Before creating a new cluster or joining a node to an existing cluster, keep in mind the following restrictions:

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1 Cluster Management Before starting Before creating a new cluster or joining a node to an existing cluster, keep in mind the following restrictions: It's strongly suggested to configure all Application Suite nodes to send notifications Ensure that all Application Suite nodes clocks are up-to-date and synchronized All nodes in the same cluster must have the same Application Suite version. If they are not, upgrade them to the latest AppSuite version before creating the cluster It's highly recommended that all nodes use the same SQL server version At the beginning, all nodes in the cluster will get the configuration and data from the first node. A node that joins an existing cluster will completely loose both its configuration and data. So, choose carefully the first node that will be used to create a cluster. Joining a node to a cluster requires to stop all applications on that node. Once added, a server restart of all other nodes is required, too. If even one single node is connected to an external SQL Server, then "shared db" strategy must be chosen when creating a cluster Network considerations TCP port will be allocated to the communication between the nodes A set of TCP ports above are used for data synchronization between the nodes (the number of ports depends on the number of nodes) Creating a new cluster Before creating an Application Suite cluster you have to choose the node that will be used as the first source of data (i.e. the node that contains the data that will be shared in the cluster). Notice that this is a critical decision, since all the data in the other nodes will be lost. Also, before continuing, ensure that the node is already configured to use the desired database server (you can check this through the Support web page). Once you've chosen the node, log in as administrator in that node's Application Suite web interface and click on Admin -> High Availability. You will be asked to choose whether you want to create a new cluster or to add this node to an existing cluster. Cluster Management 1/7 Cluster Management

2 On the first node choose New Cluster and click Next. In the next page you will have to choose one of the IP addresses of the machine. This will be the address used by the other nodes of the cluster to communicate with this node. You will also have to specify if every node will use its own database instance (Replicated Database) and the cluster will need to synchronise data between all of them, or if the cluster will use a single database instance (Shared Database). Cluster Management 2/7 Cluster Management

3 If you choose to use multiple database instances, it's highly recommended that all of them have the same SQL Server version. This is the only one available option when at least an Application Suite node is connected to an external SQL Server. Once you've made your choices, click Next. If you confirm your choices, the cluster creation procedure will begin and it may take a long time. While the cluster is being prepared, all the applications will keep running as usual. As soon as the operation completes, if the cluster has been created successfully, the local node will send a success notification. If the creation fails, it will send a failure notification. From now on, every time you'll open this web page, you'll se the list of all the nodes in the cluster. Of course, when the cluster is prepared it contains just the local node. Other nodes will appear when they'll be added. Cluster Management 3/7 Cluster Management

4 Adding a node to an existing cluster Warning: when you add a node to a cluster you will lose all the data that is on that node. Before you try to add a node to a cluster, ensure that: The new node has the same Application Suite version of the other nodes in the cluster, otherwise you won't be able to complete the procedure The node is already configured to use the desired database server (you can check this through Support web page) If the cluster is using the Replicated Database strategy, there's enough free disk space on the machine to contain at least twice the size of the database of a node that already belongs to the cluster. You should notice also that during this procedure all the applications of the Suite will be stopped and unavailable on this node. To add a node to a cluster, log in as administrator in that node's Application Suite and click on Admin -> High Availability. Cluster Management 4/7 Cluster Management

5 Choose Add to existing Cluster and click Next. On the next page you will have to choose one of the IP addresses of the machine. This will be the address used by the other nodes of the cluster to communicate with this node. Then you must enter the IP address of an existing node (chosen from the displayed nodes list) of the cluster you want to join. That node must remain up and running until the end of this procedure. When you click Next and confirm your choices, the node addition procedure will start. It may take a long time, depending on the amount of data contained at that moment in the cluster (this procedure will automatically create a SQL backup of source node's database, download and restore it to the node to be added). As a coarse idea, the first node that joins an existing cluster could take 16 minutes per GB of database size. Nodes that join later, could take 3 minutes per GB. Cluster Management 5/7 Cluster Management

6 When the procedure is complete, the node will send a success notification, but if the addition fails it will send a failure notification. From now on, this page will show the list of all the nodes in the cluster (including the node that you just added). Now, in order to propagate the topology change to all the other nodes, you should restart them one by one. Upgrading a cluster node When you upgrade a cluster node to a newer Application Suite version, if needed, the setup procedure will automatically reinitialise the cluster configuration on that node. You won't need to do any other action on it. Note that you can upgrade the cluster nodes one by one, so the cluster availability won't suffer any disruption during the upgrade. This operation may take a while (though not much more than an usual Application Suite upgrade on a standalone machine) but, when complete, the setup program will continue and finish the installation as usual. Cluster Management 6/7 Cluster Management

7 Upgrading to IAS 2017 Winter Edition When upgrading existing IAS cluster from a release older than Winter 2017 to a newer one, there is an additional requirement. The master node must be upgraded before any other node of the cluster. Besides, the master node must be up and reachable along the upgrade process of a slave node. The setup will warn you if you try to upgrade a slave node without having upgraded the master node first. This requirement applies only once, i.e. only when upgrading existing IAS cluster from a release older than Winter 2017 to a newer one. On subsequent upgrades, you can upgrade slave nodes before the master. Backup of a Cluster To backup the configuration and/or historical data of an Imagicle Cluster, just perform a standard Application Suite backup (using the IAS dediceted backup tool) on one node of the cluster. Since data and configuration are shared and syncronized between them, it is enough to backup one node. Restoring a Cluster The Application Suite's standard restore procedure on a node belonging to a cluster causes that node to exit the cluster. So, the procedure to restore a previous status (configuration and historical data) of a cluster, given an Application Suite's backup, requires to: 1. Restore an Application Suite's backup on a node (the node will from exit the cluster) 2. Re-create the whole cluster starting from that node, that is, using that machine as first node Detailed steps: 1. Choose a node of the cluster to be the new cluster's first node (N) 2. On node N: 1. restore the Application Suite's backup B1 2. generate a new backup, B2, excluding historical data 3. restart the machine 4. follow the standard cluster creation procedure (see above) 3. On all other nodes (except N): 1. restore the Application Suite's backup B2 2. restart the machine 3. follow the node addition wizard, using N as the node to join to Known limitations There are some actions an administrator won't be able to do on a cluster: You can't remove a node from a cluster. Once a node is part of a cluster, you can't change its IP Address. You can't rename a cluster node (i.e. changing its Node ID). You can't restore a IAS backup to a cluster node: data integrity is granted by the cluster itself. For any problem regarding one of the activities above, you'll need to contact Imagicle technical support. Cluster Management 7/7 Cluster Management

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