Ericsson Network Manager (ENM) 17 Training Programs. Catalog of Course Descriptions

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1 Ericsson Network Manager (ENM) 17 Training Programs Catalog of Course Descriptions

2 Catalog of Course Descriptions INTRODUCTION... 3 TRANSFORMING FROM CLASSICAL OSS TO ENM OVERVIEW LIVE VIRTUAL... 5 ENM 17A OVERVIEW AND SYSTEM ADMINISTRATION... 9 ENM 17A NETWORK OPERATIONS...15 AN OVERVIEW OF ENM FOR CLASSICAL OSS USERS...23 ENM 17B NETWORK OPERATIONS...25 ENM 17B OVERVIEW AND SYSTEM ADMINISTRATION...35 ENM 17 DELTA Q ENM 17 DELTA Q OVERVIEW OF ENM FOR CLASSICAL SO EM...47 ENM 17B.1 OPERATIONS FOR RADIO ACCESS NETWORK...51 ENM OPERATIONS FOR CORE NETWORK...61 OVERVIEW OF ENM APPLICATION ON CLOUD /03819-FAP Uae Rev: E Commercial in Confidence

3 Introduction Ericsson has developed a comprehensive Training Programs service to satisfy the competence needs of our customers, from exploring new business opportunities to expertise required for operating a network. The Training Programs service is delineated into packages that have been developed to offer clearly defined, yet flexible training to target system and technology areas. Each package is divided into flows, to target specific functional areas within your organization for optimal benefits. The delivery of the Learning Products is realized by various Services: Icon Service Instructor Led Training (ILT) Virtual Classroom Training (VCT) elearning (WBL) Workshop (WS) Short Article (SA) Structured Knowledge Transfer (SKT) mlearning Job duty analysis (JDA) Competence GAP Analysis (CGA) 446/03819-FAP Uae Rev: E Commercial in Confidence

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5 Transforming from Classical OSS to ENM Overview live virtual LZU R1A Description OSS Transformation of an Operator can be massive and calls for an approach to meet the competence required in handling the changes in many aspects. This course offers a very comprehensive first step towards orienting the changes that will be expected while operator brings the network transformation. Have you been working on Classic OSS and undergoing a transformation towards ENM? Are you looking to build a strong understanding of the new Ericsson Network Manager and unsure where to begin from? Are you interested to know how use cases are being used in the new ENM compared to Classic OSS-RC? Do you need an introduction to core ENM use cases? If you are in any role which requires an understanding of how ENM achieves core FCAPS functionality in comparison with OSS-RC then this Training Flow provides an incisive introduction to the migration in competencies required. The short virtual training prepares you for the deeper technical dives in subsequent courses. Learning objectives On completion of this course the participants will be able to: 1 Explore Configuration Management 1.1 Explore the main Uses Cases in Configuration Management. 1.2 Explain the main ENM applications related to these Use Cases, outlining the new concepts and terminology. 1.3 List some of the main changes compared to legacy OSS system. 2 Explain Fault Management differences in ENM 2.1 Explore the main Uses Cases in Fault Management. 2.2 Describe the main ENM applications related to these Use Cases, outlining the new concepts and terminology. 2.3 List some of the main changes compared to legacy OSS system. 3 Compare ENM Performance Management to OSS-RC 3.1 Explore the main Uses Cases in Performance Management. 3.2 Describe the main ENM applications related to these Use Cases, outlining the new

6 concepts and terminology. 3.3 List some of the main changes compared to legacy OSS system. 4 List Software and Hardware Management functionalities 4.1 Explain the main Uses Cases in Software and hardware Management. 4.2 Describe the main ENM applications related to these Use Cases, outlining the new concepts and terminology. 4.3 List some of the main changes compared to legacy OSS system. 5 Discuss Network Management in ENM versus OSS-RC 5.1 Explore the main Uses Cases in Network Management. 5.2 Explain the main ENM applications related to these Use Cases, outlining the new concepts and terminology. 5.3 Highlight some of the main changes compared to legacy OSS system. 6 Describe Security, User and Access Management in ENM 6.1 Explore the main Uses Cases in Security, User and Access Management. 6.2 Describe the main ENM applications related to these Use Cases, outlining the new concepts and terminology. 6.3 List some of the main changes compared to legacy OSS system. Target audience The target audience for this course is: Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer, System Administrator Prerequisites Successful completion of the following courses: There is no specific prerequisite for this training. Prior knowledge of Classic OSS network operations and administration will be useful for better understanding. Duration and class size The length of the course is 3 hours spread over 1 session and the maximum number of participants is 12. Learning situation This course is based on interactive theoretical instructor-led lessons given in a live virtual classroom environment. Time schedule 446/03819-FAP Uae Rev: E Commercial in Confidence

7 The time required always depends on the knowledge of the attending participants. The time for covering the topics which is stated below can be used as an estimate. Session Topics in the course Time (min) Configuration Management 30 Fault Management 30 1 Performance Management 30 Software & Hardware Management 30 Network Management 30 Security User and Access Management /03819-FAP Uae Rev: E Commercial in Confidence

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9 ENM 17A Overview and System Administration LZU R1A Description Are you a System Administrator? Will you be working with Ericsson Network Manager? This course will give the student thorough knowledge required to administer the ENM product. This course prepares ENM System Administrators to handle maintenance activities and backup key ENM components, manage ENM user accounts, monitor the status of ENM services and log files, and perform basic troubleshooting of issues in preparation for opening Customer Service Requests with Ericsson support. The core ENM concepts and technical fundamentals of the system are overviewed on the first day. Learning objectives On completion of this course the participants will be able to: 1 Know ENM 17A at an Overview level 1.1 Describe the origins and evolution of ENM 1.2 Overview ENM 17A System Basics 2 Explore ENM Architecture Fundamentals 2.1 Overview YMER, the Architecture underlying ENM 2.2 Introduce ENM Platform Environment to include LITP and main 3PP products 2.3 Relate High Availability concepts to ENM Platform 3 Overview ENM Supported Hardware Configurations 3.1 Describe the hardware on which ENM is based 3.2 Investigate ENM 17A Storage 4 Overview the purpose and function of the main 3PP products in use in ENM 4.1 Describe the purpose and function of the main 3PPs in ENM 17A 4.2 Describe and examine the function of the ENM Databases 5 Explain Virtualization and Redundancy in ENM 5.1 Modern application design and Virtualization in ENM 5.2 Availability Management in ENM 6 List the ENM Interfaces (NB/SB) & Protocols 6.1 Explain the main concepts of Northbound and Southbound interfaces in Network Management 6.2 Overview the ENM 16 associated Northbound and Southbound interfaces 446/03819-FAP Uae Rev: E Commercial in Confidence

10 7 Overview Security in ENM 7.1 Overview the ENM Security 7.2 List the High level technical details of ENM security functions 8 Appreciate the Main ENM Use Cases 8.1 Describe the main ENM 17A applications by functional area 8.2 Identify the principle ENM use cases 9 Explore the Navigation of Applications in ENM 9.1 Overview Basic Navigation of the ENM 17A System 9.2 Overview of the ENM Launcher User Interface and the main Applications in ENM 10 Review and discuss Ericsson Network Manager (ENM) 10.1 Define the role that the ENM plays in supporting the network 10.2 Recognize and Illustrate the ENM hardware platform architectures 10.3 List and describe the ENM User Interfaces and Help 11 Illustrate and explain the LITP Platform 11.1 Describe the ENM Linux IT Platform (LITP) components and services 11.2 Work with and relate the Management and Peer Servers 11.3 Interpret and recognize Virtualization, Replication and Redundancy in ENM 12 Investigate Disk & Volume Management 12.1 Identify and discuss the Database Cluster 12.2 Describe the Different Databases in ENM 12.3 Explain the disk configurations used in ENM 13 Implement the ENM Workspaces 13.1 Place the ALEX Libraries 13.2 Illustrate OPI Access set up 13.3 Implement collections in ENM Workspaces 14 Practice User Account and Policy Management 14.1 Interpret the use of Single Sign-on (SSO) in ENM 14.2 Describe User Management in ENM 14.3 Perform the Add, Remove, Enable & Disable tasks on ENM User Accounts 14.4 Implement the modification of a User's Authority and Policies 14.5 Perform Monitoring of user related Managed Component status and logs 14.6 Discuss User Management housekeeping activities 15 Discuss and apply Security Management in ENM 15.1 Provide an Overview description of Security management in ENM 15.2 Explain Policy Management principles 15.3 Explore and recall Perimeter Security 15.4 Acknowledge and recount Data Protection 16 Acknowledge and activate Logging and Monitoring in ENM 16.1 List the different logs in ENM 16.2 Discuss Monitoring in ENM 16.3 Activate Monitoring Alerts 446/03819-FAP Uae Rev: E Commercial in Confidence

11 16.4 Employ the ESM Monitoring Tool 16.5 Review the maintenance of log files 17 Define and describe ENM License Handling and SHM 17.1 Describe the Software Hardware Manager (SHM) 17.2 Execute license management for System use 18 List and discuss integration of ENM with other systems 18.1 Identify and describe the North Bound Interfaces (NBIs) 19 Describe the ENM O&M Backup Solution 19.1 Describe the OMBS Hardware & Software Architecture 19.2 Investigate the use of the GUI/Command line interfaces to configure Backups 19.3 Describe the functionality of Bare Metal Restore as part of OMBS 20 Identify and cite examples of housekeeping tasks in ENM 20.1 Critique the Bulk Export Files 20.2 Identify and describe Health Checks in ENM 20.3 Describe Guideline System Administrator Tasks 21 Explore Operation and Maintenance System Administration tasks in ENM 21.1 Explain the Fault Management Architecture in ENM 21.2 Explore and describe Fault Management application Administration Tasks 21.3 Illustrate Performance Management application and describe Performance Management Initiation and Collection Administration Tasks 21.4 Investigate Configuration Management application interfaces 21.5 Explore how to Commission Nodes for Management in ENM 21.6 Define and recognize the Auto Provisioning flow in ENM Target audience The target audience for this course is: System Administrator Prerequisites Successful completion of the following external courses or equivalent knowledge would be advantageous: Transforming from Classical OSS to ENM Overview live virtual LZU Versant PostgreSQL SQL Red Hat Enterprise Linux The participants should also be familiar with Veritas Volume Management and have general knowledge of TCP/IP. 446/03819-FAP Uae Rev: E Commercial in Confidence

12 Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) Overview ENM technical, historical and business drivers 0.5 Explore ENM Architecture Fundamentals 1 Overview ENM Supported Hardware Configurations 0.5 Overview the purpose and function of the main 3PP products in use in ENM Explain Virtualization and Redundancy in ENM 0.5 List the ENM Interfaces (NB/SB) & Protocols 0.5 Interpret ENM Customizations 0.5 Overview Security in ENM 0.5 Appreciate the Main ENM Use Cases 1 Explore Navigating Applications in ENM 0.5 The Role of ENM in supporting the Network 2 2 LITP Platform 2 Databases in ENM 2 3 Overview of ENM Workspaces 1 446/03819-FAP Uae Rev: E Commercial in Confidence

13 Overview of User Management 2 Security Management in ENM 3 4 Logging and Monitoring in ENM 3 System License Handling 1 Integrating ENM with other Systems 1 ENM Backup and Restore 1 5 Housekeeping Tasks 1 Fault Management Administration 1 Performance Management Administration 1 Configuration Management Administration 1 Node Commissioning for Management in ENM 1 Understanding Auto Provisioning in ENM 1 446/03819-FAP Uae Rev: E Commercial in Confidence

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15 ENM 17A Network Operations LZU R1A Description Are you responsible for handling Operational tasks of network using the new Ericsson Network Manager? This course provides you with an excellent opportunity to comprehend Ericsson Network Manager (ENM) applications available for managing the LTE and WCDMA networks. It provides you access to navigate the ENM tools using practical (handson) sessions. This course assumes that students have previously used OSS-RC to manage the network. This course is aimed for Operations staff and is oriented for job role based tasks training. Learning objectives On completion of this course the participants will be able to: 1 Provide an overview of Ericsson Network Manager 1.1 Describe the overall functionality of the Ericsson Network Manager (ENM) 1.2 Briefly compare ENM and OSS-RC 1.3 List the networks elements supported by ENM 1.4 Describe at a high level the Fault Management (FM), Configuration Management (CM), Performance management (PM) and Security Management (SM)features of ENM 1.5 Review the ENM access environment 1.6 Describe the default ENM Authority Roles 1.7 Access and Log into ENM 1.8 Describe the features of the Application Launcher 1.9 Create Favorites to access regularly used applications 1.10 Access and view ENM online Help and the Customer Product Information (CPI) using ALEX 2 Navigate the ENM Command Line Interface (CLI) 2.1 Describe the common features of the ENM CLI 2.2 Launch the ENM CLI and access the application online help 2.3 Run example ENM CLI commands 2.4 Create ENM CLI command aliases 2.5 Create and use batch files in the ENM CLI 2.6 List and describe the ENM CLI command sets 3 Use the Network Explorer Application 3.1 Describe features and functions of the Network Explorer application 446/03819-FAP Uae Rev: E Commercial in Confidence

16 3.2 Launch the Network Explorer and access the application online help 3.3 Describe and configure the Network Explorer application layout 3.4 Create and delete collections and saved searches 3.5 Launch other applications from Network Explorer (AMOS, Element Manager, Alarm Monitor, Cabinet Viewer) 4 Use the Topology Browser Application 4.1 Describe features and functions of the Topology Browser application 4.2 Launch the Topology Browser and access the application online help 4.3 Describe the layout of Topology Browser application page 4.4 View the Managed Object Model of selected objects 4.5 View and edit Managed Object Attributes 5 Use the ENM Log Viewer 5.1 Describe features and functions of the ENM Log Viewer application 5.2 Launch and Log Viewer and use the application online help 5.3 Describe the layout of Log Viewer application 5.4 Use the Log Viewer to search for specific ENM logs 6 Provide an overview of Fault Management in ENM 6.1 Describe at a high level the network monitoring functionality in ENM 6.2 Review how alarms are managed in ENM 6.3 List and describe the purpose of the graphical user applications used for monitoring the network 6.4 Describe how the ENM CLI functionality can be used to monitor the network 7 Use the Alarm Supervision Status to Monitor Alarms collection in the Network 7.1 Describe features and functions of the Alarm Supervision Status application 7.2 Launch the Alarm Supervision Status and access the application online help 7.3 Describe the layout of the Alarm Supervision Status application layout 7.4 View and analyze the network supervision summary 7.5 View and filter network supervision by network element 8 Use the Alarm Monitor to Monitor Active Alarms in the Network 8.1 Describe features and functions of the Alarm Monitor application 8.2 Launch the Alarm Monitor and access the application online help 8.3 Describe and configure the Alarm Monitor application layout 8.4 Use the Alarm Monitor filtering function to view selected alarms 8.5 View alarm details, acknowledge/un-acknowledge and export alarms 9 Use the Alarm Overview to Monitor Alarms in the Network 9.1 Describe features and functions of the Alarm Overview application 9.2 Launch the Alarm Overview and use the application online help 9.3 Describe and configure the Alarm Overview application layout 9.4 Use the Alarm Overview application to monitor the network faults in a dashboard view 10 Use the Alarm Search to locate Active and Historical Alarms 10.1 Describe features and functions of the Alarm Search 10.2 Launch the Alarm Search and access the application online help 446/03819-FAP Uae Rev: E Commercial in Confidence

17 10.3 Describe Alarm Search application layout 10.4 Configure the alarm search criteria 10.5 View and export the alarm search results 11 Use the Network Health Monitor to verify the health of the Network 11.1 Describe features and functions of the Network Heath Monitor application 11.2 Launch the Network Heath Monitor and access the application online help 11.3 Describe and configure the Network Heath Monitor Status application layout 11.4 Monitor the network and cell status using the Network Heath Monitor widgets 12 Use the Node Monitor to verify the health of cells 12.1 Describe features and functions of Node Monitor application 12.2 Launch the Node Monitor and access the application online help 12.3 Describe and configure the Node Status application 12.4 Use the Node Monitor to analyze the status of network cells 13 Use the ENM Command Line Interface to monitor Network Elements 13.1 Describe the ENM CLI command sets used to monitor the network Launch the ENM CLI and access the application online help 13.3 List Active and historical alarms using the CLI Check the status of network objects using the ENM CLI 13.5 Describe how to lock/unlock and perform restarts on network hardware and managed objects 14 Provide an overview of Configuration Management(CM) in ENM 14.1 List and describe how the network Configuration Management data is managed in ENM 14.2 List and describe the purpose of the ENM graphical user applications for performing network configuration operations 14.3 Describe the purpose of the CLI functionality for performing network configuration operations 15 Live and Non-live configurations for network configuration 15.1 Understand the ENM configuration concepts of Live and Non-live configurations in ENM 15.2 List the operations that can be performed using the ENM configurations 15.3 List the currently defined Configurations 15.4 Create, modify activate and delete Non-Live Configurations 15.5 Compare configurations 15.6 Export data from a configuration 15.7 Import data into a configuration 16 Use Configuration Management Command Line Interface (CLI) to view and edit network configuration data 16.1 Describe purpose and function of the ENM Configuration Management CLI 16.2 List the ENM configuration related commands 16.3 Launch the ENM CLI and access the ENM Configuration Management CLI documentation 16.4 Use Configuration Management CLI to view and edit network element configuration 446/03819-FAP Uae Rev: E Commercial in Confidence

18 data 17 Provide an overview of Performance Management in ENM 17.1 Describe purpose and function the ENM performance and optimization features 17.2 List and describe how the network performance data is initiated, collected and managed in ENM 17.3 List and describe the purpose of the PM graphical user applications 18 Use the PM Initiation and Collection (PMIC) Application to Manage network performance data Initiation and collection by ENM 18.1 Describe features and functions of the PMIC application 18.2 Launch the PMIC application and access the online application help 18.3 Describe the PMIC Administration application layout 18.4 View and analyze the PMIC subscription dashboard 18.5 View existing performance subscriptions 18.6 Create, modify and delete a Subscription Profile 18.7 Activate/Deactivate a Subscription Profile 18.8 View the subscription Profile Status 18.9 Initiate a Cell Trace, UE Trace and EBM Trace 19 Use the KPI Management Application to Create and manage KPIs 19.1 Describe features and functions of the KPI Management Application 19.2 Launch the KPI Management application and access the online application help 19.3 Describe the KPI Management application layout 19.4 View a KPI Summary 19.5 Create, activate, deactivate and delete a KPI 20 Use Automatic Id Management to optimize the network 20.1 Describe features and functions of the Automatic ID Management application 20.2 Access the Automatic ID Management application 20.3 Describe Automatic ID Management application layout 20.4 View the Automatic ID Management profiles 20.5 Create and edit an Automatic ID Management profile 20.6 Describe the process to execute an Automatic ID Management profile using manual or scheduled execution 21 Describe the Software and Hardware Management (SHM) Application 21.1 Describe features and functions of the Software and Hardware Management (SHM) Application 21.2 Describe how OSS-RC SMO functionality is implemented in EMN 21.3 Launch the Software and Hardware Management Application and access the application online help 21.4 View SHM jobs, job d details, job logs node activities for selected jobs 21.5 Filter, cancel, delete and export jobs 22 Perform Backup Administration in ENM using the Software and Hardware Management Application 22.1 Describe features and functions of the Backup Administration in the SHM application 22.2 Launch the SHM Backup Administration feature and access the feature Online Help 446/03819-FAP Uae Rev: E Commercial in Confidence

19 22.3 Describe and configure the SHM Backup Administration feature 22.4 View and filter the Backup Inventory 22.5 View Backup details 22.6 Create a Backup Job 22.7 Create and Delete network element backups 22.8 Manage network element backups 22.9 Create and Restore a network element backup 23 Perform Hardware Inventory Management in ENM using the Software and Hardware Management Application 23.1 Describe features and functions of the Hardware Inventory Management in the SHM application 23.2 Access the Hardware Inventory Management Online Help 23.3 Describe and configure the Hardware Inventory Management application windows 23.4 View and filter the hardware and hardware items 24 Perform License Administration in ENM using the Software and Hardware Management Application 24.1 Describe features and functions of the License Administration in the SHM application 24.2 Launch the License Administration and access the application online help 24.3 Describe and configure the License Administration application layout 24.4 View and filter license key Summaries 24.5 View License Key details 24.6 Describe the process to import and install network element License Keys 25 Perform Software Administration in ENM using the Software and Hardware Management Application 25.1 Describe features and functions of the Software Administration in the SHM application 25.2 Launch the Software Administration feature of SHM and access the application Help 25.3 Describe and configure the Software Administration application layout 25.4 View the installed software on selected network elements 25.5 Import and view available software packages in ENM 25.6 Describe the process to import software and perform network element upgrades using SHM Target audience The target audience for this course is: The target audience for this course consists of engineers and technicians who require the use of ENM tools to configure, monitor and troubleshoot LTE and WDCMA networks. 446/03819-FAP Uae Rev: E Commercial in Confidence

20 Prerequisites Successful completion of the following courses: Transforming from Classical OSS to ENM Overview -live virtual - LZU Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and online environment. 446/03819-FAP Uae Rev: E Commercial in Confidence

21 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) Ericsson Network Manager Introduction 1.0 ENM Command Line Interface (CLI) Introduction Network Explorer 1.0 Topology Browser 0.5 ENM Log Viewer 0.5 Network Monitoring in ENM Overview 1.0 Alarm Monitor 1.0 Alarm Overview Alarm Search 1.0 Network Health Monitor 1.0 Node Monitor 1.0 Network Monitoring using the ENM CLI Network Element Configuration Management using ENM 1.0 Overview Configuration Handing in ENM 1.0 Configuration Management using the ENM CLI 1.0 Performance Management and Network Optimization Overview 1.0 PM Initiation and Collection (PMIC) 1.0 KPI Management Network Optimization using Automatic Id Management 1.0 Software and Hardware Management using ENM Introduction 1.0 Network Element Backup Administration Using ENM 1.0 Network Element Hardware Administration Using ENM 1.0 Network Element License Administration Using ENM 1.0 Network Element Software Administration Using ENM /03819-FAP Uae Rev: E Commercial in Confidence

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23 An Overview of ENM for Classical OSS Users LZU R1A Description Are you undergoing a transformation towards ENM? Are you interested to build a strong understanding of the new Ericsson Network Manager and unsure where to begin? Are you interested in knowing how use cases are being used in the new ENM compared to Classic OSS-RC? Do you need an introduction to core ENM use cases? If you are in any role which requires an understanding of how ENM achieves core FCAPS functionality compared to OSS-RC then this training low provides an ideal introduction to these topics. This short web based learning prepares you for the deeper technical dives involved in subsequent courses. This WBL course consists of 2 modules and is designed to provide knowledge to the partcipants about the functionality that is currently part of the ENM product and how this differs from OSS-RC implementation and as such offers a comprehensive first step in bridging the competence gap involved in moving from OSS-RC to the ENM Network Management System. Learning objectives On completion of this course the participants will be able to: 1 Describe the ENM concept and how this differs from Classical OSS Systems 2 Describe Fault Management in ENM 3 Interpret Configuration Management in ENM 4 Discuss Performance Management in ENM 5 List Software and Hardware Management functionalities 6 Illustrate the principal Network Navigation and Management Tools in ENM 7 Describe Security, User and Access Management in ENM Target audience The target audience for this course is: Network Deployment Engineer, Service Deployment Engineer, System Technician, Service Technician, System Engineer, Service Engineer, System Administrator 446/03819-FAP Uae Rev: E Commercial in Confidence

24 Prerequisites Successful completion of the following courses: It is recommended to have prior knowledge of Classical OSS Network Operations and Administration to be able to follow the course better. Apart from that, there is no specific prerequisite for this course. Duration and class size The length of the course is approx. 2 hour. Learning situation This is a self-paced web based course Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Session Topics in the course Estimated Time (hours) 1 Session Session /03819-FAP Uae Rev: E Commercial in Confidence

25 ENM 17B Network Operations LZU R1A Description This course provides students with an understanding of the Ericsson Network Manager (ENM) applications available for managing the LTE and WCDMA networks. Students will learn to access and navigate the ENM tools using practical (hands-on) sessions. This course assumes that students have previously used OSS-RC the manage the network. Learning objectives On completion of this course the participants will be able to: 1 Ericsson Network Manager Overview 1.1 Describe the overall functionality of the Ericsson Network Manager (ENM) 1.2 Compare ENM and OSS-RC 1.3 Describe at a high level the ENM Fault Management (FM) features 1.4 Describe at a high level the ENM Configuration Management (CM) features 1.5 Describe at a high level the ENM Performance Management (PM) features 1.6 Describe at a high level the ENM Security Management features 1.7 Describe at a high level the ENM Node License Management features 1.8 Describe at a high level the ENM Node Hardware Management features 1.9 Describe at a high level the ENM Node Backup Management features 1.10 Describe at a high level the ENM Node Software Management features 1.11 List other tools available in ENM 1.12 List the nodes supported by ENM 2 Describe ENM Tools at a high level 2.1 Introduce the general ENM tools 2.2 Describe ENM Documentation features 2.3 Describe ENM Network Explorer features 2.4 List the supported node tools 2.5 Describe ENM Topology Browser features 2.6 Describe ENM Log Viewer features 2.7 Describe ENM Command Line Interface features 3 Accessing the ENM Server 3.1 Describe the ENM access environment 3.2 Review how user roles are used in ENM 3.3 Access the ENM server and log into ENM 3.4 Learn how to view and edit your user profile

26 3.5 Explain how to change your password 3.6 Discuss how to log out of ENM 4 Navigating the ENM Graphical User Interface 4.1 List the features of the ENM Application Launcher 4.2 Describe the Application Launcher Page Layout 4.3 the Application Launcher 4.4 favorites to access regularly used applications 5 Access the ENM Documentation 5.1 List the available ENM documentation 5.2 Access and view ENM online Help 5.3 Access and view the Customer Product Information (CPI) using ALEX 5.4 Access and view ENM command documentation using the Command Line Interface 6 Using the Network Explorer Application 6.1 Describe features and functions of the Network Explorer application 6.2 Launch Network Explorer and access the application online help 6.3 Describe the Network Explorer application page layout 6.4 Perform simple searches using the search box 6.5 Perform complex searches using the criteria builder 6.6 View and edit Managed Object(MO) attributes 6.7 Describe, create and manage Collections 6.8 Describe, create and manage Saved Searches 7 Access the Node Tools 7.1 Review the Node tools available in ENM 7.2 Access Advanced MO Scripting for supported nodes 7.3 Access the Element Manager for supported nodes 7.4 Access the Cabinet Viewer for supported nodes 7.5 Access the Node CLI for supported nodes 8 Use the Topology Browser Application 8.1 Describe features and functions of the Topology Browser application 8.2 Launch the Topology Browser and access it's online help 8.3 List and describe the Topology Browser application page layout 8.4 View the Managed Object Model of selected nodes 8.5 View an object's MO attributes 8.6 Modify an object's MO attributes 9 Navigate the ENM Command Line Interface (CLI) 9.1 Describe the common features of the ENM CLI 9.2 Launch the ENM CLI and access the application online help 9.3 Run example commands 9.4 Create command aliases 9.5 Create and use batch files in the ENM CLI 9.6 Export CLI results 9.7 Use the ENM Shell Terminal 9.8 List and describe the ENM CLI command sets 446/03819-FAP Uae Rev: E Commercial in Confidence

27 10 Use the ENM Log Viewer 10.1 Describe features and functions of the ENM Log Viewer application 10.2 Launch and Log Viewer and use the application online help 10.3 Describe the layout of Log Viewer application 10.4 Use the Log Viewer to search for specific ENM logs 11 Describe Node Monitoring in ENM Overview 11.1 Describe at a high level the network monitoring functionality in ENM 11.2 Review how alarms are managed in ENM 11.3 List and describe the purpose of the graphical user applications used for monitoring the network 11.4 Describe how the ENM CLI functionality can be used to monitor the network 12 Monitor Active Alarms using the Alarm Monitor 12.1 Describe features and functions of the Alarm Monitor application 12.2 Launch the Alarm Monitor and access the application online help 12.3 Describe and configure the Alarm Monitor application layout 12.4 Use the Alarm Monitor filtering function to view selected alarms 12.5 View alarm details, acknowledge/un-acknowledge and export alarms 12.6 Export Active Alarms 13 Use the Alarm Overview to Monitor Alarm Statistics in the Network 13.1 Describe features and functions of the Alarm Overview application 13.2 Launch the Alarm Overview and use the application online help 13.3 Describe and configure the Alarm Overview application windows 13.4 Use the Alarm Overview to view the alarm statistics in the network 14 View Active and Historical Alarms using Alarm Search 14.1 Describe features and functions of the Alarm Search application 14.2 Launch the Alarm Search and access the application online help 14.3 Describe and configure the Alarm Search application page layout 14.4 Define alarm search criteria 14.5 View and export the alarm search results 15 Use the Alarm Supervision Status to Monitor Alarms collection in the Network 15.1 Describe features and functions of the Alarm Supervision Status application 15.2 Launch the Alarm Supervision Status and access the application online help 15.3 Describe the Alarm Supervision Status application page layout 15.4 View network supervision summary 15.5 View and filter network supervision status by network element 16 Use the Network Health Monitor to verify the health of the Network 16.1 Describe features and functions of the Network Heath Monitor application 16.2 Launch the Network Heath Monitor application and access the application online help 16.3 Describe and configure the Network Heath Monitor Status application 16.4 View network operational state summary 16.5 View network synchronization status 16.6 View Worst Performing nodes by KPI 446/03819-FAP Uae Rev: E Commercial in Confidence

28 16.7 View Nodes Breached by KPI 17 Use Node Monitor to monitor cell status 17.1 Describe features and functions of Node Monitor application 17.2 Launch the Node Monitor and access the application online help 17.3 Describe and configure the Node Status application 17.4 Use the Node Monitor to analyze the status of network cells 18 Use ENM CLI cmedit Command Set to monitor Radio Access Nodes 18.1 Describe purpose and function of the ENM CLI cmedit Command Set 18.2 Access the ENM CLI cmedit Command Set documentation 18.3 List the ENM CLI cmedit Command Set commands 18.4 Use the cmedit get command to list the status of node managed objects (cells, hardware, links) 18.5 Use the cmedit set command to lock/unlock a managed object 18.6 Use the cmedit set command to restart nodes and node hardware 19 Describe features and functions of the Software and Hardware Management Application 19.1 Describe features and functions of the Software and Hardware Management Application 19.2 Describe how the OSS-RC SMO functionality is implemented in EMN 19.3 Access the Software and Hardware Management Application Status Online Help 19.4 View jobs, job Details and job logs 19.5 Delete jobs 19.6 View, Filter and Export Job Logs 19.7 View Node Activities 20 Manage Node Backups 20.1 Describe the ENM Node backup administration features 20.2 Access the Backup Administration Online Help 20.3 Describe and configure the Backup Administration application windows 20.4 View and filter the Backup Inventory 20.5 View Backup details 20.6 Create a Backup Job 20.7 Create and Delete CVs 20.8 Manage Backups 20.9 Install license Keys 21 Manage Node Hardware Inventory 21.1 Describe features and functions of then node hardware Inventory management 21.2 Access the Hardware Inventory Management Online Help 21.3 Describe and configure the Hardware Inventory Management application windows 21.4 View and filter the hardware and hardware items 22 Manage Node Licenses 22.1 Describe ENM node license management features 22.2 Access the License Administration Online Help 22.3 Describe and configure the License Administration application windows 446/03819-FAP Uae Rev: E Commercial in Confidence

29 22.4 View and filter the license key Summary 22.5 View License Key detail 22.6 Import License Keys 23 Manage Node Software 23.1 Describe the ENM node software administration features 23.2 Access the Software Administration Online Help 23.3 Describe and configure the software administration application windows 23.4 View the installed software on network elements 23.5 Import and view available software packages 23.6 Create an upgrade job 24 Provide an Overview of ENM Performance Management 24.1 List and describe how the network performance data is initiated, collected and managed in ENM 24.2 List and describe the purpose of the PM graphical user applications 24.3 View Performance data using CLI 25 Manage network performance Initiation and collection 25.1 Describe features and functions of the PMIC application 25.2 Launch the PM Initiation and Collection (PMIC) Application and access the application online help 25.3 Describe the PMIC page layout 25.4 View and analyze the PMIC subscription dashboard 25.5 View existing performance subscriptions 25.6 Create, modify and delete a Subscription Profile 25.7 View subscription Profile Status 25.8 Activate/Deactivate a Subscription Profile 26 Initiate and view LTE UE and Cell Traces 26.1 Describe the LTE network trace features 26.2 Initiate and activate a LTE Cell Trace 26.3 Access, decode and view LTE Cell Trace results 26.4 Initiate and activate a LTE UE Trace 26.5 Access, decode and view LTE Cell Trace results 27 Use the KPI Management Application to Create and manage KPIs 27.1 Describe features and functions of the KPI Management Application 27.2 Access the KPI Management Application Online Help 27.3 Describe KPI Management application page layout 27.4 View existing KPIs details and status 27.5 Create, activate, deactivate and delete a KPI 28 Use the Automatic ID Management Application to manage Auto PCI Selection and Auto PCI Collision Resolution 28.1 Describe features and functions of the Automatic ID Management application 28.2 Launch the Automatic ID Management application and view applications online help 28.3 Describe Automatic ID Management application page layout 28.4 List Automatic ID Management profiles 446/03819-FAP Uae Rev: E Commercial in Confidence

30 28.5 Create and edit Automatic ID Management profiles 28.6 Execute a profile using manual or scheduled execution 29 Provide an overview of Configuration Management(CM) in ENM 29.1 List and describe how the network Configuration Management data is managed in ENM 29.2 List and describe the purpose of the CM graphical user applications 29.3 List and describe the purpose of the CM CLI functionality 30 Use Configuration Management CLI to manage the network configuration 30.1 Describe purpose and function of the ENM Configuration Management CLI 30.2 Access the ENM Configuration Management CLI documentation (cmedit) 30.3 View managed object attributes using the CM CLI 30.4 Set managed object attributes using the CM CLI 30.5 Create managed objects using the CM CLI 30.6 Delete managed objects using the CM CLI 31 Manage Live and Non-live configurations for network configuration 31.1 Understand the ENM configuration concepts of Live and Non-live configurations 31.2 List the operations that can be performed using ENM configurations 31.3 List existing configurations 31.4 Create a Non-Live Configurations 31.5 Activate a Non-Live Configuration 31.6 Compare Configurations 31.7 Delete a Non-Live Configuration 32 Import and export network configurations using ENM CLI 32.1 Describe the ENM CLI Configuration export and import features 32.2 List the export file formats 32.3 Explain how to create export filters 32.4 Review the configuration export process 32.5 List and use the export commands to export a configuration 32.6 List the import file formats 32.7 Review the configuration import process 32.8 List and use the export commands to import a configuration Target audience The target audience for this course is: Engineers and technicians who require the use of ENM tools to configure, monitor and troubleshoot LTE and WDCMA networks. 446/03819-FAP Uae Rev: E Commercial in Confidence

31 Prerequisites Successful completion of the following courses: Students should have prior experience using using OSS-RC to manage the network. Duration and class size The length of the course is 4 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. 446/03819-FAP Uae Rev: E Commercial in Confidence

32 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) 1 ENM Introduction 0.5 Review ENM Tools 0.5 Access ENM 0.5 ENM Launcher 0.5 ENM Documentation 0.5 Network Explorer 1 Node Tools 0.5 Topology Browser 0.5 ENM CLI Introduction 1 ENM Log Viewer Network Monitoring Overview 1 Alarm Monitor 1 Alarm Overview 0.5 Alarm Search 1 Alarm Supervision Status 0.5 Network Health Monitor 0.5 Node Monitor 0.5 Network Monitoring CLI 1 3 Software and Hardware Management 1 Network Element Backup Administration in ENM 1 Network Element Hardware Inventory Using ENM 1 Network Element License Administration using ENM 1 446/03819-FAP Uae Rev: E Commercial in Confidence

33 Network Element Software Administration using ENM 1 Network Element Performance Management Overview 1 4 Network Element Performance Management Overview 0.5 Manage Network Element Statistical Measurement Collection 0.5 Manage Network Traces. 0.5 KPI Management 0.5 Automatic Id Management 0.5 Network Element Configuration Management(CM) Overview 0.5 Live and Non-Live Configuration Management 1 Network Element Configuration Management Using CLI 1 Network Element Configuration Import/Export Using CLI 1 446/03819-FAP Uae Rev: E Commercial in Confidence

34

35 ENM 17B Overview and System Administration LZU R1A Description Are you a System Administrator? Will you be working with Ericsson Network Manager? This course will give the student thorough knowledge required to administer the ENM product. This course prepares ENM System Administrators to handle maintenance activities and backup key ENM components, manage ENM user accounts, monitor the status of ENM services and log files, and perform basic troubleshooting of issues in preparation for opening Customer Service Requests with Ericsson support. The core ENM concepts and technical fundamentals of the system are overviewed on the first day. Learning objectives On completion of this course the participants will be able to: 1 Overview ENM 17B Overview 1.1 Describe the origins and evolution of ENM 1.2 Overview ENM 17B System Basics 2 Explore ENM Architecture Fundamentals 2.1 Overview YMER, the Architecture underlying ENM 2.2 Introduce ENM Platform Environment to include LITP and main 3PP products 2.3 Relate High Availability concepts to ENM Platform 3 Overview ENM Supported Hardware Configurations 3.1 Describe the hardware on which ENM is based 3.2 Investigate ENM 17B Storage 4 Overview the purpose and function of the main 3PP products in use in ENM 4.1 Describe the purpose and function of the main 3PPs in ENM 17B 4.2 Describe and examine the function of the ENM Databases 5 Explain Virtualization and Redundancy in ENM 5.1 Modern application design and Virtualization in ENM 5.2 Availability Management in ENM 6 List the ENM Interfaces (NB/SB) & Protocols 6.1 Explain the main concepts of Northbound and Southbound interfaces in Network Management 6.2 Overview the ENM 17B associated Northbound and Southbound interfaces

36 7 Overview Security in ENM 7.1 Overview ENM Security 7.2 List the High level technical details of ENM security functions 8 Appreciate the Main ENM Use Cases 8.1 Describe the main ENM 17B applications by functional area 8.2 Identify the principle ENM use cases 9 Explore the Navigation of Applications in ENM 9.1 Overview Basic Navigation of the ENM 17B System 9.2 Overview of the ENM Launcher User Interface and the main Applications in ENM 10 Review and discuss Ericsson Network Manager (ENM) 10.1 Define the role that the ENM plays in supporting the network 10.2 Recognize and Illustrate the ENM hardware platform architectures 10.3 List and describe the ENM User Interfaces and Help 11 Illustrate and explain the LITP Platform 11.1 Describe the ENM Linux IT Platform (LITP) components and services 11.2 Work with and relate the Management and Peer Servers 11.3 Interpret and recognize Virtualization, Replication and Redundancy in ENM 12 Investigate Disk & Volume Management 12.1 Identify and discuss the Database Cluster 12.2 Describe the Different Databases in ENM 12.3 Explain the disk configurations used in ENM 13 Implement the ENM Workspaces 13.1 Place the ALEX Libraries 13.2 Illustrate OPI Access set up 13.3 Implement collections in ENM Workspaces 14 Practice User Account and Policy Management 14.1 Interpret the use of Single Sign-on (SSO) in ENM 14.2 Describe User Management in ENM 14.3 Perform the Add, Remove, Enable & Disable tasks on ENM User Accounts 14.4 Implement the modification of a User's Authority and Policies 14.5 Perform Monitoring of user related Managed Component status and logs 14.6 Discuss User Management housekeeping activities 15 Discuss and apply Security Management in ENM 15.1 Provide an Overview description of Security management in ENM 15.2 Explain Policy Management principles 15.3 Explore and recall Perimeter Security 15.4 Acknowledge and recount Data Protection 16 Acknowledge and activate Logging and Monitoring in ENM 16.1 List the different logs in ENM 16.2 Discuss Monitoring in ENM 16.3 Activate Monitoring Alerts Doc. No: 446/03819-FAP UaeLZN Uae Rev D 2017

37 16.4 Employ the ESM Monitoring Tool 16.5 Review the maintenance of log files 17 Define and describe ENM License Handling and SHM 17.1 Describe the Software Hardware Manager (SHM) 17.2 Execute license management for System use 18 List and discuss integration of ENM with other systems 18.1 Identify and describe the North Bound Interfaces (NBIs) 19 Describe the ENM O&M Backup Solution 19.1 Describe the OMBS Hardware & Software Architecture 19.2 Investigate the use of the GUI/Command line interfaces to configure Backups 19.3 Describe the functionality of Bare Metal Restore as part of OMBS 20 Identify and cite examples of housekeeping tasks in ENM 20.1 Critique the Bulk Export Files 20.2 Identify and describe Health Checks in ENM 20.3 Describe Guideline System Administrator Tasks 21 Explore Operation and Maintenance System Administration tasks in ENM 21.1 Explain the Fault Management Architecture in ENM 21.2 Explore and describe Fault Management application Administration Tasks 21.3 Illustrate Performance Management application and describe Performance Management Initiation and Collection Administration Tasks 21.4 Investigate Configuration Management application interfaces 21.5 Explore how to Commission Nodes for Management in ENM 22 VNF Lifecycle Management Administration Tasks 22.1 Configuring VNF-LCM ENM Parameters 22.2 VNF-LCM System Backup and Restore 22.3 VNF-LCM Standard Maintenance Procedures 22.4 VNF-LCM System Backup and Restore Target audience The target audience for this course is: System Administrators Doc. No: 446/03819-FAP UaeLZN Uae Rev D 2017

38 Prerequisites Successful completion of the following courses: Successful completion of the following external courses or equivalent knowledge would be advantageous: Versant PostgreSQL SQL Red Hat Enterprise Linux Duration and class size The length of the course is 5 days and the maximum number of participants is 8. Learning situation This course is based on theoretical and practical instructor-led lessons given in both classroom and in a technical environment using equipment and tools, which are accessed remotely. Doc. No: 446/03819-FAP UaeLZN Uae Rev D 2017

39 Time schedule The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate. Day Topics in the course Estimated Time (hours) Overview ENM technical, historical and business drivers 0.5 Explore ENM Architecture Fundamentals 1 Overview ENM Supported Hardware Configurations 0.5 Overview the purpose and function of the main 3PP products in use in ENM Explain Virtualization and Redundancy in ENM 0.5 List the ENM Interfaces (NB/SB) & Protocols 0.5 Interpret ENM Customizations 0.5 Overview Security in ENM 0.5 Appreciate the Main ENM Use Cases 1 Explore Navigating Applications in ENM 0.5 The Role of ENM in supporting the Network 1 LITP Platform 1 2 Databases in ENM 2 Overview of ENM Workspaces 1 Overview of User Management 1 3 Overview of User Management 1 Security Management in ENM 3 Logging and Monitoring in ENM 2 4 System License Handling 2 Integrating ENM with other Systems 2 ENM Backup and Restore 1 Doc. No: 446/03819-FAP UaeLZN Uae Rev D 2017

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