D.e-Express Introduction of High-Speed Function

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1 D.e-Express Introduction of Function Ver.1.7 TOYOTA DIGITAL CRUISE INC. 1

2 1. Problem of connection speed from overseas The D.e-Express connection speed can be decreased by distance between locations, or conditions of network infrastructure. - In other words, the connection speed with 100Mbps does not work effectively. * Primary factors of reducing network performance (1) Range Delay (2) Packet Loss Range delay reduces network performance. Factor : Locations are far separated. (Generally, it occurs between Europe and South America) Loosing 10% of packet could stop connection. Factor : Insufficient network quality. (Generally, it occurs in Asia.) Range Delay reduces network usage rate! Packet Loss reduces network speed! Tokyo Osaka 15ms Tokyo Fukuoka 30ms Tokyo Singapore 100ms Tokyo Western Coast US 300ms Loosing 10% of Packet could stop connection. Delay[RTT](ms) Packet Loss Rate(%) D.e-Express option reduces the influence of range delay and packet loss that improves the network performance. 2

3 2. option that uses multiplexing option takes multiplexing that reduces standby time on TCP connection and improves network connection speed. [Regular TCP Connection] [Multiplexing TCP Connection] 3

4 3. Structure of option [Overview of option] D.e-Express Server application User Web Browser Plug-in application provides multiplexing file transfer. User only need to applies Plug-in on web browser. (Required no extra devices, network configurations) [Estimates] -Transfer time can be between 1/4 and 1/10 (Depends on condition). -More effective on large range delay or large frequency band. <Conditions of simulation> -Comparing a file(100mb) transfer time between option on and off. -Estimating on frequency band with 100, 20, 10, 5Mbps. -Estimating with following range delay and packet loss rate. Area Delay Packet Loss Rate Japan 20ms 0% Europe 280ms 0% NA 200ms 0% SA 220ms 0% Asia 120ms 5% China 150ms 25% Frequency band 100Mbps Frequency band 20Mbps Frequency band 10Mbps Frequency band 5Mbps Notice: Every result is a rough estimate and depends on network condition. -NA represents North America -SA represents South America 4

5 4. Compare with other service D.e-Express option is suitable for Cloud Computing Service and Data Transfer Service! Technology General service(with TCP) D.e-Express (with HTTPS) Web browser with Plug-in Structure Device server Data Center F/W F/W F/W Device Location A Location B Client Client D.e-Express Multiplexing Library server Data Center TDC F/W Client F/W Unspecified Locations It s general use, but required extra device. - Suitable for using inner company No extra devices are required - Suitable for using between Unspecified Locations Compression Cache Reducing Delay Optimizing Loss Packet Compression: Weak(Depends on data) Cache: Weak(Only for static data) Good(Optimizing CIFS protocol) Weak(Proxy ACK by TCP) Not Available Not Available Good(Multiplexing)(1) Keeping connection while suspending Good(Multiplexing) Keeping connection while suspending Notice: (1) communication is available by multiplexing that can transfer exceeding window-size. Some of services are using UDP instead of TCP, but generally it s still required to install special software or some configurations. 5

6 5. An Image of Contract (1) option is available for users who are in D.e-Express contract. (2) Destination users are required to make contract with D.e-Express service with the option. (1) Basic Contract (2) ON (Send/Download) OFF (Only Download) 6

7 6. Service Charge Function Charge Service Charge Exchanging / Manager option Service charge is reset twice a year that on every Apr and Oct by its exchange rate. Please ask our sales for current service charge. Option Additional data usage amount API ( Link with Other Applications / Systems ) IP Address Filtering It depend on each case Monitoring usage / alert * API : Application Programming Interface 7

8 7. Introduction to Option (1) Register users for option(the lead time is as same as the basic contract). (2) Install the ActiveX Plug-in on web browser(simple Installation). (3) The user is only required login to D.e-Express for using option(the usual operation on web browser). (4) D.e-Express controls users for option. (1) User Registration ActiveX Plug-in (2) Install ActiveX Plug-in Basic Contract User A option Web browser ActiveX Plug-in (3) Login to D.e-Express ( option) User ID Not User B Basic Contract option Web browser Login to D.e-Express (Not option) (4) D.e-Express controls User A: User B: Not 8

9 8. Recommendation before using option We recommend trial use of option, because the network performance is depends on various conditions and we cannot guarantee improving network performance on every situation. Trial Use -Maximum One Month Contract Formal Introduction 9

10 9. Specification - Requirements (The same as D.e-Express) OS Windows 7(SP1) (32/64 Bit Edition) Windows 8.1 (Only 64-Bit Edition) Windows 10 (Only 64-Bit Edition) Browser Internet Explorer 8.0, Internet Explorer 11.0(Only 32-Bit Edition) Internet Explorer 11.0 (32/64 Bit Edition) * Please use Internet Explorer 11.0 which started from desktop UI. Internet Explorer 11.0 * Please use Internet Explorer 11.0 which started from desktop UI. - Please consider that we may change this requirements due to upgrade D.e-Express, OS, or web browser. - Required installing ActiveX Plug-in by Administrator. - In case of Windows 7(SP1), D.e-Express is NOT available on Internet Explorer with 64-Bit Edition, please use 32-Bit Edition. - In case of Windows 8.1 or 10, D.e-Express is NOT available on OS with 32-Bit Edition, please use 64-Bit Edition. 10

11 10. FAQ Q1: What is difference between and Increasing Bandwidth? A: Increasing Bandwidth is not effective on range delay, packet loss such as communicating with far location or low quality of network infrastructure. option raises communication speed within the bandwidth. This means if the communication line has no space available within the bandwidth, option is not effective. We recommend trial use of option, because of option is depends on network condition. Q2: Does option affect on other network service? A: Yes, option may reduce the performance of other network service, but option controls QoS(Quality of Service) and protects other important services. Q3: Is every file transfer speed improved with option? A: option improves only for users who have option. Basic contract and option are required for users who need to use file transfer. Q4: Does option has any limit such as number of IDs, contract period? A: option does not have any limit on number of users and contract period, but user is required to make a Basic contract with D.e-Express. (Notice: Basic contract requires least 5 IDs and minimum contract period is 12 months) 11

12 10. FAQ(Continued) Q5: Are there any situations that reduces the performance of file transfer? A: We expect following situations that reduces the performance of file transfer. We recommend customers using trial service of file transfer before applying. 1) There's no sufficient network bandwidth. 2) Networking devices (proxy server, firewall etc.) are limiting TCP connections for each client computer. 3) Internet Service Provider is limiting the amount of data transfer. * This is including the network in a hotel, public wireless, mobile network etc. 12

13 Appendix : Effectiveness of option - Upload Conditions The United States. Bandwidth : 30Mbps Delay:209ms Thailand Bandwidth : 20Mbps Delay : 105ms China Bandwidth : 10Mbps Delay : 54ms Packet Loss rate : 5% Belgium Bandwidth : 10Mbps Delay : 280ms Japan Bandwidth : 300Mbps Delay : 10ms Parameters Normal 7 min 52 sec min 55 sec min 1 sec min 15 sec min 6 sec min 43 sec min 42 sec min 30 sec min 9 sec min 27 sec 29.6 Effect 15 min 00 sec 10 min 00 sec 5 min 9 sec 7 min 52 sec 2.9 Times 13 sec 1.3 Times 1 min 31 sec 2.0 Times 4 min 6 sec 1.5 Times 39 sec 2.4 Times 12 min 15 sec 8 min 09 sec 5 min 00 sec 0 min 00 sec 2 min 43 sec 3 min 01 sec 0 min 55 sec 0 min 42 sec 1 min 30 sec 1 min 06 sec 0 min 27 sec Normal Normal Normal Normal Normal The United States Thailand China Belgium Japan 13

14 Appendix : Effectiveness of option - Download Conditions The United States. Bandwidth : 30Mbps Delay:209ms Thailand Bandwidth : 20Mbps Delay : 105ms China Bandwidth : 10Mbps Delay : 54ms Packet Loss rate : 5% Belgium Bandwidth : 10Mbps Delay : 280ms Japan Bandwidth : 300Mbps Delay : 10ms Parameters Normal 14 min 6 sec min 11 sec min 31 sec min 47 sec min 45 sec min 53 sec min 35 sec min 42 sec min 36 sec min 27 sec 29.6 Effect 11 min 13 sec 4.9 Times 4 min 36 sec 3.9 Times 10 min 49 sec 7.4 Times 8 min 11 sec 6.1 Times 18 sec 1.7 Times 15 min 00 sec 14 min 06 sec 12 min 31 sec 10 min 00 sec 9 min 47 sec 5 min 00 sec 0 min 00 sec 6 min 11 sec 2 min 53 sec 1 min 35 sec 1 min 42 sec 1 min 36 sec 0 min 45 sec 0 min 27 sec Normal Normal Normal Normal Normal The United States Thailand China Belgium Japan 14

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