Enabling a Mobile Campus. Republic Polytechnic

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1 Enabling a Mobile Campus Republic Polytechnic

2 About Republic Polytechnic (RP) Established in diplomas 6 schools & 1 centre Over 14,000 students Over 900 staff Leverage Problem-Based Learning

3 A quick look at Republic Polytechnic Completed in 2006, Republic Polytechnic s (RP) 20-hectare Woodlands campus has facilities to allow it to cater for up to about 17,000 staff and students. Designed jointly by award-winning Japanese architect, the Republic s Woodlands home has many special features. One of which is The Agora, which is representative of a place where people could exchange ideas and information in ancient Greece. The The Republic consists of huge open spaces where students can relax, connect and have fun. User Population: approx. 15,000 mobile users

4 IT at Republic Polytechnic Designed as a mobile concept, ie wireless and paperless Students get connectivity throughout the campus including the adjoining Admiralty Park Requirement for all students to own a notebook

5 RP s Problem Based Learning Pedagogy Intensive use of technology almost 24x7 Students use systems to download and upload class work and activities Staff use systems to upload curriculum materials, mark attendance, assess work submitted by students, grade students Assessment (Understanding Test or UT) are conducted online

6 IT Challenges Robust IT connectivity for 15,000 users including access to the Learning Environment Online (LEO RP s existing Learning Management System) Assessment System (UT) Telephony system Mobile Culture

7 ROBUST IT ACCESS TO USERS

8 Robust IT Access to Users RP s 20-hectare campus houses 2 inpremise Data Centres providing high availability (HA) to RP s core and server farm network 10 Gig Network Data Centre 1 Data Centre 2 High Availability

9 Robust IT Access to Users A remote (offsite) Data Centre serves as a hot-dr (disaster recovery) site ensures IT Business Continuity 1 Gig Link Disaster Recovery Site (Data Centre 3) 10 Gig Network Data Centre 1 Data Centre 2 High Availability

10 Robust IT Access to Users Multiple connections to the internet maximizes RP s online presence ISP 1 (Internet) ISP 2 (Internet) Disaster Recovery Site (Data Centre 3) 1 Gig Link 10 Gig Network Data Centre 1 Data Centre 2 High Availability

11 Robust IT Access to Users Yahoo Amazon ISP 2 (Internet) Microsoft Google SOX SingAREN ISP 1 (Internet) Disaster Recovery Site (Data Centre 3) 1 Gig Link 1 Gig Link Direct network peering (connection) with major 10 Gig content Network providers such as Google and Microsoft via Singapore Open exchange (SOX) enables improved network access experience to our users Data Centre 1 Data Centre 2 High Availability

12 Robust IT Access to Users Each of the Main Campus Data Centre is 325 sq. meters with a capacity of hosting up to 60 data centre racks Each rack is provisioned with 2 power distribution units. 1 of which is supported by a centralized UPS system and the other is backed by a generator which will be automatically activated within 6 minutes if the main power is cutoff

13 Robust IT Connectivity The campus is supported by 1,500 wireless network access points providing secure wireless network access to Information Technology anywhere and anytime within the campus Supports IEEE a/b/g/n Wireless standards for speedy wireless access Supports IEEE 802.1x standard for seamless single-sign on authentication and future support of Network Admission Control (ensure wireless clients comply to RP security standard) Supports WPA2 Security Protocol standard for secure wireless computing

14 Robust IT Connectivity Wireless Access Points are strategically deployed in locations to ensure optimum coverage and allows automatic coverage extension. The automatic coverage extension increases the wireless access point coverage, thereby filling a coverage hole. For example, if a failed access point is detected, it can automatically increase the coverage on surrounding access points to fill the gap created by the loss in coverage.

15 Robust IT Connectivity SSL VPN service is available to RP users for secure connection back to RP s internal network from remote locations such as home broadband, 3G or wireless hotspots anywhere Wireless@SG service is available to visitors who need access to the internet and is supported anywhere in the campus

16 Robust IT Connectivity - Challenges Round the clock monitoring and alert systems Daily routine checks Trouble-shooting Isolating problem areas or zones Ring fence problem areas or zones Unauthorise use of ports even if they are limited

17 IT Services on the Cloud RP Students enjoys Microsoft services (to be migrated to Office 365 by 2013) It offers free cloud-based online services such as: Student , calendar & contacts Instant messaging, group video and voice chat Online conferencing and desktop sharing Online document viewing and editing. Students access these services directly from Microsoft via the Internet when outside RP s network and via SOX when on Campus network, providing efficient network access

18 IT Services on the Cloud Server Virtualization is heavily used in RP Data Centre 50 physical servers (hosts) supporting about 400 virtual machines Average oversubscription (resource sharing) ratio of 8:1 Critical and resource intensive systems are allocated more virtual resources (less oversubscription, lower physical server to VM ratio

19 IT Services on the Cloud Virtualization enables RP administrators Minimize downtime of system in the event of hardware failure Quickly activate the DR Site Quickly provision a new server or clone an existing server Logically shift a system from one data centre to another without system downtime Centralized system administrations

20 IT Services on the Cloud Application Virtualization (upcoming services) Enables any Windows application to be virtualized, centralized, and managed in the datacenter and instantly delivered as a service to our users anywhere on any device i.e. Users can run Microsoft Word/Excel application from their iphone or ipad

21 RP s Assessment System Being wireless and paperless, RP has decided to go for online assessment system rather than hardcopy exam papers UT is a client-server based application in which students laptop is installed with a UT client Client is designed to block access to internet Connectivity is key to ensure timely downloading of questions and uploading of answers by the minute Backup encrypted file in case connectivity is lost

22 RP s Assessment System - Challenges Being mobile, means opportunities to game the system virtually in class Peer to peer Mobile broadband route

23 RP s Telephony System RP s mobile culture means no physical hard phone at the desk RP IP Telephony System allows users to place and receive voice calls from mobile devices such as smartphones or laptops Laptop users use headsets when using the system via wireless network Smartphone users enjoy GSM-grade voice quality. Users dial the number via an App on their smartphone and the system places a call-back features via the GSM network

24 Challenges of Mobile Culture Virtually everywhere and Instant Messaging (IM) communication culture Multi-tasking culture

25 Moving Forward More network security features Provision for more mobility features Usability such as virtualisation at desktop and applications layer Video communications

26 THANK YOU

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