Version 01 Apr IP Telecom. VOICECOM IP Telecom (Fixed Line Service)
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1 Version 01 Apr 2013 IP Telecom VOICECOM IP Telecom (Fixed Line Service)
2 VOICECOM IP Telecom Company & Technology Introduction VOICECOM - the Malaysia 1 st IP Telecom Operator. We provide Fixed-Line service to corporate customer, with telephone number given, for call in & call out purpose recognize by all operators. Service launched on 1 st April 2005, the pioneer IP TELECOM in Malaysia. Awarded the Operator License ASP216/2006 by Malaysia MCMC. Leading the Malaysia s IP Telecom industry. Expanding the infra & network by setup the nationwide copper & fibre infra covered the entire Malaysia, inclusive West Malaysia & East Malaysia.
3 VOICECOM IP Telecom (Technology) Setup : VOICECOM Single Line Direct (VOICECOM Fixed-Line) > VOICECOM circuit (or VC circuit) : 1 VOICECOM VC circuit can cater up to 20-to-100 phone lines. > The point-to-point VC circuit is a dedicated fibre cable OR copper cable, install into customer s premises. The VC circuit is a dedicated voice circuit, not relevant for data purpose. VC circuit fibre/copper VOICECOM Tel. Number phone line Call IN (VC number) Call OUT (VC)
4 VOICECOM IP Telecom (Technology) Setup : VOICECOM Key-phone / PBX Direct (VOICECOM Fixed-Line) VC circuit fibre/copper VOICECOM Tel. Number phone line Call IN (VC number) Call OUT (VC) VC circuit fibre/copper VC Device VOICECOM Tel. Number PRI E1
5 VOICECOM PLUS (Technology) VOICECOM PLUS (VOICECOM+) : extensive enhancement VC circuit fibre/copper VOICECOM Tel. Number phone line Auto redundancy (telco line / PSTN) * VOICECOM PLUS is an extensive enhancement service, where redundancy infra / network access provided. It automatic measure & route the traffics between the circuits. Hence it enhance the redundancy & service level of call to upgraded grade. * No bill will appear on Telco billing.
6 Integration Setup * VOICECOM line can setup with stand alone (direct), as in previous slides. * VOICECOM line can integrated into customer s existing Telco line & system, as in next slides.
7 Original Customer s Line (1) Original : (1) Existing Single Line TM Phone Line (PSTN) socket wall box Phone Line x 1 line Call IN (TM number) Call OUT (TM)
8 VOICECOM Integration (1) Setup : (1) VOICECOM Single Line By-pass TM Phone Line (PSTN) socket wall box VOICECOM device Call IN (TM number) Call OUT (VC) call through VC circuit fibre/copper Call IN (VC number) * VOICECOM : redundancy, power off VOICECOM device. * VOICECOM PLUS : auto redundancy
9 Original Customer s Line (2) Original : (2) Existing Key-phone / PBX TM Phone Line (PSTN) socket wall box Phone Line x 3 lines Call IN (TM number) Call OUT (TM)
10 VOICECOM Integration (2) Setup : (2) VOICECOM Key-phone / PBX By-pass TM Phone Line (PSTN) socket wall box VOICECOM device Call IN (TM number) Call OUT (VC) call through VC circuit fibre/copper Call IN (VC number) * VOICECOM : redundancy, power off VOICECOM device. * VOICECOM PLUS : auto redundancy
11 Original Customer s Line (3) Original : (3) Existing Key-phone / PBX (PRI) TM E1 PRI MDF E1 PRI x 3 links Call IN (TM number) Call OUT (TM)
12 VOICECOM Integration (3) Setup : (3) VOICECOM Key-phone / PBX (PRI) By-pass MDF TM E1 PRI VC Device Call IN (TM number) Call OUT (VC) call through VC circuit fibre/copper Call IN (VC number) * VOICECOM : redundancy, power off VOICECOM device. * VOICECOM PLUS : auto redundancy
13 Original Customer s Line (4) Original : (4) Existing Advance IP-PBX System (e.g. Nortel IP, Avaya IP, Cisco IP, SBC IP) MDF Advance IP-PBX System TM E1 PRI IP E1 PRI x 3 links Call IN (TM number) Call OUT (TM PRI)
14 VOICECOM Integration (4) Setup : (4) VOICECOM IP-Trunking - exclusively unique service by VOICECOM IP TELECOM Advance IP-PBX System MDF Possible to Disconnect TM E1 PRI IP LAN Call IN (TM number) IP-PBX send calls via LAN port to VC circuit & to VOICECOM [fully IP circuit calls] Call OUT (VC) call through VC circuit fibre/copper modulator Call IN (VC number) ** IP-Trunking setup require RM3,000 POC & installation fee. PBX PRI By-pass setup required to be implemented first (refer setup 3).
15 Service Comparison Service comparison with other Telco / Provider Item VOICECOM TELCO + Auto Dialer 1. Monthly Subscription 2. Call rate 3. Caller ID 4. Itemized billing 5. Contract binding One flat charge (fix monthly fee) Unlimited call to nationwide & overseas Main hunting no. or DID or VOICECOM no. REAL-TIME itemized billing No contract binding Telco rental RM49 / line + usage Per minute charge Random hunting line number 20 days delay statement bill Standard 12 months or above 6. System IP TELECOM technology (1st-tier class call, immediate connection time) Telco + auto dialer (2 system dialing a call, long connection time) 7. Call connection time STD (1-2 sec), Mobile (3-8 sec) IDD (2-10 sec) STD (5-8 sec), Mobile (8-15 sec) IDD (8-30 sec)
16 Rate Comparison Rate comparison with other Telco / Provider Countries VOICECOM TELCO + Auto Dialer (Operator A) TM Saving (%) Malaysia Local NIL RM 0.08 /2min. Malaysia STD RM 0.15 /1min. RM 0.30 /1min. Malaysia Mobile RM 0.15 /1min. RM 0.30 /1min. Singapore Thailand RM 0.20 /1min. RM 0.55 /1min. RM 0.90 /1min. RM 1.50 /1min. China RM 0.22 /1min. RM 1.60 /1min. Hong Kong U.S.A. RM 0.20 /1min. RM 0.22 /1min. RM 0.90 /1min. RM 0.90 /1min. Canada RM 0.22 /1min. RM 0.90 /1min. & Top 36 countries per list price per list price
17 VOICECOM Customers
18 VOICECOM Corporate Office: Suite 9-2, 9th Floor, Tower A, The Northpoint Tower, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, Malaysia. Data Center: Malaysia : Exchange Cyberjaya 2, Cyberjaya, Malaysia. Singapore : 20 Science Park Road, #01-01 TeleTech Park, Singapore. Hotline :
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