Ericsson Multi Activation 6.0 Training Programs. Catalog of Course Descriptions

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1 Ericsson Multi Activation 6.0 Training Programs Catalog of Course Descriptions

2 Page 2 Catalog of Course Descriptions INTRODUCTION...3 EMA 6.0 DELTA...4 EMA 6.0 OVERVIEW...6 EMA 6.0 INTERFACES...8 EMA 6.0 USER PROVISIONING...10 EMA 6.0 CONFIGURATION AND OPERATION...12 EMA 6.0 SDK COMPOSER (CUSTOMIZED)...15 Commercial in Confidence

3 Page 3 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. Service delivery is supported using various delivery methods including: Icon Delivery Method Instructor Led Training (ILT) Seminar (SEM) Workshop (WS) Virtual Classroom Training (VCT) Web Based Learning/eLearning (WBL) Structured Knowledge Transfer (SKT) Delivery Enablers Remote Training Lab (RTL) Commercial in Confidence

4 Error! Unknown document property name. LZU Error! Unknown document property name. Description Do you already have competence on EMA? Would you like to extend your compentence on EMA 6.0? Do want to update yourself regarding new features or enhanced? This course is for you. It will cover descriptions of new features and also the most important changes between EMA releases. With the help of the student book provided in this module, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing user provisioning tasks and procedures. Learning objectives On completion of this course the participants will be able to: 1 Define Ericsson Multi Activation (EMA) Explain the basic principles of Multi Activation 1.2 Describe the main changes and enhanced features in EMA Explain changes and news regarding EMA features 2.1 Briefly demonstrate enhanced on Basic and Advanced features 2.2 Briefly demonstrate enhanced Tools 2.3 Show improvements on integration with Business Domains solutions 3 Explain changes and news regarding EMA Architecture 3.1 Activation Server Architecture 3.2 Provisioning Server Architecture 3.3 Reporter Server Architecture 4 Explain changes and news regarding EMA Interfaces 4.1 CAI 4.2 CAI3G 4.3 EDIFACT 5 Explain changes and news regarding features in EMA GUI 5.1 Demonstrate the main changes and features in Activation Server GUI 5.2 Demonstrate the main changes and features in Provisioning Server GUI Target audience The target audience for this course is: Fundamentals, Customer Care Administrator, Service Technician, Service Engineer, Service Planning Engineer, Service Design Engineer, Service Deployment Engineer, Application Developer. 4

5 Prerequisites The participants should be familiar with 2.5 G and 3G networks, service offerings, and basic UNIX knowledge on command level. The participants should be familiar with and have working experience with EMA 5 or older versions. Or Successful completion of the following courses: EMA 6.0 Overview Error! Unknown document property name. Error! Unknown document property name. EMA 6.0 Configuration and Operation Error! Unknown document property name. Error! Unknown document property name. Duration and class size The length of the course is 1 day and the maximum number of participants is 16. Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EMA hour 1 EMA 6.0 Features 1.5 hours 1 EMA 6.0 Architecture 1 hour 1 EMA 6.0 Interfaces 1 hour 1 EMA 6.0 GUI 1.5 hours Commercial in Confidence

6 EMA 6.0 Overview Description LZU R1A Do you want to know the Provisioning System? Do you want to increase activation efficiency?this course is for you. Multi Activation operates with many different network elements, facilitates routing tasks and provisioning. It accomplishes new business models for multimedia services emerge. Also contains flexible and automated provisioning tools grow more important than ever. With the help of the student book provided in this course, and the guidance of a well-trained instructor, the participants will be able to assemble the most important concepts of Multi Activation 6.0. Learning objectives On completion of this course the participants will be able to: 1 Define Provisioning 1.1 Define the basic principles of Provisioning 1.2 Describe Ericsson Provisioning System 2 Define Multi Activation Explain the basic principles of Multi Activation 2.2 Identify main functions of Multi Activation inside telecom network 3 List the Features in EMA 3.1 List the features of EMA 3.2 Describe the main features in EMA 4 Describe EMA 6.0 Architecture & Integration 4.1 Describe the internal EMA 6.0 deployment 4.2 Describe EMA 6.0 Activation Server, Provisioning Server and Reporter Server 4.3 Define Load Balancer Layer 4.4 Define Processing Layer 4.5 Define Resource Layer 4.6 Describe EMA 6.0 Hardware 4.7 Explain EMA 6.0 Integration Process 5 Describe Supported Network Elements and solutions 5.1 List the Network Elements supported by MA 6.0 Core Commercial in Confidence

7 Target audience The target audience for this course is: Fundamentals, Customer Care Administrator, Service Technician, Service Planning Engineers, Service Design Engineers, Service Deployment Engineer, Application Developer. Prerequisites The participants should be familiar with Telecommunication Principles, Service Layer Overview, and Unix Fundamentals. Duration and class size The length of the course is 1 day and the maximum number of participants is 16 Learning situation This course is based on theoretical instructor-led lessons given in a classroom environment. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. (This paragraph is mandatory). Day Topics in the course Estimated time 1 Define Provisioning 0,5 hour 1 Define Multi Activation 6.0 1,5 hours 1 List Features in Multi Activation 6.0 1,5 hours 1 Determine Multi Activation 6.0 Architecture 2 hours 1 Describe Supported Network Elements and Solutions 0,5 hours Commercial in Confidence

8 Error! Unknown document property name. LZU Error! Unknown document property name. Description Do you want to gain improvements on User Provisioning activation? Do you want better organization between protocols?this course is for you. Multi Activation operates with many different different protocols, each one recommended to specific platforms. And better organization with provisioning procedures using different protocols. With the help of the student book provided in this course, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing provisioning tasks and procedures. Learning objectives On completion of this course the participants will be able to: 6 Define EMA 6.1 Determine Multi Activation principles. 6.2 Describe the main protocols: CAI, XCAI, CAI3G, EDIFACT and CLI. 6.3 Demonstrate the interfaces between BSS and EMA and between EMA and Network elements. 7 Define CAI Protocol 7.1 Discriminate CAI message format. 7.2 Briefly describe message flow of CAI protocol. 7.3 Execute provisioning procedures using CAI. 7.4 Interpret CAI return codes. 8 Define XCAI Protocol 8.1 Define Service Order Scheduler. 8.2 Execute provisioning procedures using XCAI. 8.3 Interpret XCAI Error Codes. 9 Define CAI3G Protocol 9.1 Briefly describe CAI3G message flow. 9.2 Describe CAI3G Web Service Structure. 9.3 Determine protocols used in a CAI3G message. 9.4 Execute provisioning procedures using CAI3G 9.5 Interpret CAI3G Error Codes. 8

9 10 Define EDIFACT and CLI Protocol 10.1 Discriminate EDIFACT message format Describe EDIFACT message flow Execute provisioning procedures using EDIFACT 10.4 Describe CLI message flow Target audience The target audience for this course is: Customer Care Administrator, Service Technician, Service Engineer, Service Planning, Design Engineer, Service Deployment Engineer and Application Developer. Prerequisites The participants should be familiar with Ericsson Multi Activation 6.0 or Successful completion of the following course: EMA 6.0 Overview LZU R1A Duration and class size The length of the course is 1 day and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EMA 6.0 Overview 1 hour 1 CAI Protocol 2 hours 1 XCAI Protocol 1 hour 1 CAI3G Protocol 1,5 hours 1 EDIFACT and CLI Protocol 0,5 hour Commercial in Confidence

10 EMA 6.0 User Provisioning Description LZU R1A Do you know want to gain efficiency on Provisioning? Do want to have accuracy on handle with routing tasks and managing systems? Do you want to evaluate EMA performance?this course is for you. Multi Activation can operate with many different solutions for voice and data, revenue management and applications. With the help of the student book provided in this module, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing user provisioning tasks and procedures Learning objectives On completion of this course the participants will be able to: 11 Define EMA Provisioning 11.1 Briefly describe User Provisioning and EMA 12 Describe EMA inside Voice and Data domain for AS 12.1 Describe some actions in order to perform provisioning in Activation Server: 12.2 Voice Activation 12.3 Data Activation 12.4 Setup communications with the Network Elements 13 Describe EMA inside Voice and Data domain for PS 13.1 Describe some actions in order to perform provisioning in Provisioning Server: 13.2 Voice Activation 13.3 Data Activation 13.4 Setup communications with the Network Elements 14 Describe EMA inside Revenue Management domain 14.1 Describe some actions in order to perform activation of Revenue Management Systems; 14.2 Setup communications with the Network Elements. 15 Describe EMA inside Application domain 15.1 List some Applications Platforms integrated with EMA in Application domain 15.2 Setup communications with the Network Elements 16 Describe EMA inside Reporter Server Solution 16.1 Define Reporter Server Solution 10

11 16.2 Perform statistics analyses of CSO and NSO using Reporter Target audience The target audience for this course is: Service Engineer, Service Planning, Design Engineer, Service Deployment Engineer and Application Developer Prerequisites The participants should be familiar with Ericsson Multi Activation 6.0 or Successful completion of the following courses: EMA 6.0 Overview LZU R1A EMA 6.0 Interfaces LZU R1A EMA 6.0 Configuration and Operation LZU R1A Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in technical environment using equipment and tools, which are accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 EMA Provisioning 1 hour 1 EMA inside Voice and Data domain for AS 2.5 hours 1 EMA inside Voice and Data domain for PS 2.5 hours 2 EMA inside Revenue Management domain 2 hours 2 EMA inside Applications Domain 1 hour 2 EMA inside Reporter Server Solution 3 hours Commercial in Confidence

12 EMA 6.0 Configuration and Operation Description LZU R1A Do you know how to configure and operate with good performance on EMA 6.0? Do you have accuracy on handle with routing tasks and managing systems? This course is for you. Multi Activation can operate with many different network elements and have many strategies for routing and clustering, which influences directly in the performance and effectiveness of the service provided to the subscriber. With the help of the student book provided in this module, and the guidance of a well-trained instructor, the participants will be able to learn the most efficient ways of operating Multi Activation and executing user provisioning tasks and procedures. Learning objectives On completion of this course the participants will be able to: 17 Use EMA to provision users using Activation Server 17.1 Describe Activation Server GUI 17.2 Configure different nodes using GUI (i.e. HLR, FNR, AuC, VM) 17.3 Set up clusters 17.4 Configure CAI DC 17.5 Test communication between EMA and configured node 17.6 Perform Provisioning commands on Network Elements 18 Use EMA to provision users using Provisioning Server 18.1 Describe Provisioning Server GUI 18.2 Configure different nodes using GUI (i.e. UDC HLR/AuC) 18.3 Perform Provisioning commands 19 Employ Operation tools for Activation Server and Provisioning Server 19.1 Use the Processing Queue 19.2 Use the Consistency Tool 19.3 Use the Re-player solution 19.4 Use Service Order Scheduler 19.5 Create Service Order Batch Handler job, execute and determine code errors Alarms by using System Monitor for AS 19.7 Alarms for PS Commercial in Confidence

13 20 Create Administrative Tasks for Activation Server 20.1 Verify information of Solaris Operational System 20.2 Use basic AS commands 20.3 Verify logs from AS 20.4 Implement access control methods for AS 21 Create Administrative Tasks for Provisioning Server 21.1 Verify information of Linux Operational System 21.2 Use basic PS commands 21.3 Verify PS Information 21.4 Implement access control methods for PS Target audience The target audience for this module is: Service Engineer, Service Planning, Design Engineer, Service Deployment Engineer and Application Developer. Prerequisites The participants should be familiar with Ericsson Multi Activation 6.0 or Successful completion of the following courses: EMA 6.0 Overview LZU R1A EMA 6.0 Interfaces LZU R1A Duration and class size The length of the course is 2 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in technical environment using equipment and tools, which are accessed remotely. Commercial in Confidence

14 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated time 1 Provisioning using Activation Server 3 hours 1 Provisioning using Provisioning Server 3 hours 2 Operation tools for Activation Server and Provisioning Server 2 hours 2 Administration Tasks for Activation Server 2 hours 2 Administration Tasks for Provisioning Server 2 hours Commercial in Confidence

15 EMA 6.0 SDK Composer (customized) (Customized and delivered on request) Description Do you want to deploy MOs which makes Multi Vendor Network Elements fit in your network? Do you want to improve your Subscriber View provisioning flow? This course is for you. By lacking of knowledge about the tools or features available or how even to handle them, the operator may face difficulties when trying to adapt different Network Elements. With the help provided in this module, and the guidance of a well-trained instructor, the participants will be able to create and implement support for Multi Vendor Network Elements and Subscriber Views using the Service Development Kit (SDK). Learning objectives - Target audience The target audience for this course is: Application Developers, Service Deployment Engineer, Service Planning Engineer and Service Design Engineer. Prerequisites The participants should be familiar with Ericsson Multi Activation 6.0 or Successful completion of the following courses: EMA 6.0 Overview LZU R1A EMA 6.0 Interfaces LZU R1A EMA 6.0 User Provisioning LZU R1A EMA 6.0 Configuration and Operation LZU R1A And have skills in programming language (such as C/C++ or Java). 15

16 Duration and class size - Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in technical environment using equipment and tools, which are accessed remotely. Time schedule - Commercial in Confidence

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