Lessons Learned Operating Active/Active Data Centers Ethan Banks, CCIE

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1 Lessons Learned Operating Active/Active Data Centers Ethan Banks, CCIE Senior Network Architect, Carenection Co-founder, Packet Pushers Interactive

2 Who is Ethan Banks? Senior Network Carenection, CCIE # PacketPushers.net. NetworkComputing.com & EthanCBanks.com. Infrastructure track Interop.

3 Defining Active/Active for this session. A/A is not disaster recovery, but rather disaster avoidance. A/A allows you to serve your application from two or more locations in realtime or near real-time. One site might be preferred over another, but sychronization of storage and database tiers are maintained between sites. In our session, we will consider a web application in a dual DC A/A design where DNS is used for load-balancing & failure recovery.

4 Reference Diagram DC Green DC Blue INTERNET Customers

5 Reference Diagram DC Green DC Blue INTERNET Customers

6 DNS TTL is sometimes ignored. One strategy for switching an app to a different data center is low TTLs. PROBLEM: Not all clients will honor the TTL. RESULT: Some clients are stuck to the old data center. MITIGATION: Understand client behavior, recommend best practices to customers or developers.

7 announcements take time. at the Internet edge is used to announce public address space to the Internet. PROBLEM: During a failover event, a convergence can take several minutes to complete. Note carriers filter your announcements, can t announce on the fly. RESULT: Some clients are heading to the wrong location during convergence. MITIGATION: Announce all routes from all locations, but use prepending or other metrics to influence inbound traffic. Work with your carrier. End up with faster convergence.

8 Reference Diagram DC Green DC Blue INTERNET Customers

9 s need symmetric traffic flows. Stateful firewalls are used at the Internet edge and between DMZ/trusted networks. PROBLEM: Asymmetric traffic breaks stateful inspection, causing flow termination. RESULT: Broken client connectivity. Sessions drop. MITIGATION: Enforce path. Use proxies or NAT (!). Alternately, mirror firewall state tables between data centers (hard, unreliable).

10 Dual DC firewalls need identical policies. In an active/active design, the assumption is that firewall clusters at each DC maintain an identical security policy. PROBLEM: Policy sharing is not assumed by firewall vendors, and must be explicitly configured. RESULT: Traffic flows that are permitted in one DC could be denied in the other, and vice-versa. MITIGATION: Replicate policies on same-tier firewalls.

11 Reference Diagram DC Green DC Blue INTERNET Customers

12 s need smart checks to failover. Application delivery controllers use health checks to determine the availability of an applications. PROBLEM: Insufficient checks mean that s can t tell when an application is no longer available. RESULT: does not swing traffic to working pool members, resulting in failed client sessions. MITIGATION: Write multi-level L7 health checks that verify an application is completely available. Think authentication, database access, web server, SSL, etc.

13 s need symmetric traffic flows. s from A10 and F5 are full TCP proxies, and require that traffic flowing through them is symmetrical. PROBLEM: When failing over to nodes in the opposite data center, return traffic will stay in the opposite DC. RESULT: Broken client sessions during a partial failover event. MITIGATION: NAT to address, tunnel to opposite data center, static route it back to origin data center.

14 Reference Diagram DC Green DC Blue INTERNET Customers

15 Latency is a limitation. Acknowledged traffic is limited in throughput by latency. It s math. PROBLEM: Waiting around for I got it slows down the transfer. This impacts realtime transactions as well as synchronous storage replication. RESULT: Inter-DC transactions take more time than intra-dc. This can have a cumulative effect. MITIGATION: WAN optimization. Optimize TCP stacks. Don t architect real-time expectations into long-distance geography.

16 Synchronization can fall behind. Data centers aren t active/active if data sets (storage, database) are not synchronized between sites. PROBLEM: Insufficient bandwidth, latency, or overly large data sets can exceed synchronization windows. DCs become unsynchronized, possibly falling further behind over time. RESULT: Alternate DCs are not able to process traffic when needed. MITIGATION: More bandwidth. Lower latency. WAN optimization.

17 Broken inter-dc links can break active/active. Often, there s a data processing dependency on the inter-dc link. PROBLEM: AA DC applications often rely on a spider web of data source interactions to do what they do. Think multiple database queries, authentication mechanisms, storage arrays, logging, etc. RESULT: If communications between DCs fails, an application dependency breaks, and the app itself can fail wholly or in part. MITIGATION: Isolate application dependencies to a single DC. Make DC-DC links redundant in all ways plan path diversity with your carrier. Know your routing plan well. Don t forget a tunnel over public path is a viable backup.

18 Big, noisy flows squash delicate, sensitive flows. Big flows tend to fill pipes, especially with WAN optimization. Data synchronization tends to fill inter-dc pipes. PROBLEM: Latency & jitter for flows like VoIP and other time-sensitive flows such as interactive traffic increase as links approach full. Don t forget about microbursts. RESULT: End-user application experience is lousy. MITIGATION: QoS using priority -- low-latency -- queues. LLQs reserve bandwidth during times of congestion and de-queues traffic on a regular timeinterval. Note that sometimes it s okay to put non-voice traffic in an LLQ.

19 Reference Diagram DC Green DC Blue INTERNET Customers

20 Untested failovers don t failover. We build redundant active/active data centers as a disaster avoidance mechanism. PROBLEM: Applications are complicated and evolve over time. RESULT: A DC has a failure and all failover processes work as expected, but the application itself does not work when primary via the other DC. MITIGATION: Test application failover regularly. Quarterly is a good interval. Audit processes with infrastructure team. Don t forget load testing.

21 Fate sharing is dual DC design nightmare. Part of a dual-dc design is ensuring that something bad happening in one DC doesn t happen in the other. PROBLEM: Improper L2 extension pushes issues such as bridging loops or broadcast storms from one DC to another. RESULT: Two DCs are unable to process. Users lose access to applications. MITIGATION: Maintain separate L2 domains using tools like HP EVI or Cisco OTV. Alternatively, do not stretch VLANs.

22 To the future! HTTP/2 Cross-site state synchronization EVPN

23 Thanks & stay in EthanCBanks.com PacketPushers.net NetworkComputing.com

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