The Manage Forwarding and Ringing page has 3 sections:

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "The Manage Forwarding and Ringing page has 3 sections:"

Transcription

1 You can manage AT&T Collaborate calling features that affect how incoming calls are treated. From the Manage Forwarding and Ringing page, you can view and manage these calling features: Anonymous Call Rejection Do Not Disturb Selective Call Acceptance Selective Call Rejection Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Forwarding Not Reachable Call Forwarding Selective Locate Me Simultaneous Ring Locate Me Sequential Ring Virtual Office Voice Management (voic forwarding) Note: Only features assigned to you by your administrator appear. Advanced ringing settings provide greater flexibility for ways that callers can reach you. You should be aware of all of your forwarding settings and interactions between the settings. It's a good idea to turn on the fewest settings needed to achieve the result you want. For example, don't turn on Virtual Office, Locate Me Simultaneous Ring, and Locate Me Sequential Ring at the same time. If you're using the Collaborate mobile app's callback method, you must set up your wireless phone number as a Virtual Office location. The Manage Forwarding and Ringing page has 3 sections: Forwarding Preconditions Basic Forwarding Settings (for basic call forwarding features) Advanced Ringing Settings (for advanced call forwarding features) 2016 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.

2 Forwarding Preconditions Forwarding preconditions are applied first, before basic and advanced forwarding conditions. Preconditions override basic and advanced conditions. Note: If your administrator turned on Location Night Forwarding for you, it will override your personal settings during the times when Location Night Forwarding applies. Here are some examples of how you might use forwarding preconditions: When you can t accept calls for a few hours, turn on the Do Not Disturb call forwarding precondition. The system temporarily ignores your other forwarding settings and all calls go to voic or receive a busy signal. When you don t want to accept calls from callers who hide their caller ID, turn on the Anonymous Call Rejection precondition. Calls without caller ID are automatically rejected. Rejected callers receive a message that states that you're not accepting calls from unidentified callers. When you want to screen calls based on particular phone numbers or times of day, set Selective Call Acceptance and Selective Call Rejection criteria as preconditions. You can define selective criteria rules that evaluate an incoming call to determine whether to pass the call on to your basic or advanced call forwarding settings. Manage call rejection feature settings Call rejection features are listed under Forwarding Preconditions. These features are processed first. If you set a feature or criteria that rejects a call, that feature overrides your forwarding settings. 2. Next to Selective Call Acceptance, Selective Call Rejection, or Anonymous Call Rejection, click Manage. The Manage Forwarding and Ringing Settings page 3. To turn on call rejection, under Anonymous Call Rejection, slide the switch to the right (on), and then click Save Changes. Collaborate will then reject calls that are marked Private. Calls with unavailable or other caller ID values will still be accepted. Rejected callers receive a message that states that you're not accepting calls from unidentified callers. 4. Under Selective Call Acceptance or Selective Call Rejection, click Add New Criteria. A warning message appears telling you to save your changes before you go to other pages. 5. Click Proceed. The Selective Call Rejection Add Criteria or Selective Call Acceptance Add Criteria page For each setting, you can specify whether calls that meet the criteria will be rejected or accepted. An accepted call will be processed further for call forwarding or will ring your phone if you have no call forwarding set. 6. Enter a description, select an action, and then select schedules (Business and Holiday) AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Page 2

3 7. Select call forwarding preferences, enter up to 12 phone numbers, click Add, and then click Back. 8. Under Selective Call Acceptance or Selective Call Rejection, click Save Changes. Manage Do Not Disturb When you don't want to be bothered, use the Do Not Disturb feature to send your calls directly to your "when I'm busy" treatment (usually voic ) without your phone ringing. To make sure you know when a call is sent to voic , use Ring Reminder, which plays a short burst of rings on your primary phone to let you know when calls are sent to voic . 1. On the Collaborate homepage, in the My Profile widget, click Manage Features. The Manage 2. Next to Do Not Disturb, click Manage. The Do Not Disturb Settings page 3. To turn on Do Not Disturb, slide the switch to the right (on). To turn Do Not Disturb off, slide the switch to the left (off). 4. To turn on Ring Reminder, check the Play Ring Reminder when a call is blocked box. 5. Click Save Changes. Top Basic Call Forwarding Features Basic call forwarding features include: Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call forwarding Not Reachable Voic Management (when to forward calls to voic ). Call Forwarding Always, Call Forwarding Busy, or Call Forwarding No Answer override your voic management settings and calls aren't sent to voic . Call Forwarding Not Reachable is used to forward incoming calls to different phone numbers when your device can't be reached, such as during a power outage. This setting is often used for disaster recovery, when a full site power outage or network interruption occurs. Manage basic call forwarding settings 1. On the AT&T Collaborate homepage, in the My Profile widget, click Manage Features. The Manage 2. Next to Call Forwarding, click Manage. The Manage Forwarding and Ringing Settings page 3. For each call forwarding feature: To turn the feature on, slide the switch to the right (on). Enter a forwarding phone number AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Page 3

4 If you want a tone to play when a call is forwarded, check the Play Ring Reminder when call is forwarded box (if applicable). Select the number of times the phone should ring before forwarding a call (between 2 and 20 times) (if applicable). Click Save Changes. Add Virtual Office phones 2. Next to Virtual Office, click Manage. The Manage Forwarding and Ringing Settings page 3. Under Virtual Office, click Add Phone. A warning message appears telling you to save your changes before you go to other pages. 4. Click Proceed. The Virtual Office Phone Number page 5. Enter a phone number and description. 6. To turn different settings for this phone number on or off, slide the switch to the right (on) or left (off), and then click Add. 7. In the Criteria section, click Add New Criteria. The Virtual Office Add Criteria page 8. Enter a description, select an action, and then select schedules (Business and Holiday). 9. Select call forwarding preferences, enter up to 12 phone numbers, click Add, and then click Back. You return to the Virtual Office Phone Number page. 10. Click Save. Manage Virtual Office phones Use Virtual Office to link phone numbers such as your wireless phone number or home phone number to your AT&T Collaborate account. Virtual Office phones will ring when your office phone rings. Virtual Office phones also ring when you make click-to-dial calls (if you select that option). If you're using the Collaborate Mobile app in Callback mode, you must have your wireless phone number set up as a Virtual Office location. 2. Next to Virtual Office, click Manage. The Manage Forwarding and Ringing Settings page 3. If you want calls to ring your active Virtual Office locations when you use click-to-dial, under Virtual Office, check the Alert all locations for Click-to-Dial calls box, and then click Save Changes. 4. In the Phones Linked to this Account table, click Manage next to the phone you want to manage. A warning message appears telling you to save your changes before you go to other pages. 5. Click Proceed. The Virtual Office Phone Number page To delete the phone number, click Delete Phone Number. To turn different settings for this phone number on or off, slide the switch to on or off AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Page 4

5 To add settings for this phone number, click Add New Criteria. The Virtual Office Add Criteria page o Enter a description, select an action, and then select schedules (Business and Holiday). o Select call forwarding preferences, enter up to 12 phone numbers, and then click Add. o To return to the Virtual Office Phone Number page, click Back. 6. Click Save. Top Advanced Call Forwarding Features You can manage the following features in the Advanced Ringing Settings section of the Manage Forwarding and Ringing Settings page: Call Forwarding Selective Locate Me Simultaneous Ring Locate Me Sequential Ring These features give you additional flexibility in how to manage incoming calls. Manage advanced call forwarding settings 2. Next to Call Forwarding Selective, Locate Me Simultaneous or Locate Me - Sequential, click Manage. The Manage Forwarding and Ringing Settings page 3. Under Call Forwarding Selective: Enter a default forwarding phone number. When you add selective criteria, you can decide whether calls with the same criteria are forwarded to this default number or to a different number. To turn on Ring Reminder, check the Play Ring Reminder when call is forwarded box. To add more settings, click Add New Criteria. A warning message appears telling you to save your changes before you go to other pages. Click Proceed. The Call Forwarding Selective Add Criteria page Enter a description, select an action, and then select schedules (Business and Holiday). Select call forwarding preferences, enter up to 12 phone numbers, click Add, and then click Back. In the Call Forwarding Selective tile, slide the switch to the right (on), and then click Save Changes. 4. Under Locate Me Simultaneous Ring Settings: Slide the switch to the right (on). If you don't want other numbers to ring when you're on a call, check the Do not ring my Simultaneous Ring Numbers if I'm already on a call box. Enter up to 10 additional phone numbers that you want to ring when a call comes in to your primary number AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Page 5

6 To turn on answer confirmation, for each phone number click No. Yes appears and the button changes from red to green. To add more settings, click Add New Criteria. A warning message appears telling you to save your changes before you go to other pages. Click Proceed. The Simultaneous Ring Add Criteria page Enter a description, select an action, and then select schedules (Business and Holiday). Select call forwarding preferences, enter up to 12 phone numbers, click Add, and then click Back. Click Save Changes. 5. Under Locate Me Sequential Ring Settings: Check the boxes for the settings you want. Select the number of rings for your AT&T Collaborate phone number. To turn on answer confirmation for each phone number, click No. Yes appears and the button changes from red to green. To add more settings, click Add New Criteria. When you receive a warning message, click Proceed. The Simultaneous Ring Add Criteria page Enter a description, select an action, and then select schedules (Business and Holiday). Select call forwarding preferences, enter up to 12 phone numbers, click Add, and then click Back. Click Save Changes. Manage voic forwarding Call forwarding settings override voic forwarding settings. To make sure your voic forwarding settings apply, turn off these features: Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer 2. Next to Voice Mail TUI, click Manage. The Manage Forwarding and Ringing Settings page 3. To turn the feature on or off, under Voice Management slide the switch to the right (on) or to the left (off). 4. Decide what calls you want to send to voic . Check one or more of these boxes: Send All Calls to Voic Send Busy Calls to Voic Send Unanswered Calls to Voic 5. To transfer callers to a specific phone number when they press 0, check the Transfer on "0" to Phone Number box, and then enter a phone number in the blank field. 6. Click Save Changes. Top 2016 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Page 6

Manage Call Settings for a User

Manage Call Settings for a User You can activate and then manage the AT&T Collaborate call forwarding function for a selected user. First, you activate call forwarding. Users can then manage call forwarding and ringing settings on their

More information

Manage User Features

Manage User Features As an administrator for the AT&T Collaborate service, you can manage features for each user from the Users widget on the Collaborate homepage. First, you assign a feature to the user, and then turn the

More information

These feature access codes let you use Collaborate features from your keypad.

These feature access codes let you use Collaborate features from your keypad. give you quick access to AT&T Collaborate SM features from the keypad on your phone. Your administrator controls your access to some of these features. You might not have access to all the features described

More information

Anonymous Call Rejection

Anonymous Call Rejection Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling

More information

Table of Contents. HostedVoIP_End_User_Portal_0816rev4.doc Page 2 of 81

Table of Contents. HostedVoIP_End_User_Portal_0816rev4.doc Page 2 of 81 . CenturyLink Hosted VoIP End User Portal User Guide Table of Contents Portal Navigation... 4 Home Page Navigation... 4 Call Logs... 6 Exporting Call Logs... 7 Call Settings... 8 Call Waiting... 9 Auto

More information

Collaborate App for Android Tablets

Collaborate App for Android Tablets The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on your Android tablet on the go. The Collaborate app for Android tablets provides these communication

More information

IP TELEPHONY Quick Reference Guide

IP TELEPHONY Quick Reference Guide Feature Access Codes for BROADCONNECT IP TELEPHONY Quick Reference Guide 1 *34Advice of Charge Activation The Advice of Charge service is responsible for gathering and generating the advice of charge information

More information

Changing Your Call Transfer and Screening Preferences

Changing Your Call Transfer and Screening Preferences Changing Your Call Transfer and Screening Preferences Changing Your Call Transfer Preferences, page 2 Changing Your Call Holding Preferences, page 3 Changing Your Call Screening Preferences, page 4 Changing

More information

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules My Rules Overview There are many different ways people want to treat incoming calls. For example an individual may want to make sure they don t miss a call from a certain number, whether they are in the

More information

Table of Contents. End_User_Portal_0617rev4.doc Page 2 of 78

Table of Contents. End_User_Portal_0617rev4.doc Page 2 of 78 . CenturyLink End User Portal User Guide Table of Contents Portal Navigation... 4 Home Page Navigation... 4 Call Logs... 6 Exporting Call Logs... 7 Call Features... 8 Call Recording... 8 Call Settings...

More information

AT&T Collaborate voic quick reference guide

AT&T Collaborate voic quick reference guide AT&T Collaborate voicemail quick reference guide You can listen to your AT&T Collaborate voicemail using your Internet Protocol (IP) phone or any touch-tone or mobile phone. You can also have your messages

More information

AT&T IP Flexible Reach User Guide

AT&T IP Flexible Reach User Guide AT&T IP Flexible Reach User Guide 1 Get Started... 4 Log In... 5 What a User Can Do in the Customer Portal... 7 About Premier... 8 Use Premier... 9 Use the AT&T IP Flexible Reach Customer Portal... 11

More information

ENTERPRISE SUBSCRIBER GUIDE

ENTERPRISE SUBSCRIBER GUIDE ENTERPRISE SUBSCRIBER GUIDE Enterprise Subscriber Guide 880 Montclair Road Suite 400 Birmingham, AL 353 www. TABLE OF CONTENTS Table of Contents Introduction...6 Logging In...6 Navigation Bar, Sub-Menu

More information

AT&T Voice DNA Voic Quick reference guide

AT&T Voice DNA Voic  Quick reference guide : AT&T Voice DNA Voicemail: Version 1.1 2017 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. Overview You can listen to

More information

Call Manager Connection

Call Manager Connection Call Manager Connection Thank you for selecting Call Manager Connection. It brings you a rich package of features to help manage your business at a great price! Basic package features These six time-saving

More information

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City CALL FEATURES USER GUIDE Houston Dallas Austin San Antonio Oklahoma City Table of Contents Account / Authorization Codes.... 3 Advanced Hunting.... 4 Anonymous Call Rejection... 4 Anywhere.... 5 Auto Attendant...

More information

AT&T Phone For Business User Guide

AT&T Phone For Business User Guide AT&T Phone For Business User Guide Table of Contents Welcome Welcome/Contact and Support...3 AT&T Phone for Business Accessing AT&T Phone for Business... 3-6 How to Register...4 Account Overview Voicemail

More information

Welcome to homextend for Android

Welcome to homextend for Android Welcome to Everything you need to to set up and use your homextend mobile phone client This guide is for users that have subscribed to a residential service that includes the homextend client. The client

More information

CommPortal Portal Guide

CommPortal Portal Guide CommPortal Portal Guide The User Portal is available at https://userportal.appiaservices.com. Please contact Appia Support at 877-277-4297, option 3, or support@appiaservices.com if you need login information.

More information

NEXTOS 3.0 USER QUICK START GUIDE. nextiva.com/support

NEXTOS 3.0 USER QUICK START GUIDE. nextiva.com/support NEXTOS 3.0 USER QUICK START GUIDE nextiva.com/support The NextOS 3.0 portal is a web-based application for managing your Nextiva call features and settings. You will be able to manage call forwarding,

More information

Business Voice Services Call Waiting 3-Way Calling Dial Lock Call Forwarding Call Transfer Unistar

Business Voice Services Call Waiting 3-Way Calling Dial Lock Call Forwarding Call Transfer Unistar Find other instructions online at centurylink.com/userguides: Call Rejection Continuous Redial Custom Ring Do Not Disturb Line Blocking No Solicitation Priority Call Scheduled Forwarding Selective Call

More information

INSTRUCTIONS AND INFORMATION: If someone tries to call while you are using the telephone:

INSTRUCTIONS AND INFORMATION: If someone tries to call while you are using the telephone: The list below features a description of each of the Custom Calling Features that we offer. There are bound to be several that you will find to be indispensable. Voice Mail When you are unable to answer

More information

Collaborate App for Android Smartphones

Collaborate App for Android Smartphones Collaborate App for Android Smartphones The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on the go. The app comes in 3 versions: Collaborate - Mobile Collaborate

More information

Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy.

Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy. Calling Features User Guide Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy. 2. Press *90 3. When you hear the interrupted dial

More information

Infinite Voice MobileOffice

Infinite Voice MobileOffice User Guide (iphone Version) Infinite Voice MobileOffice August 2016 Table of Contents 1. MobileOffice Overview... 2 2. Download MobileOffice App... 2 3. Login to your account... 3 4. Auto configure Mobility...

More information

CenturyLink Calling Features User Guide

CenturyLink Calling Features User Guide CenturyLink Calling Features User Guide Table of Contents Page Caller ID 1 Know who s calling before you pick up the phone. Call Waiting 2 Never miss an important call. Call Waiting ID 3 Know who s calling

More information

BUSINESS PHONE USER S MANUAL

BUSINESS PHONE USER S MANUAL Wire your business for success Find great business services inside. BUSINESS PHONE USER S MANUAL INSIDE: - PHONE PLANS - HOW TO ACCESS YOUR FEATURES ONLINE CLICK BUSINESS.CABLEONE.NET TODAY! BUSINESS CARE

More information

BUSINESS VOICE. Spectrum Business Voice. Business Voice. Quick Start Guide SpectrumBusiness.net

BUSINESS VOICE. Spectrum Business Voice. Business Voice. Quick Start Guide SpectrumBusiness.net Spectrum Business Voice Business Voice 1 1-800-314-7195 SpectrumBusiness.net Quick Start Guide CONTENTS Overview 3 Account Creation 3 Accessing the User Portal 4 Voice Feature Management 5 Messages and

More information

LET YOUR PHONE WORK FOR YOU.

LET YOUR PHONE WORK FOR YOU. LET YOUR PHONE WORK FOR YOU. Custom Calling Features 939-6112 click htc.net TABLE OF CONTENTS General Information...3 Remote Call Forwarding Activation Services...3 Features Overview...4 Call Handling

More information

Welcome to Cogeco Home Phone. Extended Home Phone User Guide

Welcome to Cogeco Home Phone. Extended Home Phone User Guide Welcome to Cogeco Home Phone Extended Home Phone User Guide Thank you for choosing Cogeco Home Phone. We re looking forward to providing you with superior phone service for your home. By choosing Cogeco,

More information

Dear Valued Customer:

Dear Valued Customer: *Revised 5/08 Dear Valued Customer: We proudly welcome you to the Troy Cable Unlimited calling plan. Your Troy Cable Unlimited Voice plan provides digital quality features and affordability you won t find

More information

The Evolved Office Assistant

The Evolved Office Assistant The Evolved Office Assistant USER GUIDE TM 995 Old Eagle School Road Suite 315 Wayne, PA 19087 USA 610.964.8000 www.evolveip.net Release 1.0 Document Version 1 Copyright Notice Copyright 2008 Evolve IP,

More information

Voice Feature Guide OPS Voice Features Guide Revision: January Technical Support (24/7) - (334)

Voice Feature Guide OPS Voice Features Guide Revision: January Technical Support (24/7) - (334) Voice Feature Guide OPS Voice Features Guide Revision: January 2015 http://www.opelikapower.com NECESSARY EQUIPMENT AND SOFTWARE Equipment: Residential: Plain Old Telephone (POTS) o Cordless phone Business:

More information

Hosted Voice. Mobility Feature Pack

Hosted Voice. Mobility Feature Pack Mobility Feature Pack Purpose: To provide an explanation and example of each feature and service that Spectrum Enterprise offers. Each item will provide the reader with the following: 1. Overview of the

More information

LET YOUR PHONE WORK FOR YOU.

LET YOUR PHONE WORK FOR YOU. LET YOUR PHONE WORK FOR YOU. Custom Calling Features find us. call 939-6112 click htc.net TABLE OF CONTENTS General Information... 3 Features Overview... 4 Call Handling Features... 6 Call Waiting... 6

More information

AT&T Voice DNA Receptionist User Guide

AT&T Voice DNA Receptionist User Guide AT&T Voice DNA Receptionist User Guide Page 2 of 28 Table of Contents About Receptionist... 3 Start Receptionist... 4 Use Receptionist the First Time... 4 Use Receptionist After the First Time... 7 The

More information

OFFICE FEATURES. (800)

OFFICE FEATURES. (800) OFFICE FEATURES (800) 799-0600 sales@nextiva.com Advanced Call Forwarding Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple

More information

Advanced Calling Features

Advanced Calling Features Click HERE to return to the Home Page. Advanced Calling Features General Information Advanced Calling Services work only on calls made within the Advanced Calling Serving area. These services are not available

More information

Enterprise Edge ATA 2 User Guide

Enterprise Edge ATA 2 User Guide Enterprise Edge ATA 2 User Guide 1-800-4 NORTEL www.nortelnetworks.com 1999 Nortel Networks P0908546 Issue 01 Contents About Enterprise Edge ATA 2 5 What does Enterprise Edge ATA 2 do? 5 Feature List

More information

Virtual PBX licensing

Virtual PBX licensing Bussines user Authentication Basic Call Logs Call Forwarding Always Call Forwarding Busy Call Forwarding No Answer Call Forwarding Not Reachable Call Return Call Transfer Call Waiting Calling Line ID Delivery

More information

2 Log into Infinite Voice Admin Portal

2 Log into Infinite Voice Admin Portal May 2017 1 Table of Contents 1 Welcome 2 Log into Infinite Voice Admin Portal 3 The Main Menu 3.1 Change Admin Password Managing Group Features 3.2 Hunting Group 3.3 Call Pickup 3.4 Corporate Directory

More information

Call Back supports Suspend/Resume CallBack notification for both intracluster and intercluster QSIG

Call Back supports Suspend/Resume CallBack notification for both intracluster and intercluster QSIG Overview, page 1 Prerequisites, page 1 Configuration Task Flow, page 2 Interactions and Restrictions, page 8 Troubleshooting, page 9 Overview The CallBack feature allows you to receive notification when

More information

IP Office 9621 Telephone Quick Reference Guide

IP Office 9621 Telephone Quick Reference Guide 9621 Telephone Quick Reference Guide Your 9621 Telephone The supports the 9621 telephone. The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main

More information

Appia User Portal for SIP Trunks

Appia User Portal for SIP Trunks Appia User Portal for SIP Trunks The User Portal is available at https://userportal.appiaservices.com. Please contact Appia Support at 877-277-4297, option 3 or support@appiaservices.com if you need login

More information

Business Voice User Guide Your guide to managing Voice Mail and settings from your Phone, Mobile App or Internet.

Business Voice User Guide Your guide to managing Voice Mail and settings from your Phone, Mobile App or Internet. Frontier Business Voice User Guide Your guide to managing Voice Mail and settings from your Phone, Mobile App or Internet. Table of Contents 1 Welcome to Frontier Business Voice 1.1 Important 911 Information...4

More information

About the Collaborate App

About the Collaborate App The AT&T Collaborate service provides the Collaborate app, which lets you control how you manage calls and conferences. Use the AT&T Collaborate service to: Assign devices that can accept incoming calls

More information

UNITY MOBILE FOR WP 8.1 END USER GUIDE

UNITY MOBILE FOR WP 8.1 END USER GUIDE UNITY MOBILE FOR WP 8.1 END USER GUIDE Contents 1. Introduction... 3 2. How It Works... 4 3. Getting Started... 5 3.1 Login... 5 3.2 Linking Unity to the Mobile Device... 5 3.3 Specifying the Outgoing

More information

Easily manage your AT&T Collaborate orders

Easily manage your AT&T Collaborate orders Easily manage your AT&T Collaborate orders Administer orders through AT&T Business Center January 207 207 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV

More information

Manage Contact Center, Agent Settings, and Scheduled Reports

Manage Contact Center, Agent Settings, and Scheduled Reports Manage Contact Center, Agent Settings, and Scheduled Reports As an administrator for the AT&T Collaborate service, you can create and manage company-wide settings for contact centers and their agents.

More information

Telepo for Mobile. Copyright Mitel Communications AB

Telepo for Mobile. Copyright Mitel Communications AB Telepo for Mobile Table of Contents Copyright 2014-2016 Mitel Communications AB 1. Application Overview... 1 1.1. Supported devices... 1 2. To get started with Telepo for Mobile... 2 3. Overview... 2 4.

More information

Home Phone Features Quick Start Guide

Home Phone Features Quick Start Guide This provides you an overview of features available via your Home Phone when connected to your MyRepublic Modem. Features Voicemail Call Forwarding 3-Way Calling Speed Dial Call Waiting Caller ID Blocking

More information

Lync Users Guide For Apple Mac

Lync Users Guide For Apple Mac Lync Users Guide For Apple Mac SKYPE FOR BUSINESS QUICK START GUIDE SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS Microsoft have announced that Skype for Business for Mac will be available later in

More information

Vodafone One Net Manager Quick Start Guide For users

Vodafone One Net Manager Quick Start Guide For users Vodafone One Net Manager Quick Start Guide For users Contents What is One Net Manager? 1 Supported browsers 1 Accessing One Net Manager 3 Viewing your available services 3 Your Anrufdienste page 4 Finding

More information

Avaya Unified Messenger Client User Guide

Avaya Unified Messenger Client User Guide Avaya Unified Messenger Client User Guide Version 5.0 Avaya Inc. 211 Mount Airy Road Basking Ridge, New Jersey 07920 www.avaya.com Your comments are welcome. They can assist us in improving our documentation.

More information

CentraNet CustoPAK USER GUIDE. Telephone Number. Verizon Telephone Number. Switch Type: GTD-5 5ESS DMS 100 DMS 10

CentraNet CustoPAK USER GUIDE. Telephone Number. Verizon Telephone Number. Switch Type: GTD-5 5ESS DMS 100 DMS 10 CentraNet CustoPAK USER GUIDE Telephone Number Verizon Telephone Number Switch Type: GTD-5 5ESS DMS 100 DMS 10 INSIDE FRONT COVER Thank You for Selecting Verizon CentraNet CustoPAK Service. 1 Table of

More information

TELIA TOUCHPOINT. User guide

TELIA TOUCHPOINT. User guide TELIA TOUCHPOINT User guide TELIA TOUCHPOINT 1 The Telia Touchpoint service Telia Touchpoint is an easy to use communications service intended for small companies that improves the reachability of the

More information

DIGITAL PHONE USER GUIDE

DIGITAL PHONE USER GUIDE DIGITAL PHONE USER GUIDE 1.800.952.1001 (NH/ME) 1.800.633.8578 (PA) 1.877.959.4862 (MD) 1.877.952.4863 (VA) Atlanticbb.com All Rights Reserved The use, disclosure, modification, transfer or transmittal

More information

Using Business Center is now easier than ever

Using Business Center is now easier than ever Using Business Center is now easier than ever Access your applications with just one login May 207 207 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV

More information

TELUS Calling Features

TELUS Calling Features TELUS Calling Features Please see below for detailed instructions on how to set up and use your TELUS Calling Features. For more information or to add Calling Features to your home phone, please call us

More information

Polycom VVX500 and VVX600

Polycom VVX500 and VVX600 Polycom VVX500 and VVX600 Full user guide Contents Contents... 2 Introduction... 4 How to set up the Polycom VVX500 and VVX600... 5 Phone Keys and Hardware... 6 Using your phone... 7 Home view... 7 Lines

More information

ANALOGUE TELEPHONE USER GUIDE

ANALOGUE TELEPHONE USER GUIDE ANALOGUE TELEPHONE USER GUIDE Table of Contents General Information Answering Calls Making Calls Page 1 2 Placing A Call On Hold Transferring Calls Conference Call Park Tone Override Page 3 4 Voice Over

More information

DIGITAL PHONE FEATURES GUIDE

DIGITAL PHONE FEATURES GUIDE CABLE INTERNET PHONE DIGITAL PHONE FEATURES GUIDE D I G I T A L P H O N E WELCOME TO BLUE RIDGE DIGITAL PHONE Congratulations on subscribing to Blue Ridge Digital Phone. We are confident that you will

More information

2811 Internet Blvd Frisco, Texas Tel Tel SERVICE GUIDE Release 20.

2811 Internet Blvd Frisco, Texas Tel Tel SERVICE GUIDE Release 20. 2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com SERVICE GUIDE 2824-006 Release 20.0 CS Service Guide R19.0 Aastra - 2824-006 2013 Clearspan is a Registered

More information

IPMobility IPedge/VIPedge Feature Description 3/25/14

IPMobility IPedge/VIPedge Feature Description 3/25/14 IPMobility IPedge/VIPedge Feature Description 3/25/14 OVERVIEW The Toshiba IPMobility App allows a mobile device to act as an IPedge or Strata CIX system extension and provides users with the access to

More information

USER GUIDE Get the most from your Frontier High-Speed Internet and Frontier Voice services

USER GUIDE Get the most from your Frontier High-Speed Internet and Frontier Voice services USER GUIDE Get the most from your Frontier High-Speed Internet and Frontier Voice services Frontier High-Speed Internet...3 Frontiernet.net Set up email on your home computer Free PC Security Scan (ftrsecure.com)

More information

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM POWERED BY XCHANGE TELECOM UNDERSTANDING THE KEYS ON YOUR The Hard keys may display a fixed function, may be programmed to display extensions or other frequently used functions like Speed Dial. The Soft

More information

Vodafone Business Phone User Guide

Vodafone Business Phone User Guide Vodafone Business Phone User Guide Contents 1. VODAFONE CALLING FEATURES 4 1.1 Inclusive Calling Features 4 Find out who s called you 4 Hiding your phone number 4 1.2 Optional Calling Features 5 Call Divert

More information

Mobile Identity. for SmartVoice. User Guide

Mobile Identity. for SmartVoice. User Guide Mobile Identity for SmartVoice User Guide Contact Customer Care at 877-487-8722 for additional assistance. 3/23/2017 1 OVERVIEW Mobile Identity is a simple smartphone client that enables an end-user to

More information

Digital Phone Features Guide

Digital Phone Features Guide Digital Phone Features Guide WELCOME TO BLUE RIDGE DIGITAL PHONE Congratulations on subscribing to Blue Ridge Digital Phone. We are confident that you will find great savings in the unlimited local and

More information

Netphone (VoIP) User Guide

Netphone (VoIP) User Guide Standard Features Your Netphone (VoIP) service or Enhanced Fibre Phone (VoIP) service includes a range of standard features which you can enable or disable in Toolbox. Calling line ID delivery blocking

More information

AT&T Unified Communications Services

AT&T Unified Communications Services AT&T Unified Communications Services UC Voice User s Guide For End Users V1.2 October, 2015 Disclaimer The contents of the document may be revised by AT&T at any time without notice. Please consult the

More information

User Guide. Business Hosted Voice

User Guide. Business Hosted Voice User Guide Business Hosted Voice 1 This User Guide explains how you can benefit from this service. If you have questions about your service, call our customer service team 24 hours a day 7 days a week

More information

Voyager 6200 UC. User Guide

Voyager 6200 UC. User Guide Voyager 6200 UC User Guide Contents Headset overview 3 Be safe 3 Connect and pair 4 Connect to PC 4 Configure for media 4 Pair to mobile device 4 USB Bluetooth adapter 5 Pair USB adapter again 5 Load software

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 Version 1.4 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOIC WITH VOICEZONE

GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOIC WITH VOICEZONE PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE Just sign in to My Account and you can manage Voicemail and more, online and on your time. Activate Voicemail. Use VoiceZone

More information

Frequently Asked Questions: Cisco Jabber Voice 9.1(6) for iphone

Frequently Asked Questions: Cisco Jabber Voice 9.1(6) for iphone Frequently Asked Questions Frequently Asked Questions: Cisco Jabber Voice 9.1(6) for iphone Cisco Jabber Voice for iphone 2 Basics 2 Account Settings 7 Calls 9 Contacts and Directory Search 16 Voicemail

More information

Toolbar User Guide. Release 17.0

Toolbar User Guide. Release 17.0 Toolbar User Guide Release 17.0 2012 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying,

More information

ECLASS BLOCK. Description. Extension Controls. Caller Input Control

ECLASS BLOCK. Description. Extension Controls. Caller Input Control ECLASS BLOCK Description The EClass (Class of Service) Block is an expansion or extension of service parameters which pertain to an Extension Block. All extension blocks are associated with one Eclass

More information

LG Ericsson IP Phone IP 8802A

LG Ericsson IP Phone IP 8802A LG Ericsson IP Phone IP 8802A 1 1 Message LED 2 3 8 4 9 5 6 7 10 11 12 13 Programmable Keys 14 2 Keys 1 Description of keys Navigation Controls: Left: Use to go to the previous menu in the settings menu.

More information

Call Forwarding. Call Forwarding Overview

Call Forwarding. Call Forwarding Overview Overview, page 1 Configuration Task Flow, page 3 Interactions and Restrictions, page 12 Overview As a user, you can configure a Cisco Unified IP Phone to forward calls to another phone. The following call

More information

BlackBerry PTT Client Quick Reference Guide

BlackBerry PTT Client Quick Reference Guide BlackBerry PTT Client Quick Reference Guide Please note the following before using push-to-talk (PTT): Push-to-Talk contacts reside within the PTT application. You will need to launch the application to

More information

VoiceAccess Users Guide

VoiceAccess Users Guide Users Guide Table of Contents GETTING STARTED...1 Device Configuration...1 Connecting to a PBX...2 Plus Features...2 VoiceMail...2 Call Forwarding...2 Caller ID...3 MANAGING CALLING FEATURES FROM THE PHONE...4

More information

Hosted PBX QUICK START GUIDE. Customer Portal, Unified Desktop, Mobile and Meeting

Hosted PBX QUICK START GUIDE. Customer Portal, Unified Desktop, Mobile and Meeting Hosted PBX QUICK START GUIDE Customer Portal, Unified Desktop, Mobile and Meeting HOSTED PBX CUSTOMER PORTAL WELCOME Welcome to Hosted PBX. This guide is intended to get you up and running with the Customer

More information

VOIC QUICK REFERENCE SHEET

VOIC QUICK REFERENCE SHEET VOICEMAIL QUICK REFERENCE SHEET SETTING UP YOUR MAILBOX Dial VM Access Number 92222 Enter a new Password (Must be between 4-15 digits and cannot start with a 0) Record your Name (First and Last name only)

More information

VIRTUAL OFFICE (EASY ATTENDANT) GUIDE

VIRTUAL OFFICE (EASY ATTENDANT) GUIDE wowforbusiness.com VIRTUAL OFFICE (EASY ATTENDANT) GUIDE WOW! Business VOSP.U.1506.R Virtual Office (Easy Attendant) Table of Contents Product Overview...3 CommPortal Login Screen...4 Main Page...5 Schedule...6

More information

Short Codes - Social and Public Services. Web Portal. Please visit our website at

Short Codes - Social and Public Services. Web Portal. Please visit our website at Service Electric Cable TV and Communications Telephone Guide Service Electric offers a variety of features with their state of the art telephone service. This brochure will guide you through the basic

More information

Polycom VVX 310/410. Quick User Guide. weavehelp.com

Polycom VVX 310/410. Quick User Guide. weavehelp.com Polycom VVX 310/410 Quick User Guide Key Guide Message Waiting Indicator Hold/Line Keys Home Key Dial Pad Navigation Selection Key Transfer Key Messages Key Hold Key Headset Key Speakerphone Key Mute Key

More information

SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL. Meet the future. Today.

SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL. Meet the future. Today. SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL Meet the future. Today. Part of Telkom Business Connexion s Next Generation Networks and Services is the new Hosted Business Telephony (HBT) service. HBT

More information

VZE-RS-E-6/11 USER GUIDE. Instructions on Using Verizon Calling Features

VZE-RS-E-6/11 USER GUIDE. Instructions on Using Verizon Calling Features VZE-RS-E-6/11 USER GUIDE Instructions on Using Verizon Calling Features TABLE OF CONTENTS *69...2-3 Anonymous Call Rejection...4 Additional Lines...4 Busy Redial...4-5 Call Block...5 Call Forwarding...6

More information

babytel Voic Reference Guide

babytel Voic Reference Guide The babytel voicemail service answers your calls when you are not able to and takes messages that it stores and delivers to you. In addition, the babytel voicemail system can: Notify you of new messages

More information

SVM/SVMi E-Series USER GUIDE

SVM/SVMi E-Series USER GUIDE SVM/SVMi E-Series USER GUIDE June Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America also

More information

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Making Calls Make an Outside Call: 1. With our without lifting the handset, press 2. Dial the desired number (if

More information

Custom Calling Services

Custom Calling Services CUSTOM CALLING SERVICES ARE AVAILABLE IN YOUR AREA. THERE WILL BE AN ADDITIONAL MONTHLY CHARGE FOR EACH SERVICE. This group of Custom Calling Features can put your phone to work for you. By simply dialing

More information

FORWARDING ALL CALLS TO ANOTHER PERSON

FORWARDING ALL CALLS TO ANOTHER PERSON UNDERSTANDING POLYCOM VVX 40 TABLE OF CONTENTS: COVER : UNDERSTANDING POLYCOM VVX 40... FORWARDING CALLS... LISTENING TO VOICEMAILS... MANAGING CONFERENCE CALLS... 4 TRANSFERRING CALLS... 6 UNDERSTANDING

More information

Accession Communicator for Mobile

Accession Communicator for Mobile Accession Communicator for Mobile Quick Start Guide ACCESSION COMMUNICATOR FOR MOBILE Your AireSpring phone service can be used to make or receive calls from your desk phone, your PC or MAC, and your mobile

More information

User Guide. Business Hosted Voice

User Guide. Business Hosted Voice User Guide Business Hosted Voice Welcome! We want to help your business connect. We re sure you will enjoy the benefits of these services. Plus our plans will save you money. One call. One bill. One company.

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions

More information

AT&T Unified Communications Services. Installing Cisco Jabber for AT&T UC Voice on an Android Smartphone

AT&T Unified Communications Services. Installing Cisco Jabber for AT&T UC Voice on an Android Smartphone AT&T Unified Communications Services Installing Cisco Jabber for AT&T UC Voice on an Android Smartphone For End Users V1.1 Septemberly, 2015 Disclaimer The contents of the document may be revised by AT&T

More information

INDeX AT Telephone User's Guide

INDeX AT Telephone User's Guide INDeX 11.0 20AT Telephone User's Guide Page 2 - Contents Contents Introduction... 3 Transfer, Park & Hold Calls... 16 Using this Guide...3 Using Transfer, Park & Hold...16 Further Help...3 Transferring

More information

Set T8 Operating Instructions

Set T8 Operating Instructions Hicom 300 Set T8 Operating Instructions Programme 2nd Transfer Transfer Return Transfer Call Forward Park Call Pickup Loudspeaker 1 2 3 4 5 6 + 7 8 9 - * 0 # Hicom 300 Digital User Guide Index Introduction...

More information