Welcome to Gumnut Cloud

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1 Welcome to Gumnut Cloud

2 How does it work : Benefits Of Gumnut Cloud In our Cloud solution, applications and data are stored, run from, and managed by a central Cloud server. Users do not download and install applications on their own device or computer. Instead, data and applications are delivered to your device via a secure high speed internet connection, utilising the processing power and storage space of the Cloud server. A Cloud model removes the need for version upgrades or license management on individual computing devices. The Data center : Our Cloud is hosted from the Global Switch Data Centre provision located centrally in Ultimo, Sydney. This is Australia's largest Tier III (Tier 3) data centre facility. This location includes full N+1 redundancy in power supply, multiple UPS arrays and backup power protection. Fully protected network services are also included for all data services, with all service provision backed by an all inclusive 99.9% uptime service level agreement. Communication links include High Performance Fiber, HSNS or ADSL Circuit to Data Centre. Peace Of mind No more disasters : Currently Gumnut is running on your computers. Your staff is responsible from backups. Computers can malfunction any time, backups are forgotten and backup media sometimes gets corrupted. there are so many thing can go wrong and cause untold damage to your business interrupting your daily work. Lost data can be impossible to replace. Bookings and client accounts can be lost. When a computer goes down it needs to be re formatted, all software re installed and all backups restored. In most cases you will need a IT person to come and do these. It costs lot of money and time to get back up again.

3 Benefits Of Gumnut Cloud Top Security : Your data will be securely stored in a state of the art data centre with 24-hour security monitoring. Leading firewall and anti-spam protection and database level user authentication also ensures your data will always be safe. Backups will be taken on a daily basis and be stored on site and additionally off site in another location. Freedom Of Access : As your system is on the cloud now you can access it from any computer and any location you like. Including Windows, Mac and Linux computers as well as ipads and android tablets. Where ever you are you are always connected. Help desk 24/7 : Our friendly help desk staff is constantly connected to the cloud and be able to help you quickly and efficiently. Predictability of Fixed costs : Our fixed cost delivery model means you will know exactly how much you ll be paying each month. Apart from the basic cloud facilities we are providing lots of additional options to select from. Please refer to next page. Automated Backups : Daily and Weekly backups are taken and stored in the Data Center as well as in an Another Location for Additional safety.

4 Web And Mobile Apps on Gumnut Cloud Peace Of Mind Gumnut Web and Mobile Applications Works Much better on the Cloud Running web bookings, gift voucher and retail sales requires these applications to access your database real time All the time. If your Gumnut system Is installed on your computers in your premises - They have to be on all the time. - Internet Connection from the web site to your premises can fluctuate causing performance issues. - Any Power cuts or Internet cuts to your premises will cause the web site to loose connection - You need to have your computers up all the time day and night and weekends. - If your computers are down then web site is down as well. If your Gumnut system Is installed on the Gumnut cloud - They will be on all the time. - Internet Connection and speed is guaranteed. - Any Power cuts or Internet cuts to your premises does not have any effect. - You don t need to have your computers up all the time day and night and weekends. - If your computers are down in your premises it does not have any effect.

5 Gumnut Apps on the Cloud with Virtual Desktop

6 Additional Benefits Of Gumnut Cloud Optional Features : Web Pages for Web booking, retail and Gift Vouchers sales with or without payment gateway Mobile Apps for staff and clients generic or branded. Other programs that you are using can be installed on the servers. This may have additional charges. Additional Disk Space can be allocated. This may have additional charges. Gumnut Call Center : Divert Your phones to our call center full time or as needed. Dedicated receptionist will take the call. Our receptionists can make bookings and take messages for you. They can also call your clients, confirm bookings or perform other tasks that you would like.

7 What happens if you can not connect to our servers? To make sure that you are up and running all the time we have considered every possibility and developed emergency procedures. Your electricity or internet connection is down You can access our system from another location or from a wireless laptop or ipad. Our help desk can you the days appointments and check any information you need. Our servers are down Extremely unlikely as we have a 99.7% uptime service level agreement. However this is what we will do : Our help desk can you the days appointments and check any information you need. Restore your backup on other servers and give you access. Worse case we can install our system on your computers and run locally.

8 How do we move you to Gumnut Cloud Server setup: Our Staff will access your current system and find out how its currently working. After analysing your system we will create all the necessary users, Access rights, Drivers for Printers and other devices that you may be using on our Server. We will also analyse your current internet line quality and speed. What do you need to do: We will advise you on your current internet line quality and speed whether we think its satisfactory for your operation. Generally speaking a good quality ADSL2+ line which is currently being offered by the major suppliers is good enough to run a average size business from our servers. Test Run: We will backup and copy your current system on to the server. We will give your staff training on how to access the system from your computers Your staff will then perform a test run parallel to your current system to make sure that everything is working well and the performance is satisfactory. Go Live: Once you are happy with the new environment we will take a final copy And the system will be operational with our staff keeping an eye on it for a few days. Our help desk is available for you 24/7.

9 Gumnut Cloud Prices and Conditions User Based Hosting : Pricing depends On number of terminals ( Computers ) Used to access your system. Can be accessed from Mac or Windows computers from any location. Current Monthly Per user cost is $ No contract period Pay as you Go agreement. If you are not happy we will restore back to your computers no extra charge. Additional Hosting Costs are : Web Applications for bookings, gift voucher and retail sales $50.00 per month. Mobile Applications for Staff $50.00 per month. Document management to store documents and images $50.00 per month for up to 50gb. VPN for PMS Interface $ Other programs can be installed on the servers. This may have additional charges. Setup and Customisation Costs Please ask for Quotation : Initial Setup $ Web Applications Customisation. Development of Customised Forms for document management and mobile apps. Ongoing Database Maintenance And Backups: Free of charge. NOTE : These are hosting pricing not purchase costs for the Gumnut software products.

10 info@gumnutsoftware.com Phone :

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