Exploring History with Hawk

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1 Exploring History with Hawk An Introduction to Cluster Forensics Kristoffer Grönlund High Availability Software Developer

2 This tutorial High Availability in 5 minutes Introduction to HAWK 2 What's new in HAWK 2 History Explorer Cluster Forensics Example Usage Summary

3 About me Kristoffer Grönlund 3 Developer crmsh hawk resource-agents Maintainer fence-agents haproxy

4 High Availability

5 High Availability 5

6 What is a cluster? Cluster 1-32* Nodes Node Single machine in cluster Hardware or virtualized Remote nodes Site Physical location Local Metro Geographical * Scale beyond 32 nodes with remote nodes 6

7 Resources Agent Classes Open Cluster Framework (OCF) Agents 7 resource-agents systemd services Fencing agents Init scripts Examples: Web Server, File Server Databases Filesystems, IP Addresses VMs, resources in VMs...

8 Constraints Order Location 8 Resource A prefers node Colocation Start resource A before resource B Resource A with resource B Score Mandatory vs. Preference Numeric value or +/- infinity Resource stickiness

9 RESOURCES Overview Resource Resource Resource Resource Resource Agents PACEMAKER Local Resource Manager Cluster Resource Manager Designated Coordinator (DC) Local Resource Manager Policy Engine Cluster Information Base (CIB) CIB Replica Cluster Resource Manager COROSYNC Resource Allocation 9 Corosync Corosync Messaging / Infrastructure

10 Fencing Dealing with Schrödinger's cat Goal: Preventing corruption Storage based: SBD Recommended if possible No special hardware required Hardware based: IPMI, ilo, 10 Many supported devices

11 11

12 Tools crmsh HAWK 12 Command line interface Web interface

13 Learn more Two node cluster in two commands node1 # ha-cluster-init node2 # ha-cluster-join -c node1 13

14 Introducing HAWK

15 HAWK - Overview 15 High Availability Web Konsole Monitoring Configuration / Administration Dashboard

16 HAWK - Technical details 16 Installed by ha-cluster-bootstrap Runs on the cluster nodes Ruby on Rails

17 HAWK - Security Default user is hacluster 17 Remember to change the password HTTPS for secure access Replace SSL certificate with your own /etc/hawk/hawk.key /etc/hawk/hawk.pem

18 HAWK 0.7

19 Status 19

20 Dashboard 20

21 HAWK 2

22 A New Look 22 Complete visual overhaul More intuitive Similar to other SUSE tools Improved features History Explorer More powerful wizards Integrated help Supports new cluster features

23 Upgrading to HAWK 2 zypper install hawk2 23

24 Login 24

25 Status 25

26 Dashboard 26

27 Graph 27

28 Simulator 28

29 Simulator, node event 29

30 Simulator, results 30

31 Creating resources 31

32 Command log 32

33 Wizards

34 Wizards 34 Apply a complete cluster configuration Helps configuring constraints and groups Install and configure required software

35 Wizards 35

36 Wizard, configuration 36

37 Wizard, verify changes 37

38 Wizard, advanced options 38

39 Wizard, optional steps 39

40 Wizard, verify changes (1) 40

41 Wizard, verify changes (2) 41

42 Command line wizards crm script list show virtual-ip verify virtual-ip id=admin-ip ip= run virtual-ip id=... 42

43 History Explorer

44 Cluster Forensics 44 Something went wrong How can we figure it out? Pitfalls Understanding the cluster logs Use the history explorer Get a cluster report

45 Root Cause Analysis 45 Start at the evidence Trace backwards Know the application Assume you know nothing

46 Jumping To Conclusions Always stay on the evidence When the evidence runs out, we are guessing Guessing is OK! 46 But know when you are guessing

47 The Evidence 47 Failed Cluster Action Software bugs, crashes Configuration error Failed Node Hardware failure Communication error

48 Collecting data crm report -f ' :00' -t ' :00' strange_event 48

49 Understanding the logs T19:40: : T19:40: : T19:40: : T19:40: : T19:40: : T19:40: : T19:40: : T19:40: : T19:40: : T19:40: :00 49 sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a sle12sp1a crmd[1590]: notice: State transition S_TRANSITION_ENGINE -> S_IDLE [ input=i_te_success cause=c_fsa_internal origin=notify_crmd ] apache(srv2)[20777]: INFO: Successfully retrieved http header at crmd[1590]: notice: State transition S_IDLE -> S_POLICY_ENGINE [ input=i_pe_calc cause=c_fsa_internal origin=abort_transition_graph ] pengine[1589]: notice: Restart admin_addr#011(started sle12sp1b) pengine[1589]: notice: Calculated Transition 156: /var/lib/pacemaker/pengine/pe-input-55.bz2 crmd[1590]: notice: Processing graph 156 (ref=pe_calc-dc ) derived from /var/lib/pacemaker/pengine/pe-input-55.bz2 crmd[1590]: notice: Initiating action 16: stop admin_addr_stop_0 on sle12sp1b crmd[1590]: notice: Initiating action 6: start admin_addr_start_0 on sle12sp1b crmd[1590]: notice: Initiating action 1: monitor admin_addr_monitor_10000 on sle12sp1b crmd[1590]: notice: Transition 156 (Complete=4, Pending=0, Fired=0, Skipped=0, Incomplete=0, Source=/var/lib/pacemaker/pengine/pe-input-55.bz2): Complete

50 Internal components 50 Cluster Information Base (CIB) Cluster Resource Management daemon (crmd) Local Resource Management daemon (lrmd) Policy Engine (pengine) Fencing daemon (stonithd)

51 Policy Engine 51 Designated Controller (DC) Elected automatically Calculates ideal cluster state Decides on actions to achieve state

52 Transition Sequence of actions to reach new state Records state before and after transition Saved to /var/lib/pacemaker/pengine/ Numbered with sequence number 52 Number sequence may reset to 0 if DC is re-elected

53 Cluster Actions 53 <resource>_<action>_<nn> Actions start stop promote demote monitor migrate_to migrate_from

54 Cluster Actions Error Codes 0: Success 1: Generic Error 2: Argument Error 3: Unimplemented Action 4: Insufficient Permissions 5: Required Component Is Missing 6: Configuration Error 7: Resource Was Not Running 8: Running As Primary 9: Failed As Primary 54

55 Cluster Action Failure 55 Unexpected result when performing action Triggers transition May also trigger fencing (stop failure)

56 Node Failure 56 Quorum = Majority vote Improves availability Avoids fence loops Downside: Need more nodes Smaller partitions are fenced

57 Node Failure Crash / reboot Network issues Leads to chaos without fencing Uncommunicative nodes are fenced 57 Cluster no longer knows if node is running resources Enforces a known state

58 History Explorer Command line: 58 crm history Collect logs from cluster nodes Analyse transitions Present summary of events View configuration Transition graph Transition diff Extract logs during a particular transition

59 History Explorer 59

60 History Explorer 60

61 History Explorer 61

62 History Explorer 62

63 History Explorer 63

64 Example configuration g-proxy ping srv1 proxy proxy-vip demo-node1 200 srv2 demo-node2 64

65 Example Description Two web servers 65 Port 8000 HAProxy Port 80 Load balancer (round robin) Failed action: kill -9 proxy detected by monitor

66 Failed Action 66

67 History Explorer 67

68 History Explorer 68

69 History Explorer 69

70 History Explorer 70

71 History Explorer 71

72 History Explorer 72

73 History Explorer 73

74 History Explorer 74

75 History Explorer 75

76 History Explorer 76

77 Pitfalls 77

78 Too many logs History explorer can get slow Find the relevant transitions Narrow the scope Command line: 78 Run HAWK in offline mode to avoid burdening cluster timeframe <from> <to>

79 End of the tracks 79 Analysing action failure Example: monitor fails for unknown reasons Probes Before starting a resource, Pacemaker checks if it is running Success Is Failure Know your application Start at action failure, read application logs backwards At this point, the cluster can't help you

80 General Confusion Which node wrote this log? Get back to the evidence 80 Was it even running the resource in question? If in doubt, start over Cancelled Transitions Sometimes, the history explorer gets confused Fencing can cancel a transition By default, Pacemaker fences offline nodes at startup

81 Possible Problems Network Latency Disk is full Misconfiguration 81 Does your network fulfill the requirements? Use csync2 or configuration management tool Fencing device failure Is fencing enabled? Does the fencing device work? Use SBD

82 Resource tracing crm resource trace <resource> /var/lib/heartbeat/trace_ra/<agent>/ Note: Trace is written on node where resource runs Complete trace of every action 82 Can be a lot of data: remember to untrace!

83 Summary 83 Try The New Hawk Use The History Explorer Follow The Evidence Action Failure Leads To Actions Node Failure Leads To Fencing Without Fencing, Anything Can Happen

84 Open Source

85 Questions? Thank you. 85

86 86

87 Unpublished Work of SUSE LLC. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary and trade secret information of SUSE LLC. Access to this work is restricted to SUSE employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of SUSE. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. SUSE makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for SUSE products remains at the sole discretion of SUSE. Further, SUSE reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All SUSE marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

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