Delivering Transformative Business Solutions

Transcription

1 Delivering Transformative Business Solutions Helen McGrath VP Market Insights AT&T Business Solutions

2 Businesses Today Need Greater Productivity Ubiquity Capability 2

3 Our Strategy Flexibly deliver integrated content, applications and services to any device, anywhere, anytime. 3

4 Endpoint Proliferation More Device Types and BYOD Demand Enterprises Supporting BYOD Q1 09 Q % 56% Source: Forrester Enterprise And SMB Networks And Telecommunications Survey; Managing Mobility Complexity Forrester Research Inc., October 28, 2010 More Powerful Devices 2X 1 GHz Increasing processing power 412 MHz 660 MHz More Devices Per User # of Devices Carried By Mobile Workers 3% 1 48% 30% 13% 4% 2% ipass workforce report 4

5 Mobilizing Everything People Process Assets Priority to support Mobile Apps for Out-of-office workers up from 35% in 2009 to 46% in 2010 Forrester: Ent. & SMB Netw. And Telco Survey, % plan to adopt mobile process applications (logistics, inventory management, supply chain) Worldwide M2M Shipments growing from 33M in 2010 to 106M in 2015 ABI Research: M2M Market Data Enabling Real Time Event Driven Interactions Sense Analyze Respond 5

6 The Network Matters 6

7 It s industrial grade. Scale Reliability and Quality of Service Orchestration Security Shared infrastructure 7

8 It s where supply meets demand. Purpose built Routable network assets Application specific capability Federation Flexibility 8

9 It s the nexus of Anywhere and On Demand. Mobile broadband Processing and compute power Device Virtualization Platforms Developer communities 9

10 Maximizing Our Unique Assets 10

11 Investing to Make it Happen Most complete set of assets Global IP Network Mobile Network Financial Strength Clear strategic focus Network Sourcing As a Service Advanced Mobility Solutions 2011 Investment 11% 16% 27% 46% Other Application and aas Platforms Wireless Voice Quality and 4G Global Network Infrastructure 2011 Investment 11

12 AT&T MPLS VPN Service Plus Internet and Remote Access 25% of our VPN customers leverage our Remote Access capabilities. 3 M Mobile VPN Endpoints We have plans to more than double our WiFi hotspots in ATM FR GSM Video Conf Exchange Presence & UC VoIP Gateway IPsec & SSL Tunnels Ethernet PPP DSL AT&T POP Synaptic/Hosted Servers/Apps AT&T MPLS Private Network Firewall & Filtering The Internet Tunnel Gateway & Authentication Server AT&T Netgate Private VPN Public Internet VPN Access Value-Added Security Network-based (MPLS) Managed and Unmanaged options PPP/FR/ATM/Ethernet/PL Broadband/DSL Wireless Voice over IP IP Telephony and LAN Service Telepresence Business continuity Managed/Personal Firewalls Intrusion Detection Internet Protect 12

13 AT&T VPN Global Reach 97% of our ports connect directly to AT&T owned and operated in-country MPLS edge routers via transparent leased lines. Remote Access >200,000 WiFi hotspots in 93 countries and dial-up available in 154 countries Wired Ethernet from 1,646 access points. 61 big switch countries and 131 additional extended reach countries 13 All dots are industrial strength AT&T owned & operated nodes.

14 AT&T IP Voice/Collaboration Strategy Any Network, Any Device 3 rd Party IPT/UC Services AT&T Managed IPT/UC AT&T Connect AT&T UC Voice IP Flexible Reach (Local/LD) AT&T UC Central AT&T Application Layer AT&T IP Voice Network AT&T Global MPLS Network SIP connected; common secure MPLS infrastructure, VoIP transport services to both AT&T & 3 rd party services, on-net Voice DNA (IP Centrex) AT&T Telepresence IP Toll Free (IP8YY) Hosted IP Contact Svc 3 rd Party Call Center Services AT&T Managed Contact Center Int l IP Networks Peer VoIP Networks PSTN Mobility Managed Router w/gateway Ethernet access Client or T-Managed Router SIP Phone Broadband CPE BE 14 TDM PBX IP PBX

15 AT&T IP Flexible Reach PBX Internet MIS PNT AVPN AT&T MPLS/VoIP Network PSTN Highlights SIP trunking delivering IP voice and data on integrated access for customer PBX systems Savings via converged voice and data Connects with analog, digital & certified IP PBXs Off-net LD, unlimited local, on-net Full US Local with Virtual Telephone Numbers 15

16 AT&T Connect Calendaring LDAP Portals CRM/ERP ACC AT&T Connect Communication Network On Prem Voice Bridge Client Applications IP Gateway 16 Transforms audio, web and video conferencing from multi-point tools into one communication tool, integrating with core business applications Highlights Enterprise-class solution Secure, reliable, scalable, bandwidth efficient Integrated global IP audio, web and video over AT&T MPLS Flexible & easy to deploy Fully hosted, on-premises or hybrid

17 AT&T Global Converged Network A single unified platform for VoIP and application services infrastructure Geographically deployed for low latency & maximum availability and performance SIP-enabled end-to-end with the advantages of on-net Security to and through the network, with QOS Redundancy, resiliency & reliability built-in IMS-based state of the art technology Significant multi-year investment VoIP US Nodes VoIP Connect Telepr UC Amst. Node London Node VoIP Connect Connect Telepr UC Hong Kong Node Telepr Singapore Node Shanghai Node Connect Tokyo Node VoIP Connect VoIP Connect Customer site UC 17 Customer site

18 Integrated Approach to AT&T Security Services Customer Network Premise & Network Internet & Intranet Fixed & Mobile Consulting Trusted Advisor provides evolution planning support Managed Security MSS offers integrate into connectivity Event & Threat Complete outsource management & threat protection Managed FW AT&T Global IP Network Network Based FW Internet Site to Site VPN VPN Remote Access to IPSec Prem Based FW VPN Remote Access Capabilities Wrapped By Professional Services 18

19 Evolution to Simple, Efficient Networked Security Data Center Remote Location Partners AT&T Secure Network Gateway Network Based Firewall & Web Security DDoS Protection Policy Controls Internet Headquarters MPLS Field Offices Mobile Worker Remote Worker Protection in the Network across Wireline & Wireless 19

20 The Network Makes New Things Possible Network Sourcing Mobile Productivity As a Service 20

21 Delivering Customer-centric Solutions Network Sourcing Manage complexity, reduce cost. Architect, operate client networks Multi-vendor integration Transform with emerging technologies Act as Infrastructure CIO Mobile Productivity Mobilize business processes. Business process assessment Solution architecture, development, and creation Integrated solutions (network, device, software) Innovation platforms As-a-Service Integrate, move to shared infrastructure. Infrastructure on demand Innovation platforms Finished services IT, communication and collaboration services On-demand experience Our Foundation Wireless and Wireline Network Scale, Speed, Security and Intelligence 21

22 Network Sourcing Model Enable CIOs to Focus on Business Performance Architect and operate client networks; multivendor integration IP and mobile enablement of key applications, embed security, optimize globally Cloud platforms, mobile productivity, finished collaboration services Integrate/Operate Innovate/Optimize Transform Operational Excellence Higher Performance at Lower Costs Business Value through New Technologies 22

23 Intelligent, Integrated As A Service Solutions The AT&T Network is the foundation for AT&T As a Service Solutions End-to-end Management: Cloud embedded in the AT&T managed network Dynamic Scaling: VPN and Compute services orchestrated within the network Comprehensive Security: VPN is extended to platforms, resulting in VPC Reliability and Availability: Proven history and industry leading SLAs Service Delivery: QoS between integrated Cloud, Wireline & Wireless Access Network 23

24 Building a Cloud Ecosystem HTML5 Industry Communities Enterprise Customers APIs Support Portal AT&T Dev Community On boarding Third-Party Communities 24

25 Delivering an Enterprise-Grade Cloud Enterprise Private Cloud Single Customer Focus Dedicated Infrastructure Expense/Unused Capacity On-Premises or Hosted Enhanced VPN Routing Features Virtual Private Cloud Hybrid Model Trusted Logical Separation Private or VPN Connectivity Highly Complex Virtual Routing Capabilities Public Cloud Internet Based Massive Multi-Tenancy Economics Security and Reliability Issues Ethernet and MIS Capabilities with VPN for Certain Apps AT&T Delivers Appropriate Levels of Network Sophistication to Match Customer Needs 25

26 Virtual Private Cloud: Binding Customers to Applications Service Orchestration On-demand, highly-secure connectivity Computing resources dynamically allocated Network built to meet points Extensibility and flexibility 3. Request Binding Network Intelligent Routing & Control 1. Request Connectivity Network Orchestration 2. Configure 1. Request Resources Compute Orchestration 2. Configure Customer A Customer A s VPN 3. Bind VPNs Extranet VPN Y IPE vswitch IDC 26 Network Connectivity and Compute Resources Dynamically

27 Simplifying Customers Connection to the Cloud Synaptic Storage as a Service Enablers Medical Image Information Mgt. Synaptic Storage as a Service Mobile Business App Sell with DICOM And compatible image formats And, more to come Vendor-neutral system Secondary or archival storage Interoperable image exchange Access data anytime, anywhere Share content across users Offload data from devices Source: public enablers list as of 1/10/11 (plus EMC), 27

28 Mobility, Network and Cloud Converge Any Device Public Private End-to-End Security Corporate Intranet Management Tools Secure Business Persona Network Enabled Intelligent Endpoint Connection to Cloud Services 28

29 AT&T Advanced Mobility Strategy FULLY MANAGED ANY CARRIER, ANY DEVICE, GLOBALLY PROFESSIONAL SERVICES APPLICATIONS AT&T Network DEVICES MOBILE PLATFORMS SINGLE BILLING Offering the largest portfolio of complete mobile solutions Consultative solution selling and online channels Key industry verticals and horizontal markets SINGLE POINT OF CARE 29

30 Advanced Mobility: Continued Momentum Execution Proof Points Applications Devices Professional Services Mobile Platforms LOB app adoption doubled from 2,500 to 5,000 Enterprises Over 300 Solution Partners in our Ecosystem Approved Applications jumped to 468 in 2011 >1,000 Approved Devices up 45% from YE 2009 Best in class stocked and custom devices Over 10 Million Connected Devices Application Co-creation, Development Deployment and Lifecycle Management Acquired 1 st Mobile Integration capabilities Platforms and Enablers (MEAP, M2M, MDM, GSMS, LBS) Launched 1 st set of cross Carrier, Global API s 30

31 Uniquely Positioned to Deliver What We Bring Wireline and Wireless Network Strength Intelligent Network Capabilities VPN Leadership Industry Innovation in Managed Network Solutions Mobility Solutions Meaningful Alliance Capabilities What We Deliver Highly-Secure, Reliable Solutions Customer-Driven Managed Services and Support Global Capabilities Customer Innovation Collaborative Relationship Model Partner Innovation Ecosystem Our Difference: Mobility, IP Solutions, Virtualization and Cloud Capabilities 31

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