Episerver Digital Experience Cloud Norge Thechforum 2017

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3 Digital Experience Cloud Norge Thechforum 2017 Daniel Browne Cloud Sales Solution Architect

4 8/31/2017 4

5 So let s talk cloud! 8/31/2017 5

6 What's the difference between all the different available cloud models? 8/31/2017 6

7 8/31/2017 7

8 You manage Made at home Pizza as a Service On-Premises Dining Applications Table Soda Data Electric Runtime / Gas Middleware Oven O/S Fire Virtualization Pizza Dough Tomato Servers Base Toppings Storage Networking Cheese

9 You manage You manage Made at home Supermarket Bought Pizza as a Service IaaS Rackspace, Google, Microsoft, Amazon all offer custom VMs. On-Premises Dining Table Soda Electric / Gas Infrastructure (as a Service) Dining Applications Table Soda Data Electric Runtime / Gas Oven Fire Middleware Oven O/S Fire Pizza Dough Tomato Base Toppings Cheese Virtualization Pizza Dough Tomato Servers Base Toppings Storage Networking Cheese Vendor manages

10 You manage You manage You manage Made at home Supermarket Bought Pizza Delivered Pizza as a Service IaaS Rackspace, Google, Microsoft, Amazon all offer custom VMs. On-Premises Dining Table Infrastructure (as a Service) Dining Table Platform (as a Service) Dining Applications Table Soda Soda Soda Data PaaS Microsoft Azure App Service, Google AppEngine. Electric / Gas Oven Electric / Gas Oven Electric Runtime / Gas Middleware Oven Fire Pizza Dough Tomato Base Toppings Cheese Fire Pizza Dough Tomato Base Toppings Cheese Vendor manages O/S Fire Virtualization Pizza Dough Tomato Servers Base Toppings Storage Networking Cheese Vendor manages 10

11 You manage You manage You manage Made at home Supermarket Bought Pizza Delivered Dined Out Pizza as a Service IaaS Rackspace, Google, Microsoft, Amazon all offer custom VMs. On-Premises Dining Table Soda Infrastructure (as a Service) Dining Table Soda Platform (as a Service) Dining Table Soda Software (as a Service) Dining Applications Table Soda Data PaaS Microsoft Azure App Service, Google AppEngine. SaaS Google Gmail & Docs, Salesforce. Electric / Gas Oven Fire Pizza Dough Tomato Base Toppings Cheese Electric / Gas Oven Fire Pizza Dough Tomato Base Toppings Cheese Vendor manages Electric / Gas Oven Fire Pizza Dough Tomato Base Toppings Cheese Vendor manages Electric Runtime / Gas Middleware Oven Fire O/S Virtualization Pizza Dough Tomato Servers Sause Toppings Storage Networking Cheese Vendor manages 11

12 You manage You manage You manage s DXC Service What s the difference? On-Prem, IaaS, PaaS, and SaaS? Developers view Admins / Editors / Visitors view IaaS Rackspace, Google, Microsoft, Amazon all offer custom VMs. On-Premises Applications Infrastructure (as a Service) Applications Platform (as a Service) Applications Software (as a Service) Applications Data Data Data Data PaaS Microsoft Azure App Service, Google AppEngine. SaaS Google Gmail & Docs, Salesforce. Runtime Middleware O/S Virtualization Servers Storage Networking Runtime Middleware O/S Virtualization Servers Storage Networking Vendor manages Runtime Middleware O/S Virtualization Servers Storage Networking Vendor manages Runtime Middleware O/S Virtualization Servers Storage Networking Vendor manages 12

13 DXC Service Customer Different User Views of the DXC Service Different Users Developer Configuration Editor Configuration Website Application DXC Service as a PaaS DXC Service as a SaaS Key Driver Website App Development New Website Capability Focus Speed 13

14 One platform to smartly manage digital content, commerce, Web Content Management and marketing in the cloud Digital Marketing Digital Commerce

15 Why clients chosen s Digital Experience Cloud?

16 Typical Drivers 1. Outsourced Cloud First Approach 8/31/2017

17 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 8/31/2017

18 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 8/31/2017

19 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Point of Contact, a 24/7/365 service with application support that you can trust 8/31/2017

20 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Pont of Contact, a 24/7/365 service with application support that you can trust 5. High Security 8/31/2017

21 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Pont of Contact, a 24/7/365 service with application support that you can trust 5. High Security 8/31/2017

22 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Pont of Contact, a 24/7/365 service with application support that you can trust 5. High Security 6. Continuous Website Availability 8/31/2017

23 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Pont of Contact, a 24/7/365 service with application support that you can trust 5. High Security 6. Continuous Website Availability 7. Cost Reduction 8/31/2017

24 Typical Drivers 1. Outsourced Cloud First Approach 2. Elastic scaling without manual intervention 3. A cloud service designed specifically for websites 4. Single Pont of Contact, a 24/7/365 service with application support that you can trust 5. Highly Secure 6. Continuous Website Availability 7. Cost Reduction 8. Concentrate on innovation, rather than maintenance 8/31/2017

25 So what s included in s Digital Experience Cloud? 8/31/

26 Our Solution Digital Experience Cloud Platform Always on Auto-scale Pay for what you use Subscription based On the Azure Cloud Find Monitoring Reporting & Analytics CMS Internet Security CDN Commerce DXH Hub Fully Managed 24/7/365 by the Experts Social Personalization Campaign

27 Our Solution Digital Experience Cloud Platform Always on Auto-scale Pay for what you use Subscription based On the Azure Cloud Find Monitoring Reporting & Analytics CMS Internet Security CDN Commerce DXH Hub Fully Managed 24/7/365 by the Experts Social Personalization Campaign

28 Service provisioned within 72 hours after order been approved in Order Management System Contract signed by Customer and countersigned by Details about Service is sent to Customer Technical Contact Production CTC send information to Partner about access to Integration environment Pre-Production Integration Partner start developing site(s) on Integration environment

29 Environments & Code Deployments Website visitors Visitor Request to Website CDN Production Environment Content Delivery Editors Content Changes QA CDN Pre-Production Environment QA/UAT/Staging Developers Code / Config / DB Deploy CDN Integration Environment Development

30 Environments & Code Deployments Website visitors Visitor Request to Website CDN Production Environment Content Delivery Editors Content Changes QA CDN Pre-Production Environment QA/UAT/Staging 1. Integration Deployment Developers Code / Config / DB Deploy CDN Integration Environment Development

31 Environments & Code Deployments Website visitors Visitor Request to Website CDN Production Environment Content Delivery Editors Content Changes 2. Pre-Production Deployment QA CDN Pre-Production Environment QA/UAT/Staging or Customer / Partner Deployment via PaaS Portal Developers Code / Config / DB Deploy CDN Integration Environment Development

32 So what s the PaaS Portal? use an internal deployment tool called the PaaS Portal to provision new environments and deploy. For the PaaS portal both streamlines our processes and removes the risk of human error. Our Managed Service Desk use this tool when we deploy code between environments, as opposed to directly handling deployment within each environment. This offers a level of assurance, if a deployment from Integration to Preproduction is successful, it s a validation that the deployment to Production will be successful too

33 What happens during the deployment process? 1. Copy code to a slot 2. Apply configuration transforms 3. Start application in the slot, warmup and verify 4. Swap the slot Users New Web Web App App Managed services Slot New Code Configuration transform Azure SQL database

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47 Environments & Code Deployments 3. Production Deployment Website visitors Visitor Request to Website CDN Production Environment Content Delivery Editors Content Changes Deployment via PaaS Portal QA CDN Pre-Production Environment QA/UAT/Staging Developers Code / Config / DB Deploy CDN Integration Environment Development

48 and our Partners working together what a team! 8/31/

49 Support Process: Who does what? DXC Service Technology platform ( DXC) Platform support Helpdesk Infrastructure management Infrastructure support Monitoring Back-up services Anti virus 24/7 Partner/Client Management Website support Application development Break-fix dev Enhancement dev Test services Project management 3rd line team Collaborative Support Model

50 Great Success! Customer Success on s Digital Experience Cloud Service 8/31/

51 Sydney Royal Easter Show 0 to 20M page views in three weeks 8/31/2017

52 So what make s s Digital Experience Cloud stand out from the crowd? 8/31/

53 s DXC solution has all the right toppings! Does your infrastructure and management? Global site performance and fast page load times

54 s DXC solution has all the right toppings! Does your infrastructure and management? High Level of Data Security Global site performance and fast page load times

55 s DXC solution has all the right toppings! Does your infrastructure and management? A cloud service designed specifically for websites High Level of Data Security Global site performance and fast page load times

56 s DXC solution has all the right toppings! Does your infrastructure and management? A cloud service designed specifically for websites High Level of Data Security Single Pont of Contact, a 24/7/365 service with application support from Experts Global site performance and fast page load times

57 s DXC solution has all the right toppings! Does your infrastructure and management? A cloud service designed specifically for websites High Level of Data Security A subscription based, pay for what you use Single Pont of Contact, a 24/7/365 service with application support from Experts Global site performance and fast page load times

58 s DXC solution has all the right toppings! Does your infrastructure and management? Elastic scaling without manual intervention A cloud service designed specifically for websites High Level of Data Security A subscription based, pay for what you use Single Pont of Contact, a 24/7/365 service with application support from Experts Global site performance and fast page load times

59 General stats on and Cloud 85% 70% Aprox. 85% of new business in 2017 is cloud Aprox. 70% of new sales (for both current and existing customers) in 2017 is cloud 3,500 9,000 have over 3,500 customers in our cloud manage over 9,000 websites globally in our cloud 1 B #1 cloud handles in excess of 1 Billion page-views-per-month are Microsoft s number 1 co-sell ISV (independent software vendor) partner of Azure in EMEA we are in the top 10 globally. These figures taken from the time of creation: 18/07/17 8/31/2017

60 Any Questions? 8/31/

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