SupportAssist Enterprise Version 2.0. Reportable Items

Transcription

1 SupportAssist Enterprise Version 2.0 Reportable Items

2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners Rev. A01

3 Contents 1 Introduction Items reported from servers running Windows - Tech Support Items reported from servers running Linux - Tech Support Items reported from servers running ESX - Tech Support Items reported from servers running ESXi - Tech Support Items reported from idrac Items reported from servers running Windows - Consulting, Deployment, System Maintenance Items reported from servers running Linux - Consulting, Deployment, System Maintenance Items reported from servers running ESX - Consulting, Deployment, System Maintenance Items reported from servers running ESXi - Consulting, Deployment, System Maintenance Items reported from virtual machines running Windows Items reported from virtual machines running Linux Items reported from storage devices Storage PS Series or EqualLogic Storage SC Series or Compellent Storage MD Series or PowerVault Items reported from networking devices Networking or Force Networking with OS PowerConnect or Networking Other supported networking devices Brocade Fibre Channel switches Brocade Fibre Channel over Ethernet switches Cisco Fibre Channel switches Cisco Fibre Channel over Ethernet switches Cisco Catalyst switches Items reported from chassis Items reported from PowerEdge FX2/FX2s, M1000e, and VRTX Items reported from PowerEdge MX Contents 3

4 16 Items reported from software Microsoft System Center Virtual Machine Manager (SCVMM) VMware vcenter Host Integration Toolkit for VMware Virtual Storage Manager (VSM) Items reported from Web-scale Hyper-converged appliances Web-scale Hyper-converged appliances Contents

5 1 Introduction SupportAssist Enterprise is an application automates technical support for your Dell server, storage, and networking devices. By default, SupportAssist Enterprise collects system information periodically from each device and sends the data securely to Dell. Typically, system information is collected as follows: Periodically At regular intervals, depending on the configured collection frequency. By default, SupportAssist Enterprise is configured to collect system information from your devices once a month. On case creation When a support case is created for an issue that has been identified by SupportAssist Enterprise. NOTE: When an issue is detected on devices with a Basic Support entitlement, SupportAssist Enterprise does not create a support case. However, system information is collected and sent to Dell. Manual (on demand) If requested by Dell Technical Support, you can initiate the collection of system information from one or more devices at any time. NOTE: If required, you can disable the periodic collection of system information for a specific device type or for all device types. For more information, see the "Configuring collection settings" section in the SupportAssist Enterprise Version 2.0 User's Guide at Dell.com/ServiceabilityTools. NOTE: If the security policy of your company restricts sending certain identity information outside of the company network, you can disable the collection of such data from your devices. For more information, see the "Configuring collection settings" section in the SupportAssist Enterprise Version 1.2 User s Guide at Dell.com/ServiceabilityTools. NOTE: If you have disabled the collection of identity information from devices, the identity information is replaced by tokenized values in the collected data. The tokenized values are represented as TOKENn for example, TOKEN0, TOKEN1, or TOKEN2. The collected system information is saved in a secured database on the server where SupportAssist Enterprise is installed. Data collected from servers can be viewed by using the Configuration Viewer available in SupportAssist Enterprise. For storage, networking, and chassis devices, you can download the collected data and view it by using a web browser. This document provides the list of attributes that may be available in the data collected by SupportAssist Enterprise from server, storage, networking, and chassis devices. Introduction 5

6 Items reported from servers running Windows - Tech Support 2 Table 1. Attributes for Server running Windows Category Additional Information Attribute Version Advanced_Logs_Registry_Dependency Amperage Location Reading Application Log Type Source Date And Time Event ID Message Health Array Disk Connector Health Serial Number State Power Bus Protocol Failure Predicted Media Type Revision T10 PI (Protection Information) Capable Certified 6 Items reported from servers running Windows - Tech Support

7 Attribute Encrypted Encryption Capable Capacity Used RAID Disk Space (Bytes) Available RAID Disk Space Hot Spare Progress Mirror Set ID Model Number Vendor Part Number Maximum Capable Speed SAS Address Negotiated Speed Product ID Manufactured Year Manufactured Week Manufactured Day Sector Size Device Remaining Rated Write Endurance ISE Capable Non-RAID HDD Disk Cache Policy ID PCIe Maximum Link Width PCIe Negotiated Link Width Device Protocol Driver Version Form Factor Sub Vendor Available Spare Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Items reported from servers running Windows - Tech Support 7

8 Attribute Version Release Date BIOS Boot Setting Battery Probe Reading Health Boot Page Information Initial Maximum Current Boot Setting CPU Detail Cache2 Maximum Size Cache3 Maximum Size Cache1 Installed Size Cache1 Write Policy Cache1 Associativity Cache1 Error Correction Type Cache1 Location Cache1 Type Cache1 Level Cache1 Cache2 Installed Size Cache2 Write Policy Cache2 Associativity Cache2 Error Correction Type Cache2 Location Cache2 Type Cache2 Level Cache2 Cache3 Installed Size Cache3 Write Policy Cache3 Associativity 8 Items reported from servers running Windows - Tech Support

9 Attribute Cache3 Error Correction Type Cache3 Location Cache3 Type Cache3 Level Cache3 Channel Connector Type Device Location Manufacturer Parent Location Health Check idrac Response Component Component Detail Model Component Component ID Component Type Hardware Device ID Hardware Sub Device ID Hardware Sub Vendor ID Hardware Vendor ID Software Version Connector Connector Type State Health Controller ID Firmware Version Driver Version Storport Driver Version Number Of Connectors Rebuild Rate Items reported from servers running Windows - Tech Support 9

10 Attribute BGI Rate Reconstruct Rate Check Consistency Rate Cache Memory Size (MB) Patrol Read Rate Patrol Read Iterations State Slot ID Abort Check Consistency On Error Allow Revertible Hot Spare And Replace Member Load Balance Auto Replace Member On Predictive Failure Persistent Hot Spare CacheCade Capable Encryption Capable Encryption Key Present Spin Down Unconfigured Drives Spin Down Hot Spares Spin Down Configured Drives Automatic Disk Power Saving (IdleC) Patrol Read Mode Time Interval For Spin Down (Minutes) Alarm State T10 Protection Information Capable Patrol Read State Encryption Mode Health Number Of Extenders Controller Battery Learn Mode Learn State Max Recharge Count Maximum Learn Delay 10 Items reported from servers running Windows - Tech Support

11 Attribute Next Learn Time Predicted Capacity Recharge Count Slot Number State Health Controller Dependency Custom Attribute Controller ID CPU Power And Performance Management Fan Power And Performance Management Memory Power And Performance Management DMA Channel Device DRAC Information IP Address IP Gateway IP Subnet Product Version Debug Menu Demand Based Switching Capable Enabled Technology Display Adapter Adapter RAM Adapter Type Bits Pixel Color Planes Color Table Entries Driver Version Installed Drivers PNP Device ID Items reported from servers running Windows - Tech Support 11

12 Attribute Program Resolution Driver Company Filename Internal Start Type Version Enclosure ID State Connector Firmware Version Service Tag Asset Tag Asset Target ID Split Bus Part Number Express Service Code SAS Address Alarm Configuration Health PCIe SSD Extender Enclosure EMM Firmware Version Part Number State Health 12 Items reported from servers running Windows - Tech Support

13 Enclosure Fan Attribute Part Number Speed State Health Enclosure Power Supply Firmware Version Part Number State Health Enclosure Temperature ID Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Reading State Health External Enclosure Controller ID Enclosure ID FC Controller Host WWN Vendor Model Firmware Version Driver Version Serial Number Vendor Code Type Serial Number Items reported from servers running Windows - Tech Support 13

14 FC HBA Port Attribute Port FC ID Port Number Port OS Port Speed Port State Port Supported Speed Port Type Port WWN FRU Device Manufacture Date Manufacturer Part Number Revision Serial Number Fan Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Fan Redundancy Firmware Redundancy Version Front Panel NMI Button Power Button General Attribute Settings Hardware Log Date And Time Raw SEL Data Severity Health 14 Items reported from servers running Windows - Tech Support

15 Hardware Performance Attribute Cause Probe Hyper Threading Capable Enabled Technology IO Range Address Range Device IPv4 Address Subnet Mask IPv4 Address IPv6 Address IPv6 Address Prefix Length IPv6 Address IPv6 Detail Alternate DNS Server DNS Address Source Default Gateway IP Address Source IPv6 Address1 IPv6 Address2 Link Local Address Preferred DNS Server IRQ Caption IRQ Number Installed Application Install Date Install Location Install Source Publisher URL Information Version Items reported from servers running Windows - Tech Support 15

16 Integrated Devices Attribute Interface Member Physical Interface Team Interface Internet Explorer Key Intrusion Probe State Health Kernel Dump File Size In KB LCD Information Enable Remote Indication Front Panel LCD Security Access LCD Line Information Logs_Enumeration_Dependency Logs_Registry_Dependency Main Chassis Populated CPU Sockets Max CPU Sockets Chassis Lock Chassis Device System Id Express Service Code Fault LED Flash On Severity Level Flash Chassis Identify LED State Flash Chassis Identify LED Timeout Host Index Server Asset Tag Server Model Server Module Location Server Service Tag System Location 16 Items reported from servers running Windows - Tech Support

17 Attribute System Revision System Revision Memory List Memory Memory ID Device Failures Rank Size Speed Type Type Detail Health Memory Array Location Use Installed Capacity (MB) Maximum Capacity (MB) Slots Available Slots Used ECC Type Total Installed Capacity Total Installed Capacity Available To The OS Total Maximum Capacity Memory Operating Mode Fail Over State Memory Operating Mode Configuration Redundancy Memory Range Device Range Memory Redundancy Fail Over State Redundancy Configuration Redundancy Memory Setting Mini Dump File Items reported from servers running Windows - Tech Support 17

18 Miscellaneous Setting Attribute Size In KB Modular Enclosure Information Chassis Service Tag Express Service Code IP Address IP Address Source IP Address Type Model Product Version Modules File Date Time Internal Manufacturer Size Source Path Version NIC Configuration Channel Number Fail Over Network NIC Selection Primary Network Network Link Duplex IRQ DMA List Base IO Address Base Memory Address Interface Vendor Slot Driver Driver Version 18 Items reported from servers running Windows - Tech Support

19 Attribute Driver Image Path Current MAC Address Team Firmware Version Maximum Transmission Unit Speed Default Gateway Received Good Frames Received Bad Frames Received Alignment Errors Received FCS Errors Received Frames Too Long Received Bytes Received Total Packets Received Unicast Packets Received Multicast Packets Received Broadcast Packets Received Discarded Packets Received Error Packets Transmitted Bytes Transmitted Total Packets Transmitted Unicast Packets Transmitted Multicast Packets Transmitted Broadcast Packets Transmitted Discarded Packets Transmitted Error Packets Transmitted Collisions Transmitted Single Collision Frames Transmitted Multiple Collision Frames Transmitted Deferred Transmits Transmitted Late Collisions Transmitted Excessive Collisions Transmitted Carrier Sense Errors Transmitted Internal MAC Transmission Errors Items reported from servers running Windows - Tech Support 19

20 Attribute Received Internal MAC Receiving Errors Administrative Operational Type Connection DHCP Server Default IPv6 Gateway DHCPv6 Server Interface Transmitted Good Frames Transmitted Bad Frames Received Unknown Protocols Transmitted Queue Length TOE Enabled Npar EP Enabled TOE Capable Network Adapter Adapter Type Product Type Installed PNP Device ID Last Reset Index Service DNS Server IP DNS Domain Driver Path DHCP Enabled DHCP Server DHCP Lease Expires IPv4 Address IPv6 Address IP Subnet IP Enabled 20 Items reported from servers running Windows - Tech Support

21 Attribute Default IP Gateway MAC Address DHCP Lease Obtained Network List Network Protocol Dev NIC ID Connectionless Service Guarantees Delivery Guarantees Sequencing Maximum Address Size Maximum Message Size Message Oriented Minimum Address Size Pseudo Stream Oriented Supports Broadcasting Supports Connect Data Supports Disconnect Data Supports Encryption Supports Expedited Data Supports Graceful Closing Supports Guaranteed Bandwidth Supports Multi casting Network Team Interface Link Interface Vendor Slot Driver Driver Version Driver Image Path Current MAC Address Team Maximum Transmission Unit Speed Items reported from servers running Windows - Tech Support 21

22 Attribute Default Gateway Received Good Frames Received Bad Frames Received Alignment Errors Received FCS Errors Received Frames Too Long Received Bytes Received Total Packets Received Unicast Packets Received Multicast Packets Received Broadcast Packets Received Discarded Packets Received Error Packets Transmitted Bytes Transmitted Total Packets Transmitted Unicast Packets Transmitted Multicast Packets Transmitted Broadcast Packets Transmitted Discarded Packets Transmitted Error Packets Team Interface Transmitted Collisions Transmitted Single Collision Frames Transmitted Multiple Collision Frames Transmitted Deferred Transmits Transmitted Late Collisions Transmitted Excessive Collisions Team Interface Transmitted Carrier Sense Errors Transmitted Internal MAC Transmission Errors Received Internal MAC Receiving Errors IPv4 Address Subnet Mask IPv6 Address Prefix Length IPv6 Address 22 Items reported from servers running Windows - Tech Support

23 Attribute Administrative Operational Type Connection Team Type DHCP Server Default IPv6 Gateway DHCPv6 Server Interface Transmitted Good Frames Transmitted Bad Frames Received Unknown Protocols Transmitted Queue Length Redundancy Network Team List No Execute Vir Nic Id Capable Enabled Technology OME Log_Dependency One Time Boot OpenManage Version Operating System Total Physical Memory (GB) Total Virtual Memory (GB) Available Physical Memory (GB) Available Virtual Memory (GB) SMBIOS Version OS Other OS OS Manufacturer Windows Directory System Directory Boot Device Items reported from servers running Windows - Tech Support 23

24 Attribute Locale System Manufacturer System Model System Type User Version Time Zone OS Install Date BIOS Version BIOS Release Date Hardware Abstraction Layer System Page File Size Page File Optical Device Asset Tag Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number Device Descriptor PCIe SSD Extender State Health Peak Statistics Measurement Start Time Peak Time Reading Statistics Port Base IO Addr 24 Items reported from servers running Windows - Tech Support

25 Attribute Connector Type External IRQ Lvl Maximum Speed Port Type Portal Data Initiator Symbolic IP Address Port Number Power Budget Enable Power Capping Power Capping Power Head Room System Instantaneous Head Room System Peak Head Room Power Inventory System Idle Power System Maximum Potential Power Power Management Failure Threshold Probe Reading Warning Threshold health Power Profile Active Power Controller Custom Maximum Performance OS Control Power Supply Firmware Version Location Maximum Output Wattage Online Power Monitoring Capable Rated Input Wattage Type Health Items reported from servers running Windows - Tech Support 25

26 Power Supply Redundancy Power Tracking Statistics Attribute Redundancy Measurement Finish Time Measurement Start Time Reading Statistics Problem Device Device Error Code PNP Device ID Process ID Memory Usage (KB) VM Size (KB) Paged Pool (KB) NP Pool(KB) Page Faults Priority Threads Handles Started Path IO Reads IO Writes GDI Objects User Objects IO Other Read Bytes Write Bytes Other Bytes CPU Time Processes Memory Detail Available Physical In KB Limit Commit In KB Non Paged In KB Paged In KB Peak Commit In KB 26 Items reported from servers running Windows - Tech Support

27 Attribute System Cache In KB Total Commit Charge In KB Total Kernel In KB Total Physical In KB Processor Connector Manufacturer Family Processor Brand Version Core Count Current Speed Maximum Speed External Clock Speed Voltage State Occupied Health Processor Setting Registry Attribute Attribute Type Attribute Key Remote Access Device Device Type Enable IPMI Over LAN Enable VLAN ID IPMI Version IPv4 Address IPv4 Address Source IPv4 Gateway IPv4 Subnet MAC Address Number Of Current Active Sessions Items reported from servers running Windows - Tech Support 27

28 Attribute Number Of Possible Active Sessions Priority SOL Enabled System GUID VLAN ID Removable Flash Media Available Size Connector Redundancy State Storage Size Type Health SATA/IDE Controller Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health SATA Disks Capacity Class Device Location Failure Predicted Parent Location Resource Tag Revision 28 Items reported from servers running Windows - Tech Support

29 Attribute State Health SATA Setting SCSI Channel Connector Type State Health SCSI Controller ID Number Of Connectors Slot ID State Health Serial Communication Attribute Settings Serial Over LAN Configuration Baud Rate Channel Number Character Accumulate Interval Character Send Threshold Minimum Privileges Required Retry Count Retry Interval Serial Over LAN Configuration Serial Port Configuration Baud Rate Channel Number Channel Privilege Level Limit Connection Mode Settings Delete Control Items reported from servers running Windows - Tech Support 29

30 Attribute Echo Control Flow Control Handshaking Control Input New Line Sequence Line Editing New Line Sequence Serial Port Configuration Server Model OS Service Tag Service Display Error Control Service Service Path Service Type Start Mode Start State Session Connection Data CID Connection Id Initiator Portal Target Portal Session Device Data Device Device Instance Device Interface Device Number Device Type Device Target Friendly Initiator Legacy Device Location Partition Number Reported Mappings 30 Items reported from servers running Windows - Tech Support

31 Slot Attribute Storage Device Type Adapter Data Bus Width Adapter Adapter Manufacturer Card Bus Category Hot Plug Capable ID Modem Ring Resume PC Card-16 Power Management Enable PME Signal Shared Slot Slot ID Slot Length Speed Type Voltage Supply Zoom Video Slot Disablement Slot Tree Bus Device Device Identifier Device Function Slot Tree Child Bus Device Device Identifier Device Function Slots Dependency Primary Key Slot Index Startup Command Location Items reported from servers running Windows - Tech Support 31

32 Attribute Program User Storage Disk Bytes Per Sector Index Manufacturer Media Loaded Media Type Partitions Provider Model SCSI Bus SCSI Logical Unit SCSI Port SCSI Target ID Sectors Per Track Size In GB Total Cylinders Total Sectors Total Tracks Tracks Per Cylinder Storage Drive Compressed File System Free Space Size Volume Volume Serial Number Storage Partition Bootable Partition Partition Partition Disk Index Partition Size In MB Partition Start Partition Type Support 64 bit Capable 32 Items reported from servers running Windows - Tech Support

33 Attribute Enabled Technology System Information System Log Date Time Event ID Message Source Type Health System Profile Setting System Security System Up time Current System Up time Total Availability Percentage Total Blue Screens Total Down Time Total Reboots Total Up time System Up time Entry Comment Event Time Tape Drive Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number Items reported from servers running Windows - Tech Support 33

34 Attribute Health Tape Drive Characteristics Temperature Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Turbo Mode Capable Enabled Technology UEFI Boot Setting USB PNP Device ID User DRAC/iDRAC User Privilege LAN User Privilege Serial Over LAN Payload Serial Port User Privilege State User ID User Userprofile_Dependency User Validate Processor Connector External Occupied Variable Full System Variable 34 Items reported from servers running Windows - Tech Support

35 Attribute User Variable Variables Virtual Disk Bus Protocol Cache Policy Device Disk Cache Policy Encrypted Hot Spare Policy Violated Layout Media Type Progress Read Policy Size State Stripe Element Size T10 Protection Information Write Policy Health Virtual Disks Info Controller ID Virtual Disk ID Virtualization Technology Capable Enabled Technology Voltages Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Items reported from servers running Windows - Tech Support 35

36 isccsi Session Data Attribute IS ID Initiator Node Number of Connections Session ID TS ID Target Target Node iscsi DATA Initiator Version Total Portals 36 Items reported from servers running Windows - Tech Support

37 Items reported from servers running Linux - Tech Support 3 Table 2. Attributes for Server running Linux Category Additional Information Attribute Version Amperage Location Reading Array Disk Connector Health Serial Number State Power Bus Protocol Failure Predicted Media Type Revision T10 PI (Protection Information) Capable Certified Encrypted Encryption Capable Capacity Used RAID Disk Space (Bytes) Available RAID Disk Space Hot Spare Progress Mirror Set ID Items reported from servers running Linux - Tech Support 37

38 Attribute Model Number Vendor Part Number Maximum Capable Speed SAS Address Negotiated Speed Product ID Manufactured Year Manufactured Week Manufactured Day Sector Size Device Remaining Rated Write Endurance ISE Capable Non-RAID HDD Disk Cache Policy ID PCIe Maximum Link Width PCIe Negotiated Link Width Device Protocol Driver Version Form Factor Sub Vendor Available Spare Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Release Date Version BIOS Boot Setting Battery Probe Reading Health 38 Items reported from servers running Linux - Tech Support

39 Boot GRUB List Attribute Date Of Modification Inode No Of Links Owner Owner group Permissions Process Size Boot List File Date Inode Number Owner Processes Rights Size Remote Access Users Boot Menu List Boot Setting Boot Settings CPU Detail Cache2 Maximum Size Cache3 Maximum Size Cache1 Installed Size Cache1 Write Policy Cache1 Associativity Cache1 Error Correction Type Cache1 Location Cache1 Type Cache1 Level Cache1 Cache2 Installed Size Cache2 Write Policy Items reported from servers running Linux - Tech Support 39

40 Attribute Cache2 Associativity Cache2 Error Correction Type Cache2 Location Cache2 Type Cache2 Level Cache2 Cache3 Installed Size Cache3 Write Policy Cache3 Associativity Cache3 Error Correction Type Cache3 Location Cache3 Type Cache3 Level Cache3 Channel Connector Type Device Location Manufacturer Parent Location Health Check idrac Response Component Detail Model Component ID Component Type Hardware Device ID Hardware Sub Device ID Hardware Sub Vendor ID Hardware Vendor ID Software Version Connector Connector Type State 40 Items reported from servers running Linux - Tech Support

41 Attribute Health Location Class Controller ID Firmware Version Driver Version Storport Driver Version Number Of Connectors Rebuild Rate BGI Rate Reconstruct Rate Check Consistency Rate Cache Memory Size (MB) Patrol Read Rate Patrol Read Iterations State Slot ID Abort Check Consistency On Error Allow Revertible Hot Spare And Replace Member Load Balance Auto Replace Member On Predictive Failure Persistent Hot Spare CacheCade Capable Encryption Capable Encryption Key Present Spin Down Unconfigured Drives Spin Down Hot Spares Spin Down Configured Drives Automatic Disk Power Saving (IdleC) Patrol Read Mode Time Interval For Spin Down (Minutes) Alarm State Items reported from servers running Linux - Tech Support 41

42 Attribute T10 Protection Information Capable Patrol Read State Encryption Mode Health Number Of Extenders Controller Battery Learn Mode Learn State Maximum Recharge Count Maximum Learn Delay Next Learn Time Predicted Capacity Recharge Count Slot Number State Health Controller Dependency Custom Attribute Controller ID CPU Power And Performance Management Fan Power And Performance Management Memory Power And Performance Management DRAC Information IP Address IP Gateway IP Subnet Product Version Debug Menu Demand Based Switching Capable Enabled Technology Device Map List NAME 42 Items reported from servers running Linux - Tech Support

43 Disk Usage Attribute VALUE Available File system Mounted On Size Use Used Display NAME VALUE Display Sub Section NAME VALUE Driver Modprobe Cfg Command Module Options Drivers Module Path Drivers Loaded Module Dependent Modules Internal Module Size Use Count Enclosure ID State Connector Firmware Version Service Tag Asset Tag Asset Target ID Split Bus Part Number Express Service Code SAS Address Alarm Items reported from servers running Linux - Tech Support 43

44 Attribute Configuration Health PCIe SSD Extender Enclosure EMM Firmware Version Part Number State Health Enclosure Fan Part Number Speed State Health Enclosure Power Supply Firmware Version Part Number State Health Enclosure Temperature ID Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Reading State Health Environment Variable Variable Variable 44 Items reported from servers running Linux - Tech Support

45 External Enclosure Attribute Controller ID Enclosure ID Fibre Channel Controller Driver Version Firmware Version Host WWN Model Serial Number Type Vendor Code Vendor FC HBA Port Port FC ID Port Number Port OS Port Speed Port State Port Supported Speed Port Type Port WWN FRU Device Manufacture Date Manufacturer Part No Revision Serial No Fan Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Fan Redundancy Redundancy Items reported from servers running Linux - Tech Support 45

46 Firmware Attribute Version Front Panel NMI Button Power Button General Attribute Settings Hardware Log Date And Time Raw SEL Data Severity Health Hardware Performance Cause Probe Hyper Threading Capable Enabled Technology IO Range Address Range Device IPv4 Address Subnet Mask IPv4 Address IPv6 Address Prefix Length IPv6 Address IPv6 Address IP Address Source IPv6 Address 1 Default Gateway IPv6 Address 2 Link Local Address DNS Address Source Preferred DNS Server Alternate DNS Server 46 Items reported from servers running Linux - Tech Support

47 IRQ Attribute Device IRQ Number Interrupts Per CPU Type Installed Applications Publisher Size Summary Install Date URL Information Integrated Device Interface Member Physical Interface Team Interface Intrusion Probe State Health LCD Information Front Panel LCD Security Access Enable Remote Indication LCD Line Information Main Chassis Chassis Lock Chassis Device System Id Express Service Code Flash Chassis Identify LED State Flash Chassis Identify LED Timeout value Fault LED Flash On Severity Level Host System Location Index Server Asset Tag Server Model Items reported from servers running Linux - Tech Support 47

48 Attribute Server Module Location Server Service Tag System Revision System Revision Max CPU Sockets Populated CPU Sockets Mem List Memory Memory ID Device Failures Rank Size Speed Type Type Detail Health Memory Array ECC Type Installed Capacity Location Maximum Capacity Slots Available Slots Used Total Installed Capacity Total Installed Capacity Available To The OS Total Maximum Capacity Use Memory Operating Mode Fail Over State Memory Operating Mode Configuration Redundancy Memory Redundancy Fail Over State Redundancy Configuration Redundancy Memory Setting 48 Items reported from servers running Linux - Tech Support

49 Memory Usage Attribute Buffers Cached Memory Available Memory Free Memory Shared Memory Total Swap Cached Swap Free Swap Total Miscellaneous Setting Modular Enclosure Information Chassis Service Tag Express Service Code IP Address IP Address Source IP Address Type Model Product Version NIC Configuration Channel Number Fail Over Network NIC Selection Primary Network Network Link Duplex IRQ DMA List Base IO Address Base Memory Address Interface Vendor Slot Items reported from servers running Linux - Tech Support 49

50 Attribute Driver Driver Version Driver Image Path Current MAC Address Team Firmware Version Maximum Transmission Unit Speed Default Gateway Received Good Frames Received Bad Frames Received Alignment Errors Received FCS Errors Received Frames Too Long Received Bytes Received Total Packets Received Unicast Packets Received Multicast Packets Received Broadcast Packets Received Discarded Packets Received Error Packets Transmitted Bytes Transmitted Total Packets Transmitted Unicast Packets Transmitted Multicast Packets Transmitted Broadcast Packets Transmitted Discarded Packets Transmitted Error Packets Transmitted Collisions Transmitted Single Collision Frames Transmitted Multiple Collision Frames Transmitted Deferred Transmits Transmitted Late Collisions Transmitted Excessive Collisions 50 Items reported from servers running Linux - Tech Support

51 Attribute Transmitted Carrier Sense Errors Transmitted Internal MAC Transmission Errors Received Internal MAC Receiving Errors Administrative Operational Type Connection DHCP Server Default IPv6 Gateway DHCPv6 Server Interface Transmitted Good Frames Transmitted Bad Frames Received Unknown Protocols Transmitted Queue Length TOE Enabled Npar EP Enabled TOE Capable Network Adapter Adapter MAC Address IPv4 Address Broadcast Subnet Mask Default Gateway IPv6 Address Scope Characteristics MTU Metric Memory RX Packets RX Errors RX Dropped RX Overruns Items reported from servers running Linux - Tech Support 51

52 Attribute RX Frame TX Errors TX Packets TX Dropped TX Overruns Carrier Tx Queue Length Collisions RX Bytes Interrupt TX Bytes Network DNS Configuration Network Host Network List Network Team Interface Dev Nic Id Link Interface Vendor Slot Driver Driver Version Driver Image Path Current MAC Address Team Maximum Transmission Unit Speed Default Gateway Received Good Frames Received Bad Frames Received Alignment Errors Received FCS Errors Received Frames Too Long 52 Items reported from servers running Linux - Tech Support

53 Attribute Received Bytes Received Total Packets Received Unicast Packets Received Multicast Packets Received Broadcast Packets Received Discarded Packets Received Error Packets Transmitted Bytes Transmitted Total Packets Transmitted Unicast Packets Transmitted Multicast Packets Transmitted Broadcast Packets Transmitted Discarded Packets Transmitted Error Packets Team Interface Transmitted Collisions Transmitted Single Collision Frames Transmitted Multiple Collision Frames Transmitted Deferred Transmits Transmitted Late Collisions Transmitted Excessive Collisions Team Interface Transmitted Carrier Sense Errors Transmitted Internal MAC Transmission Errors Received Internal MAC Receiving Errors IPv4 Address Subnet Mask IPv6 Address Prefix Length IPv6 Address Administrative Operational Type Connection Team Type DHCP Server Items reported from servers running Linux - Tech Support 53

54 Attribute Default IPv6 Gateway DHCPv6 Server Interface Transmitted Good Frames Transmitted Bad Frames Received Unknown Protocols Transmitted Queue Length Redundancy Network Team List No Execute Vir Nic Id Capable Enabled Technology One Time Boot Open Manage Item Version Operating System Install Date OS System Version Optical Device Asset Tag Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number Device Descriptor PCIe SSD Extender State 54 Items reported from servers running Linux - Tech Support

55 Peak Statistics Attribute Health Measurement Start Time Peak Time Reading Statistics Port Base IO Addr Connector Type External IRQ Level Maximum Speed Port Type Portal Data Initiator Version Portal Address Portal Port Num Power Budget Enable Power Capping Power Capping Power Head Room System Instatenous Head Room System Peak Head Room Power Inventory System Idle Power System Maximum Potential Power Power Management Failure Threshold Probe Reading Warning Threshold Health Power Profile Active Power Controller Custom Maximum Performance OS Control Power Supply Firmware Version Location Maximum Output Wattage Online Items reported from servers running Linux - Tech Support 55

56 Attribute Power Monitoring Capable Rated Input Wattage Type Health Power Supply Redundancy Power Tracking Statistics Redundancy Measurement Finish Time Measurement Start Time Reading Statistics Process COMMAND CPU Memory PID RSS START STAT TIME TTY USER VSZ Processor CPU Voltage Connector Core Count Current Speed External Clock Speed Family Manufacturer Maximum Speed Occupied Processor Brand State Version 56 Items reported from servers running Linux - Tech Support

57 Processor Setting Attribute Health Procscsi ANS iscsi Revision Channel Host Summary Id Lun Model Rev Type Vendor Remote Access Device Device Type IPMI Version System GUID Number Of Possible Active Sessions Number Of Current Active Sessions Enable IPMI Over LAN SOL Enabled IPv4 Address Source IPv4 Address IPv4 Subnet IPv4 Gateway MAC Address Enable VLAN ID VLAN ID Priority Removable Flash Media Available Size Connector Redundancy State Storage Size Type Items reported from servers running Linux - Tech Support 57

58 Resource SATA Controller Attribute Health Resource Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial No Health SATA Disks Capacity Class Device Location Failure Predicted Parent Location Resource Tag Revision State Health SATA Setting SCSI Channel Connector Type State Health SCSI Controller ID 58 Items reported from servers running Linux - Tech Support

59 Attribute Number Of Connectors Slot ID State Health Screen Attribute NAME VALUE Serial Communication Attribute Settings Serial Over LAN Configuration Baud Rate Channel Number Character Accumulate Interval Character Send Threshold Minimum Privileges Required Retry Count Retry Interval Serial Port Configuration Baud Rate Channel Number Channel Privilege Level Limit Connection Mode Settings Delete Control Echo Control Flow Control Handshaking Control Input New Line Sequence Line Editing New Line Sequence Serial Port Configuration Server Model OS Service Tag Items reported from servers running Linux - Tech Support 59

60 Services Attribute Services State Session Connection Data Session Device Data Target Portal Device Number Device Type Reported Mappings Storage Device Type Target Slot ID Slot ID Type Slot Length Speed Category Hot Plug Capable Voltage Supply Shared Slot Card Bus Modem Ring Resume Zoom Video PC Card-16 Power Management Enable (PME) Signal Adapter Data Bus Width Adapter Manufacturer Adapter Slot Disablement Slots Dependency Primary Key Slot Index Support 64 bit Capable Enabled Technology System Information 60 Items reported from servers running Linux - Tech Support

61 System Profile Settings Attribute System Security Tape Drive Asset Tag Device Descriptor Device Location Firmware Version Manufacturer Model Number Parent Location Serial Number Health Tape Drive Characteristics Temperature Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health Turbo Mode Capable Enabled Technology UEFI Boot Setting USB Bus Device Device Class Items reported from servers running Linux - Tech Support 61

62 Attribute Device Protocol Device Sub Class ID Manufacturer Product Serial Version USB Controller Info Serial Number USB Controller Information USB Device Bus Number Level Parent Device Number Port Count Of Devices Device Number Device Speed Maximum Children Total Bandwidth Number Of Interrupt Requests Number Of ISO Chronous Requests Version Device Class Device Sub Class Device Protocol Maximum Packet Size Of Default Endpoint Number Of Configurations Vendor ID Code Product ID Code Product Revision Number Manufacturer Product Serial Number Interface Number Alternate Setting Number 62 Items reported from servers running Linux - Tech Support

63 Attribute Number Of End Points Interface Class Interface Sub Class Interface Protocol Driver End Point Address Attributes End Point Maximum Packet Size Interval Between Transfers USB Root Hub Bus Device Device Class Device Protocol Device Sub Class ID Manufacturer Product Serial Version USB Storage NAME VALUE User DRAC User Privilege LAN User Privilege Serial Over LAN Payload Serial Port User Privilege State User ID User Validate Processor External Is Occupied Occupied Virtual Disk Encrypted Progress Items reported from servers running Linux - Tech Support 63

64 Attribute T10 Protection Information Capable Size Layout State Health Device Bus Protocol Media Type Cache Policy Disk Cache Policy Read Policy Stripe Element Size Write Policy Hot Spare Policy violated Location Mode Type Format Provisioned Controller ID Virtual Disk ID Virtualization Technology Capable Enabled Technology Voltage Maximum Failure Threshold Maximum Warning Threshold Minimum Failure Threshold Minimum Warning Threshold Probe Reading Health isccsi Session Data Iface 64 Items reported from servers running Linux - Tech Support

65 Attribute Initiator IP address Initiator Node Session ID Target iscsi Connection State iscsi Session State NOTE: If the xserver-xorg-core package is not installed, the Displays section may be blank on collections from PowerEdge servers running the Ubuntu operating system. Items reported from servers running Linux - Tech Support 65

66 Items reported from servers running ESX - Tech Support 4 Table 3. Attributes for Server running ESX Category Additional Information Attribute Version Amperage Location Reading Array Disks Connector Health Serial Number State Power Bus Protocol Failure Predicted Media Type Revision T10 PI (Protection Information) Capable Certified Encrypted Encryption Capable Capacity Used RAID Disk Space (Bytes) Available RAID Disk Space Hot Spare Progress Mirror Set ID 66 Items reported from servers running ESX - Tech Support

67 Attribute Model Number Vendor Part Number Maximum Capable Speed SAS Address Negotiated Speed Product ID Manufactured Year Manufactured Week Manufactured Day Sector Size Device Remaining Rated Write Endurance ISE Capable Non-RAID HDD Disk Cache Policy ID PCIe Maximum Link Width PCIe Negotiated Link Width Device Protocol Driver Version Form Factor Sub Vendor Available Spare Auto Recovery Action On Hung Operating System Detection System Reset Timer BIOS Manufacturer Version Release Date BIOS Boot Settings Battery Probe Reading Health Items reported from servers running ESX - Tech Support 67

68 Boot GRUB List Attribute Inode Permissions Number Of Links Owner Owner Group Size Processes Date Of Modification Boot List Inode Rights Number Owner Remote Access Users Size File Date Processes Boot Menu List Boot Settings CPU Details Cache2 Maximum Size Cache1 Location Cache2 Location Cache3 Location Cache3 Maximum Size Cache1 Installed Size Cache1 Write Policy Cache1 Associativity Cache1 Error Correction Type Cache1 Type Cache1 Level Cache1 Cache2 Installed Size Cache2 Write Policy 68 Items reported from servers running ESX - Tech Support

69 Attribute Cache2 Associativity Cache2 Error Correction Type Cache2 Type Cache2 Level Cache2 Cache3 Installed Size Cache3 Write Policy Cache3 Associativity Cache3 Error Correction Type Cache3 Type Cache3 Level Cache3 Channel Device Location Parent Location Manufacturer Connector Type Health Component Details Component ID Component Type Software Version Hardware Device ID Hardware Vendor ID Hardware Sub-Device ID Hardware Sub-Vendor ID Connector State Connector Type Health Items reported from servers running ESX - Tech Support 69

70 Attribute Location Class Controller ID Firmware Version Driver Version Storport Driver Version Number Of Connectors Rebuild Rate BGI Rate Reconstruct Rate Check Consistency Rate Cache Memory Size (MB) Patrol Read Rate Patrol Read Iterations State Slot ID Abort Check Consistency On Error Allow Revertible Hot Spare And Replace Member Load Balance Auto Replace Member On Predictive Failure Persistent Hot Spare CacheCade Capable Encryption Capable Encryption Key Present Spin Down Unconfigured Drives Spin Down Hot Spares Spin Down Configured Drives Automatic Disk Power Saving (IdleC) Patrol Read Mode Time Interval For Spin Down (Minutes) Alarm State T10 Protection Information Capable Patrol Read State 70 Items reported from servers running ESX - Tech Support

71 Attribute Encryption Mode Health Number Of Extenders Battery Slot Number Predicted Capacity Learn State Next Learn Time Maximum Learn Delay State Health Learn Mode Recharge Count Maximum Recharge Count Controller Dependency Custom Attribute Controller ID CPU Power And Performance Management Memory Power And Performance Management Fan Power And Performance Management CPU Power And Performance Management Memory Power And Performance Management Fan Power And Performance Management DRAC Information Product Version IP Address IP Subnet IP Gateway Debug Menu Demand Based Switching(DBS) Technology Capable Enabled Items reported from servers running ESX - Tech Support 71

72 Device Map List Attribute Disk Usage File System Size Used Available Use Mounted On Display Display Sub Section Driver Modprobe Configuration Command Module Options Drivers Module Path Drivers Loaded Module Internal Module Size Use Count Dependent Modules Enclosure ID State Connector Firmware Version Service Tag Asset Tag Asset Target ID Split Bus Part Number Express Service Code SAS Address 72 Items reported from servers running ESX - Tech Support

73 Attribute Alarm Configuration Health PCIe SSD Extender Enclosure EMM Health Part Number Firmware Version State Fans Health Part Number State Speed Power Supplies Health Part Number Firmware Version State Temperatures Health State Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold ID Environment Variable Variables Items reported from servers running ESX - Tech Support 73

74 External Enclosure Attribute Variable Controller ID ID Fiber Channel Controller Host WWN Vendor Model Firmware Version Driver Version Serial Number Vendor Code Type Fiber Channel HBA Port Port Number Port WWN Port OS Port Type Port Speed Port Supported Speed Port State Port FC ID FRU Device Serial Number Part Number Revision Manufacturer Manufactured Date Fan Probe Reading Minimum Warning Threshold Maximum Warning Threshold Minimum Failure Threshold Maximum Failure Threshold Health 74 Items reported from servers running ESX - Tech Support

75 Fan Redundancy Firmware Attribute Redundancy Version Front Panel Power Button NMI Button General Attribute Settings Hardware Log Severity Date And Time Raw SEL Data Health Hardware Performance Probe Cause Hyper Threading(HT) Technology Capable Enabled IO Ranges Address Range Device IPv4 Address IPv4 Address Subnet Mask IPv6 Address Prefix Length IPv6 Address IPv6 Address IPv6 Details IP Address Source IPv6 Address 1 Default Gateway IPv6 Address 2 Link Local Address DNS Address Source Preferred DNS Server Items reported from servers running ESX - Tech Support 75

76 IRQ Attribute Alternate DNS Server IRQ Number INterruptsPerCPU Type Device Installed Applications Publisher Size Summary Install Date URL Information Integrated Devices Interface Member Physical Interface Team Interface Intrusion Probe State Health LCD Information Front Panel LCD Security Access Enable Remote Indication LCD Line Information Main Chassis Server Model System Revision Flash Chassis Identify LED State Chassis Lock Server Service Tag Server Asset Tag Chassis Host Express Service Code Fault LED Flash On Severity Level System Revision 76 Items reported from servers running ESX - Tech Support

77 Attribute System Location Index Server Module Location Flash Chassis Identify LED Timeout value Device System Id Max CPU Sockets Populated CPU Sockets Memory List Memory Memory ID Size Device Speed Failures Type Health Type Detail Rank Memory Array Total Installed Capacity Total Installed Capacity Available To OS Installed Capacity (MB) ECC Type Location Use Total Maximum Capacity Maximum Capacity (MB) Slots Used Slots Available Failover State Redundancy Redundancy Configuration Total Installed Capacity Available To The OS Memory Operating Mode Redundancy Failover State Memory Operating Mode Configuration Items reported from servers running ESX - Tech Support 77

78 Memory Redundancy Attribute Redundancy Failover State Redundancy Configuration Memory Settings Memory Usage Memory Total Memory Free Memory Available Buffers Cached Memory Shared Swap Total Swap Free Swap Cached Miscellaneous Settings Modular Enclosure Information Model Chassis Service Tag Product IP Address Source Version IP Address Type IP Address Express Service Code NIC Configuration Channel Number NIC Selection Primary Network Failover Network Network Current MAC Address Interface Interface Maximum Transmission Unit IP Address 78 Items reported from servers running ESX - Tech Support

79 Attribute Transmitted Bytes Connection Operational Duplex Speed Base IO Address Transmitted Internal MAC Transmission Errors Transmitted Late Collisions Transmitted Multiple Collision Frames Received Frames Too Long Transmitted Total Packets TOE Capable TOE Enabled Driver Version Firmware Version Type Transmitted Error Packets Received Alignment Errors Received Internal MAC Receiving Errors IPv6 Address DHCPv6 Server Default Gateway Image Path Received Unknown Protocols DHCP Server Subnet Mask Link Received Good Frames Received Bad Frames Transmitted Broadcast Packets Received Broadcast Packets Transmitted Bad Frames Slot Received FCS Errors Items reported from servers running ESX - Tech Support 79

80 Attribute Received Bytes Received Total Packets Transmitted Queue Length Received Error Packets Transmitted Unicast Packets Driver IRQ Received Unicast Packets Team Default IPv6 Gateway Transmitted Collisions Transmitted Good Frames Base Memory Address DMA List Transmitted Deferred Transmits Transmitted Single Collision Frames Transmitted Discarded Packets Received Multicast Packets Transmitted Carrier Sense Errors Received Discarded Packets Administrative Vendor Transmitted Multicast Packets Prefix Length Transmitted Excessive Collisions Driver Image Path Npar EP Enabled Network Adapter Adapter MAC Address IPv4 Address Broadcast Subnet Mask 80 Items reported from servers running ESX - Tech Support

81 Attribute Default Gateway IPv6 Address Scope Characteristics MTU Metric Memory RX Packets RX Errors RX Dropped RX Overruns RX Frame TX Errors TX Packets TX Dropped TX Overruns Carrier Tx Queue Length Collisions RX Bytes Interrupt TX Bytes Network DNS Configuration Network Host Network List Network Team Interface Device NIC Id Link Interface Vendor Slot Driver Driver Version Items reported from servers running ESX - Tech Support 81

82 Attribute Driver Image Path Current MAC Address Team Maximum Transmission Unit Speed Default Gateway Received Good Frames Received Bad Frames Received Alignment Errors Received FCS Errors Received Frames Too Long Received Bytes Received Total Packets Received Unicast Packets Received Multicast Packets Received Broadcast Packets Received Discarded Packets Received Error Packets Transmitted Bytes Transmitted Total Packets Transmitted Unicast Packets Transmitted Multicast Packets Transmitted Broadcast Packets Transmitted Discarded Packets Transmitted Error Packets Team Interface Transmitted Collisions Transmitted Single Collision Frames Transmitted Multiple Collision Frames Transmitted Deferred Transmits Transmitted Late Collisions Transmitted Excessive Collisions Team Interface Transmitted Carrier Sense Errors Transmitted Internal MAC Transmission Errors Received Internal MAC Receiving Errors 82 Items reported from servers running ESX - Tech Support

83 Attribute IPv4 Address Subnet Mask IPv6 Address Prefix Length IPv6 Address Administrative Operational Type Connection Team Type DHCP Server Default IPv6 Gateway DHCPv6 Server Interface Transmitted Good Frames Transmitted Bad Frames Received Unknown Protocols Transmitted Queue Length Redundancy Network Team List Execute Disable(XD) Vir NIC Id Technology Capable Enabled One-Time Boot Open Manage Version Item Operating System OS Version System Install Date Optical Device Firmware Version Items reported from servers running ESX - Tech Support 83