WELCOME HEADQUARTERS TO THE NEW GENCO. 700 Cranberry Woods Drive Cranberry Township, PA INSIDE:

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WELCOME TO THE NEW GENCO HEADQUARTERS 700 Cranberry Woods Drive Cranberry Township, PA 16066 INSIDE: Arriving on Day 1 Page 2 Parking Page 2 Entrances Page 2 Badges & Access Page 3 Security Page 3

1 WELCOME TO THE NEW GENCO HEADQUARTERS 700 Cranberry Woods Drive Cranberry Township, PA INSIDE: Arriving on Day 1 Page 2 Parking Page 2 Entrances Page 2 Badges & Access Page 3 Security Page 3 Setting Up Your Phone Page 4 Updating Your Outlook Profile & Signature Page 5 Conference Rooms Page 5 Wi-Fi: Guest Access Page 5 Wi-Fi: Teammate Access Page 6 Connecting to Network Printers Page 9 Mapping to Shared Drives Page 9 Café & Catering Page 10 Fitness Center Page 10

2 Arriving on Day 1 On your assigned first day at the new headquarters (December 5, 12, or 19), you should enter through the main entrance, and report to the cafeteria, which is located just inside the main doors to the right. Be sure to bring your current GENCO identification badge. You will turn in your current badge and receive a new identification badge that will be programmed for access to the new headquarters. If you will not be reporting to the new headquarters on your assigned first day, please make arrangements with your manager to receive your new badge and turn in your old one. Managers should contact the Security department for guidance on obtaining badges for these teammates. You will need your new identification badge to gain access to your work area. Parking Ample parking is available at 700 Cranberry Woods Drive. Parking is unassigned, with the exception of handicapped and visitor parking spaces. If travelling for work, teammates may leave their vehicles overnight, should they choose, but GENCO is not responsible for damage incurred to vehicles parked at the corporate campus. Access to the parking lot is unrestricted, however, security cameras mounted on the building will provide security coverage for much of the parking area. Entrances There are three entrances to our new headquarters: 1. Main entrance Located at the front of the building, this door will serve as the only entrance for teammates to enter or exit the facility. 2. Service entrance The service entrance is located near the mailroom and will provide access to vendors and service providers only. 3. Cafeteria service entrance This door is located at the corner of the building, nearest to the cafeteria kitchen. It provides access for cafeteria management and will accommodate their service providers only. Page 2

Badges & Access Access to many areas of the headquarters building requires an identification badge. Identification badges must be visibly displayed at all times.

3 Badges & Access Access to many areas of the headquarters building requires an identification badge. Identification badges must be visibly displayed at all times. Card readers are located on doors throughout the new building. If your identification badge will not open a specific door when presented to that card reader, you are not authorized to access that door. If You Forget Your Badge Teammates who forget their badges must sign in as visitors and wear a visitor s badge. Lost or Damaged Badges If you lose or damage your identification badge, you must inform your manager immediately. Your manager will be responsible for requesting a new badge. Building Hours The headquarters building will be open from 5 a.m. to 7 p.m. ET weekdays. After-hours access to the facility is limited and will require management approval. Alarm codes will be issued on a limited basis and cannot be shared. Teammates accessing the building after hours are not permitted to bring visitors. Security Officers Contract security officers staff the Cranberry Woods headquarters. An officer will be stationed at the front lobby welcome center desk and within the Corporate Security office area. The Corporate Security office is located on the first floor of the building. The security officer at the front desk will monitor the front lobby area and assist with visitor access to the building. The security officer, located within the security suite, will provide security escorts, monitor the camera system and support the security staff. Security Cameras Cameras are located throughout the Cranberry Woods campus, and coverage includes the parking lot, the front lobby, the cafeteria and other specified hallways and common areas. Cameras are not located in the locker rooms or restroom facilities. Page 3

Setting Up Your Desk Phone Your Papercraft Park phone number will automatically forward to your new number until January 31, 2017.

4 Setting Up Your Desk Phone Your Papercraft Park phone number will automatically forward to your new number until January 31, However, you will need to record new outgoing messages and set up your voice mail. Voice Mail 1. Press the Voice Mail button on your telephone, or dial to access voice mail remotely. 2. The default voice mail password is set to Follow the voice prompts to continue your voice mail setup. If You Need to Connect Your Phone If your desk phone has not been activated, follow the steps noted for your model. To identify which model of phone you have, lift the handset and note the number printed on the handset cradle (see image). Use the last four digits of your new phone number, if prompted, for a password during initial setup. You may look up your assigned number on GENiSYS (Facilities > Corporate Headquarters). If you have an Avaya 4621 or 4610 Phone 1. Press the star (*) button when the telephone is booting up. 2. Press # to scroll down to the VLAN ID option. 3. Remove VLAN ID 243 and enter Select # to confirm changes. 5. Press # to scroll all the way to the end and the phone will reset. 6. The telephone will reboot and come back up on the appropriate VLAN via DHCP options. If you have an Avaya 9608 Phone 1. Press the star (*) button when the telephone is booting up. 2. Enter code craft (27238) followed by #. 3. Scroll down to Reset Values, then select OK. 4. Telephone will reboot and come back up on the appropriate VLAN via DHCP options. Page 4

5 Updating Your Outlook Profile and Signature Signature Be sure to update your signature with your new telephone number. If you also include a location address in your signature, update that with the new building location as well. To alert others to your new contact information, please add one of the following lines to the bottom of your signature: 1. ** Please note new telephone number. ** 2. ** Please note new telephone number and address. ** Outlook Profile Many teammates reference the contact information in the Outlook directory. To update your Outlook directory information: 1. Visit Example Signature John Doe Manager, Operations GENCO, A FedEx Company 100 Papercraft Park Pittsburgh, PA TEL john.doe@fedex.com ** Please note new telephone number and address. ** 2. Enter your network login, the same credentials you enter to log in to your computer. 3. Under Update My Information, you should update the following fields: a. Office location: Choose Cranberry Township as the city; the street address will automatically update. b. Office phone (your new phone number can be found with the move rosters posted on GENiSYS). c. Fax number (if necessary). 4. Click Submit to update your information. The updated information will be reflected in the address book within Outlook. Page 5

6 Conference Rooms A listing of conference rooms is available on GENiSYS (Facilities > Corporate Headquarters). This listing includes the following information for each conference room: Room name Floor Seating capacity Audiovisual capabilities Instructions to schedule the room Information about training sessions for using the audiovisual equipment will be shared later this month. Wi-Fi: Guest Access Visitors to the headquarters building may connect to the guest-net Wi-Fi. The security key (password) to this network will change each month. Obtaining the Monthly Security Key The guest-net security key will change at the beginning of each month. The current security key can be found at The security key for December 2016 is: genco336 How to Connect 1. Select the wireless connection icon in your system tray, which is typically located toward the bottom right of your screen. 2. Select the wireless network named guest-net. 3. Place a check mark in the box marked Connect automatically (optional). 4. Select Connect. 5. A Connect to a Network window will appear and ask you to enter a security key (password). 6. Enter the current month s security key. Page 6

Wi-Fi: Teammate Access After you connect to the internal Wi-Fi network for the first time, your laptop should automatically connect to the building s Wi-Fi network once you disconnect from your

7 Wi-Fi: Teammate Access After you connect to the internal Wi-Fi network for the first time, your laptop should automatically connect to the building s Wi-Fi network once you disconnect from your docking station. Connecting to the Internal Network 1. Select the wireless connection icon in your system tray, which is typically located toward the bottom right of your screen. 2. Select the wireless network named pc-net. 3. Place a check mark in the box marked Connect automatically (optional). 4. Select Connect. 5. You should connect automatically at this point. If Your Laptop Does Not Automatically Connect 1. Select the Start menu icon (lower left corner of your screen). 2. Select Control Panel from the right column of the menu that appears. 3. Select Network and Sharing Center from the Control Panel. 4. Select Manage wireless networks (left side of the Network and Sharing Center screen). 5. Select Add. 6. Select Manually create a network profile. 7. Ensure the following settings are applied: a. Network name = pc-net b. Security type = WPA2-Enterprise c. Encryption type = AES d. Security Key = leave this blank e. Start this connection automatically = checked f. Connect even if the network is not broadcasting = checked Page 7

Wi-Fi: Teammate Access (continued) 8. Select Next and then select Change connection settings. 9. From the Connection tab, check the following boxes: a.

From the Security tab, select Settings. 11. From the Settings screen, remove the check from the box marked Validate server certification. 12.

Place a check in the box marked Automatically use my Windows logon name and password (and domain if any). Then, select OK. 14.

8 Wi-Fi: Teammate Access (continued) 8. Select Next and then select Change connection settings. 9. From the Connection tab, check the following boxes: a. Connect automatically when the network is in range. b. Connect even if the network is not broadcasting its name (SSID). 10. From the Security tab, select Settings. 11. From the Settings screen, remove the check from the box marked Validate server certification. 12. Select the Configure button, and the box at right will appear. 13. Place a check in the box marked Automatically use my Windows logon name and password (and domain if any). Then, select OK. 14. Select OK at the Protected EAP Properties window. 15. Select OK at the pc-net Wireless Network Properties window. 16. Select Close at the Manually connect to a wireless network window. 17. Close the Manage wireless networks that use (Wireless Network Connection) window. 18. Follow the instructions under Connecting to the Internal Network. Page 8

$Connecting to Network Printers 1. Select the Start menu (lower left corner of your screen). 2. In the Search programs and files field, type: \\PITDWV-PRINTQ01.genco.com. 3. Press Enter.$

9 Connecting to Network Printers 1. Select the Start menu (lower left corner of your screen). 2. In the Search programs and files field, type: \\PITDWV-PRINTQ01.genco.com. 3. Press Enter. The list of available printers will appear. 4. Double click the name of the printer to which you wish to connect. Printer names are noted on a label affixed to the printer. There are two shared printers per floor. 5. The printer installation script will automatically install the driver for the selected printer, and the Windows Printer Installation box will close. Setting a Default Printer 1. Click on the Start icon (lower left corner of your screen). 2. Select Devices and Printers (right side of the Start menu). 3. A list of devices and printers already loaded on your computer will appear. 4. Right-click the printer you wish to set as your default. 5. Select Set as default printer. Mapping to Shared Drives 1. Right-click the Computer icon located on your desktop or the Computer option on your Start menu. 2. Select Map network drive. 3. From the Map Network Drive window, select the Drive of your choice (excluding letters H and I). 4. In the Folder field, type the full path of the network drive to which you wish to map. The format should be as follows: \\servername\share. 5. Check the box marked Reconnect at logon. 6. Select Finish. 7. Provide your Active Directory login credentials if prompted (same as logging into your computer). 8. The network drive and its contents will appear. Page 9

10 Café & Catering The on-site café is operated by Parkhurst Dining. The café will include a daily salad bar and deli, pizza and grill stations in addition to a coffee bar with offerings from Starbucks. Premade grab-and-go items also will be available. Café Hours Full Breakfast: 7:30 to 9:15 a.m. Lunch: 11:00 a.m. to 1:30 p.m. Continental Breakfast: 9:00 to 11:00 a.m. Coffee Bar: 7:30 a.m. to 3:00 p.m. Weekly Menu Each week, you can find the updated menu for the café at: Catering Services Parkhurst Dining will provide catering services within the building. Catering menus and instructions for ordering are available on GENiSYS (Facilities > Corporate Headquarters). Catering Quick Start Catering order link: Pricing: Available through the website. Lead time: Place your order two business days in advance to ensure availability. Cancellations: Call the general manager a minimum of 24 hours prior to the event. Fitness Center The fitness center, located on the first floor, is expected to open the week of December 12. Men s and women s locker rooms are located adjacent to the fitness center. To access the fitness center and locker rooms, use the doors to the left of the security desk in the lobby. To use the fitness center, you will need to complete and submit a waiver, even if you have completed a waiver in the past. The waiver and additional details about the fitness center will be posted to the Corporate Headquarters page of GENiSYS (Facilities > Corporate Headquarters). Once your waiver has been submitted, your identification badge will be coded for access to the fitness center. Page 10

HCC Wireless Instructions for Windows 10 (long version)

HCC Wireless Instructions for Windows 10 (long version) TIP: If you are having trouble connecting to the wireless network, or if just need some friendly guidance, the Library staff and Technology Help