Spectre RT3G Quick Start Guide and FAQ

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Clementine Higgins
6 years ago
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1. Initial Setup Connect Antennas Spectre RT3G Quick Start Guide and FAQ If using AT&T/T-Mobile/Rogers insert SIM card into Slot 1 (3G Verizon/Sprint do not use SIM cards)

option to receive an IP address that is handed out from the router via DHCP or you can assign a static IP address on the computer that is on the same subnet as the router.

and any other interfaces are temporarily disabled. Default IP address of router is 192.168.1.1). Connect power +10 to +30 VDC to terminal block. 2.

1 1. Initial Setup Connect Antennas Spectre RT3G Quick Start Guide and FAQ If using AT&T/T-Mobile/Rogers insert SIM card into Slot 1 (3G Verizon/Sprint do not use SIM cards) Connect Ethernet cable (Crossover or Straight) from ETH port on router to computer DHCP server is enabled by default; this allows the computer plugged into the router the option to receive an IP address that is handed out from the router via DHCP or you can assign a static IP address on the computer that is on the same subnet as the router. (If using a static IP on the computer and you are going to test the internet connection, make sure you have the default gateway and DNS server as the IP address of the router and any other interfaces are temporarily disabled. Default IP address of router is ). Connect power +10 to +30 VDC to terminal block. 2. Login to Router Open web browser and type in IP address of router Default IP address: Username/password: root/root 3. Configure router to connect to Cellular Network Click Mobile WAN under Configuration

Change the Carrier drop down menu to the carrier you are using and then enter in the credentials that were provided to you from your provider Carrier drop down menu Note: If using Sprint

Verizon usually just requires the Carrier drop down menu to be changed to Verizon CDMA and all other settings can remain at default.

All other settings can usually remain at defaults. If going through a MVNO like Raco Wireless or Kore Telematics, most likely a private APN was provided and should be used.

2 Change the Carrier drop down menu to the carrier you are using and then enter in the credentials that were provided to you from your provider Carrier drop down menu Note: If using Sprint please see the Configuration Manual section called Sprint CDMA network connection. Verizon usually just requires the Carrier drop down menu to be changed to Verizon CDMA and all other settings can remain at default. AT&T, T-Mobile, and Rogers will need the carrier dropdown menu changed to the appropriate carrier (Rogers will be kept as generic) and APN entered. All other settings can usually remain at defaults. If going through a MVNO like Raco Wireless or Kore Telematics, most likely a private APN was provided and should be used. If a SIM card was obtained directly from AT&T or T-Mobile sometimes they do not give you an APN name even though one should be used. The link below has some well-known APN s that can be tried but if not successful the provider will need to be contacted for the correct info. After the information has been entered you can click apply at the bottom to submit changes.

Depending on the signal we have to the tower it could take anywhere between 10-45 seconds.

3 4. Verifying Connectivity Once changes have been applied go to the Mobile WAN Status window. You may need to refresh the page until we see the connection has been established. Depending on the signal we have to the tower it could take anywhere between seconds. Once the connection is established we can test our connection to the Internet. Note: See FAQ below if connection cannot be established. 5. Test Internet Connectivity Open a Web browser and go to a known good website

4 Or Ping a known good Website FAQ Q. My equipment is not connecting to the network (Internet) A. The device s gateway has to be configured as the router. (For example: if the router was kept at its default IP address then your devices gateway should be ). Also if your device is trying to access a domain name like and not just an IP address you may need to enter in a DNS Server in your devices settings. By default our router gets DNS Server info from the provider. This allows you to use the IP address of our router as the DNS server for your device. This will normally happen if you are using a Static IP address on your device. Q. Mobile Network connection fails. A. Check signal power. If signal power is weak you will need a better antenna. If the neighboring cells have similar signal strengths, you will need to use a directional antenna. For proper operation the signal levels have to be in the range from -50dBm to -90dBm. It is necessary to set ping, which will check the connection and, in the case of failed ping, restart the connection. Q. The router resets itself and the Ethernet connection fails. A. The router will not function without an antenna. Keep the antenna as far as possible from the power supply.

5 Q. I can t access my Web server over NAT. A. The remote http access of the router has to be disabled, the default server address has to be your web server and the gateway of the web server has to be the IP of the router. Q. Mobile Network (USB/Cell) connection cannot be established. A. Recheck GPRS settings - APN, name, password and IP address. Try to enter PIN verify if the SIM card has the PIN code set. In a private APN, switch the DNS server send off. Switch the system log on and see where the error occurs. If you have any other questions please refer to our knowledge base on the link below or you can contact a Technical Support Representative at support@bb-elec.com or option 4 Knowledge Base

IP Address and Pre-configuration Information

IP Address and Pre-configuration Information Ethernet Connectivity: Connect your workstation or device to the Digi Cellular Device via one of these methods: Direct from workstation to Digi Cellular Device