Specifying your McCloud Cowork
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- Robert King
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1 McCloud Cowork Specify your Solution Thank you for considering a Medusa McCloud system. As there are many options and variations available to fine-tune the system design to your workspace needs, we have provided this specifier. Specifying your McCloud Cowork There are three parts to your McCloud: 1) the core software licence that you access in the cloud (the Cowork Edition ), 2) a chassis or appliance that manages your internet, and 3) an essential Ethernet switch that creates networks in your workspace. On top of that, you can expand the capacity of the system and add options such as Integrations or WiFi. This guide talks you through identifying your needs. Subscriptions covers software, support, warranty and updates. McCloud Cowork Edition Level 1 Please read presentations on the nature of Medusa as it has hundreds of features. There are some extra features in the McCloud version, as well. A summary of this: What s included in Every Edition, is given further down this guide. Member & Guest (timed duration) network for 200 devices accounts in 5 types of account. Choose a higher plan for more devices. Multiple bandwidth limits set by account type (Member, Guest, Personal, Visitor, etc.). Branded Gateway with separate Member and Guest login (see video). 4 segregated company or network licences (VLANs) including Utility and Voice, each with bandwidth service plans. Patchless license (room and drop database). 2 Internet WAN ports with load balance and failover. SLA: advanced replacement (next day dispatch), Helpdesk or call working hours, updates, monitoring. Expansion If your workspace is larger than our entry level, you can expand the capacity of your Cowork Edition by increasing the number of People devices choose Level 2, 3 or beyond (we can handle 1000s of devices). If you use the Company network facility you can add extra to these. McCloud Specifier
2 Switches You need at least one switch, however small. These are Medusa-Managed switches, controlled directly by our User Interface. WiFi systems (yours or ours) are connected via switches. You can also provide for wired users (many users prefer a wired connection and it saves your WiFi system), printers, CCTV, door access, and the many other workspace resources that need wired connections. If you have multiple spaces or floors in a building, you just need one cable between spaces and a breakout managed switch in the space. We are experts at this just us with a description and we ll design something for you. Chassis You select the chassis size based on how many users you expect and bandwidth. Most coworks will choose between the budget micro, and the industrial grade Mini unit. You can also buy a spare, just in case. WiFi We provide a managed WiFi service, pricing for which is below. But we understand that you may already have your own. We need nothing special from your WiFi just a wired connection. Anything works. Options Integrations A really important feature of McCloud is its ability to talk with management platforms. This is an exciting area; we are adding platforms and features all the time so please check back with us frequently. Guest Integrations collect details from visitors and add to a CRM automatically. Mailchimp is the most popular and powerful. Member Integrations check the credentials of member against the platform details. If approved, the member is given access for their devices and optionally assigned bandwidth. Some member Integrations have Presence where we record when members arrive and leave by their WiFi usage. The platform can turn this into time plans, passes, and other products. What s included in every Edition Everything is managed from the User Interface, except a few cloud based controls, Segregation of companies into networks for security Isolation of individual (People) accounts for security Bandwidth management plans for People and Companies Volume accounting for use Branded Gateway for People accounts - classified by type Presence accounting (date/times on site) for People accounts Wired and WiFi users are the same Internet WAN ports with load balancing Real time bandwidth and historical graphical displays. Support: Free updates on software helpdesk working hours 1-month initial telephone support 1-year warranty on hardware, advanced replacement (next day dispatch) for hardware failures. Medusabusiness 2016 info@medusabusiness.com 2
3 Core System Choose one of each from each of 3 sections below to start specifying your system. Subscription Cowork Entry Edition GBP Euro ORDER Level 1 4 company networks and 200 devices Level 2 4 company networks and 500 devices Level 3 4 company networks and 1000 devices Plus Chassis Chassis Select Chassis preference GBP Euro Micro Mini 1U Plus Switch Economy grade Shelftop unit Mbps, Internet, 3 Ports, suitable for 200 devices approx., Industrial grade Shelftop unit 200 Mbps, 4 ports, suitable 600 devices approx. Industrial 1U racked unit 1000 Mbps, 6 ports, 2000 devices approx Switch Suggested Entry Level Switch GBP Euro Data Switch Cisco SF Port + 2 uplinks, 10/100 Switch, data only. 7 8 PoE Switch Cisco SF302-08PP 8 Port + 2 uplinks, 10/100 Switch, PoE Plus (64 watts total) Managed by McCloud interface Or Licences for Customer-Provided Switches MMS10 MMS28 MMS52 Medusa Managed Licence for adding 10 port Switch types Medusa Managed Licence for adding 28 port Switch types Medusa Managed Licence for adding 52 port Switch types Medusabusiness 2016 info@medusabusiness.com 3
4 Options Integrate with Platforms You can choose 1 Guest and 1 Member Integration Guest Type Performance Level GBP Euro Guest to Mailchimp 100 events / month events / month events / month Or Guest to Nexudus Contacts 100 events / month events / month events / month And Member Type Performance Level GBP Euro Nexudus Member Integration with Presence tracking (time plans) 100 members members members Or OfficeRnD Member Integration with Presence Tracking 100 members members members Additional Company Networks Bundles GBP Euro Qty Any network company, utility (DMZ), voice, security etc. 1 additional Company additional Companies additional Companies Medusabusiness 2016 info@medusabusiness.com 4
5 Managed WiFi Device Bundles GBP Euro Qty Managed WiFi AP 1700 Mbps Dual band (802.11ac) plus online portal. Requires PoE switch or separate power injector Extra Switches (Cisco) You need PoE (Power Over Ethernet) switch types to directly power WiFi APs, voice handsets, and door controllers. Always check power needed per port and total for switch. Ask us, if unsure. If you have a fibre link between switches, please ask for a SFP + fibre patch kit. If you need wired Ethernet cables, we can add these to the setup. Switch Fast (10/100) switches with GigE uplinks GBP Euro Qty SF Port + 2 uplinks, data only. 7 8 SF302-08PP 8 Port + 2 uplinks, PoE SF Port + 2 uplinks, data only SF300-24PP 24 Port + 2 uplinks, PoE SF Port + 2 uplinks, data only SF300-48PP 48 Port + 2 uplinks, PoE Switch GigEthernet GBP Euro Qty SG Port + 2 uplinks, data only. 7 8 SG300-10PP 8 Port + 2 uplinks, PoE SG Port + 2 uplinks, data only SG300-28PP 24 Port + 2 uplinks, PoE SG Port + 2 uplinks, data only SG300-52PP 48 Port + 2 uplinks, PoE Medusabusiness 2016 info@medusabusiness.com 5
6 Single event charges (not by subscription) GBP Euro Extended Remote Remote extended assistance and special configurations, on request per hour (half day = 3.5hrs, full day = 7hrs) OOH charge Out of working day UK 0830 hrs to 1730 hrs POA Onsite Charge Onsite visit charge half-day charge excludes travel costs POA Switch-Conf A charge made to configure customers own VLAN switches, per switch Evaluation and Entry Bundle This is the simplest entry level bundle to get you working. You can expand later. Cowork Edition Level 1 Micro Chassis 8 Port Cisco 10/100 managed switch, data only Evaluation Bundle GBP Euro Monthly Bundle Subs Setup and Month 1 with order Delivery UK 15 EU area 40 Plus VAT as applicable. Ordering procedure plus T&Cs We will send you a copy of this document as an Order form via EchoSign, where you select the items you need. If you need a formal quotation, please ask. There is a 1 month set up charge, so we charge this and the 1 st month subscriptions prior to dispatch. The minimum term for licences and support is 1 month. Hardware items have a minimum charge of 12 months if returned in good condition. You can also purchase the hardware as capital items, and obtain a substantial discount. This will reduce your long term costs. If you wish to pre-buy a 36-month term, we are happy to provide a quotation with a 20% discount. If you supply circuit configuration details with order, we will add these for you prior to dispatch. Issue 1 Aug 2016 Medusabusiness 2016 info@medusabusiness.com 6
7 More Information See Knowledgebase at how.medusabusiness.com Version Control Nov 16 v1-1 Page 3 - Corrected licence quantities in description Medusabusiness Call +44 (0) Wallace House, Maxwell Place Stirling, Scotland, FK8 1JU Medusabusiness 2016 info@medusabusiness.com 7
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