IPX-S300B SCM Compact is Available!
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1 IPX-S300B SCM Compact is Available! Samsung brings in the next generation of Voice applications on your network by introducing the Samsung Communication Manager (SCM) Compact, IPX-S300B. Designed with mobility in mind, the powerful and cost-efficient IP-PBX system accelerates your business to mobile enterprise. The SCM Compact delivers robust applications, embedded APIs, integrated gateway and session border controller in a single platform. Key Features: 1. Robust applications in a single platform to elevate collaboration and business efficiency We VoIP application for your Android or iphone mobile phones Samsung provides its own SIP line application used with our SMT-i5000 and SMT-i6000 series phones (Which can be transferred from Officeserv latest software release) SCM Communicator as a softphone on your PC and ACD Agent client software 3 rd Party SIP standard stack application is available to provide your own SIP phone. An embedded ACD application gives your users a profile to receive Contact Center calls and show the productivity on an ACD Wallboard. Integrated Auto-Attendant or IVR help play a role in the call routing to the agents, operator or any user, trunk, gateway. 2. Embedded and flexible APIs to integrate with 3 rd party applications SCM Compact provides a number of features to help your customers increase productivity to grow their businesses. An embedded ACD application gives your users a profile to receive Contact Center calls and show the productivity on an ACD Wallboard. Integrated Auto-Attendant or IVR help play a role in the call routing to the agents, operator or any user, trunk, gateway. Embedded API s such as CSTA, SIP application, TAPI and JTAPI allow 3rd party applications to integrate to your system. With the Hotel/Motel feature connecting to a Property Management System (PMS) can make costs for a bed and breakfast less expensive and you can enhance your morning breakfast service with the added savings.
2 3. Embedded Session Border Controller SCM Compact provides an SBC in the server. SIP signaling and media can be transferred from the internal private network to the external public network. UDP, TCP, and TLS transports are all supported, with support for conversion transfer. SIP signaling and media can be transferred for SIP entities under Network Address Translations (NAT) to the external network. Also, if you keep the system internal (LAN) only you can setup trunk routing and have this connected through the SBC only to your SIP Trunk service provider. 4. Integrated Media Gateway SCM compact has an integrated gateway that provides 4 slots on the back of the unit to add 5 modules. PRI Provides a single and double PRI module. NI1 for DMS and ESS configurations and NI2 for standard applications on SCM Compact or Gateway. FXO 4 port analog trunks on SCM Compact or Gateway. FXS - 4 port analog loops for fax or single analog phone lines on SCM Compact or Gateway. VPU Voice Processing Unit that delivers 32 channels for Voice Mail, Auto Attendant or Meet Me Conference on the SCM Compact software. 5. Mobility Whether to facilitate the work of remote staff or accommodate hot desking and BYOD, this pure IPbased PBX is an all-in-one platform that brings together multiple applications in a single platform in order to help business meet the growing needs of a mobile workforce. Samsung s Call Move feature and Samsung s SmartLink technology allow users to leave the office and transfer the call to their cellular network with no disruptions. APPLICATION LIST Here is a list of Applications that can help your customers business deliver voice features in their network Move to Mobile Internal CLI Name and Number VoIP Security Gateway Channel Display Call Admission Control Session Border Controller Boss/Secretary Ring Plans (CAC) Emergency CAC Premium Calling Line ID LDAP/Active Directory Call Restriction integration Least Cost Routing (LCR) Directory Service Internal Proxy functions Conference Automatic Call Home Worker Support System SPAM Call Voice Mail Distribution (ACD) Block Service Call Transfer Restriction Hotel/Motel Service with Mobile Number Auto Attendant Policy PMS interface Automatic Update Number Translation Hot Desking Anonymous Call Reject Server interface Call Buttons Various Hunt Groups 3 rd party API Integration QoS Please read through the SCM Compact System Description for a full list of applications and features.
3 SPECIFICATIONS The following information provides the parts of the SCM Compact System. Item Spec. Remarks Main Slot Modules Universal Slot Cabinet Processor/ Power (On Board) CMU GWU Call Manager Unit WAN/LAN I/F, USB, LED, Reset button Power / FAN & Slot Connector GE *2, Console *1, USB *1 LED: 4x4 port, Power, FAN, LAN, RUN PSU Power Supply Unit, 66W AC 110/220V Input, DC +12V/5.5A Output Single Power or Dual Power Line Card (Option) 4FXS 4FXO 4 FXS ports, RJ-45 4 ports 4 FXO ports, RJ-45 4 ports 1PRI 1*PRI(23Ch +1B). RJ-45 1 port 2PRI 2*PRI(46ch +2B). RJ-45 2 port Expansion Cabinet VPU VM/AA 32 channel, Conference 32 channel Size 1U (19 Rack type) Size: x 352 x 44 (mm, W x D x H) Processor/ Line (On Board) ECU 20FXS FXS Expansion Cabinet Control Unit LAN I/F, Line Status LED, Reset 20 FXS ports 50P Champ Connector * 1 RJ-45 2 ports: FE *1, Console *1 Single or Dual Power Cabinets 40FXS 40 FXS Ports 50P Champ Connector *2 Dual Power Cabinet only. Supports 20 ports per AC Feed Size 1U (19 Rack type) Size: x 352 x 44 (mm, W x D x H)
4 Item Spec. Remarks Capacity Extension FXS 256 SIP Phone 512 Trunk FXO 16 4 port FXO x 4 slots PRI 96 (2 PRI Module X 4 slots) Gateway adds184pri channels SIP 128 VM / AA Conference Call traffic On board: VM/AA 6 Channels (Recording time: Max. 5 hours) VPU card: Max. 32 Channels (Recording time: Max. 300 hours) On board: 6 Channels(Ad Hoc only) VPU card: Conference 32 Channels(Ad Hoc, Meet Me) 5 CPS, 18,000 BHCC When using a VPU Card, 6 Channels on board is disable When using a VPU Card, 6 Channels on board is disable Features Main PBX feature support Same features are provided with SCM ACD, Call statistics, CDR, Call History Express VM/AA Voice Mail, Auto Attendant, Outlook Same features are provided with SCM Express Conference Add-On, Meet-me, Group paging Max. 32 way conference support Security Voice TLS, srtp(aes, ARIA) Data Firewall, SBC Lite Network Application I/F DHCP Server, NTP Client, Static Routing, NAT, QoS SIP, CSTA, TAPI, JTAPI TRAINING AND CERTIFICATION Samsung provides certification training to our Partners to make sure the product can be installed and supported according to our guidelines, The following Training is available to our Distributors and Resellers that will sell, install and support the product. Samsung SCM Compact Pre-Requisite Training Course This training course is a short 3-4 hour Presentation to provide the information needed to plan, install and support the SCM Compact system in their customer s network. For networks to support VoIP there a number of features and protocols you need to understand before the install can take place such as Basic
5 Ethernet configurations, QoS, VLANS, MPLS to name a few. A Certification test is taken to make sure you understand the concepts. Pre-Requisite None Course Material Code: NU-SCMC-VIEW Price $ SCM Compact Classroom Training SCM Compact is a three-day hands-on course designed to equip you with the knowledge and skills necessary for an entry-level Administrator to be successful on the job. Using a combination of informationrich lectures and practical lab exercises, this course familiarizes you with SCM Compact (IPX-S300B) and Voice Gateway (IPX-G500B) environment. Pre-requisite: SCM Pre-requisite Course Online Test with a passing grade of 80%. Course Material Code: NU-SCMC-ADMIN Price $ DOCUMENTATION The following Samsung technical documents are available at IPX-S300B_System Description IPX-S300B Operation Manual SCM Compact Configuration Guide Additional Guides for API and Application integration SMB IP-PBX CDR Interoperability Guide SMB IP-PBX CSTA Interoperability Guide SMB IP-PBX JTAPI Provider User Guide SMB IP-PBX LDAP Server Interoperability Guide SMB IP-PBX OpenTSP User Guide SMB IP-PBX PMS Interoperability Guide SMB IP-PBX SIP Interoperability Guide PRICING Hardware Name Code Description US List Price CAN List Price S300B IPX-S300B/XAR SCM Compact Cabinet, Single Power $1,750 $2,013 S300BP IPX-S300BP/XAR SCM Compact Cabinet, Dual Power $1,950 $2,243
6 MPRI1P IPX-MPRI1P/XAR 1 Port PRI (23 Channel) $1,050 $1,208 MPRI2P IPX-MPRI2P/XAR 2 Port PRI (46 Channel) $1,596 $1,837 MVPU32 IPX-MVPU32/XAR VPU (VM/AA 32 Channel) $1,612 $1, RMB IPX-500RMB/XAR Rack Mount Bracket $165 $190 G500B IPX-G500B/XAR Gateway Basic, Single Power $1,750 $2,013 G500BP IPX-G500BP/XAR Gateway Basic, Dual Power $1,950 $2,243 G520S IPX-G520S/XAR Gateway FXS 20 Port, Single Power $1,865 $2,145 G520SP IPX-G520SP/XAR Gateway FXS 20 Port, Dual Power $2,008 $2,309 G540S IPX-G540S/XAR Gateway FXS 40 Port, Dual Power $2,947 $3,389 MFXO4P IPX- MFXO4P/XAR FXO 4 Port $148 $170 MFXS4P IPX-MFXS4P/XAR FXS 4 Port $131 $151 Software Name Code Description US List Price CAN List Price Samsung SIP Lines IPX-LUSRX/XAR Samsung SIP phone ~50 $50 $58 Samsung SIP Phone 51 ~ 200 $35 $40 Samsung Sip Phone $30 $35 Softphone IPX-LSWPX/XAR Samsung Soft phone $60 $69 We VoIP Client for Android We VoIP Client for iphone 3 rd Party SIP Lines IPX-LSMPX/XAR FMC Client - Android $60 $69 IPX-LIOSX/XAR FMC Client - ios $60 $69 IPX-L3PPX/XAR 3rd Party SIP phone $65 $75 CSTA API IPX-LCTEX/XAR CSTA Link $486 $559 ACD Agent IPX-LAGTX/XAR Embedded ACD agent $60 $69
7 Communicator SIP App Channel SIP App Engine IPX-L3CMX/XAR Communicator Desk phone mode(click to call) - 3rd party SIP Phone $60 $69 IPX-LSIPX/XAR SIP Application channel $24 $28 NES-SW- OL3SEX SIP Application Engine $2,187 $2,515 ACD Wallboard IPX-LWBDX/XAR Embedded ACD Wallboard $90 $104 Directory Engine IPX-LSDXX/XAR Samsung Directory Engine $27 $31 SIP Trunk IPX-LTRKX/FRE SIP Trunk Channel (must select Quantity of 3rd Pty SIP Trunks) $00 $00 VM/AA Channel IPX-LBVEX/XAR Basic VM/AA Channel $30 $35 Advanced VM/AA Channel Advanced Meet- Me Channels IPX-LVVEX/XAR VPU VM/AA Channel $30 $35 IPX-LCNEX/XAR VPU Meet Me Conference Channel $30 $35 SBC Lite Engine IPX-LSCXX/XAR SBC lite Call Engine $984 $1,132 SCM Lite Call Connection IPX-LSCEX/XAR SBC Lite Call Connection $9 $10 JTAPI API IPX-L3JTX/XAR JTAPI Application Channel - SCM Compact $21 $24 JTAPI API IPX-L3JXX/XAR JTAPI Application Engine - SCM Compact $330 $380 Services Name Code Description US MSRP CAN MSRP SCM Compact Business Day 1 year service IPX-S300B/91 IPX-S300 Bus Day sup 1yr $195 $224 SCM Compact Business Day 3 year service SCM Compact Business Day 5 year service SCM Compact 24*7 1 year service SCM Compact 24*7 3 year service SCM Compact 24*7 5 year service SCM Compact Advance Replacement 1 year IPX-S300B/93 IPX-S300 Bus Day sup 3yr $507 $583 IPX-S300B/95 IPX-S300 Bus Day sup 5yr $780 $897 IPX-S300B/241 IPX-S300 24x7 sup 1yr $332 $382 IPX-S300B/243 IPX-S300 24x7 sup 3yr $644 $741 IPX-S300B/245 IPX-S300 24x7 sup 5yr $1,326 $1,525 IPX-S300B/AD1 IPX-S300 ADV 1yr $78 $90
8 SCM Compact Advance Replacement 3 year SCM Compact Advance Replacement 5 year G500B Gateway Business Day Service 1 year G500B Gateway Business Day Service 3 year G500B Gateway Business Day Service 5 year G500B Gateway 24*7 Service 1 year G500B Gateway 24*7 Service 1 year G500B Gateway 24*7 Service 1 year G500B Gateway Advanced Replacement 1 year G500B Gateway Advanced Replacement 3 year G500B Gateway Advanced Replacement 5 year IPX-S300B/AD3 IPX-S300 ADV 3yr $293 $337 IPX-S300B/AD5 IPX-S300 ADV 5yr $488 $561 IPX-S500/91 IPX-S500 Bus Day sup 1yr $195 $224 IPX-S500/93 IPX-S500 Bus Day sup 3yr $507 $583 IPX-S500/95 IPX-S500 Bus Day sup 5yr $780 $897 IPX-S500/241 IPX-S500 24x7 sup 1yr $332 $382 IPX-S500/243 IPX-S500 24x7 sup 3yr $644 $741 IPX-S500/245 IPX-S500 24x7 sup 5yr $1,326 $1,525 IPX-S500/AD1 IPX-S500 ADV 1yr $78 $90 IPX-S500/AD3 IPX-S500 ADV 3yr $293 $337 IPX-S500/AD5 IPX-S500 ADV 5yr $488 $561 Business Day Program Remote technical support for a 12-month period for deployed products. Available during normal business hours, Monday-Friday, 8:00 AM 5:00 PM (Customer local time, Holidays excluded). 24x7 Program Remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM 5:00 PM (Customer local time, Holidays excluded) for all other priority levels. 24x7, web-based service-desk for support ticket creation, tracking, status updates and notification 24x7 or Business Day remote support Hardware Return and Repair (R&R) Service is included. Other Hardware Replacement options are available Fast response times, prioritization and incident escalation Service Business Day 24x7 Duration Annual* Annual* We-Operations.com/ Service Unlimited Unlimited Desk Hotline support 08:00-17:00, M-F Unlimited Remote Technical Support 08:00-17:00, M-F Unlimited
9 Software Patches & Maintenance Releases Major Version Releases (including new features) Yes Yes Yes Yes *Multi-year duration available G500 Gateway software is maintained on the SCM Compact or SCM Express systems. It is uploaded to the Call Manager and easily downloaded to the G500 Gateway. The following software files are part of the systems. [Read through all release notes prior to upgrade of the system] IPX-S300B S/W release Card System name S300B Version/ Date File name Release notes APP ( ) ipx-app_ tgz SYS ( ) ipx-sys_ tgx VPU ( ) ipx-vpu_ tgz PRI1/PRI ( ) ipx-pri_ tgz ECU ( ) ipx-ecu_ tgz PRI2 U- Boot VPU U- Boot Version Matrix Table ( ) p2u-boot.bin ( ) vu-boot.bin Type Model Sub Model Compatible Version Remark SIP Phone SMT-i6021 i6021, i6020 V01.20 SMT-i6011 i6011, i6010 V01.20 SMT-i5343 V03.64 SMT-i5230 V02.84 SCMC_Release_Notes_V ENG.do cx SMT-i5220 i5220s, i5220d V02.84 Not support i5220 (8MB) SMT-i5210 i5210s, i5210 V02.84 SMT-i5264 V01.35 SMT-i3105 V02.84 Gateway IPX-G500B V for Remote Office Application ACD Wallboard ACD Agent Communicator WE VoIP Client SOFTWARE RELEASE INFORMATION for Android Recommend Galaxy Phone for iphone
10 TAPI Driver JTAPI Provider CURRENT KNOWN SOFTWARE FUNCTIONS IN THIS RELEASE 1. T.38 FAX is not working via SBC. Please use pass-through. 2. A channel count of GW Trunk in REGISTER message was fixed 16. On workaround, Channel count is changed to 128. In the next version, channel count will have actual usable channel count. 3. On a region, all entities under NAT have the same REGISTER expiration time. If you want a different expiration time, set the Pacing function of the Region to Disable (in [CONFIGURATION >Network > SBC > Region]) In general, remote desk phones will have a short register expiration time and FMC s will have longer one. [To change the register expire time of desk phone shorter] Put 60 seconds in Configuration->Phone Setting->SIP Option->Register Expire Time [To change the register expire tine of FMC longer] Put 3600 seconds in Configuration->Wireless Enterprise->Mobile Phone Profile->Expire Time(sec) Public WARRANTY AND REPAIR INFORMATION Hardware WLAN hardware comes with a one (1) year warranty from purchase date. Service Repair and Return AHR Availability Included in Samsung Assurance Optional Return Materials Authorization (RMA) Turn-around Time Typically 10 business days (max 30 calendar days) 1-2 business days* *Depending on region and when RMA request is received The product can be repaired or replaced under warranty if it is deemed to be due to a product defect. Contact Wireless Enterprise Support to determine if the system will require repair or replacement at or we.support@samsung.com. If there are any questions regarding this notice, please contact your Regional Sales Manager or Samsung Customer Services via at sales@we-operations.com.
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