Connect Applications and Services Together with the Enterprise Service Bus

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1 Connect s and Services Together with the On Demand Insurance Business Problems 1. We lose customers because we process new policy applications too slowly. 2. Our claims processing is time-consuming and inefficient. 3. We need to do a better job of attracting new customers. 4. We need our employees to be more productive. 5. We need to grow revenue in existing accounts, and by partnering. 6. Our development teams are always behind schedule and over budget. 7. We need to gain maximum efficiency out of our IT infrastructure. On Demand Insurance CEO D1-05 Connect s and Services Together with the ESB.ppt 2 1

2 Integration Connects Services Efficiently Service Combining Frameworks People Integration Process Integration Information Integration WSDL WSDL WSDL WSDL WSDL WSDL WSDL WSDL People with Clients Services Partner Services Data Services D1-05 Connect s and Services Together with the ESB.ppt 3 On Demand Insurance Connectivity I would like to get information to our customers more quickly. We have many different channels for our customers to contact us, and we re not consistent on how we handle their requests. There are many different departments involved. Let me tell you about an important integration architecture model known as the Enterprise Service Bus. CIO IBM D1-05 Connect s and Services Together with the ESB.ppt 4 2

3 Existing Interfaces are Costly About 35 percent of an enterprise s software budget is spent on maintaining the multitude of point-to-point application links already in place. Gartner Group Maintaining and managing point-to-point links was costing them an average of 29% of their IT budgets. CIO Insight The three most common inhibitors to achieving a strong ROI on EAI initiatives are: 1. Not having a shared-services model 2. Not having application-neutral interfaces 3. Not fostering a culture of reuse within ones development teams. Meta Group D1-05 Connect s and Services Together with the ESB.ppt 5 Connecting Everything Requires Strategic Planning Middleware Is Required Multiple Platforms Programming Models Asynchronous Messages Synchronous RPC Managed FTP Publish/ Subscribe Web Services Programming Languages #! Variety of Standards & Message Formats # : ,98!! % $% 47/.0! D1-05 Connect s and Services Together with the ESB.ppt 6 3

4 What Does An Do? An (ESB) provides mediation services Connection Support applications regardless of platform and location Provide assured message delivery in a secure and reliable manner Handle high volumes in a manageable manner Message Transformation Transform messages between different message formats Make it easy to connect independent endpoint applications Message Routing Route messages based on rules, rather than application logic Make it easy to quickly adapt to changing business requirements Transport Protocol Switching Transform messages between different message formats, including Web Services, other XML and non-xml formats D1-05 Connect s and Services Together with the ESB.ppt 7 A Typical Situation Credit Card Bank TML Back Office Yield Weather Data Warehouse/ DDS Flight View Fleet Planning Aries Handheld Terminals/ WOW TAFT Reader Boards GDS Business Partners ODS Reservation Rental Rates Fleet Locations Customer Other Each requester has to know details about all of its services Modifying a service may mean changes to all the requesters that use it Lacks on demand flexibility D1-05 Connect s and Services Together with the ESB.ppt 8 4

5 The Credit Card Bank TML Back Office Yield Weather Data Warehouse/ DDS Flight View Fleet Planning Aries Handheld Terminals/ WOW TAFT GDS Enterprise Service Bus Routing, Transformation, Transport Switching Reader Boards Business Partners ODS Reservation Rental Rates Fleet Locations Customer Other Concentrate connectivity logic in one place Each system can be changed independently Easier application maintenance Business flexibility D1-05 Connect s and Services Together with the ESB.ppt 9 Business Benefits Connect virtually anything to anything in the enterprise Supports broad-based heterogeneous integration Maximizes ability to reuse applications and services Mediates between service requesters and providers Add and change applications as business demands Save time and money with common interfaces across the enterprise People Processes Information Partners New s Existing s & Data D1-05 Connect s and Services Together with the ESB.ppt 10 5

6 The IBM - Products MQ Asynchronous messaging JMS point-to-point Business Integration Message Broker High speed transformation and routing JMS publish/subscribe MQ Everyplace Extend messaging to mobile devices Server JMS messaging Web Services Gateway D1-05 Connect s and Services Together with the ESB.ppt 11 MQ Connects to virtually everything 35 platforms API for almost every programming language Considered to be a defacto standard for messaging Market share now over 80%, according to consultants Usage Used at more than 10,000 customer sites Used by more than 350 of IBM's top 500 customers Used by more than 66% of NA and European banks 9 out of top 10 Fortune 100 customers Proven ability to handle millions of messages per day D1-05 Connect s and Services Together with the ESB.ppt 12 6

7 MQ Everyplace MQ Everyplace is a complementary messaging and queuing product Designed for smaller, light-weight and wireless system environments Palm OS Pocket PC Embedded systems Many others Provides a Toolkit for building MQe messaging environment Tiny foot print approximately 100K, depending on options selected Special considerations for wireless environments Slow bandwidth with lots of error recovery means that short messages are preferred Encryption options are critical Bridge provided between MQ Queue Manager and MQe environments MQe is also included in the Everyplace Suite packaging D1-05 Connect s and Services Together with the ESB.ppt 13 MQ - Server Based Messaging Send Message MQ Client Receive MQ Client Assured Delivery Sender & Receiver need not be running at the same time (asynchronous) MQ Server Queue Message flow control Clustering and failover Servers can be networked together D1-05 Connect s and Services Together with the ESB.ppt 14 7

8 Java Message Service (JMS) Programming Interface (API) for building messagebased J2EE applications Implementation consists of JMS clients and JMS servers Many clients can connect to each server Servers can deliver messages to their own clients or other JMS servers Two messaging modes Point-to-point one sender, one receiver queues are used asynchronous messaging support, similar to MQ Publish/Subscribe one sender, many receivers receivers subscribe to topics senders publish messages with associated topics D1-05 Connect s and Services Together with the ESB.ppt 15 Server V6 Has Built-in JMS Support V6 provides embedded JMS 1.1 support Functions as a JMS server No extra cost Fully integrated with application server management including high availability Messaging engines will failover along with application servers Integrates with MQ network Extends MQ network function into Server environments Server V6 JMS looks like an MQ Queue Manager MQ Queue Managers look like other JMS servers MQ MQ Network Network D1-05 Connect s and Services Together with the ESB.ppt 16 8

9 TIBCO Rendezvous - Peer to Peer Messaging Send Receive No assured delivery RVD Process RVD Process Sender & Receiver must be running at the same time Rendezvous Message Bus Messages are broadcast to everyone (even though only one might receive) Lack of central administration leads to application conflict No message security anyone can listen No flow control D1-05 Connect s and Services Together with the ESB.ppt 17 DEMO: Server-Based Messaging - Assured Delivery IBM MQ vs. TIBCO Rendezvous "Reliable Messaging" Assured delivery s do not need to run at the same time (ever) Network failure recovery Messages are lost s must be running at the same time Network failure results in lost messages D1-05 Connect s and Services Together with the ESB.ppt 18 9

10 "Certified Messaging" Doesn't Help IBM MQ vs. TIBCO Rendezvous Certified Messaging" Senders and receivers are insulated from each other One API Messages managed by server, not sender Both sender and receiver must be running for message delivery Different API! Sender's system must keep track of all receivers D1-05 Connect s and Services Together with the ESB.ppt 19 Connectivity Comparison IBM 35 platforms, plus mobile devices Message Queuing Interface and Java Message Service Support for C, C++, C#, COBOL, Visual Basic, Java Microsoft Microsoft Message Queuing (MSMQ) only connects to Microsoft Windows SAP NetWeaver NetWeaver JMS only connects to another NetWeaver Server Java applications only no support for Visual Basic, C++, C# BEA WebLogic only connects to another WebLogic Server Java applications only no support for Visual Basic, C++, C# TIBCO 4 messaging products which are not integrated Rendezvous does not provide assured delivery Source: IBM Software Group Competitive Project Office, 2005 D1-05 Connect s and Services Together with the ESB.ppt 20 10

11 Charles Schwab Charles Schwab s ESB relies on MQ If we need to trust that something will be done between two systems, and we don t want unavailability if one of them is out, we use MQ. It was proven on day one when 50% of the hardware failed because of heat issues, but the MQ decoupling ensured that the overall application kept on trucking. No customers saw a problem. Without MQ, large-scale commercial distributed systems would be about times more complex. That means fewer companies could deliver commercial-grade trusted systems. At Schwab MQ processes every trade made (at least 9 times to keep different systems in step). 100s of different events 1000s of messages per second 100s of millions of messages per day MQ configuration 160 MQ Queue Managers 30,000 separate MQ applications All connections to external suppliers Platforms include zos, Linux, AIX, Solaris and Microsoft Windows D1-05 Connect s and Services Together with the ESB.ppt 21 Business Integration Message Broker Provides routing, transformation and transport switching Increase business flexibility and reduce development costs by separating integration logic from applications Facilitate communication among otherwise incompatible applications Extend the reach of your business beyond your intranet Easy to use tools WBI Message Broker platform support: Windows AIX Solaris HP/UX Linux (Intel and z/series) z/os D1-05 Connect s and Services Together with the ESB.ppt 22 11

12 Message Broker Mediation: Routing Target for message determined dynamically at run time By contents or attributes of message Sending application need not know ultimate receiver Chicago Factory London Distributor Purchasing Manufactured Items OEM Items D1-05 Connect s and Services Together with the ESB.ppt 23 Message Broker Mediation: Transformation Contents of message transformed by message broker Maps sender and receiver data formats During transmission Examples of transformations: Revised record layout Changed field formats Augmentation from other sources (e.g., database) Web Order Order Entry System XML Format Binary Format D1-05 Connect s and Services Together with the ESB.ppt 24 12

13 WBI Message Broker Natively Supports Seven Transports Plus WBI Adapters Enterprise J2EE Web Services Multicast MQ Client (MQ Message Protocol) JMS Client (MQ Message Protocol) Web Services (SOAP/HTTP) MQ Multicast (TCP/IP Multicast) Business Integration Message Broker MQ Real-time (Internet Sockets) MQE Client (MQ Mobile Message Protocol) MQ Telemetry (SCADA) 58 WBI Adapters (MQ Message Protocol) Web-scale Pub/Sub Mobile Remote Sensing Wide range of Device Technologies & applications D1-05 Connect s and Services Together with the ESB.ppt 25 The IBM Transport Options MQ messaging Assured delivery asynchronous messaging Java Message Service (JMS) J2EE standards-based access to MQ messaging Mobile Device messaging Robust and dependable messaging from mobile environment Multicast messaging Network-efficient multicast messaging without the administrative burden Remote Sensing Device Messages from a variety of intelligent devices (e.g., thermostats) Web scale pub/sub Supports thousands of subscribers via Intranet or Internet Web Services Asynchronous messaging and web services converge Adapters IBM s 58 adapters can connect to WBI Message Broker D1-05 Connect s and Services Together with the ESB.ppt 26 13

14 Message Broker Mediation: Transport Switching Transport protocol used by sender is switched to transport protocol used by receiver During transmission Switched by message broker Examples of transformations: Web service call switched to asynchronous messaging Asynchronous message switched to TCP/IP Multicast Web Service Web Services Async System Async Msg Async Msg Web Services D1-05 Connect s and Services Together with the ESB.ppt 27 On Demand Insurance Connectivity I would like to get information to our customers more quickly. We have many different channels for our customers to contact us, and we re not consistent on how we handle their requests. There are many different departments involved. The can solve this problem CIO IBM D1-05 Connect s and Services Together with the ESB.ppt 28 14

15 DEMO: Request For Information Data entry from postcards Mailroom VB MQ Process requests Home Owners Java MQ Receive sales leads from mailroom Receive sales leads from Internet WBI MB Routing Transformation Send sales leads to Home Owners department Send sales leads to Life Insurance department JMS Database Browsers RFI Web Life Insurance D1-05 Connect s and Services Together with the ESB.ppt 29 DEMO: Request For Information - Extensions Mailroom VB Sales Representative Mobile Device Home Owners Java Data entry from postcards MQ MQE Process requests MQ Receive sales leads from mailroom Receive sales leads from Internet WBI MB Routing Transformation Send sales leads to Home Owners department Send sales leads to Life Insurance department JMS SOAP Database Browsers RFI Web Business Partner Web Service Client Life Insurance D1-05 Connect s and Services Together with the ESB.ppt 30 15

16 One More Thing WBI Message Broker is the world s fastest message broker Performance is far superior to Microsoft BizTalk and SAP NetWeaver XI Source: IBM Software Group Competitive Project Office, 2005 D1-05 Connect s and Services Together with the ESB.ppt 31 DEMO: Performance of Microsoft BizTalk 2004 Send messages through WBI MB and MS BizTalk 2004 Make routing decision for each message WBI Message Broker Send Messages See How Fast They Arrive Microsoft BizTalk Server D1-05 Connect s and Services Together with the ESB.ppt 32 16

17 Are You Productive? sword_rational tools for programmers.mpg D1-05 Connect s and Services Together with the ESB.ppt 34 17

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