhead h. relational database i. sales channel j. software 31. Method of marketing products such as through retail stores or catalogs 32. Putting facts or numbers into a meaningful and useful form

6 Chapter 3 Test The physical parts of a computer or related equipment 34. Programs containing instructions for a computer 35. A destructive program loaded onto a computer and run without the user s knowledge 36. A company that sells users access to the Internet 37. Business costs not directly related to a product or service sold 38. A software program that allows the user to link data from a number of database files or tables to find information or generate reports 39. An information network like an intranet, but partially available to select outside users 40. The electronic transfer of messages using computers and software