CCNA Voice ICOMM: (4 Day Course)

Transcription

1 CCNA Vice ICOMM: (4 Day Curse) The CCNA Vice certificatin cnfirms that yu have the required skill set fr specialised jb rles in vice technlgies such as vice technlgies administratr, vice engineer, and vice manager. It validates skills in VIP technlgies such as IP PBX, IP telephny, handset, call cntrl, and vice mail slutins. Candidates als get expsure t the Cisc Unified Cmmunicatins architecture and design cvering mbility.4-day Belw are the cntents that we include in ur CCNA vice curse The fllwing tpics are general guidelines fr the cntent t be included n the exam. ( Cisc d say that in rder t better reflect the cntents f the exam and fr clarity purpses, the guidelines belw may change at any time withut ntice.) Perspectives n vice befre cnvergence Lp start and Grund Start Signaling Supervisry Signaling Infrmatinal Signaling Address Signaling The Evlutin: Digital Cnnectin Cnverting Analgue t Digital Signals Sending Multiple Calls ver a single line Understanding the PSTN The pieces f the PSTN Understanding PBX and Key Systems Cnnectins t and and between the PSTN PSTN numbering plans Perspectives n vice after cnvergence VIP: What's the big deal The Cisc VIP Structure

2 Infrastructure layer Call Prcessing Layer Applicatins Layer End pints layer Cnnecting IP Phnes t the LAN infrastructure Cnnecting and pwering the Cisc IP Phnes Cisc Catalyst switch PE Pwering the IP Phne using a Pwer patch panel r cupler Pwering the IP Phne with a pwer brick VLAN Cncepts and Cnfiguratin VLAN Cncepts VLAN cnfiguratin Understanding Cisc IP Phne Bt Prcess Cnfiguring a ruter based DHCP server Setting the clck f a Cisc device with NTP Installing Cisc Unified Cmmunicatins Manager express Cisc Unified cmmunicatins manager express verview Licensing and mdels fr Cisc Unified CME PBX mdel Key switch mdel Hybrid Mdel Installing Unified CME n a Cisc ruter Cnfiguring the Cisc Unified CME Ruter as a TFTP server

3 Cnfiguring the Cisc Unified CME system-level functins Maximum phnes and directry numbers Firmware lad files Surce IP infrmatin Generated cnfiguratin files Basic Cisc CME IP Phne cnfiguratin Vice VLAN DHCP Server TFTP services Ephne and Ephne DN The keys t Ringing phnes Understanding and cnfiguring Ephnes Assciating Ephnes and Ephnes-DNs Wrking with shared-line and verlay ptins Fault finding IP Phne registratin Supprting Aut-Registratin and Aut-Assignment f IP phnes Rebting IP phnes Phne language settings Cnfiguring Cisc Unified CME Vice Prductively features Cnfiguring a vice netwrk directry Cnfiguring call frwarding Frwarding calls frm the IP Phne Frwarding calls frm the CLI Using the Call-Frward pattern cmmand t supprt H Cnfiguring transfer Cnfiguring call park

4 Cnfiguring call pickup Cnfiguring intercm Cnfiguring paging Cnfiguring After hurs call blcking Cnfiguring CDR's and Call accunting Cnfiguring Music n Hld Enabling the CME GUI Gateway and trunk cncepts The prcess f cnverting vice t packets Chsing a vice cdec Calculating cdec bandwidth requirements The rle f Digital signal prcessrs Understanding RTP and RTCP Internet lw bit rate cdec Trunking CME t the PSTN Understanding Analgue cnnectins Understanding Digital cnnectins Trunking CME t ther VIP systems H.323 SIP MGCP SCCP Understanding internet telephny service prviders

5 Cnfiguring and verifying gateways and trunks Cnfiguring analgue vice prts Cnfiguring Digital Vice prts Understanding Dial Peers Vice call legs Cnfiguring POTS dial peers Cnfiguring VIP dial peers Using Dial-Peer wild cards Private line autmatic ringdwn Understanding ruter call prcessing and digit manipulatin Matching inbund and utbund dial peers Using digit manipulatin Quality f Service Requirements fr vice, Vide and data traffic Using Cisc Aut QS Prvisin end users and assciated devices Describe user creatin ptins fr Cisc Unified Cmmunicatins Manager Create r mdify user accunts fr Cisc Unified Cmmunicatins Manager Create r mdify endpints fr Cisc Unified Cmmunicatins Manager Describe hw calling privileges functin and hw calling privileges impact system features Create r mdify directry numbers Enable user features and related calling privileges fr extensin mbility, call cverage, intercm, native presence, and unified mbility remte destinatin cnfiguratin Enable end users fr Cisc Unified Presence

6 Verify user features are peratinal Cnfigure vice messaging and presence Describe user creatin ptins fr vice messaging Create r mdify user accunts fr Cisc Unity Cnnectin Describe Cisc Unified Presence Cnfigure Cisc Unified Presence Maintain Cisc Unified Cmmunicatins system Generate CDR and CMR reprts Generate capacity reprts Generate usage reprts Generate RTMT reprts t mnitr system activities Mnitr vic usage Remve unassigned directry numbers Perfrm manual system backup Prvide end user supprt Verify PSTN cnnectivity Define fault dmains using infrmatin gathered frm end user Trublesht endpint issues Identify vic issues and reslve issues related t user mailbxes Describe causes and symptms f call quality issues Reset single devices Describe hw t use phne applicatins