Top 7 Mistakes Dealerships Make When Buying Phone Systems Or why mixing your IT and phone technology can cost you big time
|
|
- Elinor Underwood
- 6 years ago
- Views:
Transcription
1 Top 7 Mistakes Dealerships Make When Buying Phone Systems Or why mixing your IT and phone technology can cost you big time With Phillip Sherman, CEO of Telecom Advisors Group Moderated by Mike Bowers, Executive Editor of DealersEdge
2 Phillip A. Sherman - President/CEO, Telecom Advisors Group, Inc Phillip has been a telecommunications professional since his first position with Harris Corporation in Since then, Phillip has held positions and acted as an independent consultant with firms such as United Technologies, Walker Communications, Western Union, Wiltel Telecom Corp., Inter-tel, Union Bank, California Microwave, DataProducts and Bechtel Corporation. Phillip has been a frequent speaker for The North American Telephone Association and continues to be active in industry trade shows and corporate speaking engagements. He's a published author with numerous articles involving various facets of the telecommunications industry.
3 The Top 7 Mistakes Dealerships Make When Buying Phone Systems Or Why mixing your IT and phone technology can cost you big time
4 Speaker Background Active in Telecom Industry since 1971 Founder of four Telecom firms Published author of various articles Created Telecom Advisors Group, Inc. in 1996 to advise dealerships in matters relating to telecom technology and services.
5 So much confusion
6 and to make matters worse
7 Let s see how it got so crazy
8 Telecom Confusion Data Network Accessories Basic Communications Bandwidth Twisted Pair Fiber Co Axial Cat V/VI Business Communications Requirements
9 The telecom solution that works for one dealership may be totally wrong for another.the solution should adapt to the store, not the other way around
10 Once you announce that you re looking for a new telecom system, you ll be busy Every telecom salesperson s solution will be perfect for your dealership
11 Don t listen to the vendors that tell you that VoIP is the only way to go..it s not
12 New Telecom System Pricing $1, $1, $ $ $ stations 100 stations 200 stations $ $ Average price per station or endpoint
13 System Upgrade Pricing $ $ $ $ $ $ $ $ $ stations 100 stations 200 stations Average price per station or endpoint
14 Traditional TDM PBX vs. Voice over IP (VoIP) PBX Extensions/ Routing Tables Switching functions Call Controller Gatekeeper Gateway Benefits of VoIP include the elimination of duplicate cabling and the possibility of reduced monthly costs
15 Traditional connectivity for dealerships with multiple locations Store #1 Body Shop Store #2 Remote locations are connected via mileage-based point-to-point T-1 circuits
16 VoIP configuration for dealerships with multiple locations Store #1 Body Shop Carrier s Network Store #2 Eliminate LD Charges and provide intercom dialing between locations.
17 Mistake #7 Expecting that Voice over IP (VoIP) Call Quality will be as good as your old land line call quality
18 Call Quality vs. VoIP/SIP It s all about Bandwidth Land Line POTS Land Line POTS Land Line POTS VoIP/SIP VoIP/SIP VoIP/SIP
19 Mistake #6 Not holding on to at least a small number of Analog Trunks just in case
20 When upgrading to VoIP, keep a few analog lines VoIP/SIP NO Land Line (POTS) Network VoIP/SIP Network Land Line (POTS)
21 Mistake #5 Assuming that the existing network cable infrastructure will work with the new VoIP system
22 Before you start a search for a new system, verify with your IT department that your network cabling is CAT 5e or better VoIP/SIP CAT 3 Cable VoIP/SIP CAT 5e Cable VoIP/SIP CAT 6 Cable
23 Mistake #4 Buying new technology too late
24 Make sure any products or services you re evaluating aren t obsolete at time of purchase = = =
25 Mistake #3 Buying new technology too early
26 Make sure any products you re evaluating have been on the market long enough to ensure trouble free operation + = The Piggly Wiggly grocery chain with over fifty locations throughout Texas was the first to install the Cisco Call Manager in a multi-location environment. The result was catastrophic.
27 Mistake #2 Not performing a Billing Audit prior to the installation of the new system
28 Before you begin your search for a new system, perform a billing audit to eliminate unwanted lines and to decrease cost Existing Yearly Expense Proposed Yearly Expense Proposed Yearly Savings $140, $120, $122, $100, $80, $74, $60, $48, $40, $20, $0.00 Riverview Mercedes-Benz
29 Mistake #1 Not developing a specific list of system requirements and specifications with which all bidding vendors MUST comply
30 Develop a list of system specifications, requirements and minimum terms for each bidding vendor to receive = This is an absolute MUST to ensure all vendors are bidding to the same size and configuration
31 Some other, less critical mistakes Not having a back-up Internet connection Buying a VoIP system without SIP interface Not allowing for growth of stations or trunking Not buying a system that s compatible with your other technologies Not coordinating the dealership dialing plan with the new system install Signing a long term maintenance agreement when buying the system
32 Tips when buying VoIP Systems Know going into the process WHY you are looking at VoIP. Know going in if your internal IT staff will be making programming changes on the new system and therefore require some training. Don t necessarily buy the least expensive system. Explore all the options and concentrate on the longevity of the equipment vendor. DON T BUY USED! Use trusted brands.don t buy systems that are generic in nature and built on White Box server design.
33 How to start the process Gather and copy all telecom related billing Survey all managers for input of needed features Identify the vendors that will receive bid document Interview vendors and check references Conduct staff and manager meetings Make vendor selection
34 Questions?
VoIP for the Small Business
Reducing your telecommunications costs Research firm IDC 1 has estimated that a VoIP system can reduce telephony-related expenses by 30%. Voice over Internet Protocol (VoIP) has become a viable solution
More informationHow to Improve Telephone Skills in Fixed Ops!
How to Improve Telephone Skills in Fixed Ops! With Mark Rodriguez of Auto Client Care, Inc Moderated by Mike Bowers of DealersEdge Thursday, October 3, 2013 1 2:30pm ET Mark Rodriguez of Auto Client Care,
More informationBusiness Phone System Buyer s Guide
Business Phone System Buyer s Guide Types of Systems Available There are three primary types of of Voice over Internet Protocol (VoIP) phone systems on the market today: KSU-Less, KSU and PBX. Generally,
More informationDesign Questions for Umatilla County Telephone System
Design Questions for Umatilla County Telephone System 1. Do you want the designated locations to be designed as one system, with one centralized voice mail system and do you have the carrier services in
More informationSIP Global Market 7-Year Forecast and Analysis. Table of Contents. EasternManagementGroup 0
2018-2024 SIP Global Market 7-Year Forecast and Analysis Table of Contents EasternManagementGroup 0 2018 The Eastern Management Group, Inc. EasternManagementGroup 1 Introduction 2018-2024 SIP Global Market
More informationTelephone System RFQ (18-WIOA-05) Bidder s Conference - Questions and Answers posted 11/14/18
Telephone System RFQ (18-WIOA-05) Bidder s Conference - Questions and Answers posted 11/14/18 Meetings held on November 12, 2018 & November 14, 2018 @ 2pm Clemson SC Works Center, Clemson, SC 1. Internet
More informationVoIP for the Small Business
Reducing your telecommunications costs Research firm IDC 1 has estimated that a VoIP system can reduce telephony-related expenses by 30%. TechAdvisory.org SME Reports sponsored by Voice over Internet Protocol
More informationOn-Site PBX Vs Hosted PBX
Warm Welcome On-Site PBX Vs Hosted PBX On-Site PBX 1. Private Branch Exchange is a physically wired switchboard system that routes external calls to a series of internal phone lines. 2. This technology
More informationTable of Contents. Benefits of VoIP. p 1. Eligibility to upgrade. p 2. Transforming to VoIP. p 3. Phone Packages.. p 4
Is your business growing, but you ve had the same phone system for several years? Technology is advancing, but you are not keeping up with your old phone system. It is time to improve and advance your
More informationCity of Overland Park, KS. SIP Trunking Services RFP Bidder s Questions 05/22/2017
City of Overland Park, KS. SIP Trunking Services RFP Bidder s Questions 05/22/2017 Q1: What is the City s SIP Trunk codec of preference, G.729 or G.711? A1: Since we anticipate the majority of the traffic
More informationBasic IP Phones Advanced IP Users
Village of Frankfort RFP Q and A. There is no data network requirements specified. Can we assume that the network is VoIP Ready? Attached in the email is the network diagram at the village and PD. It is
More informationMaximize Your Assets Securely and Cost Effectively
S E N T I N E L P O I N T S E R V I C E S Maximize Your Assets Securely and Cost Effectively Competently track and manage your communication system and network through Altura Sentinel Point Services. We
More informationRFP 1337 Board approved Posted, 14 October, 2009
RFP 1337 Board approved 10-08-09 Posted, 14 October, 2009 Request to use the RFP 1337 bidding method for selection and use SLD- Erate 470 (Erate 2010-2011) form application for basic maintenance of internal
More informationCOMXCHANGETM WHY IS IT RIGHT FOR MY PROPERTY?
COMXCHANGETM WHY IS IT RIGHT FOR MY PROPERTY? REDUCE COSTS OPEN STANDARDS MEANS REDUCED COSTS Traditional proprietary phone systems must be developed, maintained and supported by a single manufacturer
More information2002 Hospitality Upgrade. No reproduction or transmission without written permission.
June 14, 2002 The IP PBX Can It Save the Hotel Telephone Department? By:Dan Phillips 2002 Hospitality Upgrade. No reproduction or transmission without written permission. Think about the history of telecommunications
More informationTelecom Consortium Customer Information
Telecom Consortium Customer Information Consortium Services... Page 2 Consortium Rates... Page 3 Customer Responsibilities... Page 5 Placing orders for service... Page 6 Reporting Problems, Requesting
More informationMaking the Move to IP Telephony. Revolution, Evolution or Both?
Making the Move to IP Telephony Revolution, Evolution or Both? Agenda Welcome Is it the Right Time for IP Telephony? Migrating from TDM Forms of IP Telephony Is Your Network Ready? State of the Telecom
More information2008 NASCIO Recognition Award Nomination
2008 NASCIO Recognition Award Nomination Category: Information Communications Technology (ICT) Title of Nomination: CORIS Inmate Phone System State: Maine TABLE OF CONTENTS B. EXECUTIVE SUMMARY... 3 C.
More informationHOSTED VOIP Your guide to next-generation telephony
HOSTED VOIP Your guide to next-generation telephony Introduction Voice over Internet Protocol (VoIP) is the technology that allows us to make telephone calls using the internet. Also known as IP Telephony,
More informationUnderstanding PBX Fundamentals
Understanding Course Description This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all
More informationWhat the BIG TELECOM companies don t want you to know.
Whitepaper: The Economic Benefit of a Hosted Office Phone System TM What the BIG TELECOM companies don t want you to know. Freedom is Power What the BIG TELECOM companies don t want you to know. Abstract
More informationMobile TeleSystems (MTS) Converges Fixed and Mobile Telephony
Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony MTS creates new revenue opportunities with new services. EXECUTIVE SUMMARY Mobile TeleSystems (MTS) Industry: Telecommunications BUSINESS CHALLENGE
More informationRFP No C047 Emergency Communication System. July 24, 2017
RFP No. 1-17-C047 Emergency Communication System July 24, 2017 Questions and Answers Notice: Questions may have been edited for clarity and relevance. 1. Question: Is CrashPhone the current provider of
More informationTraditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business
Traditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business CONTENTS Summary... 3 What s The Buzz About?... 3 What It Means For Businesses... 3 What It Means For Employees...
More informationMeetingKaro Audio Conference Solution
MeetingKaro Audio Conference Solution Feature-rich audio conferencing solution Agenda Features Special Features Meeting karo Interface Set up Screen Shots - Reports Benefits Company Profile 2 Do you often
More informationThe Complete Guide to Hosted VoIP
The Complete Guide to Hosted VoIP 1 2016. FairPoint Communications, Inc. All rights reserved. As Voice over Internet Protocol (VoIP) solutions continue to mature, an increasing number of businesses will
More informationSIP and VoIP What is SIP? What s a Control Channel? History of Signaling Channels
Network Security - ISA 656 Voice Over IP (VoIP) Security Simple SIP ing Alice s Bob Session Initiation Protocol Control channel for Voice over IP (Other control channel protocols exist, notably H.323 and
More informationThe EXTender/PBXgateway Product Suite Simplified Voice Networking for Distributed Enterprises
The / Product Suite Simplified Voice Networking for Distributed Enterprises Citel s mission is simple: To delight our customers and enrich our stakeholders by offering a world-class suite Citel s of products
More informationDigital Advisory Services Professional Service Description SIP Centralized IP Trunk with Field Trial Model
Digital Advisory Services Professional Service Description SIP Centralized IP Trunk with Field Trial Model 1. Description of Services. 1.1 SIP Centralized IP Trunk with Field Trial Verizon will assist
More informationAddendum #1 VOIP RFP Questions & Answers 12/13/17
1. Can the potential bidders tour the existing phone system? Yes. To schedule a tour, please email Holly Barfield at barfieldh@forsythpl.org. Please note that no questions will be answered during this
More informationCENTREX service. user reference guide. Clearly different.
CENTREX service user reference guide Clearly different. TABLE OF CONTENTS This user s guide provides instructions for using Centrex features. A check in the circle next to a feature means that your Centrex
More informationConverged Communications
The Electra Elite IPK Converged Communications Enjoy Freedom of Choice With Investment T Protection he Electra Elite IPK, NEC s new versatile communication platform, allows you to converge your voice and
More informationCommunications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise
Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise The Changing Landscape IP-based unified communications is widely deployed in enterprise networks, both for internal calling
More informationHOW TO CHOOSE THE RIGHT PHONE SYSTEM FOR YOUR BUSINESS
PBX BUYING GUIDE HOW TO CHOOSE THE RIGHT PHONE SYSTEM FOR YOUR BUSINESS While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available,
More information5 common concerns about moving to SIP...
5 common concerns about moving to SIP... 5 common concerns about moving to SIP... When first considering a new technology for your business, there are any number of variables you need to consider. SIP
More informationThree Steps Towards Lync Nirvana
Three Steps Towards Lync Nirvana Diane Myers Principal Analyst, VoIP, UC and IMS Nimrod Borovsky VP Unified Communications, AudioCodes Defining Your Business Transformation Vision Diane Myers Principal
More informationVoice Communication solution for all corporations CAT TELECOM PUBLIC CO., LTD.
Voice Communication solution for all corporations CAT TELECOM PUBLIC CO., LTD. CAT TELECOM PUBLIC CO., LTD. Voice services for companies of all sizes and types of business CAT TELECOM PUBLIC CO., LTD.
More informationADDENDUM NO. 1 TO REQUEST FOR PROPOSAL NO VoIP PHONE SYSTEM
FOR THE BOARD OF TRUSTEES OF METROPOLITAN COMMUNITY COLLEGE ADDENDUM NO. 1 TO REQUEST FOR PROPOSAL NO. 19-7232 VoIP PHONE SYSTEM This Addendum No. 1 is issued on January 7, 2019 to modify the previously
More informationWhat the ISDN switch off means for your business
What the ISDN switch off means for your business Is your current phone setup ready for 2025? 7 Camberwell Way Moorside Park Sunderland SR3 3XN Contact us today for more information: 0345 034 6622 hello@nte.works
More informationVOICE MOBILE. INTERNATIONAL BUSINESS CALL SERVICE. Saving You Money on Business Calls
Japan China Singapore Vietnam India South Korea Taiwan Malaysia Australia Hong Kong Indonesia Philippines UK US INTERNATIONAL BUSINESS CALL SERVICE www.gvoicemobile.com Message from the G Voice Team Time
More informationUnderstanding Cisco CallManager Trunk Types
42 CHAPTER In a distributed call-processing environment, Cisco CallManager communicates with other Cisco CallManager clusters, the public switched telephone network (PSTN), and other non-ip telecommunications
More informationInternational SIP Conference, Paris, January 22, SIP Based VoIP. in MCI Advantage. Henry Sinnreich, MCI Executive Staff PT7938.
International SIP Conference, Paris, January 22, 2004 SIP Based VoIP in MCI Advantage Henry Sinnreich, MCI Executive Staff PT7938. 04/22/03 Too Many Networks Mean Inefficiency and Expense Yesterday LAN
More informationCALLING FEATURE USER GUIDE
CALLING FEATURE USER GUIDE 1801 N Main St, in the Palace Mall Mitchell, SD 57301 Phone: (605) 990-1000 Fax: (605) 990-1010 Homepage: www.mitchelltelecom.com Calling Feature User Guide Mitchell Telecom
More informationThe Madison Metropolitan Sewerage District requests quotations for. IP Telephony System
The Madison Metropolitan Sewerage District requests quotations for IP Telephony System Request Madison Metropolitan Sewerage District (MMSD) is soliciting bids for a new IP telephony system. These quotes
More informationON-PREMISE 3CX SOLUTION.
UNIFIED COMMUNICATIONS CASE STUDY. ON-PREMISE 3CX SOLUTION. How we helped one of the UK s largest Agricultural Colleges replace their ageing on premise telephony system with an advanced 3CX solution. CASE
More informationDigital Advisory Services Professional Service Description SIP IP Trunk with Field Trial for Legacy PBX Model
Digital Advisory Services Professional Service Description SIP IP Trunk with Field Trial for Legacy PBX Model 1. Description of Services. 1.1 SIP IP Trunk with Field Trial for Legacy PBX Verizon will assist
More informationGlobal Service Provider Survey G.fast Deployment Strategies & Vendor Leadership Author: Teresa Mastrangelo
Global Service Provider Survey G.fast Deployment Strategies & Vendor Leadership Author: Teresa Mastrangelo July 29, 2016 BBT-16-1030 1 Use and reproduction of this Report are limited, and Company makes
More informationATIS AUTOMATIC NUMBER IDENTIFICATION (ANI) INFORMATION DIGIT CODES
AUTOMATIC NUMBER IDENTIFICATION (ANI) INFORMATION DIGIT CODES Reissued with the resolution of Issue 139 Copyright 1998 by the Alliance for Telecommunications Industry Solutions, Inc. All rights reserved.
More informationThe SIP Trunking Series IT Expo East January 25, 2007 Case Study SIP Trunking for Sterling National Bank Johnathan Maldonado Project Manager
The SIP Trunking Series IT Expo East January 25, 2007 Case Study SIP Trunking for Sterling National Bank Johnathan Maldonado Project Manager Overview SIP trunking terminating intralata, intrastate, interstate
More information4net Technologies. Fixed Voice and Data Services V
4net Technologies Fixed Voice and Data Services V1.02-1115 Fixed Voice and Data Services Every business needs network services. However, they can be a considerable overhead, often poorly managed by providers
More informationAn Introduction to the Max PVN
An Introduction to the Max PVN Net2Phone Overview 2 VoIP Leader Net2Phone is a leading provider of VoIP products and services throughout the world #1 worldwide for retail VoIP services Proven, scalable
More informationHughesFlex Cloud PBX Solutions
www.hughesflex.com HughesFlex Cloud PBX Solutions Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business phone system to you
More informationERS USA Service Guide. Version
ERS USA Service Guide Version 2019.01.14 Contents 1. Introduction... 1 2. Services Features... 1 2.1. Emergency Call Flow... 1 2.2. Services Components... 1 2.3. Services Specifications... 2 2.4. Maintenance
More information9. Selection criteria- price/product knowledge/prior knowledge of environment/etc?
Addendum 1 1. Level of support? Is the 5 year duration for 4 hour response, remote support or NBD? The ISD would like the 4 hour response to be remote support. If a part needs to be sent to fix any part
More informationERS USA Service Guide. Version
ERS USA Service Guide Version 2017.03.13 Contents 1. Introduction... 1 2. Service Features... 1 2.1. Call Flow... 1 2.2. Service Components... 1 2.3. Service Specifications... 2 2.4. Maintenance and Support...
More informationMyPBX. The All-in-One Business PBX with Advanced Features and Low Cost Calls. omtelecom.net.au
The All-in-One Business PBX with Advanced Features and Low Cost Calls Fully featured Hosted Phone System Easily managed online Music on Hold included Flexible Auto Attendant and Hunt Groups Voicemail-to-Email
More informationReducing Skype for Business Costs via Proactive Management Using management tools cuts SfB operational costs by more than half
Fall fssdfd 2Q 17 Reducing Skype for Business Costs via Proactive Management Using management tools cuts SfB operational costs by more than half Skype for Business (SfB) implementations are on the rise,
More informationIP Possibilities Conference & Expo. Minneapolis, MN April 11, 2007
IP Possibilities Conference & Expo Minneapolis, MN April 11, 2007 Rural VoIP Protocol, Standards and Technologies Presented by: Steven P. Senne, P.E Chief Technology Officer Finley Engineering Company,
More informationPassReview. PassReview - IT Certification Exams Pass Review
PassReview http://www.passreview.com PassReview - IT Certification Exams Pass Review Exam : 640-863 Title : Designing for Cisco Internetwork Solutions Vendors : Cisco Version : DEMO Get Latest & Valid
More informationIntroduction. H.323 Basics CHAPTER
CHAPTER 1 Last revised on: October 30, 2009 This chapter provides an overview of the standard and the video infrastructure components used to build an videoconferencing network. It describes the basics
More informationHangzhou Synway Information Engineering Co., Ltd
1 2 1. Abstract Elastix is an Open Source Software to establish Unified Communications. About this concept, Elastix goal is to incorporate all the communication alternatives, available at an enterprise
More informationVoice over IP. Circuit Switching is Inefficient. Circuit Switching is Expensive. Down At The CO
Voice over IP Telecom Service Provider Perspective Adapted from Materials Provided by Prof. Campbell 1 Circuit Switching is Inefficient Silence not suppressed: One direction is silent almost 100%. Even
More informationSimplify IP Telephony with System i. IBM System i IP Telephony
Simplify IP Telephony with System i IBM System i IP Telephony Highlights Deploy a complete IP telephony suite on one easy-to-manage system, or even part of a system, shared with other applications Integrate
More informationSpectrum Enterprise SIP Trunking Service ShoreTel 14.2 IP PBX Configuration Guide
Spectrum Enterprise SIP Trunking Service ShoreTel 14.2 IP PBX Configuration Guide About Spectrum Enterprise: Spectrum Enterprise is a division of Charter Communications following a merger with Time Warner
More informationCapabilities Statement. Headquarters: Charlotte, NC Phone:
Capabilities Statement Headquarters: Charlotte, NC Phone: 800 767 5798 Sales@Realtekonline.com www.realtekonline.com Company Overview RealTek LLC, is a Service Disabled Veteran Owned (SDVOSB), Vets First
More informationIFB No C032 Cloud Based VOIP System. December 28, 2016
IFB No. 1-17-C032 Cloud Based VOIP System December 28, 2016 Questions and Answers Notice: Questions may have been edited for clarity and relevance. 1. Question: Could you please provide the location(s)
More informationSADOS VOIP Phone System User Guide
SADOS VOIP Phone System User Guide SADOS Communications LLC. 501 North Market Street Frederick, Maryland 21701 Copyright and Trademarks Software specifications are subject to change without notice. SADOS
More informationProduct Guide Verizon Delaware LLC. Section 10B Delaware LLC Original Sheet 1. IntelliLinQ PRI SERVICE
Delaware LLC Original Sheet 1 A. GENERAL Basic IntelliLinQ PRI Service is an optional form of local exchange access based on the Primary Rate Interface (PRI) arrangement of the Integrated Services Digital
More informationVoIP INTERNET-BASED PHONE SYSTEMS CHOCK FULL OF FEATURES
VoIP INTERNET-BASED PHONE SYSTEMS CHOCK FULL OF FEATURES VoIP Internet-based phone systems chock full of features TABLE OF CONTENTS What is VoIP? Switching to VoIP is easy Business Telecom Features Improved
More informationProduct Guide Verizon North LLC. Section 22 Verizon North LLC Original Sheet 1 INTEGRATED SERVICES DIGITAL NETWORK - PRIMARY RATE INTERFACE (ISDN-PRI)
Original Sheet 1 A. General a. Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) is a central office based service arrangement that is an alternative for individual access services,
More informationCompetitive Public Switched Telephone Network (PSTN) Wide- Area Network (WAN) Access Using Signaling System 7 (SS7)
Competitive Public Switched Telephone Network (PSTN) Wide- Area Network (WAN) Access Using Signaling System 7 (SS7) Definition Using conventional Internet access equipment, service providers may access
More informationVoIP for the Small Business
Reducing your telecommunications costs VoIP for the Small Business Research firm IDC1 has estimated that a VoIP system can reduce telephonyrelated expenses by 30%. Voice over Internet Protocol (VoIP) phone
More informationFAQs. Frequently Asked Questions
FAQs Frequently Asked Questions 1 1. How do I order a new phone? 2. How do I upgrade my existing phone? 3. How do I order a SIM card? 4. How do I order an accessory? 5. How do I check the status of my
More informationEuropean Emergency Response Services
article European Emergency Response Services for the All-IP Present and Future By Hugh Goldstein, VP Strategic Alliance, Voxbone Voxbone US LLC - San Francisco Office 535 Voxbone Mission US St San 535
More informationSix Questions to Answer When Buying a Phone System
NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in the industry,
More information2007 NEC Unified Solutions, Inc.
With the TDM to IP technology changes taking place in the Telecommunications market place, even the terminology has changed. This affects everyone from the sales force to customers so that we all understand
More informationHose-McCann Communications
Hose-McCann Communications THE NEXT GENERATION COMMUNICATION SYSTEM Hose-McCann Communications is a leader in marine communication products. From our beginnings in 1923, pioneering Sound Powered Telephone
More informationSULPHUR SPRINGS INDEP SCHOOL DISTRICT. Request for Proposal - CAT 1
SULPHUR SPRINGS INDEP SCHOOL DISTRICT Request for Proposal - CAT 1 Bid Requirements Bids are Due March 1, 2016 @ 4:00 PM Submission by email Email: rwhite@ssisd.net Subject: RFP 2016-2017 CAT1 Mailing
More informationCalculating the real cost of a business phone system. How a cloud phone system ultimately gives you more for your money
Calculating the real cost of a business phone system How a cloud phone system ultimately gives you more for your money When it comes to getting a new phone system, it s essential to look beyond the basic
More informationAT&T Dedicated Internet Express
AT&T Dedicated Internet Express Product Overview Business-Class Dedicated IP Access 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered
More informationVOXOX. A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX. a VOXOX ebook VOXOX, Inc A Comprehensive Guide
VOXOX A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX a VOXOX ebook 2017 VOXOX, Inc A Comprehensive Guide CONTENTS 3 INTRODUCTION 4 WHAT IS HOSTED PBX 6 ANATOMY OF A HOSTED PBX CALL 8 GETTING
More informationAT&T CLASSIC MAIL. Voice Messaging System Mailbox User Guide
AT&T CLASSIC MAIL Voice Messaging System Mailbox User Guide Copyright 1993 All Rights Reserved AT&T 585-321-101 Issue 1 December 1993 Notice Every effort was made to ensure that the information in this
More informationIt s time to communicate efficiently and more effectively
Datavo Business Data & Voice Solutions Introducing mydatavo It s time to communicate efficiently and more effectively mydatavo Upgrade Your Communications Service Are you ready to upgrade your communications
More informationExpert Reference Series of White Papers. Voice Architectures and Deployment Models COURSES.
Expert Reference Series of White Papers Voice Architectures and Deployment Models 1-800-COURSES www.globalknowledge.com Voice Architectures and Deployment Models Bernie Gardiner, Global Knowledge Certified
More informationLessons Learned from SD-WAN Deployments on Six Continents. 21 September 2016 Tim Sullivan Co-founder & CEO
Lessons Learned from SD-WAN Deployments on Six Continents 21 September 2016 Tim Sullivan Co-founder & CEO Coevolve s perspective on SD-WAN Coevolve was established in 2014 to drive enterprise adoption
More informationHosted VoIP Unified Communications Service
Request for Proposals: Hosted VoIP Unified Communications Service June 2018 Hosted VoIP Unified Communications Service Published: July 3, 2018 Responses Due: July 27, 2018 Submit bid to: Goleta Union School
More informationCenturyLink has the ability to raise rates on ISDN-PRI Service on a Term Discount Plan. See Section 3.8.B. for applicable terms and conditions.
CenturyLink has the ability to raise rates on ISDN-PRI Service on a Term Discount Plan. See Section 3.8.B. for applicable terms and conditions. LOCAL TERMS OF SERVICE: CENTURYLINK INTEGRATED SERVICES DIGITAL
More informationDigital Advisory Services Professional Service Description SIP SBC with Field Trial Endpoint Deployment Model
Digital Advisory Services Professional Service Description SIP SBC with Field Trial Endpoint Deployment Model 1. Description of Services. 1.1 SIP SBC with Field Trial Endpoint Deployment Verizon will assist
More informationWITH RELIABLE, AFFORDABLE ENTERPRISE PRI
POWER YOUR PHONE SERVICE WITH RELIABLE, AFFORDABLE ENTERPRISE PRI Increase Users Without Compromising Quality, Stability, Security or Continuity If your medium or large-size company needs the most reliable
More informationManaging Information. Technology. Lesson 7 FOCUS AND ENGAGE. Introduce the Lesson. Prepare. Discuss
FOCUS AND ENGAGE Discuss Learning Microsoft Office 2010 Basics Chapter 1 63 Lesson 7 Managing Information Technology What You Will Learn Copying Files and Folders Moving Files and Folders Compressing Files
More informationWhite Paper. RingCentral. Professional Services Implementation & Onboarding Methodology
White Paper RingCentral Professional Services Implementation & Onboarding Methodology RingCentral Professional Services Implementation & Onboarding Methodology Any technology transition can be challenging;
More informationHosted VoIP: Comparison & Value Proposition
education Hosted VoIP: Comparison & Value Proposition Jive Communications, Inc. 888-850-3009 edu.getjive.com 1 Introduction: Hosted Voice over IP (VoIP) Hosted Voice Over IP (VoIP) telephony is quickly
More informationInSciTek Microsystems 635 Cross Keys Park Fairport, NY Guide to New Features Release 4.5
InSciTek Microsystems 635 Cross Keys Park Fairport, NY 14450 585-421-3850 Guide to New Features Release 4.5 Table of Contents Defining Resources...1 Adding an Outside Line...1 Adding Direct Inward Dialing...4
More informationPROTOCOLS FOR THE CONVERGED NETWORK
Volume 2 PROTOCOLS FOR THE CONVERGED NETWORK Mark A. Miller, P.E. President DigiNet Corporation A technical briefing from: March 2002 Table of Contents Executive Summary i 1. Converging Legacy Networks
More informationCisco WebEx Cloud Connected Audio Subscription Service
Data Sheet Cisco WebEx Cloud Connected Audio Subscription Service Product Overview Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for WebEx meetings, delivered
More informationMCImetro Access Transmission Services Corp. TARIFF FCC NO. 1 d/b/a Verizon Access Transmission Services ORIGINAL PAGE NO. 9 SWITCHED ACCESS SERVICE
d/b/a Verizon Access Transmission Services ORIGINAL PAGE NO. 9 A. DEFINITIONS Access Code: A uniform five or seven digit code assigned by the Company to an individual Customer. The five digit code has
More informationMCImetro Access Transmission Services Corp. New York Tariff No. 1 d/b/a Verizon Access Transmission Services Original Page No. 10 ACCESS SERVICES
d/b/a Verizon Access Transmission Services Original Page No. 10 1. DEFINITIONS Certain terms used generally throughout this tariff for the Access Services of this Company are defined below. Access Code:
More informationAGILE CLOUD PBX OPERATION MANUAL
AGILE CLOUD PBX OPERATION MANUAL 1 Table of Contents Display set (user information) This manual will explain the "Agile cloud PBX". Prior to use, take a look at our service manual, Please use it and do
More informationPBX Fraud Information
PBX Fraud Information Increasingly, hackers are gaining access to corporate phone and/or voice mail systems. These individuals place long distance and international calls through major telecom networks
More informationSSL Certificate Management: Common Mistakes and How to Avoid Them
Common Mistakes and How to Avoid Them Common Mistakes and Errors are bound to occur when SSL certificate management is handled manually. Learn how to avoid these common mistakes. How to Avoid Them By:
More information