NeTracker. The Perfect Protocol Analyzer for Wireline Network Operators and Network Equipment Manufacturers

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Bruno Hood
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The Perfect Protocol Analyzer for Wireline Network Operators and Network Equipment Manufacturers NeTracker NeTracker is a highly integrated, scalable analyzer for troubleshooting and maintaining

It is an ideal tool for solving abnormal release failures, conducting ongoing network optimizations, and verifying quality of service (QoS) at the network and service levels.

1 The Perfect Protocol Analyzer for Wireline Network Operators and Network Equipment Manufacturers NeTracker NeTracker is a highly integrated, scalable analyzer for troubleshooting and maintaining complex multi-protocol/multi-interface wireline networks. It is an ideal tool for solving abnormal release failures, conducting ongoing network optimizations, and verifying quality of service (QoS) at the network and service levels. NeTracker is the Next- Generation Networks testing and analysis tool Based on a powerful hardware architecture, NeTracker simultaneously monitors signaling protocols and network traffic, performing the in-depth analysis necessary to unmask difficult network and equipment problems often hidden by interworking issues. The NeTracker is flexible. In conjunction with the Accanto Systems TAMS (Traffic Analysis & Monitoring System) platform, NeTracker can also be used as a high-performance distributed probe in a network-wide monitoring, analysis and reporting system. In this capacity, the NeTracker effortlessly monitors all calls and data services, collecting and correlating critical data for use in central analysis by TAMS. Once configured, NeTracker can be easily operated by moderately skilled personnel. Features Benefits Advanced simulation and monitoring capabilities through an intuitive graphical user interface Ease of operation Scalability Multiple user IMS/NGN VoIP Supports up to 8 different protocol stacks with each test Remote access NeTracker Field-proven technology Simultaneous use as a troubleshooting tool and as a distributed probe with TAMS Maximum use of capital investment SS7 Sigtran Support for NGN (IMS, VoIP, Sigtran) and legacy (SS7, ISDN) networks accantosystems.com

2 Advanced Protocol and Interface Analysis The NeTracker is the only integrated tool that can fully verify, monitor and troubleshoot the signaling and services deployed over PCM, ATM and LAN networks over a variety of popular protocols. Multi-interface correlation provides an end-to-end view of all calls and transactions on the network. NeTracker was also designed to perform both intrusive and non-intrusive QoS measurements. Tightly-Coupled Passive and Active Monitoring NeTracker s monitoring functions are tightly integrated with simulation capabilities for full-visibility testing. Script-based simulation development tools can easily define precise call flows and message parameters to create realistic interworking tests that exercise networks and network-equipment operation. Automatic call generation further simplifies test configuration. Run multiple Tests with Multiple Protocol Stacks NeTracker runs up to three simultaneous tests with up to 8 different protocol stacks per test. It actively monitors several interfaces at the same time, while stressing the critical functionality that network equipment under test should provide. Test configurations and results are saved in libraries, allowing network and equipment performance to be measured consistently over time, ensuring that revisions in hardware, firmware or software do not impact network performance. In addition, basic sets of tests can be defined and then performed each time a component changes. With NeTracker s simultaneous multi-interface monitoring and correlation, the Call Detail Record (CDR) illustrated below displays signaling messages from different interfaces in a single, comprehensive view 2 :: The Perfect Protocol Analyzer for Wireline Operators

Applications For Network Equipment Manufacturers (NEMs) While operators have historically purchased individual network elements from NEMs, there is growing demand for NEMs to provide complete network

3 Applications For Network Equipment Manufacturers (NEMs) While operators have historically purchased individual network elements from NEMs, there is growing demand for NEMs to provide complete network solutions. In this case, the NeTracker becomes a key part of the complete solution as a highly integrated network diagnostic and troubleshooting tool. Additionally, for NEMs who offer network monitoring and management to operators, the NeTracker provides all capabilities for real-time network monitoring, alarming, reporting and troubleshooting. For Network Operators Network Operators can benefit from NeTracker s test and simulation capabilities: Software Release Testing Verify software revisions from network equipment manufactures in the lab before deploying in the live network. Network Operation and Maintenance NeTracker s ability to store test routines, combined with its ease-of-use and remote operations capabilities makes it a preferred choice of operators worldwide. Back Office Application Testing Process large amounts of data for the analysis of complex scenarios and service tuning. QoS Testing Performs intrusive QoS measurements (e.g. generating end-to-end calls and non-intrusive measurements (e.g. monitoring actual calls and assigning voice scores). Example of statistical and graphical test results. This figure shows a list of all signaling errors that occurred during monitoring, sorted from most-to-least common. The pie chart provides at-aglance network status. accantosystems.com 3

4 NeTracker provides all features necessary to quickly extrapolate Key Performance Indicators (KPIs) from huge amounts of stored data. This allows operators to optimize network resources, maximize service quality and simulate/test actual services before they are deployed. Other NeTracker applications and features are described in the following table. Application Area NeTracker Feature Description IMS for: R&D labs Manufacturers IMS Application Developers Network Validation for SIP- Based PBX and SIP phones. NGN operators moving to an IMS compliant networks SIP Simulation IMS Network Monitoring Defines/tests call flow and message parameters in order to simulate all possible scenarios to test the involved devices. The automated call generation tests the involved nodes (such as the SIP proxy). SIP scenario definitions allow users to easily configure test parameters. SIP simulations evolve to keep pace with new services, network capabilities and SIP specifications. Monitor IMS network with a large amount of traffic, analyzing the services and protocols involved (signaling messages) to create an endto-end view with NeTracker correlation features. Useful for fixed operators migrating towards an IMS-based network with massive amount of companion RTP traffic VoIP for: Network Operators NEMs VoIP Interworking Verification Multi-interface correlation provides an end-to-end view of calls/transactions. VoIP monitoring suite is able to cover all VoIP protocols and more. Intrusive and non-intrusive QoS measurements. VoIP simulation suite includes SIP automatic and script-based cal generation. SS7/Sigtran for: Convergence of PSTN and IP-Based Networks SS7 Interworking Verification Troubleshoot network problems between legacy and NGN networks (over PCM, ATM and LAN links). 4 :: The Perfect Protocol Analyzer for Wireline Operators

5 Scalability A key benefit of NeTracker lies in its modular, scalable architecture. Here is an example of the typical life of a NeTracker system: 1. A basic NeTracker is purchased for a specific monitoring or simulation application, configured with only the required options. 2. Monitoring or simulation capabilities are enhanced by adding software packages or expansion cards. 3. A distributed solution is created by purchasing additional NeTrackers to remotely monitor several locations at the same time. Accanto Systems also provides a PC software application to manage these additional units and correlate the data. In this capacity, they can trace calls across the network while testing is in progress. 4. Finally, a more sophisticated network-wide analysis and reporting platform can be created by adding the centralized Telecom Traffic Analysis and Monitoring System (TAMS), using the NeTrackers as distributed probes. The combined NeTracker/ TAMS system can analyze huge amounts of network data with dedicated statistics or database queries. This type of progressive investment mitigates the risk of purchasing costly system/test solutions that often do not work as promised. This modular approach adds functionality one piece at a time as required. The result is a tailored solution with all of the capabilities and none of the risk, plus a higher degree of flexibility to change test and simulation capabilities as a network grows and evolves. Ease of Operation NeTracker incorporates an easy-to-use graphical interface that supports up to 8 users simultaneously through a TCP/ IP network. NeTracker also allows users to independently customize the trace, apply filters, perform statistical analysis, decode messages, analyze Call Detail Records (CDR) and correlate events through multiple protocols and interfaces. A built-in security administration system prevents unauthorized usage. For each available protocol, NeTracker offers: Physical layer status and statistics Call Detail Records Customizable Protocol Trace Arrowed diagrams for Trace and CDR Display Filters for Trace and CDR and text search filter Statistics on all the main protocol events Call statistics Disconnection statistics CDR-to-frames correlation Frame-to-CDR function CDR forwarding to external systems Multi-interface and multi-protocol CDR correlation accantosystems.com 5

6 Advanced Protocol and Interface Analysis The NeTracker is the only integrated tool that can fully verify, monitor and troubleshoot the signaling and services deployed over PCM, ATM, and LAN networks over a variety of popular protocols. Multi-interface correlation provides an end-to-end view of all calls and transactions on the network. NeTracker was also designed to perform both intrusive and non-intrusive QoS measurements. IP capture filters performed at HW level allow to focusing the analysis on the IP protocols that matter the most and greatly increase the overall performances. Supported Protocols for Monitoring IMS/MMD Network - SIP - Diameter / Radius - COPS Sigtran - SCTP, M2UA, M3UA, SUA, IUA, M2PA VoIP Network - H SIP (over UDP/TCP) - SIP-T, SIP-I - MEGACO/H MGCP - RTP/RTCP SS7 Networks - ISUP (national variants: Japan, New Zealand, Australia, Finland, France, Singapore, Hong Kong, Switzerland, Germany, Austria, China, Spain, Sweden) - MAP - INAP, INAP+, AIN, CAP - BICC ISDN Networks Supported Protocols for Active Testing VoIP / IMS Networks - SIP SS7 Networks - ISUP ISDN Networks 6 :: The Perfect Protocol Analyzer for Wireline Operators

NeTracker Series NeTracker 1000-QX Portable unit that monitors all protocols in wireless networks.

10/100/1000 optical PAE-BRI 8 Basic Rate Interface (1) Maximum 8 in ATM mode NeTracker 6000-QX / 6500-QX High performance rack-mounted unit that offers additional capacity, larger HD storage and

NeTracker 9000-QX / 9500-QX Rack-mounted unit designed to monitor Next Generation and Broadband Networks.

7 NeTracker Series NeTracker 1000-QX Portable unit that monitors all protocols in wireless networks. Board Type ports Interface type PAE-E1T1 24 (1) E1/T1/PCM/ATM PAE-XPRO Mbps ATM PAE-XPRO Eth.10/100/1000 PAE-GIGA 4 Eth.10/100/1000 electrical PAE-GIGA 16 Eth.10/100/1000 optical PAE-BRI 8 Basic Rate Interface (1) Maximum 8 in ATM mode NeTracker 6000-QX / 6500-QX High performance rack-mounted unit that offers additional capacity, larger HD storage and redundant power supply for active/passive monitoring and probe application. The 6500 model manages 30% more of CDRs if compared with the 6000 and it is NEBS compliant. NeTracker 9000-QX / 9500-QX Rack-mounted unit designed to monitor Next Generation and Broadband Networks. Its RAID controller coupled with its capability to store up to 10 terabytes allows the simultaneous monitoring and analysis of both the Control Plane of the MSS and the Control and User Plane of the Media Gateways. The 9500 model manages 30% more of CDRs if compared with the 9000 and it is NEBS compliant. Board Type ports ports with Exp. boxes Interface type PAE-E1T1 20 (1) 68 E1/T1/PCM/ATM PAE-XPRO Mbps ATM PAE-XPRO Eth.10/100/1000 PAE-GIGA 12 - Eth.10/100/1000 el. PAE-GIGA 8 - Eth.10/100/1000 op. PAE-BRI 8 - Basic Rate Interface (1) Maximum 8 in ATM mode Board Type ports ports with Exp. boxes Interface type PAE-E1T1 24 (1) 72 E1/T1/PCM/ATM PAE-XPRO Mbps ATM PAE-XPRO Eth.10/100/1000 PAE-GIGA 12 - Eth.10/100/1000 el. PAE-GIGA 8 - Eth.10/100/1000 op. PAE-BRI 8 - Basic Rate Interface (1) Maximum 8 in ATM mode Note: For combination of different PAEs, please contact the Accanto Systems sales team (sales@accantosystems.com) accantosystems.com 7

8 Physical Specifications Model Format Power Dimensions Weight Environmental 1000-QX 6000-QX 6500-QX 9000-QX 9500-QX Portable 4 Units, 19 Rack Mount 3 Units, 19 Rack Mount Universal power supply V AC, 50/60 Hz, 350W Universal Redundant Power Supply V AC, 50/60 Hz, 460W Optional -48V DC PS 360W) Triple Redundant V AC Universal Power Supplies (100/240 VAC, 650 W) 17.5 x 13.1 x 9.6 (445 mm x 333 mm x 245 mm) 19 x 7 x 26.5 (482 mm x 178 mm x 673 mm) 19 x 5.25 x 28 (482 mm x 134 mm x 699 mm) lb (16.5 kg) fully equipped 55 lb (25 kg) fully equipped lb (45 kg) fully equipped Operating temperature: 10 /+35 C Storage temperature: -20 /+65 C Humidity: 8% to 90% non-condensing Expansion Boxes Expansion boxes are used to increase the maximum amount of either ATM or E1/T1 physical interfaces. Each probe can host only one Expansion Box through one PCI-E x1 slot. The software license to manage the additional boards is included in the package. Part Number ports Interface type Compatibility with 6000/6500 models Compatibility with 9000/9500 models Dimensions Weight (Kg) Environmental PCIE-PCIX-XPS-7S Mbps ATM yes yes 17 W x 6.5 H x 18 D Operating temperature: 0 C to +35 C Storage temperature: -40 C to +85 C EB-6-PCIX-SLOTS Mbps ATM yes no 19 W x 7 H x 17.7 D 12 Ambient Temperature: EB-7-PCI-SLOTS 28 E1/T1/PCM/ATM yes yes 19 W x 7 H x 17.7 D 0º to 50º C, Storage Temperature: EB-13-PCI-SLOTS 52 E1/T1/PCM/ATM yes yes 19 W x 7 H x 17.7 D -20º to 60º Relative Humidity: 5% to 85% For more information or a directory of sales offices: sales@accantosystems.com 2009 Accanto Systems. All rights reserved. Specifications subject to change without notice. All product and company names are trademarks of their respective corporations. Accanto Systems is ISO 9001:2000 certified. Do not reproduce, redistribute, or repost without written permission from Accanto Systems. accantosystems.com 8 REV.1.0 January 2009

Ease of operation. Multiple user. Field-proven technology. Maximum use of capital investment

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