Sucuri Webinar Q&A HOW TO IDENTIFY AND FIX A HACKED WORDPRESS WEBSITE. Ben Martin - Remediation Team Lead

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1 Sucuri Webinar Q&A HOW TO IDENTIFY AND FIX A HACKED WORDPRESS WEBSITE. Ben Martin - Remediation Team Lead 1

2 Question #1: How does the site know to call San Diego and not the New York PoP of a CDN? Answer: With the use of GeoDNS, the user s location defines the closest POP and routes traffic accordingly. Using a global anycast network will ensure that the user is routed based on the connection with the fastest time. Question #2: What do we think of SSL everywhere or the Let s Encrypt offering? Answer: Let s Encrypt is great! SSLs are available to the masses for no cost. It s also important to note that SSL is just one component of a site s security. It provides an encrypted means of communication between the user and the site. It does not, however, prevent that communication from including malicious content. Question #3: How can a CDN benefit someone that does business locally only? Answer: CDNs help in offering caching options that can drastically improve the site s performance for the user regardless of where you are choosing to do business. In addition, the location of the host server where your site is stored is what determines the distance and routing time for a user request, not that the business is only in one area. Question #4: Does the performance start with the host and then influence the CDNs overall performance? Answer: The CDN is working to optimize the performance of the site. The host s performance matters for uncached requests. Depending upon the level of caching implemented the requests made back to the host to pull the content will rely on its performance. The CDN also offers the option for failover if the host s server is down. Question #5: Do you need additional caching if you are using a CDN? What are the impacts/benefits? Answer: As mentioned, if you introduce multiple means of caching or even multiple CDNs there can be complications and troubleshooting to identify the source of the issues can be cumbersome. Use caution and be experienced in the practice 2

3 Question #6: Why use Sucuri WAF/CDN over other providers? Answer: Sucuri seeks to provide a complete website security solution. We focus on security first and foremost, our Protection Platform provides sites a comprehensive WAF/IPS that uses a global anycast network to provide increased performance and DNS management. What you need to look for is a solution that works for your site and always be thinking about what your layered approach to security is and what each solution provides. Question #7: Any need to clear/refresh cache after website content changes? Answer: You can wait for the designated time to pass as specified by your level of site caching employed or in many cases there are APIs which can be used to clear the cache when updates to content are made. Question #8: How exactly does a CDN protect against DDoS attacks? Answer: A CDN helps to protect against a DDoS attack because the network absorbs the traffic before it gets to your site s host servers. This is a great post that can help in explaining the benefits of caching tools. Question #9: How do CDN s work with databases? Databases of user information that is constantly getting updated. Answer: It depends on the CDN, with the Sucuri firewall you want to make sure you are using the Site caching level to avoid caching issues as this will respect the caching headers on the host s server. You want to make sure your caching headers on the host s server are properly configured to avoid caching issues while still caching as much as possible. You can refer to our knowledge base article on investigating caching headers as a resource. Question #10: I have Sucuri on my website, however, when I run the site through a speed test, the results in the waterfall always say I don t have a CDN on my site. Answer: It depends on the speed testing tool you use, some don t recognize the Sucuri firewall as a CDN as they haven t implemented that into their tool. The important thing is you are using a CDN/global Anycast network with the Sucuri firewall. The speed testing tools are good for general recommendations, but shouldn t be too heavily relied upon, this is just one example why. 3

4 Question #11: Is there a performance advantage to using something like MaxCDN versus what is included with a Sucuri plan? Answer: MaxCDN will only cache static files such as images, CSS, JavaScript, etc. While MaxCDN has more points of presence than the Sucuri firewall, as the Sucuri firewall filters all incoming HTTP and HTTPS traffic, that allows it to cache more and typically results in more of a performance benefit. If you are using the Sucuri firewall, it is normally not necessary to use another CDN nor recommended as it complicates troubleshooting and other things. Question #13: Does Sucuri s CDN support Video Caching? Answer: It is important to be aware that streaming video compared to a server for websites is vastly different in terms of the optimal configuration for both. It is much better to use an external video player such as YouTube or a server tailored specifically for video streaming only. Question #14: Do you still need a caching plugin on your website (like W3 Total Cache) if you are using a CDN? Answer: It does add another layer of caching, so when you are making updates to the site you have to be aware of it and it adds another layer of complexity when troubleshooting issues. Although, having caching on the application layer or host s server will generally help with the performance for requests that aren t already cached by the CDN, so it does have advantages. You have to ultimately consider the impacts from both sides and choose what is best for your site. Question #15: How does the CDN know if the website is updated and when and how fast does it clear it s cache? What happens if the website uses caching as well? Answer: It depends on the CDN and the specific settings, it is best to reach out to your CDN provider and they can provide more details for their set up and your specific configuration. Question #16: Now that you are owned by GoDaddy will they allow me to use you as a CDN? Answer: With a simple DNS A record change in your hosting panel you should be able to enable our CDN and have no issues with the setup. 4

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Sucuri Webinar Q&A HOW TO IDENTIFY AND FIX A HACKED WORDPRESS WEBSITE. Ben Martin - Remediation Team Lead

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