Connecting your academy

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1 Connecting your academy Work with the UK s leading independent Internet Service Provider to education to receive the perfect connection for your academy.

2 As an academy you have the freedom to draw the future you want for your establishment...

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5 ...so you can choose the perfect Internet Service Provider to meet your academy s requirements. Since our foundation in 2003, Exa Education has supported hundreds of academies and Multi Academy Trusts in transitioning to our services. As a result, we are perfectly positioned to provide you with the advice and guidance you may need in choosing the ideal solution for your digital needs. With group procurement options available for MATs, we offer a commercial model which enables your academies to receive the most effective internet services available today, at prices which won t have a negative impact on any budgetary constraints. This combination of expertise, award-winning solutions and costeffective services make Exa Education the ideal choice for your new ISP.

6 1. Getting Connected As an authentic ISP and member of the Internet Service Providers Association (ISPA), Exa Education is dedicated to providing you with the fast, reliable internet connections academies need in today s world. Our Uncongested Network Our team of engineers continuously monitor the amount of traffic running across our network and increase its capacity before it approaches anywhere near its maximum. As a result, we are able to ensure that every connection we supply is uncongested, and therefore constantly delivers the speed we promise - rather than being a variable up to service. Your Perfect Connection We supply a complete range of connectivity services including our dark fibre product DarkLight R, fibre-based leased lines, EoFTTC, FTTC and ADSL broadband, right through to 4G. And, with speeds from 2Mbps to 40Gbps available, we can offer the most appropriate connection to meet every academy s bandwidth demands. A Seamless Transition Once you have made the decision to transition to an Exa Education connection, we ll take care of every aspect of the migration - so you don t have to worry about a thing. From the configuration of your new router to the content filtering profiles you d like creating for your staff and students, and anything else you might need us for, we ll be there to help at every step of the way.

7 Which connection is right for you? Connectivity Type ADSL FTTC EoFTTC Speedometer Leased Line DarkLight R Maximum download speed option Maximum upload speed option 20Mbps 80Mbps 80Mbps 10Gbps 100Gbps 2.5Mbps 20Mbps 20Mbps 10Gbps 100Gbps Symmetrical speeds? No No No Yes Yes Guaranteed speeds? n/a n/a Yes Yes Yes Contention ratio n/a n/a 1:1 on guaranteed speeds 1:1 1:1 BT line required? Yes Yes No No No Minimum installation time frame 5 working days 5 working days 30 working days 45 working days 45 working days Usage caps applied? No No No No No Possible to upgrade at any point? Yes Yes Yes Yes Yes Cost From 1,200 for 2Mbps From 2,070 for 10Mbps 2,900 as standard From 4,516 for 100Mbps From 3,588 for 100Mbps

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9 2. SurfProtect R Keeping your students safe and secure online has never been more difficult. With an everincreasing number of e-safety threats and DfE guidelines to meet, it is a more complicated process than ever before. Luckily, our content filtering system, SurfProtect, does the hard work for you. SurfProtect s easy-to-use web portal takes care of all the background technical elements - leaving you free to pick and choose what is accessible on your academy s internet connection, and what is not. With complete Active Directory integration, you are able to create separate profiles for different year groups, staff members, subject classes and individuals; ensuring complete control over who is able to access what. HTTPS filtering Mobile application support Analytics & reports of online activity Active Directory integration Search term filtering Alongside enacting an effective filtering policy, it is also important for academies to implement a reporting system to ensure that they have complete transparency over the website access and search term usage of individuals. SurfProtect enables you to view reports of all activity taking place on your academy s internet connection - from which sites are being requested, which are most frequently visited and even which students are attempting to access which sites. As a result, you are able to identify any causes for concern, and possible intervention, whilst also monitoring the way in which your internet service is being used.

10 3. Customer Care We re not the kind of ISP that sells you a connection and walks away until contract renewal rolls around; we re here to help you at every step of the journey - from the initial migration to the months and years beyond. From the moment you choose Exa Education as your academy s new ISP, you ll be assigned a personal account manager who will look after every aspect of your service. Particularly beneficial for MATs, this member of our team will not only be on hand to answer any questions you might have, they will also provide you with quarterly reviews to inform you of your bandwidth usage, assess your commercial terms and service level agreements, and ensure that you are continuously on the most appropriate solution for your specific needs. Exa Education is much more than just another supplier, we re a partner. Alongside your dedicated account manager, our team of in-house technical engineers are available between 8am and 8pm Monday to Friday to help with any and every query you may have. And, as we were recently found to have the fastest call answer times in the industry (with an average of 9.83 seconds - to be exact), you can be assured that you ll never have to wait very long to speak to us.

11 Oliver Alcock, Trinity Academy Halifax: I have always been extremely happy with the service and support received from Exa Education. The leased line connection they provide us with is incredibly reliable. and their technical support team are proactive and helpful. Our academy structure is constantly changing and, because of this, we need a flexible internet provider that can upgrade and change our contracts as we need it Exa Education give us this flexibility. We find their pricing to be very competitive, and would recommend them to any academy looking for a new, reliable ISP. Debbie Shawcross, Tangmere Primary Academy: The internet service provided by Exa Education is a breath of fresh air. It is much more reliable and faster. The staff now plan with confidence that their lessons can be presented with the use of the internet. The impact on school life is much more positive; we would definitely recommend without hesitation to other academies. Tony Ayre, West Somerset Academies Trust: Our transition to our new Exa Education service went smoothly, and the speeds we receive now are vastly improved compared with our previous supplier. Even our first schools have noticed increased speeds with their FTTC connections, despite previously using leased lines! As an MAT, we need VPN connections between all our schools for centrally-provided services, so a reliable internet connection is paramount; and we re delighted that Exa Education are able to provide us with this service.

12 Get in touch If you d like to speak with a member of our team to learn more about how an Exa Education service can provide your academy or MAT with the perfect internet service for its requirements, get in touch education@exa.net.uk

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