OFFICE FEATURES. (800)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "OFFICE FEATURES. (800)"

Transcription

1 OFFICE FEATURES (800)

2 Advanced Call Forwarding Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple ways that you can set up call forwarding, allowing you to specify different circumstances in which calls are forwarded. Anonymous Call Rejection The anonymous call rejection service allows you to reject calls from parties who have explicitly restricted their identities. Auto Attendant An auto attendant allows a caller to be presented with an audible greeting which offers the caller options to select. For instance, if you had a sales team and support team, you could have your auto attendant greet the caller with Thank you for calling. Press 1 for sales, or 2 for support. Once an option has been made, the call will be redirected to the appropriate destination. Browser Compatibility - Nextiva is compatible with all Internet browsers and mobile devices. Integrations with Zendesk and Salesforce allow for browser integration. Busy Lamp Field Busy lamp field allows you to monitor the call status of another user in your company. Different call statuses including idle, incoming call, on a call, or call on hold are represented by a color-coded line key light on most phone models. Call Flow Builder - The Call Flow Builder is a game changer for creating Auto Attendants. No matter how complex your flow, this makes it easy and fast to set them up. Choose a template or start from scratch. Call Group The call group feature allows you to dial one phone number or extension and have it ring multiple users within that group. Call groups can be set to ring the users simultaneously, in a specific order, or by a designated priority. Call Me Now Call Me Now allows a customer or client to click a web-based link or icon that will call out to the number the customer or client provided then connect them to you. This will allow your customers or clients to easily be connected by the click of a button on your website. Call Parking Call parking allows you to place an active call on hold against an extension. Any member that is in the call parking group can retrieve this call. After you have parked a call, you can make and receive calls freely and invoke any other features without limitations. Call Return The call return feature calls back the last party that called you. This occurs after you have dialed a call return feature access code on your phone.

3 Call Waiting Call waiting allows you to receive calls while already actively engaged in an alternate call. When an incoming call is received while you are already on a call, you will be notified of the new call through a call waiting tone and/or visual display representation. Caller ID The caller ID feature gives you the ability to see the name and number of an incoming call. Alternatively, your name and number can be represented on the caller ID of the person you are calling out to. Dial-by-name Directory The dial-by-name directory feature allows incoming calls to reach a specific person in your company by dialing their first or last name using the keypad on the phone. Directed Call Pickup Directed call pickup allows you to answer a call that is ringing to someone else s line. This is possible after dialing the directed call pickup feature access code and the extension of the user who is receiving the call. Do Not Disturb Do not disturb allows you to ignore incoming calls to your phone. After pressing the DND button, the caller would be redirected to your voic or the destination you have specified for calls that are not answered. Group Paging The group paging feature allows you to initiate a one-way call to multiple users. This feature allows you to broadcast information to a group of people from the convenience of one phone call. Hoteling Guest Hoteling allows a user (guest) to sign into an alternate user s phone (host) to make and receive calls so that it appears as though they are making and receiving calls from their own phone. The Hoteling host is required to be an enterprise level user, but hoteling guests can be any level of user. Music on Hold Music on hold allows your customers or clients to hear customized music while they are waiting on hold. NextOS Portal This is the customer administrative portal that allows you to manage users, devices, features, basic recording, and E911 information. Privacy - The privacy feature allows you to exclude yourself from dial-by-name or extension dialing settings. It also allows you to prevent your phone status from being available to other users. Professionally Recorded Greeting Nextiva offers a full, professional recording studio to record your professional business greetings. Nextiva is happy to record your greetings for an additional fee. 1 3

4 Push To Talk / Intercom Push to talk allows you to call another person in your company, causing their phone to automatically answer. This allows you to immediately start a conversation with someone, like on an intercom. Selective Call Acceptance The selective call acceptance feature allows you to set up conditions that must be met before a call can come through to your phone. You can set conditions for certain phone numbers or specific times of day. If the conditions are not met, you can configure how you would like the call re-routed. Shared Call Appearance Shared call appearance will allow multiple phones to have your line assigned to them. This will allow you to make and receive calls from your line at multiple locations. You can also apply someone else s line in your company to your phone to make and receive calls as them. Three-Way Calling The three-way calling feature allows you to make a three-way call with two other parties. This would allow all three parties to communicate with each other simultaneously. Unlimited Virtual Faxing Virtual faxing allows you to send fax messages securely through your PC, tablet, mobile device, or fax machine. You receive one free unlimited virtual fax number with your Nextiva account, and you have the option to add additional virtual fax numbers to your account for an additional fee. Voic to Messaging The voic to messaging feature allows you to set up an address to where your voic messages can forward. It will allow you to listen to your voic messages directly from your computer or other portable device. Conference Bridge The conference bridge feature allows you to connect a large amount of people into a conference call. You receive up to one free conference bridge with your Nextiva account, and have the option to add conference bridges to your account for an additional fee. Nextiva Mobile App The Nextiva App combines voice and video into a single application that you can access from your desk phone, computer, or mobile device. Team Presence / IM Instant message your coworkers via the Nextiva App, adjust your availibility settings, and easily check the status of a contact to determine the best way to contact them. Call Recording Call recording service allows you to record your incoming and outgoing calls for review and training purposes. Custom Ringback The custom ringback feature allows your customers or clients to hear a music file of your choice, as opposed to ringing, when they call you.

5 . Nextiva Anywhere The Nextiva Anywhere feature allows you to connect your calls to any external number, such as a cell phone, and allow your cell phone to ring with your desk phone. You can also dial out from your cell phone and have the caller ID represent that the call is coming from your desk. Pre-Alerting Announcement The pre-alerting announcement feature allows you to play an audible greeting for incoming calls before your phone starts to ring. This could be used to inform customers of promotional offers, that your calls are being recorded, or any other information you want the caller to hear before speaking to you. Voic to Text This time-saving mobility feature uses speech recognition to translate voic messages to text that are delivered via or SMS.

NEXTOS 3.0 USER QUICK START GUIDE. nextiva.com/support

NEXTOS 3.0 USER QUICK START GUIDE. nextiva.com/support NEXTOS 3.0 USER QUICK START GUIDE nextiva.com/support The NextOS 3.0 portal is a web-based application for managing your Nextiva call features and settings. You will be able to manage call forwarding,

More information

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City CALL FEATURES USER GUIDE Houston Dallas Austin San Antonio Oklahoma City Table of Contents Account / Authorization Codes.... 3 Advanced Hunting.... 4 Anonymous Call Rejection... 4 Anywhere.... 5 Auto Attendant...

More information

Manage User Features

Manage User Features As an administrator for the AT&T Collaborate service, you can manage features for each user from the Users widget on the Collaborate homepage. First, you assign a feature to the user, and then turn the

More information

Calls. Make Calls. Make a Call. Procedure

Calls. Make Calls. Make a Call. Procedure Make, page 1 Answer, page 6 Video, page 10 Mute Your Call, page 12 Hold, page 12 Forward, page 15 Transfer a Call to Another Person, page 16 Conference and Meetings, page 16 Intercom, page 18 Supervise

More information

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide ACC-1143 PUG Polycom 4 and 6-Line Desk Phone Quick Reference Guide Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE... 2 WELCOME... 2 DESK PHONE... 2 HOW TO USE YOUR VERTICAL 4-LINE

More information

ENTERPRISE SUBSCRIBER GUIDE

ENTERPRISE SUBSCRIBER GUIDE ENTERPRISE SUBSCRIBER GUIDE Enterprise Subscriber Guide 880 Montclair Road Suite 400 Birmingham, AL 353 www. TABLE OF CONTENTS Table of Contents Introduction...6 Logging In...6 Navigation Bar, Sub-Menu

More information

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM POWERED BY XCHANGE TELECOM UNDERSTANDING THE KEYS ON YOUR The Hard keys may display a fixed function, may be programmed to display extensions or other frequently used functions like Speed Dial. The Soft

More information

Extension User Guide. S-Series Extension User Guide

Extension User Guide. S-Series Extension User Guide Extension User Guide Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel:+86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 1.0 Revised: 2016.06 1 Contents 1.

More information

SNOM M3 USER GUIDE TABLE OF CONTENTS

SNOM M3 USER GUIDE TABLE OF CONTENTS SNOM M3 USER GUIDE TABLE OF CONTENTS Handset 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 4 Hold and Resume 4 Multiple Call Handling 5 Transfer: 5 Direct

More information

Handling Calls with Cisco IP Communicator

Handling Calls with Cisco IP Communicator CHAPTER 3 Handling Calls with Cisco IP Communicator How to Handle Basic Calls, page 3-1 How to Make Conference Calls, page 3-18 How to Handle Advanced Call Features, page 3-22 How to Handle Basic Calls

More information

Table of Contents. HostedVoIP_End_User_Portal_0816rev4.doc Page 2 of 81

Table of Contents. HostedVoIP_End_User_Portal_0816rev4.doc Page 2 of 81 . CenturyLink Hosted VoIP End User Portal User Guide Table of Contents Portal Navigation... 4 Home Page Navigation... 4 Call Logs... 6 Exporting Call Logs... 7 Call Settings... 8 Call Waiting... 9 Auto

More information

Dear Valued Customer:

Dear Valued Customer: *Revised 5/08 Dear Valued Customer: We proudly welcome you to the Troy Cable Unlimited calling plan. Your Troy Cable Unlimited Voice plan provides digital quality features and affordability you won t find

More information

Logging Into the Web Portal

Logging Into the Web Portal V0610 Logging Into the Web Portal Open your Web browser application. In the address field, enter the external WebPortal address, https://lightpathvoice.com Click Go. In the Phone Number field, enter your

More information

Table of Contents. End_User_Portal_0617rev4.doc Page 2 of 78

Table of Contents. End_User_Portal_0617rev4.doc Page 2 of 78 . CenturyLink End User Portal User Guide Table of Contents Portal Navigation... 4 Home Page Navigation... 4 Call Logs... 6 Exporting Call Logs... 7 Call Features... 8 Call Recording... 8 Call Settings...

More information

These feature access codes let you use Collaborate features from your keypad.

These feature access codes let you use Collaborate features from your keypad. give you quick access to AT&T Collaborate SM features from the keypad on your phone. Your administrator controls your access to some of these features. You might not have access to all the features described

More information

Polycom VVX 310/410. Quick User Guide. weavehelp.com

Polycom VVX 310/410. Quick User Guide. weavehelp.com Polycom VVX 310/410 Quick User Guide Key Guide Message Waiting Indicator Hold/Line Keys Home Key Dial Pad Navigation Selection Key Transfer Key Messages Key Hold Key Headset Key Speakerphone Key Mute Key

More information

Accession Communicator for Mobile

Accession Communicator for Mobile Accession Communicator for Mobile Quick Start Guide ACCESSION COMMUNICATOR FOR MOBILE Your AireSpring phone service can be used to make or receive calls from your desk phone, your PC or MAC, and your mobile

More information

TPGBizPhone. Standard T42G IP Phone User Guide

TPGBizPhone. Standard T42G IP Phone User Guide TPGBizPhone Standard T42G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Customising Your Phone... 8 General Settings... 8

More information

First Communications Cloud IP PBX User Guide (Polycom)

First Communications Cloud IP PBX User Guide (Polycom) First Communications Cloud IP PBX User Guide (Polycom) 2017 Property of First Communications Contents Introduction... 3 General Phone Operations... 4 Polycom VVX 300 Series... 4 Polycom VVX 300 Series

More information

Hosted PBX Quick Start Guide

Hosted PBX Quick Start Guide Hosted PBX Quick Start Guide P 800.892.0163 628 Oregon Street, Hiawatha, KS 66434 www.rainbowtel.net Polycom VVX 300 6 line, Monochrome screen for utility applications Polycom VVX 500 12 line, color screen

More information

Brand New in WebLink. Configure Phones. Phone Directory

Brand New in WebLink. Configure Phones. Phone Directory Brand New in WebLink In addition to overhauling the look and feel, we ve taken this opportunity to add a number of brand new features and new functionality to your WebLink interface. Configure Phones (Settings

More information

User Guide. Business Hosted Voice

User Guide. Business Hosted Voice User Guide Business Hosted Voice Welcome! We want to help your business connect. We re sure you will enjoy the benefits of these services. Plus our plans will save you money. One call. One bill. One company.

More information

Hosted Voice. Mobility Feature Pack

Hosted Voice. Mobility Feature Pack Mobility Feature Pack Purpose: To provide an explanation and example of each feature and service that Spectrum Enterprise offers. Each item will provide the reader with the following: 1. Overview of the

More information

Polycom IP 430 User Guide

Polycom IP 430 User Guide Polycom IP 430 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP430 IP Phone... 3 Web Portal...3 Telephony Toolbar...4 Document Format...4 Feature Functionality...4 Feature

More information

User Guide. Business Hosted Voice

User Guide. Business Hosted Voice User Guide Business Hosted Voice 1 This User Guide explains how you can benefit from this service. If you have questions about your service, call our customer service team 24 hours a day 7 days a week

More information

User Guide: Panasonic KX-UT113

User Guide: Panasonic KX-UT113 User Guide: Panasonic KX-UT113 User Guide Contents: User Guide Contents:... 2 KX-UT113 Button Diagram... 3 Telephone Feature Overview... 4 KX-UT113 Features... 4 Reading the Display... 4 How to Use your

More information

IP Office 9621 Telephone Quick Reference Guide

IP Office 9621 Telephone Quick Reference Guide 9621 Telephone Quick Reference Guide Your 9621 Telephone The supports the 9621 telephone. The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main

More information

Avaya 9601 IP Deskphone SIP Quick Reference

Avaya 9601 IP Deskphone SIP Quick Reference Avaya 9601 IP Deskphone SIP Quick Reference Scrolling and navigation Release 7.0 Issue 1 August 2015 When navigating through the options and features on your telephone display, use the navigation arrows

More information

Polycom Soundpoint 650 IP Phone User Guide

Polycom Soundpoint 650 IP Phone User Guide 20 19 18 17 16 1 2 15 14 13 12 This guide will help you to understand and operate your new IP Phone. Please print this guide and keep it handy! 3 11 For additional information go to: http://www.bullseyetelecom.com/learning-center

More information

Advanced Networking, Inc. Telephone Facsimile

Advanced Networking, Inc. Telephone Facsimile Advanced Networking, Inc. Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com Basic Instructions for Your Grandstream GXP2160 IP Phone Visual Overview of the Phone Making a call 1. Do not

More information

SNOM 360 USER GUIDE TABLE OF CONTENTS

SNOM 360 USER GUIDE TABLE OF CONTENTS SNOM 360 USER GUIDE TABLE OF CONTENTS Keypad 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 5 Hold and Resume 5 Transfer: 6 Direct Transfer 6 Transfer to voicemail

More information

IP TELEPHONY Quick Reference Guide

IP TELEPHONY Quick Reference Guide Feature Access Codes for BROADCONNECT IP TELEPHONY Quick Reference Guide 1 *34Advice of Charge Activation The Advice of Charge service is responsible for gathering and generating the advice of charge information

More information

Cisco IP Phone 7906G and 7911G Basic User Guide

Cisco IP Phone 7906G and 7911G Basic User Guide CISCO IP PHONE 790G AND 7911G Hold Places the active call on hold, resumes a call on hold, and switches between an active call and an incoming call or an active call and a call on hold. 7 Keypad Works

More information

Quick Reference Guide.

Quick Reference Guide. TelNet OfficeEdge Complete Cisco SPA500 series phone. Quick Reference Guide. IP Phone/Calling Features VoiceMail Personal Assistant Toolbar Dialing Your Phone Calling Features To dial phone number or extension

More information

TPGBizPhone. Cordless W52P IP DECT Phone User Guide

TPGBizPhone. Cordless W52P IP DECT Phone User Guide TPGBizPhone Cordless W52P IP DECT Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Displaying information on LCD screen... 6 Icon Instructions... 7 Customising Your Phone...

More information

2 Log into Infinite Voice Admin Portal

2 Log into Infinite Voice Admin Portal May 2017 1 Table of Contents 1 Welcome 2 Log into Infinite Voice Admin Portal 3 The Main Menu 3.1 Change Admin Password Managing Group Features 3.2 Hunting Group 3.3 Call Pickup 3.4 Corporate Directory

More information

TPG BizPhone. Premium T48S IP Phone User Guide

TPG BizPhone. Premium T48S IP Phone User Guide TPG BizPhone Premium T48S IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menu and Fields...

More information

User Guide: Polycom SoundPoint IP335 Phone

User Guide: Polycom SoundPoint IP335 Phone User Guide: Polycom SoundPoint IP335 Phone User Guide Contents: User Guide Contents:... 2 IP335 Button Diagram... 3 Telephone Feature Overview... 4 IP335 Features... 4 Reading the Display... 4 How to Use

More information

VIRTUAL PBX USER GUIDE. All you need to know

VIRTUAL PBX USER GUIDE. All you need to know VIRTUAL PBX USER GUIDE All you need to know Customer Service At MyNetFone, we pride ourselves on delivering friendly and prompt customer service & technical support. So if you run into any questions or

More information

IPMobility IPedge/VIPedge Feature Description 3/25/14

IPMobility IPedge/VIPedge Feature Description 3/25/14 IPMobility IPedge/VIPedge Feature Description 3/25/14 OVERVIEW The Toshiba IPMobility App allows a mobile device to act as an IPedge or Strata CIX system extension and provides users with the access to

More information

Welcome to Cogeco Home Phone. Extended Home Phone User Guide

Welcome to Cogeco Home Phone. Extended Home Phone User Guide Welcome to Cogeco Home Phone Extended Home Phone User Guide Thank you for choosing Cogeco Home Phone. We re looking forward to providing you with superior phone service for your home. By choosing Cogeco,

More information

AT&T Unified Communications Services

AT&T Unified Communications Services AT&T Unified Communications Services UC Voice User s Guide For End Users V1.2 October, 2015 Disclaimer The contents of the document may be revised by AT&T at any time without notice. Please consult the

More information

RingCentral Office. User Guide

RingCentral Office. User Guide RingCentral Office User Guide RingCentral Office User Guide Table of Contents 4 Welcome to RingCentral 4 Activate Your Account 5 Your Account Security 8 Quickly Get Up and Running 8 Review Your User Profile

More information

Example Customer Scenarios

Example Customer Scenarios Example Customer Scenarios Vodafone One Net Business Example Customer Scenarios How One Net Collaboration makes a difference Inbound and Outbound calls Inbound Calls in to a user from an operator or via

More information

BlackBerry PTT Client Quick Reference Guide

BlackBerry PTT Client Quick Reference Guide BlackBerry PTT Client Quick Reference Guide Please note the following before using push-to-talk (PTT): Push-to-Talk contacts reside within the PTT application. You will need to launch the application to

More information

Call settings administrator guide. BT One Phone

Call settings administrator guide. BT One Phone 1 Call settings administrator guide BT One Phone 2 What s in this guide 1. Welcome to the BT One Phone 3 2. An introduction to the BT One Phone portal 4 3. Getting started 5 4. Call settings overview 9

More information

Changing Your Call Transfer and Screening Preferences

Changing Your Call Transfer and Screening Preferences Changing Your Call Transfer and Screening Preferences Changing Your Call Transfer Preferences, page 2 Changing Your Call Holding Preferences, page 3 Changing Your Call Screening Preferences, page 4 Changing

More information

Cisco IP Phone 7905G and 7912G for Cisco CallManager

Cisco IP Phone 7905G and 7912G for Cisco CallManager Phone Guide Cisco IP Phone 7905G and 7912G for Cisco CallManager License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel:

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions

More information

Telstra IP Telephony - Telstra IP Video Phone Feature Guide

Telstra IP Telephony - Telstra IP Video Phone Feature Guide 1. The Touch screen Your phone has a touch-sensitive screen. To access features or obtain information, tap the menu items, arrow keys, soft keys (the keys along the bottom of the touch screen) and field

More information

TPG BizPhone. Premium T48G IP Phone User Guide

TPG BizPhone. Premium T48G IP Phone User Guide TPG BizPhone Premium T48G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menu and Fields...

More information

Allworx User s Guide (Release x)

Allworx User s Guide (Release x) Allworx User s Guide (Release 6.8.1.x) -PAGE INTENTIONALLY LEFT BLANK- Table of Contents 1 VOICEMAIL...1 1.1 ACCESSING YOUR MESSAGE CENTER INBOX...1 1.2 LISTENING TO YOUR VOICEMAIL...2 1.3 SENDING VOICEMAIL

More information

Adding Cordless Handsets to Your OfficeSuite Simplicity System BVN 05

Adding Cordless Handsets to Your OfficeSuite Simplicity System BVN 05 Adding Cordless Handsets to Your OfficeSuite Simplicity System BVN 05 Welcome to OfficeSuite Simplicity Your new OfficeSuite Simplicity all-inclusive communication system is ready to be put to use. This

More information

CentraNet CustoPAK USER GUIDE. Telephone Number. Verizon Telephone Number. Switch Type: GTD-5 5ESS DMS 100 DMS 10

CentraNet CustoPAK USER GUIDE. Telephone Number. Verizon Telephone Number. Switch Type: GTD-5 5ESS DMS 100 DMS 10 CentraNet CustoPAK USER GUIDE Telephone Number Verizon Telephone Number Switch Type: GTD-5 5ESS DMS 100 DMS 10 INSIDE FRONT COVER Thank You for Selecting Verizon CentraNet CustoPAK Service. 1 Table of

More information

Cisco 504G, 514G, 508G, and 303G Initial Setup

Cisco 504G, 514G, 508G, and 303G Initial Setup Cisco 504G, 514G, 508G, and 303G Initial Setup 1 Handset 2 Message Waiting Indicator 3 LCD Screen 4 Line keys 5 Softkey buttons 6 Navigation button 7 Messages button 8 Hold button 9 Setup button 10 Mute

More information

Telephone Features User Guide. BCM 4.0 Business Communications Manager

Telephone Features User Guide. BCM 4.0 Business Communications Manager Telephone Features User Guide BCM 4.0 Business Communications Manager Document Status: Standard Document Version: 03 Part Code: N0060608 Date: June 2006 Telephone button icons Use this guide as a quick

More information

SVM/SVMi E-Series USER GUIDE

SVM/SVMi E-Series USER GUIDE SVM/SVMi E-Series USER GUIDE June Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America also

More information

ActivePBX Administrator s Guide

ActivePBX Administrator s Guide ActivePBX Administrator s Guide CONTENTS Preface... v Document Conventions... v Glossary Conventions... v 1. Accessing the Admin Web Portal... 6 Logging in to the Web Portal... 7 Understanding the Admin

More information

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE AVAYA 9608 IP Phone QUICK REFERENCE GUIDE The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

More information

OnCall Voice. User Guide. Revision Last Updated October 18, 2017 By, Pedro Tomas 2017 TRACI.net

OnCall Voice. User Guide. Revision Last Updated October 18, 2017 By, Pedro Tomas 2017 TRACI.net OnCall Voice User Guide Revision 1.2 - Last Updated October 18, 2017 By, Pedro Tomas 2017 TRACI.net Welcome To OnCall Voice!... 3 About This User Guide... 3 Supported Devices... 3 Need More Help?... 3

More information

Com.X PBX. End User Guide. Version 1.1, 8 September Far South Networks

Com.X PBX. End User Guide. Version 1.1, 8 September Far South Networks Com.X PBX End User Guide Version 1.1, 8 September 2010 Document History Version Date Description of Changes 1.0 10/01/01 Preliminary 1.1 10/10/08 Added instructions for remote voice mailbox access, completed

More information

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features.

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features. TelNet OfficeEdge Complete Polycom SoundPoint 550 IP Phone. Reference Guide IP Phone/Calling Features Voice Mail Personal Assistant Toolbar Dialing To dial phone number or extension Lift your handset and

More information

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features

Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Inter-Tel Axxess Executive Digital Terminal Reference Guide to Frequently Used Features Making Calls Make an Outside Call: 1. With our without lifting the handset, press 2. Dial the desired number (if

More information

8x8 Virtual Offce Mobile User Guide for ios

8x8 Virtual Offce Mobile User Guide for ios 8x8 User Guide for ios Works with iphone, ipad and ipod Touch Version 4.0, October 2012 The Champion For Business Communications Table of Contents introduction...3 Features...3 Technical requirements...4

More information

Advanced Networking, Inc. Telephone Facsimile

Advanced Networking, Inc. Telephone Facsimile Advanced Networking, Inc. Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com IPitomy Web Programming Instructions with Aastra 57i Phone Use this address to access the IPitomy System: Logging

More information

User Guide: Sprint Direct Connect Plus - ios. User Guide. Sprint Direct Connect Plus Application. ios. Release 8.3. December 2017.

User Guide: Sprint Direct Connect Plus - ios. User Guide. Sprint Direct Connect Plus Application. ios. Release 8.3. December 2017. User Guide Sprint Direct Connect Plus Application ios Release 8.3 December 2017 Contents 1. Introduction and Key Features... 6 2. Application Installation & Getting Started... 8 Prerequisites... 8 Download...

More information

M7100 Telephone User Guide

M7100 Telephone User Guide M7100 Telephone User Guide - Issue 02a - (03 October 2011) 2011 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and

More information

Basic Features Guide

Basic Features Guide Basic Features Guide This guide will walk you through the basic features and functions of the SpectrumVoIP Phone System. Version 1.1 Placing and Receiving Calls In order to place a call on your Spectrum

More information

Model SoftPhone for Pocket PC. User Guide

Model SoftPhone for Pocket PC. User Guide Model 8601 SoftPhone for Pocket PC User Guide Notice This Inter-Tel user guide is released by Inter-Tel, Inc. as a guide for end-users. It provides information necessary to use the Model 8601 SoftPhone

More information

SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL. Meet the future. Today.

SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL. Meet the future. Today. SELF-HELP GUIDe USER MANUAL HBT CUSTOMER PORTAL Meet the future. Today. Part of Telkom Business Connexion s Next Generation Networks and Services is the new Hosted Business Telephony (HBT) service. HBT

More information

Automated Attendant and Voice Mail System

Automated Attendant and Voice Mail System LX Automated Attendant and Voice Mail System User s Guide Nothing contained in this guide shall be deemed to be, and this guide does not constitute, a warranty of, or representation with respect to, any

More information

ANALOGUE TELEPHONE USER GUIDE

ANALOGUE TELEPHONE USER GUIDE ANALOGUE TELEPHONE USER GUIDE Table of Contents General Information Answering Calls Making Calls Page 1 2 Placing A Call On Hold Transferring Calls Conference Call Park Tone Override Page 3 4 Voice Over

More information

Quick Reference Guide

Quick Reference Guide Please note the following before using push-to-talk (PTT) Push-to-talk contacts reside within the PTT application. You will need to launch the application first. Contacts and groups set up by a corporate

More information

managedip Hosted TDS Table of Contents Administrator User Guide

managedip Hosted TDS Table of Contents Administrator User Guide Table of Contents Administrator Hierarchy... 2 Enterprise Set Up... 3 Group Set Up... 4 Department Set Up... 7 User Set Up... 8 Group Services... 9 Configuration of Group Services... 9 Auto Attendant...

More information

Telstra VVX410 Phone Guide

Telstra VVX410 Phone Guide Select Save Config to Save the Config Your phone will automatically reboot Note 1: Restarting the phone may take a few minutes Note 2: If your phone has been preconfigured the QSetup soft key will not

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 Version 1.4 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

User Web Interface. Administration Guide. Release 21.0 Document Version 3

User Web Interface. Administration Guide. Release 21.0 Document Version 3 User Web Interface Administration Guide Release 21.0 Document Version 3 9737 Washingtonian Boulevard, Suite 350 Gaithersburg, MD 20878 Tel +1 301.977.9440 WWW.BROADSOFT.COM BroadWorks Guide Copyright Notice

More information

Zultys Mobile Communicator for iphone

Zultys Mobile Communicator for iphone October 11 Zultys Mobile Communicator for iphone Author: Zultys Technical Support Department This document covers basic use of your Zultys Mobile Communicator for iphone application. The Zultys Mobile

More information

SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D

SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D FOR TECHNICAL TIPS PLEASE VISIT OUR WEBSITE www.conversetelecom.com 2 Table of Contents

More information

STANDARD TELEPHONE USER GUIDE

STANDARD TELEPHONE USER GUIDE STANDARD TELEPHONE USER GUIDE Release 1, 2, 3, and 4 COPYRIGHT 1992 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means graphic,

More information

Short Codes - Social and Public Services. Web Portal. Please visit our website at

Short Codes - Social and Public Services. Web Portal. Please visit our website at Service Electric Cable TV and Communications Telephone Guide Service Electric offers a variety of features with their state of the art telephone service. This brochure will guide you through the basic

More information

BT Cloud Phone. User guide for My Extension

BT Cloud Phone. User guide for My Extension BT Cloud Phone User guide for My Extension 2 What s in this guide 999 or 112 emergency calls Each BT Cloud Phone number is registered to a specific address, so when you make a 999 or 112 call from this

More information

AT&T Phone For Business User Guide

AT&T Phone For Business User Guide AT&T Phone For Business User Guide Table of Contents Welcome Welcome/Contact and Support...3 AT&T Phone for Business Accessing AT&T Phone for Business... 3-6 How to Register...4 Account Overview Voicemail

More information

Avaya 9640 IP Telephone End User Guide

Avaya 9640 IP Telephone End User Guide Avaya 9640 IP Telephone End User Guide 9640 IP Telephone End User Guide 1 P age Table of Contents About Your Telephone... 3 9640 IP Telephone Button/Feature Descriptions... 3 Scrolling and Navigation...

More information

Getting Started Guide 8x8 Phone System End User

Getting Started Guide 8x8 Phone System End User Getting Started Guide 8x8 Phone System End User Prepared by: Katherine Fox KFox@championhomes.com August 2013 Getting Started Guide, 8x8 Phone System End User 1 Table of Contents Topic Page Agenda 3 Introduction

More information

Polycom 330 User Guide. Polycom IP 330 User Guide

Polycom 330 User Guide. Polycom IP 330 User Guide Polycom 330 User Guide Polycom IP 330 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP330 IP Phone... 3 Web Portal...3 Telephony Toolbar...3 Document Format...4 Feature

More information

Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy.

Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy. Calling Features User Guide Call Forwarding Busy Line Fixed Allows you to redirect calls to another telephone number when your telephone line is busy. 2. Press *90 3. When you hear the interrupted dial

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) For Cisco Unified IP Phone 8941 and 8945 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San

More information

AT&T System 25. Attendant Console. Direct Trunk. User Guide

AT&T System 25. Attendant Console. Direct Trunk. User Guide AT&T System 25 Direct Trunk Attendant Console. User Guide 1989 AT&T All Rights Reserved Printed in USA TO ORDER COPIES OF THIS DOCUMENT REFER TO DOCUMENT NUMBER 555-540-701. Contact: Your AT&T sales representative,

More information

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) For Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Americas Headquarters Cisco Systems, Inc. 170 West Tasman

More information

UNITY MOBILE FOR WP 8.1 END USER GUIDE

UNITY MOBILE FOR WP 8.1 END USER GUIDE UNITY MOBILE FOR WP 8.1 END USER GUIDE Contents 1. Introduction... 3 2. How It Works... 4 3. Getting Started... 5 3.1 Login... 5 3.2 Linking Unity to the Mobile Device... 5 3.3 Specifying the Outgoing

More information

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs.

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs. BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone is a call-management service that s hosted in the cloud and uses the latest Voice over IP (VoIP) technology. So you have

More information

Polycom IP 7000 User Guide

Polycom IP 7000 User Guide Polycom IP7000 User Guide Polycom IP 7000 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP4000 IP Phone... 3 Web Portal...4 Telephony Toolbar...4 Document Format...5 Feature

More information

NEC UNIVERGE SV8100 Telephone & Voic Quick Reference Guide

NEC UNIVERGE SV8100 Telephone & Voic Quick Reference Guide NEC UNIVERGE SV8100 Telephone & Voicemail Quick Reference Guide For Questions on Your Telephone or Voicemail Call: Valerie Young Warner Telecom Group 206-575-4200 Ext. 301 vyoung@warnertel.com 12 Alphanumeric

More information

1 P age NEXTIVA CALL CENTER. Supervisor User Guide. nextiva.com/support 2015 NEXTIVA, ALL RIGHTS RESERVED

1 P age NEXTIVA CALL CENTER. Supervisor User Guide. nextiva.com/support 2015 NEXTIVA, ALL RIGHTS RESERVED 1 P age NEXTIVA CALL CENTER Supervisor User Guide nextiva.com/support 2015 NEXTIVA, ALL RIGHTS RESERVED 2 P age Creating Employees... 3 Creating an Employee... 3 Assigning Licenses to Employees... 7 Schedules...

More information

Software Features. Software Features

Software Features. Software Features Allworx Software Features Software Features Allworx Advanced options for improved communications. Allworx provides a wide range of software feature options to help your business increase its productivity,

More information

ACCESSLINE communications. SmartNumber Enterprise TM. USER GUIDE Windows Version USER GUIDE

ACCESSLINE communications. SmartNumber Enterprise TM. USER GUIDE Windows Version USER GUIDE ACCESSLINE communications USER GUIDE Windows Version SmartNumber Enterprise TM USER GUIDE WELCOME Welcome to AccessLine s TeleDesk, a powerful tool that helps you easily manage your communications right

More information

Call Center Agent Guide. Part No. P March 2004

Call Center Agent Guide. Part No. P March 2004 Call Center Agent Guide Part No. P0606199 03 23 March 2004 2 Call Center Agent Guide Copyright 2004 Nortel Networks All rights reserved. 2004. The information in this document is subject to change without

More information

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones)

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) DISPLAY FEATURES: (4 soft keys) 573-874-0101 PROG Used to program keys RING Volume of the Ring Tone INFO Date/Time/Day of Week MENU Personal/System/

More information

Standard Features List

Standard Features List 1-VoIP Standard Features List Feature Description Activation 911 911 is available on all accounts. To update your 911 address, scroll down and click on new location to allow the form to be filled out.

More information