IBM Tivoli Network Manager Entry Edition

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1 Increase network performance with real-time discovery, topology visualization and root-cause analysis IBM Highlights Leverage a product tailor-made to manage even the most complex, heterogeneous enterprise networks Help increase the availability and performance of critical business services by leveraging advanced correlation, automated diagnostics and real-time root-cause analysis Prioritize and address your most critical network events with accurate network visibility and advanced drilldown capabilities Help minimize unnecessary hardware investments and network complexity with visibility into unused or underused devices Know where to apply patches and tighten security with an accurate inventory of devices and operating system versions From routers and servers to the composite applications that make up business services, network operations managers struggle to understand what is happening between business-critical assets that are spread across the infrastructure. This, combined with an inability to view the network topology, makes it especially challenging for IT organizations with smaller staffs and budgets that are routinely charged with doing more with less. Network administration particularly manual problem determination is time-consuming, but necessary in order to maintain optimum service levels. Network managers need a way to discover and clearly view network assets and to monitor the network in real time to speed problem resolution, increase customer satisfaction and minimize manual intervention. IBM Tivoli Network Manager Entry Edition addresses this need by discovering all your network resources and providing you with clear visibility into your network, so you are better able to analyze events and repair potential problems before they affect the business. Fast to deploy and easy to manage, Tivoli Network Manager Entry Edition automatically detects and monitors network assets, signals administrators when a problem occurs, then zooms in to show administrators exactly where the problem originates. Once this has been determined, the product will also help you identify and correct the root cause of the problem, enabling you to reduce mean time to resolution, enhance customer satisfaction, and cut time and costs associated with manual intervention.

2 With Tivoli Network Manager Entry Edition, you can: Simplify the management of complex, heterogeneous networks. Optimize resources and streamline provisioning through network discovery and reconciliation. Cut operational costs and delay, or avoid infrastructure expansion costs. Leverage a product tailor-made for enterprise networks. is especially designed for organizations that need the robustness of a service provider network management product, yet seek a solution that is effortless to install and configure. Tivoli Network Manager Entry Edition delivers by providing real-time discovery and connectivity modeling to give you a clear, accurate network view. The product offers: Visualization and monitoring of the discovered network. Event management and prioritization. Logical and physical topology maps. Root-cause analysis for layer 2 and 3 networks, including IP, Ethernet and multiprotocol label switching (MPLS). Advanced fault correlation and diagnosis capabilities. Network management reports. makes it easy to see physical and logical relationships and automatically identifies root-cause events. Quickly resolve business-impacting problems can help your staff quickly identify the root causes of network downtime to significantly reduce the effort and time it takes to resolve network faults. When problems occur, the software uses its knowledge of your network s topology to determine which events are critical to resolving the problem and which are merely symptoms. In addition to helping operators prioritize their response, the dynamically generated network maps of provide an intuitive interface to navigate down to the root problematic node or port. Once there, the network operator can immediately view data about other impacted devices and enduser systems. By rapidly isolating the root causes of network downtime right down to the node and port levels you can effectively address problems before they become outages that disrupt the business. Address your most critical network events with accurate network visibility Use flexible views available in Tivoli Network Manager Entry Edition to show you the information you need, when you need it. Hop view displays network connectivity centered around a particular device. Displayed topology includes every device connected to that device within a configurable number of hops to control how much information is presented. Network view enables users to browse the managed network.

3 Leverage the advanced network management capabilities of Tivoli Network Manager Entry Edition: A combined view of layer 2 and 3 network technologies, including IP, Ethernet and MPLS Support for heterogeneous environments, including technology from Cisco, Juniper Networks, Alcatel-Lucent, Nortel and Huawei Support for Simple Network Management Protocol (SNMP) Versions 1, 2c and 3 Topology-based root-cause analysis to identify causes of network downtime A flexible architecture built on an open network topology model Minimal map administration via automatic partitions of network views based on configurations Customizable monitoring for different environments using a Web-based, graphical user interface With these detailed views into your network, you can use Tivoli Network Manager to collect and distribute IP network data, and build and maintain knowledge about physical and logical network connectivity. With accurate network visibility, you can efficiently and effectively visualize and manage multiple network types and, more importantly, the services delivered across them. As new services are added, Tivoli Network Manager automatically assimilates and monitors new network technologies. Use Tivoli Network Manager Entry Edition to: Discover your network components and relationships. Build a network model. Continuously monitor your network for problems. Perform root-cause analysis. Prioritize events according to business impact. Continuous proactive monitoring helps detect and repair service degradations The best time to address a network problem is before it impacts business services and your customers. proactively detects progressive service degradation and when a complex set of symptoms is identified communicates potential problems. The product analyzes standard and vendor-specific SNMP management information base (MIB) information from devices to pinpoint the underlying cause of device problems. Real-time, devicespecific diagnosis capabilities in Tivoli Network Manager Entry Edition will help determine why a device deviates from normal behavior and the embedded MIB browser will enable you to dig deep to resolve problems. The topology maps and device structure browser support the launch of contextsensitive operational, administrative and maintenance tools to diagnose a problem on a specific node or interface. Use the default tools or add and customize tools for specific user roles. Configure to match your environment includes a Web-based graphical user interface (GUI) that offers per-user customizable views, including: Device structure browser to see a device configuration. Network discovery for configuring and tracking the status of discoveries. Monitor configuration of the active monitoring and SNMP polling functionality. Automate routine network management tasks Automated discovery helps avoid unnecessary purchases With employee turnover, geographically dispersed teams and organizational silos, it s hard to track new resources as they are continually added to your network. Because Tivoli Network Manager Entry Edition enables you

4 to discover what devices are available in your network, you are better able to understand which resources are underused or unused, as well as which resources are not being monitored. With an accurate inventory, you are better able to avoid overpurchasing. You also gain ready knowledge of which resources are available, as soon as they are needed. Automatically discover layer 2 and layer 3 network devices and connectivity includes a discovery engine that monitors network resources for real-time status and automatically updates its database with new information as the network changes. It will automatically discover IP networks, and gather and map topology data to obtain a complete picture of layer 2 and layer 3 devices. It captures not only the overall inventory, but also the physical, port-to-port connectivity between devices, including: Virtual private network (VPN). Virtual local area network (VLAN). Asynchronous transfer mode (ATM). Frame relay. automatically generates and maintains network maps. As the network Clear reports identify newly discovered resources and the health of managed resources to help improve your control over the network. changes, the software dynamically updates the topology database and maps. Automatic network discovery and topology maintenance provides an ideal, time-saving and more accurate alternative to manual processes. Facilitate service delivery and asset management with an open information model Because Tivoli Network Manager Entry Edition stores all discovered asset data in the open, accessible IBM Network Connectivity and Inventory Model a standardsbased network topology model you can easily access rich reports and reconciliation information to enhance asset management. By drawing on information from the Network Connectivity and Inventory Model, your organization can: Determine the viability of new services and available capacity for service deployment helping minimize time to market and deferred capital expenditures. Facilitate efficient, error-free order-to-cash service delivery operations. Discover hidden and existing assets to help optimize asset utilization and avoid overpurchasing. Reduce maintenance expenses by understanding how many network devices are actually being used.

5 Asset management will also help with security and planning, because not only are network assets continually shifting, so are their OS levels. When you receive an OS patch, perhaps to address a security flaw, Tivoli Network Manager Entry Edition delivers an accurate view of devices and their OS levels to help you scope the upgrade work, assess the vulnerability and ultimately support compliance. Growing with your business As your business processes mature and your network grows, Tivoli Network Manager Entry Edition protects your network management investment. It integrates with the Tivoli portfolio and other tools to provide network information that enables you to help improve process efficiency. Tivoli Network Manager Entry Edition comes complete with a quick-start installer and the proven technology of IBM Tivoli Netcool/OMNIbus and IBM Tivoli Netcool /Webtop, which provide event management and event-centric graphical views. As your network grows, IBM provides an easy migration path from to IBM Tivoli Network Manager IP Edition, Tivoli Netcool/OMNIbus and Tivoli Netcool/Webtop for larger and more complex environments. at a glance Supported platforms: IBM AIX 5.3 on IBM System p Sun Solaris 9 and 10 on Sun Microsystems UltraSPARC Red Hat Enterprise Linux ES/AS 3.0 on Intel Pentium 32-bit (x86-32) and ES/AS 4.0 on x86-32 and x86-64 (AMD64) SUSE Enterprise Linux 9.0 and 10.0 on x86-32 and x86-64 (AMD64) Microsoft Windows Server 2003 x86-32 and x86-64 (AMD64) Supported networks: IP Hot standby routing protocol (HSRP) Continuous data protection (CDP) Ethernet Virtual local area networks (VLANs) MPLS IP VPNs Layer 2 and 3 Ethernet VPNs IP over ATM (xdwm, SONET/SDH, ATM, xdsl) For more information service excellence in support of your To learn more about how Tivoli Network business objectives through integration and automation of processes, Manager Entry Edition can help your organization more effectively discover workflows and tasks. The security-rich, and manage your network devices, open standards based Tivoli service contact your IBM representative or IBM management platform is complemented by proactive operational Business Partner, or visit ibm.com/tivoli management solutions that provide About Tivoli software from IBM end-to-end visibility and control. It Tivoli software provides a set of offerings and capabilities in support of Services, IBM Support and an active is also backed by world-class IBM IBM Service Management, a scalable, modular approach used to Tivoli customers and business partners ecosystem of IBM Business Partners. deliver more efficient and effective can also leverage each other s services to your business. Helping best practices by participating in meet the needs of any size business, independently run IBM Tivoli User Tivoli software enables you to deliver Groups around the world visit

6 Copyright IBM Corporation 2007 IBM Corporation Software Group Route 100 Somers, NY U.S.A. Produced in the United States of America 9-07 All Rights Reserved AIX, IBM, the IBM logo, Netcool, Netcool/OMNIbus, System p and Tivoli are trademarks of International Business Machines Corporation in the United States, other countries or both. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Microsoft and Windows Server are trademarks of Microsoft Corporation in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others. Disclaimer: The customer is responsible for ensuring compliance with legal requirements. It is the customer s sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer s business and any actions the reader may have to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law or regulation. TID14001-USEN-00