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1 Netcool /Proviso 4.3-U RFC DSL Application Pack User s Guide Document Revision R2E1

2 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information about the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user s responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement might not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation 2Z4A/ Burnet Road Austin, TX U.S.A. Such information may be available, subject to appropriate terms and conditions, including in some cases payment of a fee. The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products.

3 Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM s future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. COPYRIGHT LICENSE: This information contains sample application programs in source language, which illustrate programming techniques on various operating systems. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating system for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, and distribute these sample programs in any form without payment to IBM for the purposes of developing, using, marketing, or distributing application programs conforming to IBM's application programming interfaces. If you are viewing this information in softcopy form, the photographs and color illustrations might not appear. Trademarks AIX, DB2, developerworks, eserver, i5/os, IBM, the IBM logo, IBMLink, iseries, Lotus, Netcool, Netcool/Proviso, OMEGAMON, Passport Advantage, pseries, Rational, Redbooks, OS/390, OS/400, Tivoli, the Tivoli logo, Tivoli Enterprise Console, WebSphere, and zseries are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Copyright International Business Machines Corporation All rights reserved. US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries.

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5 Contents Preface ix Audience ix Organization ix The Netcool/Proviso Product Suite x Chapter 1: Introduction Overview How is the Data Collected? Inventory Collection How is the Data Processed and Loaded into the Database? CME Operation Loading Phase Building Phase Processing Phase Output Phase How is the Data Reported? Chapter 2: Supported Reports Overview Reporter Sets Bit Health Reports Health Details Health Overview Health Summary Group Health Summary Resource Threshold Violation - Incoming Packet ErrorsDetails Threshold Violation - Incoming Packet Errors Threshold Violation - Outgoing Packet ErrorsDetails Threshold Violation - Outgoing Packet Errors Bit Throughput Reports Throughput Overview Throughput Summary Details Throughput Summary Group Throughput Summary Resource Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U v

6 Channel Reports Channel Health Details Channel Health Overview Channel Health Summary Group Channel Health Summary Resource Line Reports for Error Seconds Error Seconds Details Error Seconds Distribution Resource Error Seconds Overview Error Seconds Summary Group Error Seconds Summary Resource Threshold Violation - Errored Seconds Details Threshold Violation - Errored Seconds Threshold Violation - Loss of Severely Errored Seconds Details Threshold Violation - Loss of Severely Errored Seconds Threshold Violation - Loss of Unavailable Seconds Details Threshold Violation - Loss of Unavailable Seconds Line Reports for Loss Seconds Loss Seconds Details Loss Seconds Overview Loss Seconds Summary Distribution Resource Loss Seconds Summary Group Loss Seconds Summary Resource Threshold Violation - Loss of Frame Seconds Details Threshold Violation - Loss of Frame Seconds Threshold Violation - Loss of Link Seconds Details Threshold Violation - Loss of Link Seconds Threshold Violation - Loss of Power Seconds Details Threshold Violation - Loss of Power Seconds Threshold Violation - Loss of Signal Seconds Details Threshold Violation - Loss of Signal Seconds Chapter 3: Devices and Services Overview Key Functionality DSL Statistics Supported MIBs Chapter 4: Element and Sub-Element Properties Overview vi Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

7 RFC DSL Device Element Properties RFC DSL Device Sub-Element Properties Chapter 5: Sub-Element Grouping Rules Overview NOC Reporting Grouping Rules Sub-Element Collect Grouping Rules Chapter 6: Defined Resources Overview RFC DSL Application Pack Resources Chapter 7: SNMP Collection Formulas Overview Data Collection Formulas and Metrics Formula Reference Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Atuc - Received Blocks Atuc - Severely Errored Seconds Atuc - Transmitted Blocks Atuc - Unavailable Seconds Downstream Bandwidth Utilization (percent) Downstream Octets Incoming Packet Errors Outgoing Packet Errors Upstream Bandwidth Utilization (percent) Upstream Octets Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U vii

8 Chapter 8: Discovery Formulas Overview Netcool/Proviso Discovery Formula Tree Discovery Formula Structure The Results Line DSL_RFC Appendix A: Configuration Overview Before You Begin Configure the Application Pack Other Tasks and Considerations Verifying Resources Changing Predefined Threshold Requests viii Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

9 Preface This manual describes the Netcool/Proviso RFC DSL Application Pack, focusing on the RFC DSL environment. Specifically, the manual describes the reports for displaying information about the devices and technologies that operate in the RFC DSL environment. The manual also describes the data collection model, properties, resources, collection formulas, and metrics that the RFC DSL Application Pack provides to create the associated reporter sets. Audience The audiences for this manual are the network administration engineers at Micromuse customer sites who will install, configure, and use the RFC DSL Application Pack as part of their Netcool/Proviso installation. Micromuse Professional Services engineers may also find this manual useful. To install and use the RFC DSL Application Pack, you should have a working knowledge of the following subjects: Netcool/Proviso DataMart TCP/IP networks Telecom network management Administration of the operating system The audiences should also be familiar with the specific technology that the RFC DSL Application Pack deals with, in this case RFC DSL. Organization This guide is organized as follows: Chapter 1, Introduction Provides a general introduction to application packs. Chapter 2, Supported Reports Provides information about the reports that the RFC DSL Application Pack provides for each device operating in the RFC DSL environment. Chapter 3, Devices and Services Describes the devices and services that the RFC DSL Application Pack supports. Chapter 4, Element and Sub-Element Properties Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U ix

10 Preface Describes the properties that the RFC DSL Application Pack discovers during the inventory process. Chapter 5, Sub-Element Grouping Rules Describes the sub-element collection grouping rules and the NOC reporting grouping rules that the RFC DSL Application Pack defines. Chapter 6, Defined Resources Provides information about the elements and sub-elements that the application pack defines in the Proviso database. Chapter 7, SNMP Collection Formulas Provides information about the SNMP collection formulas that the RFC DSL Application Pack provides for devices operating in the RFC DSL environment that use an SNMP Agent. Chapter 8, Discovery Formulas Provides information about the Discovery formulas that the RFC DSL Application Pack provides for devices operating in the RFC DSL environment. Appendix A, Configuration Describes how to configure the RFC DSL Application Pack. The Netcool/Proviso Product Suite Netcool/Proviso is made up of the following components: Netcool/Proviso DataMart is a set of management, configuration and troubleshooting GUIs that the Netcool/Proviso System Administrator uses to define policies and configuration, as well as verify and troubleshoot operations. Netcool/Proviso DataLoad provides flexible, distributed data collection and data import of SNMP and non-snmp data to a centralized database. Netcool/Proviso DataChannel aggregates the data collected through Netcool/Proviso DataLoad for use by the Netcool/Proviso DataView reporting functions. It also processes on-line calculations and detects realtime threshold violations. Netcool/Proviso DataView is a reliable application server for on-demand, web-based network reports. Netcool/Proviso Application Packs extend the Netcool/Proviso system with service-ready reports for network operations, business development, and customer viewing. The following figure shows the different Netcool/Proviso modules. x Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

11 Preface Figure 1: Netcool/Proviso Modules DataLoad collects network data. DataChannel computes aggregations and stores data in DataMart. DataMart provides data management and applications. DataView produces and manages reports. Netcool/Proviso documentations consists of the following: release notes configuration recommendations user guides technical notes online help The documentation is available for viewing and downloading on the infocenter at: Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U xi

12 Preface xii Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

13 Chapter 1: Introduction This chapter discusses the following topics: Topic Page Overview 1 How is the Data Collected? 1 How is the Data Processed and Loaded into the Database? 2 How is the Data Reported? 3 Overview Netcool/Proviso Application Packs are individually installed modules that contain discovery, grouping, collection, and reporting instructions created by Application Pack developers or Professional Services personnel for a specific network technology or network equipment provider, such as RFC DSL. Once installed, an Application Pack programs Netcool/Proviso to inventory and group specific network resources, perform mathematical calculations on raw or aggregated data streams collected from these resources, and produce key performance monitoring metrics that are stored on the Netcool/Proviso database. Reporter sets designed for each Application Pack query the database for this information and display the results on a web portal in the form of specialized report tables, graphs, and charts. This chapter provides an overview of how Application Packs work with Netcool/Proviso to collect, process, load, and report data from a network environment. How is the Data Collected? Inventory After a Netcool/Proviso Application Pack has been installed, an inventory process must be run so that the Application Pack s target network resources can be identified and modeled within Netcool/Proviso as subelements. Sub-elements must be created before data from any network resource can be collected, processed, and stored in the database. How sub-elements are discovered depends on whether the target resources are SNMP resources or non-snmp resources: For SNMP network resources, an Application Pack provides a discovery formula. Discovery formulas are used to evaluate network resources, determine which resources become sub-elements, and set values for items defined as properties in the formula. Once all the sub-elements have been discovered and created in the database, the inventory process organizes the sub-elements according to the grouping rules provided by Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 1

14 Chapter 1: Introduction an Application Pack. The grouping rules use the properties and values defined within inventory formulas or adaptor design files to filter the sub-elements into their appropriate collection or reporting groups. For non-snmp network resources, an Application Pack provides a Bulk Adaptor Design File. Bulk Adaptor Design Files define how data fields that reside in files generated by network resources are used to create subelements and set values for items defined as properties. During the database synchronization phase of the inventory process, the list of discovered sub-elements is compared to what exists in the database. Newly discovered sub-elements are assigned a resource identifier (RID) and timestamp, and the database uses both items to create a new entry for the sub-element to reflect the known state of the network inventory. Collection Following the completion of the inventory process, Netcool/Proviso is ready to collect performance data for an Application Pack s target network resources. An Application Pack provides Netcool/Proviso with collection formulas that instruct a DataLoad collector residing in a DataChannel to collect specific types of performance data against a particular sub-element. The types of collection formulas applied to the data depend on whether the sub-element is an SNMP resource or non-snmp resource: For SNMP network resources, an Application Pack provides SNMP collection formulas. SNMP collection formulas instruct the SNMP Collector to take the data gathered during a specified collection interval, perform some mathematical operation on the data, and output the result as a performance metric. For non-snmp network resources, an Application Pack provides Bulk collection formulas. A Bulk collection formula, unlike an SNMP collection formula, has no executable instructions. A Bulk collection formula consists of a metric name that is mapped by the Bulk Adaptor Design File to a statistic that resides in the input file generated by a network resource. Either type of collection formula outputs a metric and corresponding unique metric identifier (MID) that are passed along the DataChannel to the Complex Metric Engine for processing. How is the Data Processed and Loaded into the Database? The Complex Metric Engine (CME) is a component in the DataChannel that performs calculations on data gathered by the SNMP or Bulk collectors deployed in a network. These calculations include the following: Pre-defined formulas that are provided by an Application Pack User-defined formulas created using the CME Formula API Time aggregations for sub-elements In addition to performing calculations on the data stream in the DataChannel, the CME also buffers and sorts metric records according to their RIDs and MIDs to optimize how the data and metrics are stored in the database. 2 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

15 Chapter 1: Introduction CME Operation The CME is designed to work with data that is gathered over the space of one hour. Within that hour, there are several distinct phases that characterize the operation of the CME: Loading Phase Building Phase Processing Phase Output Phase Loading Phase During the beginning of each hour, the CME creates a new network configuration model based on the inventory structure that exists in the database at that time. This model is used as a snapshot of the network environment and serves as the basis for all metric processing for the entire duration of the hour. At the end of the hour, the CME polls the database for any changes that have been made to the inventory and creates a new network configuration model for the next hour. As the CME reloads its configuration hourly, any metrics produced by sub-elements following the last polling period are rejected by the CME until the beginning of the next hour. Building Phase Once the current configuration model has been built, the CME creates a table of sub-elements and metrics that are expected for the current hour. The CME uses the RIDs and MIDs to build the table and determine which metrics should be arriving from the collectors. The table also specifies how resources are related, and determines if there are any CME formulas that must be applied to a sub-element s metrics once the data is gathered. Processing Phase Whenever new data arrives at the CME, it is evaluated and stored in the appropriate table location, along with any Resource Aggregation information. Once the input and processing dependencies for a metric in the table have been met, the CME processes the metrics and stores the data until the end of the hour. Output Phase At the end of the current hour, the CME outputs everything in memory to the Hourly and Daily Loaders. The data sent to the database loaders includes the sorted data for the current hour, and resource and group aggregations for each of the processing periods up to the current time. The Hourly Loader computes group and resource aggregations, while the Daily Loader creates metric statistics and inserts the data into the database. How is the Data Reported? The data collected, processed, and stored in the database by Netcool/Proviso is organized and output for customers using reporter sets that are designed by developers and Professional Services personnel for a specific Application Pack. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 3

16 Chapter 1: Introduction An Application Pack reporter set is a related group of reports that provide performance information on a specific set of devices or resources that exist in a network. Each report consists of a series of queries that retrieve related sub-elements and their corresponding metrics from the database using the RIDs and MIDs assigned during the inventory and collection processes. The retrieved results are then organized within the report and are displayed on a web portal in the form of tables, graphs, and charts. An Application Pack provides a variety of reports and charts, including: Resource Summary Reports (RSTs) (sometimes referred to as Resource Summary Tables) aggregate data across time for an individual sub-element and define the statistics that are relevant for a measure of its network performance. Group Summary Reports (GSTs) (sometimes referred to as Group Summary Tables) aggregate data across both time and sub-elements, and define the statistics that are relevant for a measure of network performance for a group of resources. Detail Charts (DCs) display raw data for a metric that has been aggregated for an individual sub-element over a particular period of time. Dashboards display a series of abbreviated tables and charts that provide an overall summary of the metrics collected for the target network resource supported by the Application Pack. Timeseries charts present time series information, where the x axis is time and the y axis is the data value. TopN reports list the N highest values during a specified time range for a specific metric. Resource Distribution charts (often referred to as pie charts) show the distribution of resources across specific ranges. Typically, a legend for the Resource Distribution chart appears in the report. Resource Over Threshold Tables (RTTs) display a list of resources that have violated their threshold for a specific metric. Typically, users navigate to an RTT from a Group Summary Table (GST), using the threshold overflow cell navigation link. Ratio charts show the relationship of a single metric among different resources or a single resource among different metrics. 4 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

17 Chapter 2: Supported Reports This chapter discusses the following topics: Topic Page Overview 5 Reporter Sets 5 Overview The RFC DSL Application Pack supplies a set of reports suitable for displaying information about the devices and activity associated with the RFC DSL environment. Reports contain metrics that are generated by the formulas that this application pack provides. Metric names are the same as the names of the formulas that generate them. For information about a metric that is listed for a particular report, see the description of the associated formula in the collection formula chapter of this guide. This chapter includes information to help you navigate to a particular report on the DataView portal. This navigation path is the same as the path where the report has been deployed through the DataMart Resource Editor. Note, however, that some reports are not explicitly deployed on the portal navigation path. You can display such a report by "drilling down" to it from other reports. For information about understanding report types, creating reports, configuring reports, viewing and working with reports, and deploying reports, see the Netcool/Proviso DataView User s Guide. This Application Pack User s Guide assumes an understanding of the report-related topics discussed in the Netcool/Proviso DataView User s Guide. Reporter Sets Reporter sets contain groups of related reports that provide summary and detailed information about a specific network device or technology. This application pack provides the reporter sets listed below. The list presents the reporter sets as they appear in the DataView Navigator tree structure: AP RFC DSL Pack...ATUC Line...Channel Reports...Line Reports for Error Seconds...Line Reports for Loss Seconds...Bit Metrics...Bit Throughput Reports...Bit Health Reports The following pages describe the reporter sets and the reports they contain. The reporter sets are presented in alphabetical order. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 5

18 Chapter 2: Supported Reports Note: Some reporter sets do not contain reports. These reporter sets are used as containers to organize other reporter sets in the DataView Navigator reporter set tree. In the list above, the reporter sets that are used only to organize other reporter sets are: AP RFC DSL Pack, ATUC Line, Bit Metrics. 6 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

19 Chapter 2: Supported Reports Bit Health Reports The Bit Health Reports reporter set contains the following reports: Health Details Health Overview Health Summary Group Health Summary Resource Threshold Violation - Incoming Packet ErrorsDetails Threshold Violation - Incoming Packet Errors Threshold Violation - Outgoing Packet ErrorsDetails Threshold Violation - Outgoing Packet Errors Metrics Used in Reporter Set Incoming Packet Errors Outgoing Packet Errors Health Details The Health Details report displays time series information for incoming and outgoing packet errors. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Health Details report: Provides real-time views of the time series information Can be accessed by drilling down from other reports Metrics Used in Reporter Incoming Packet Errors Outgoing Packet Errors Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 7

20 Chapter 2: Supported Reports Health Overview The Health Overview report displays two TopN table/chart pairs. These chart/table pairs display the top N values for incoming and outgoing packet errors. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Health Overview report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Incoming Packet Errors Outgoing Packet Errors Deployment NOC Reporting > RFC-DSL > Bit Metrics Health Summary Group The Health Summary Group report displays time series information for the total incoming and outgoing packet errors. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Health Summary Group report: Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Incoming Packet Errors Outgoing Packet Errors Deployment NOC Reporting > RFC-DSL > Bit Metrics > Fast Channel NOC Reporting > RFC-DSL > Bit Metrics > Adsl Line 8 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

21 Chapter 2: Supported Reports NOC Reporting > RFC-DSL > Bit Metrics NOC Reporting > RFC-DSL > Bit Metrics > Interleaved Channel Health Summary Resource The Health Summary Resource report displays time series information for incoming and outgoing packet errors. In addition, the report provides a Resource Summary Table that lists the following information for the top N devices: Interface name Interface speed Total incoming packet errors Total outgoing packet errors The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Health Summary Resource report: Provides sum information Can be accessed by drilling down from other reports Provides drill-down access to other reports Metrics Used in Reporter Incoming Packet Errors Outgoing Packet Errors Deployment NOC Reporting > RFC-DSL > Bit Metrics > Adsl Line > %(Element.NAME) NOC Reporting > RFC-DSL > Bit Metrics > Fast Channel > %(Element.NAME) NOC Reporting > RFC-DSL > Bit Metrics > Interleaved Channel > %(Element.NAME) Threshold Violation - Incoming Packet ErrorsDetails The Threshold Violation - Incoming Packet ErrorsDetails report provides detailed information about threshold violations for incoming packet errors. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Incoming Packet ErrorsDetails report: Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 9

22 Chapter 2: Supported Reports Provides sum information Can be accessed by drilling down from other reports Metrics Used in Reporter Incoming Packet Errors Deployment Report not deployed. Threshold Violation - Incoming Packet Errors The Threshold Violation - Incoming Packet Errors report provides the number of incoming packet errors that exceed the threshold value. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Incoming Packet Errors report: Provides sum information Provides drill-down access to other reports Metrics Used in Reporter Incoming Packet Errors Deployment Report not deployed. Threshold Violation - Outgoing Packet ErrorsDetails The Threshold Violation - Outgoing Packet ErrorsDetails report provides detailed information about threshold violations for outgoing packet errors. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Incoming Packet ErrorsDetails report: Provides sum information Can be accessed by drilling down from other reports 10 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

23 Chapter 2: Supported Reports Metrics Used in Reporter Outgoing Packet Errors Deployment Report not deployed. Threshold Violation - Outgoing Packet Errors The Threshold Violation - Outgoing Packet Errors report provides the number of outgoing packet errors that exceed the threshold value. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Incoming Packet Errors report: Provides sum information Provides drill-down access to other reports Metrics Used in Reporter Outgoing Packet Errors Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 11

24 Chapter 2: Supported Reports Bit Throughput Reports The Bit Throughput Reports reporter set contains the following reports: Throughput Overview Throughput Summary Details Throughput Summary Group Throughput Summary Resource Metrics Used in Reporter Set Downstream Bandwidth Utilization (percent) Downstream Octets Upstream Bandwidth Utilization (percent) Upstream Octets Throughput Overview The Throughput Overview report displays two TopN chart/table pairs. The chart/table pairs list the following information for the top N devices: Name of the interface Average upstream octets Average downstream octets The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Throughput Overview report: Provides average statistics Provides drill-down access to other reports Metrics Used in Reporter Downstream Bandwidth Utilization (percent) Downstream Octets Upstream Bandwidth Utilization (percent) Upstream Octets 12 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

25 Chapter 2: Supported Reports Deployment NOC Reporting > RFC-DSL > Bit Metrics Throughput Summary Details The Throughput Summary Details report displays the following information: Percentage of upstream bandwidth utilization versus the percentage of downstream bandwidth utilization Time series information for the upstream and downstream octets The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Throughput Summary details report: Provides percentage and sum statistics Can be accessed by drilling down from other reports Provides real-time views of the time series information Metrics Used in Reporter Downstream Bandwidth Utilization (percent) Downstream Octets Upstream Bandwidth Utilization (percent) Upstream Octets Deployment Report not deployed. Throughput Summary Group The Throughput Summary Group report displays time series information for the upstream and downstream bandwidth utilization (percentage) for the device. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Throughput Summary Group report: Provides percentage statistics Can be accessed by drilling down from other reports Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 13

26 Chapter 2: Supported Reports Metrics Used in Reporter Downstream Bandwidth Utilization (percent) Downstream Octets Upstream Bandwidth Utilization (percent) Upstream Octets Deployment NOC Reporting > RFC-DSL > Bit Metrics > Fast Channel NOC Reporting > RFC-DSL > Bit Metrics > Interleaved Channel NOC Reporting > RFC-DSL > Bit Metrics > Adsl Line NOC Reporting > RFC-DSL > Bit Metrics Throughput Summary Resource The Throughput Summary Resource report displays time series information for the upstream and downstream bandwidth utilization for the specified interface type. In addition, the report displays a Resource Summary Table that provides the following information: Interface speed Total upstream octets Total downstream octets Upstream bandwidth utilization (percentage) Downstream bandwidth utilization (percentage) The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Throughput Summary Resource report: Provides sum and percentage statistics Can be accessed by drilling down from other reports Provides drill-down access to other reports Metrics Used in Reporter Downstream Bandwidth Utilization (percent) Downstream Octets Upstream Bandwidth Utilization (percent) Upstream Octets 14 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

27 Chapter 2: Supported Reports Deployment NOC Reporting > RFC-DSL > Bit Metrics > Adsl Line > %(Element.NAME) NOC Reporting > RFC-DSL > Bit Metrics > Fast Channel > %(Element.NAME) NOC Reporting > RFC-DSL > Bit Metrics > Interleaved Channel > %(Element.NAME) Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 15

28 Chapter 2: Supported Reports Channel Reports The Channel Reports reporter set contains the following reports: Channel Health Details Channel Health Overview Channel Health Summary Group Channel Health Summary Resource Metrics Used in Reporter Set Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Received Blocks Atuc - Transmitted Blocks Channel Health Details The Channel Health Details report displays time series information for the transmitted and received blocks. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Channel Health Details report: Provides real-time views of the time series information Can be accessed by drilling down from other reports Metrics Used in Reporter Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Received Blocks Atuc - Transmitted Blocks Deployment Report not deployed. 16 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

29 Chapter 2: Supported Reports Channel Health Overview The Channel Health Overview report displays two TopN chart/table pairs that provide an overview of the channel health. The first table shows the rank variation for the transmitted blocks and includes the following information: Interface name Rank variation Previous rank Current rank The second table lists the top N number of blocks transmitted. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Channel Health Overview report: Provides ranking and sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Received Blocks Atuc - Transmitted Blocks Deployment NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics Channel Health Summary Group The Channel Health Summary Group report displays time series information for the number of transmitted and received blocks. In addition, the report displays a Group Summary Table that provides the following information: Total number of transmitted blocks Total number of received blocks Total number of error-corrected blocks received Total number of uncorrected blocks received The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 17

30 Chapter 2: Supported Reports The Channel Health Summary Group report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Received Blocks Atuc - Transmitted Blocks Deployment NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics > Interleaved Channel NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics > Fast Channel Channel Health Summary Resource The Channel Health Summary Resource report displays time series information for transmitted and received blocks. In addition, the report displays a Group Summary Table that provides the following information: Interface speed DSL line code Total number of blocks transmitted Total number of blocks received Total number of error-corrected blocks received Total number of error-uncorrected blocks received The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Channel Health Summary Resource report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Error Corrected Received Blocks Atuc - Error Uncorrected Received Blocks Atuc - Received Blocks Atuc - Transmitted Blocks 18 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

31 Chapter 2: Supported Reports Deployment NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics > Interleaved Channel > %(Element.NAME) NOC Reporting > RFC-DSL > ATUC Line > Channel Metrics > Fast Channel > %(Element.NAME) Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 19

32 Chapter 2: Supported Reports Line Reports for Error Seconds The Line Reports for Error Seconds reporter set contains the following reports: Error Seconds Details Error Seconds Distribution Resource Error Seconds Overview Error Seconds Summary Group Error Seconds Summary Resource Threshold Violation - Errored Seconds Details Threshold Violation - Errored Seconds Threshold Violation - Loss of Severely Errored Seconds Details Threshold Violation - Loss of Severely Errored Seconds Threshold Violation - Loss of Unavailable Seconds Details Threshold Violation - Loss of Unavailable Seconds In these reports, an errored second is a second that contains either: One or more cylic redundancy check (CRC) problems One or more loss of signal or severely errored frame failures Metrics Used in Reporter Set Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Error Seconds Details The Error Seconds Details report displays time series information for the following metrics: Total number of errored seconds (warning or critical) Total number of severely errored seconds (warning or critical) The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Error Seconds Details report: Provides raw sum statistics Can be accessed by drilling down from other reports 20 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

33 Chapter 2: Supported Reports Provides real-time views of the time series information Metrics Used in Reporter Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Deployment Report not deployed. Error Seconds Distribution Resource The Error Seconds Distribution Resource report displays a distribution chart that provides the following information: The total number of errored seconds The total number of severely errored seconds The total number of unavailable seconds The total number of initialization seconds The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Error Seconds Details report: Provides sum statistics Can be accessed by drilling down from other reports Provides drill-down access to other reports Metrics Used in Reporter Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 21

34 Chapter 2: Supported Reports Error Seconds Overview The Error Seconds Overview report displays two TopN chart/table pairs. The first table shows the rank variation for the errored seconds and includes the following information: Interface name Rank variation Previous rank Current rank The second table lists the top N devices with the highest total number of errored seconds. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Error Seconds Overview report: Provides rank and sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics Error Seconds Summary Group The Error Seconds Summary Group report displays the number of errored and severely errored seconds. In addition, the report displays a Group Summary Table that provides the following information: Period, burst, and sum statistics for the errored seconds Period, burst, and sum statistics for the severely errored seconds Period, burst, and sum statistics for the unavailable seconds Sum statistics for the initialization seconds The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Error Seconds Summary Group report: 22 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

35 Chapter 2: Supported Reports Provides period, burst, and sum statistics, as appropriate Provides drill-down access to other reports Metrics Used in Reporter Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics Error Seconds Summary Resource The Error Seconds Summary Resource report provides time series information for the errored and severely errored seconds. In addition, the report displays a Resource Summary Table that provides the following information: Interface speed Total number of error seconds Total number of severely errored seconds Total number of available seconds Total number iof initialization seconds The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Error Seconds Summary Resource report: Provides sum information Provides drill-down access to other tables Metrics Used in Reporter Atuc - Errored Seconds Atuc - Initialization Seconds Atuc - Severely Errored Seconds Atuc - Unavailable Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics > %(Element.NAME) Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 23

36 Chapter 2: Supported Reports Threshold Violation - Errored Seconds Details The Threshold Violation - Errored Seconds Details report displays detailed information about errored seconds that exceed the threshold value. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Errored Seconds Details report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Errored Seconds Deployment Report not deployed. Threshold Violation - Errored Seconds The Threshold Violation - Errored Seconds report displays information about threshold violations for errored seconds. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Errored Seconds report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Errored Seconds Deployment Report not deployed. 24 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

37 Chapter 2: Supported Reports Threshold Violation - Loss of Severely Errored Seconds Details The Threshold Violation - Loss of Severely Errored Seconds Details report displays detailed information about threshold violations for Loss of Severely Errored Seconds failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Severely Errored Seconds Details report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Severely Errored Seconds Deployment Report not deployed. Threshold Violation - Loss of Severely Errored Seconds The Threshold Violation - Loss of Severely Errored Seconds report displays information about threshold violations for Loss of Severely Errored Seconds failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Severely Errored Seconds report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Severely Errored Seconds Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 25

38 Chapter 2: Supported Reports Threshold Violation - Loss of Unavailable Seconds Details The Threshold Violation - Loss of Unavailable Seconds Details report displays detailed information about threshold violations for Loss of Unavailable Seconds failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Unavailable Seconds Details report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Unavailable Seconds Deployment Report not deployed. Threshold Violation - Loss of Unavailable Seconds The Threshold Violation - Loss of Unavailable Seconds report displays information about threshold violations for Loss of Unavailable Seconds failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Unavailable Seconds report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Unavailable Seconds Deployment Report not deployed. 26 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

39 Chapter 2: Supported Reports Line Reports for Loss Seconds The Line Reports for Loss Seconds reporter set contains the following reports: Loss Seconds Details Loss Seconds Overview Loss Seconds Summary Distribution Resource Loss Seconds Summary Group Loss Seconds Summary Resource Threshold Violation - Loss of Frame Seconds Details Threshold Violation - Loss of Frame Seconds Threshold Violation - Loss of Link Seconds Details Threshold Violation - Loss of Link Seconds Threshold Violation - Loss of Power Seconds Details Threshold Violation - Loss of Power Seconds Threshold Violation - Loss of Signal Seconds Details Threshold Violation - Loss of Signal Seconds There are four types of lost seconds events: Loss of frame seconds Lost traffic/packets Loss of link seconds Link connection failures between the ATU-C and ATU-R Loss of power seconds Power failures Loss of signal seconds Lost signal Metrics Used in Reporter Set Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Loss Seconds Details The Loss Seconds Details report displays time series information for Loss of Framing and Loss of Power failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Loss Seconds Details report: Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 27

40 Chapter 2: Supported Reports Provides real-time views of the time series information Can be accessed by drilling down from other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Deployment Report not deployed. Loss Seconds Overview The Loss Seconds Overview report displays two TopN chart/table pairs. The first table shows the rank variation for loss of frame seconds and includes the following information: Interface name Rank variation Previous rank Current rank The second table lists the top N devices with the highest number of Loss of Framing failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Loss Seconds Overview report: Provides rank and sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics 28 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

41 Chapter 2: Supported Reports Loss Seconds Summary Distribution Resource The Loss Seconds Summary Distribution Resource report displays a distribution chart that lists the following information for each interface: Total Loss of Framing failures Total Loss of Power failures Total Loss of Signal failures Total Loss of Link failures The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Loss Seconds Summary Distribution report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Deployment Report not deployed. Loss Seconds Summary Group The Loss Seconds Summary Group report displays the total Loss of Framing and Loss of Power failures. In addition, the report displays a Group Summary Table that provides the following information: Period, burst, and sum statistics for the Loss of Framing failures Period, burst, and sum statistics for the Loss of Power failures Period, burst, and sum statistics for the Loss of Signal failures Period, burst, and sum statistics for the Loss of Link failures The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Loss Seconds Summary Group report: Provides period, burst, and sum statistics Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 29

42 Chapter 2: Supported Reports Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics Loss Seconds Summary Resource The Loss Seconds Summary Resource report provides the following information: Interface speed Total number of Loss of Framing failures Total number of Loss of Power failures Total number of Loss of Signal failures Total number of Loss of Link failures The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Loss Seconds Summary Resource report: Provides sum information Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Atuc - Loss of Link Seconds Atuc - Loss of Power Seconds Atuc - Loss of Signal Seconds Deployment NOC Reporting > RFC-DSL > ATUC Line > Line Metrics > %(Element.NAME) 30 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

43 Chapter 2: Supported Reports Threshold Violation - Loss of Frame Seconds Details The Threshold Violation - Loss of Frame Seconds Details report displays detailed information about threshold violations for Loss of Framing failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Frame Seconds Details report: Can be accessed by drilling down from other reports Provides sum statistics Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Deployment Report not deployed. Threshold Violation - Loss of Frame Seconds The Threshold Violation - Loss of Frame Seconds report displays information about threshold violations for Loss of Framing failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Frame Seconds report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Frame Seconds Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 31

44 Chapter 2: Supported Reports Threshold Violation - Loss of Link Seconds Details The Threshold Violation - Loss of Link Seconds Details report displays detailed information about threshold violations for Loss of Link failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Link Seconds Details report: Provides sum statistics Can be accessed by drilling down from other reports Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Link Seconds Deployment Report not deployed. Threshold Violation - Loss of Link Seconds The Threshold Violation - Loss of Link Seconds report displays information about threshold violations for Loss of Link failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Link Seconds report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Link Seconds Deployment Report not deployed. 32 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

45 Chapter 2: Supported Reports Threshold Violation - Loss of Power Seconds Details The Threshold Violation - Loss of Power Seconds Details report displays detailed information about threshold violations for Loss of Power failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Power Seconds Details report: Provides sum statistics Can be accessed by drilling down from other reports Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Power Seconds Deployment Report not deployed. Threshold Violation - Loss of Power Seconds The Threshold Violation - Loss of Power Seconds report displays information about threshold violations for Loss of Power failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Power Seconds report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Power Seconds Deployment Report not deployed. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 33

46 Chapter 2: Supported Reports Threshold Violation - Loss of Signal Seconds Details The Threshold Violation - Loss of Signal Seconds Details report displays detailed information about threshold violations for Loss of Signal failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Signal Seconds Details report: Provides sum statistics Can be accessed by drilling down from other reports Does not provide drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Signal Seconds Deployment Report not deployed. Threshold Violation - Loss of Signal Seconds The Threshold Violation - Loss of Signal Seconds report displays information about threshold violations for Loss of Signal failures. The metrics displayed in the report map to collection formulas of the same name. See the chapter on collection formulas for more information. The Threshold Violation - Loss of Signal Seconds report: Provides sum statistics Provides drill-down access to other reports Metrics Used in Reporter Atuc - Loss of Signal Seconds Deployment Report not deployed. 34 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

47 Chapter 3: Devices and Services This chapter discusses the following topics: Topic Page Overview 35 Supported MIBs 36 Overview The RFC DSL Application Pack reports performance metrics for DSL (Digital Subscriber Loop/Line) lines and channels. DSL technology is used over ordinary telephone copper wires on the local loop to enable broadband physical connectivity between a remote site (such as a home) and the nearest telecommunications central office (access node). The endpoint local to the access node is the ATU-C (for Central Office ) and the remote endpoint is the ATU-R ( remote ). This distinction is important for interpreting the metrics and resources in the MIBs. There are four types of DSL: Very high bit-rate DSL (VSDL) Provides fast connection, but works over a short distance only. Symmetric DSL (SDSL) Used mainly by small businesses, this type does not allow you to use the phone at the same time. The speed of receiving and sending data is the same. Rate-adaptive DSL (RADSL) The modem can adjust the speed of the connection depending on the length and quality of the line. This type is a variation of ASDL. Asymmetric DSL (ADSL) Provides asymmetric transmission, where the volume of data flow is larger in one direction than the other. This functionality is ideal for such uses as downloading information from the Internet. This application pack is developed for ADSL technology. Key Functionality The RFC DSL Application Pack focuses on the following DSL functionality: DSLAM The Digital Subscriber Line Access Multiplexer (DSLAM) ATU-C supports different varieties of protocol and modulation (CAP and DMT). A DSLAM takes connections from many customers and aggregates them into a single, high-capacity connection to the Internet. The DSLAM can provide additional functions, including routing or dynamic IP address assignment. Fast and interleaved channels Modulation The modulation types are as follows: DMT (Discrete Multitone) The data transmission is adapted to the channel conditions individually for each subcarrier. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 35

48 Chapter 3: Devices and Services CAP (Carrierless Amplitude and Phase Modulation) This is a nonstandard version of QAM that splits the available space into three bands: 0 to 4 khz is for POTS (plain old telephone service) transmissions; 25 khz to 160 khz is for upstream data traffic; and 240 khz to 1.5MHz is for downstream data traffic. QAM (Quadrature Amplitude Modulation) The data is transmitted by changing the amplitude of two carrier waves. DSL Statistics The RFC DSL Application Pack provides the following statistics: Traffic (throughput and utilization) Health (errors and drops) See Chapter 2, Supported Reports, for detailed information about the supported reports. Note: The RFC DSL Application Pack operates with RFC DSL devices running Version of the operating system. Supported MIBs The RFC DSL Application Pack uses the following MIBs for inventory and data collection: DSL-specific MIBs ADSL-LINE-MIB (RFC 2662) ADSL-TC-MIB ADSL-LINE-EXT-MIB (RFC 3440) Standard MIBs SNMP Framework MIB (rfc2571.mib) PerfHist-TC MIB (rfc2493.mib) RFC 1213-MIB 36 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

49 Chapter 4: Element and Sub-Element Properties This chapter discusses the following topics: Topic Page Overview 37 RFC DSL Device Element Properties 37 RFC DSL Device Sub-Element Properties 38 Overview A Netcool/Proviso property is an attribute or characteristic of an element or sub-element. Typically, a Netcool/Proviso Application Pack uses an inventory process to collect information generated by the devices, interfaces, and services operating in the technology environment it supports. An application pack uses Netcool/Proviso properties for some or all of the following purposes: To organize information in reports To display values in reports To construct names such as sub-element names, sub-element instance names, and sub-element labels The Netcool/Proviso properties associated with sub-elements appear in the Properties list (Sub-Element view) of the Netcool/Proviso DataMart Resource Editor. See the Netcool/Proviso DataMart Configuration Guide for more information on the Resource Editor. RFC DSL Device Element Properties The RFC DSL Application Pack defines the following properties for the elements it creates: Element Property ipaddress ipname The Internet Protocol (IP) address of the network device on which the SNMP Agent is running. For example: The IP name of the RFC DSL device. The ipname property might have the same value as the ipaddress property. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 37

50 Chapter 4: Element and Sub-Element Properties Element Property physaddress sysdescr sysname The physical address of the RFC DSL device. For example: A string that identifies the manufacturer of or some other information about the RFC DSL device on which the SNMP Agent is running. For example: "AdslsysDescr5" A string that identifies the name of the system. For example: "AdslsysName5" RFC DSL Device Sub-Element Properties The RFC DSL Application Pack defines the following properties for the sub-elements it creates: Sub-Element Property DSL_ifName The textual name of the interface. For example, 0. DSL_ifType DSL_ifSpeed DSL_ifStatus DSL_ifConnectorPresent DSL_Location DSL_SysName DSL_Invariant The interface type. The possible values are as follows: adsl The physical Asymmetric Digital Subscriber Loop line fast Fast channel interleave Interleave channel An estimate of the interface s current bandwidth, in bits per second. For example, 12. The state of the interface. For example: up:up A Boolean value that indicates whether the interface sublayer has a physical connector (True). For each interface type, the default values are as follows: 1 (True) Physical 0 (False) Fast and interleaved The physical location of this node. For example, AdslLocation5. The name for this managed node. For example, "AdslsysName5". The invariant fingerprint. The invariant is a combination of ifname and ifalias to specify the sub-element. For example, 0 0. Note: To see a list of the properties that this application pack defines for each of the sub-element it creates, see the chapter on defined resources. 38 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

51 Chapter 5: Sub-Element Grouping Rules This chapter discusses the following topics: Topic Page Overview 39 NOC Reporting Grouping Rules 40 Sub-Element Collect Grouping Rules 42 Overview Typically, a Netcool/Proviso Application Pack defines sub-element grouping rules. Grouping rules organize and filter networking data into a structure that makes it easier to collect data on thousands or millions of resources. Sub-element grouping rules organize data in tree structures. Each folder (branch) in the tree is associated with a rule or condition. If a sub-element property satisfies the rule or condition associated with a folder in the grouping tree, the sub-element is placed in the folder. The sub-element is then tested against the rule or condition in the next folder below. If the sub-element passes that test, it is tested against the rule or condition in the next folder, and so on. The RFC DSL Application Pack uses some of its Netcool/Proviso properties to define sub-element grouping rules. Grouping rule names appear in the Name field (Rule Sub-Element view) of the Netcool/Proviso DataMart Rule Editor. For information on how to use the Netcool/Proviso DataMart Rule Editor, see the Netcool/Proviso DataMart Configuration Guide. The Rule Editor contains two grouping rule trees the NOC reporting tree and the sub-element collect tree. The following sections describe the filtering rules and conditions in these trees. Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 39

52 Chapter 5: Sub-Element Grouping Rules NOC Reporting Grouping Rules The NOC reporting tree provides the framework that allows users to navigate to reports. The following illustration is a portion of the NOC Reporting tree as it appears in the DataMart Rule Editor. The shaded branches represent the RFC DSL portion of the tree: The branches are described as follows: Branch Name RFC-DSL ATUC Line Channel Metrics Fast Channel %(Element.NAME) Interleaved Channel Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('adsl', 'fast', 'interleave') Contains the RFC DSL elements Type: Static Purpose: Organization only (contains all ATU-C line sub-elements) Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('fast', 'interleave') Groups the channel metrics by channel type Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('fast') Contains the metrics for fast channels Type: Rule Purpose: Filters the fast channels by name Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('interleave') Contains the metrics for interleaved channels 40 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

53 Chapter 5: Sub-Element Grouping Rules Branch Name %(Element.NAME) Line Metrics %(Element.NAME) Bit Metrics Adsl Line %(Element.NAME) Fast Channel %(Element.NAME) Interleaved Channel %(Element.NAME) Type: Rule Purpose: Filters the interleaved channels by name Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('adsl') Contains the metrics for the physical ADSL line Type: Rule Purpose: Filters the ADSL lines by name Type: Static Purpose: Organization only (contains metrics for the physical line and channel line subelements) Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('adsl') Contains the bit metrics for the physical line Type: Rule Purpose: Filters the ADSL lines by name Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('fast') Contains the bit metrics for fast channels Type: Rule Purpose: Filters the fast channels by name Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('interleave') Contains the bit metrics for fast channels Type: Rule Purpose: Filters the interleaved channels by name Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U 41

54 Chapter 5: Sub-Element Grouping Rules Sub-Element Collect Grouping Rules The sub-element collection tree organizes the requests that collect metrics from sub-elements. The following illustration is a portion of the Sub-Element Collect tree as it appears in the DataMart Rule Editor. The shaded branches represent the RFC DSL portion of the tree: The branches are described as follows: Branch Name RFC-DSL ATUC Line Channel Metrics Fast Channel Interleaved Channel Line Metrics Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('adsl', 'fast', 'interleave') Contains the RFC DSL elements Type: Static Purpose: Organization only (contains all ATU-C line sub-elements) Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('fast', 'interleave') Groups the channel metrics by channel type Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('fast') Contains the metrics for fast channels Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('interleave) Contains the metrics for interleaved channels Type: Rule Purpose: Filters by condition: %(DSL_ifType) IN ('nochannel') Contains the metrics for the physical ADSL line 42 Netcool/Proviso RFC DSL Application Pack User s Guide, Version 4.3-U

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