A Ready Business makes crystal clear voice calls for less.

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1 A Ready Business makes crystal clear voice calls for less. Enterprise Voice Solutions Vodacom Power to you

2 Vodacom Enterprise Voice Solutions Ready to ensure that every voice call reaches its destination? A Ready Business knows that every business call needs to find its recipient the first time, every time. In today s fast moving and ever-changing marketplace, your business needs the ability to seamlessly connect your customers, employees, suppliers and offi ces quickly and reliably regardless of infrastructure challenges. We ve created a range of Enterprise Voice Solutions, made for Nigerian conditions, that are specifi cally designed to give you cost-effective telephony with superior call quality and service levels to ensure that your people are always reliably connected whether they re at the offi ce or on the move. Are you Ready for high quality voice calls that always connect for less? Welcome to the future of the business phone. Over time, Vodacom has built a reputation as Nigeria s most reliable business network. Our footprint stretches far and wide to ensure that Nigerian businesses can remain confi dently connected. Now we can provide your business with a crystal clear, super reliable voice solution that no longer relies on existing phone line infrastructures or the lack thereof. You ll save up to 30% on your phone bills, and you pay for only what you have used every month. 1

3 Our Enterprise Voice Solutions are available in two packages.

4 Vodacom Enterprise Voice Solutions Business Express Not all businesses have the need to invest in their own PBX system, yet they could benefit from the advantages and efficiency of PBX functionality. That s where Business Express comes in. Your phones will be connected to the Vodacom network securely and reliably hosted in our world-class data centers and we ll handle all the routing and switching on your behalf. This includes both internal and external calls. Benefits of Business Express: Enhanced PBX services without having to invest in any hardware Employees in different branches can communicate at very low rates Employees can receive calls to their office number on multiple devices from anywhere More uptime and less downtime equals business continuity and sustainability Local and international conference calling with a dedicated conference bridge Superior cost management and cost forecasting, with a monthly limit to prevent unwanted cost escalations Reduced operational expenses Exceptional customer service Extensive range of IP phones Customised IVR Per-second billing

5 Vodacom Enterprise Voice Solutions Business Connect This is a voice service, which allows you to use your existing PBX for calls. Phones and extensions already connected to your PBX system will be able to make and receive calls with no new capital investment required. Benefits of Business Connect: Crystal clear voice calls Onsite calls remain on your existing PBX You ll maintain your dialing behaviour Large volumes of inbound and outbound calls can be accommodated Compatible with any PBX Enhanced mobility

6 Vodacom Enterprise Voice Solutions Receive calls to your desk phone on multiple devices from anywhere. Mobile employees require anytime, anywhere access to communication on multiple devices and that's why Vodacom Enterprise Voice Solution has a softphone. An easy to use application that keeps your business connected and ensures you meet your objectives, no matter where you are. Be reached on your office desk phone wherever you are Call Nigeria at Nigeria s local call rate even when abroad Use all PBX functions even when out of the office Available on ios, Android, Mac and Windows devices 5 Vodacom Enterprise Voice Solutions connects you for less vodacom.com.ng

7 Vodacom Enterprise Voice Solutions Features Enhanced admin/user web Unified messaging Call hunting Voic and Voic to Basic call logs Call waiting Music on hold Calling name presentation External calling line ID Internal calling line ID Call transfer Flash call hold Three-way call Gain more from our Enterprise Voice Solutions Description Portal for customer to manage user subscriptions. A device that enables a desktop, laptop and/or work station computer to function like a telephone. A function that will forward calls to multiple lines or phone numbers until it finds one where the call is answered. Users have access to voic and can retrieve mail from . From the web interface, CDRs are collected from the system. Ability to switch calls using the flash button function. Entertaining a caller on hold with music. Name and number of the user displayed on the IP phone screen. Called user can see the number on his phone. Called user can see the number on his phone. User can transfer the active call to another destination. User can put a call on hold. Three-way conference call. 6

8 Vodacom Enterprise Voice Solutions Features Call forwarding Call forwarding busy Call forwarding no answer Call forwarding not reachable Speed dial options Roaming profiles Phone lockout User Directory Call park Call pick up Call hold Busy lamp field Simultaneous ring Description Gain more from our Enterprise Voice Solutions Forward all calls to a specific number. Forward calls when there is an active call on the line. If the user has voic , the call is automatically directed to the voic . Forward calls when there is no answer for a number of seconds. If the user has voic , the call is automatically directed to the voic . Forward calls when the device is not registered. If the user has voic , the call is automatically directed to the voic . Allows the user to dial numbers from hard buttons. Users can login to any phone and receive their profile (number, name, settings, etc.) Before users make a call, they must login to the phone. Their line is still available even if logged out. List of users and phones. Park call to park slot. Calls can be retrieved from the calling park slot. Pick up calls on other lines. User can put the call on hold. Secretary can see if the manager is on a call. All devices assigned to the user will ring at the same time. Ringing stops when one of the devices is answered. 7

9 Get Ready for more Value-Added Services Voice mail Conference bridge Softphone A one-time activation charge is applicable A fixed rate will be charged per month A fixed rate will be charged per user Vodacom Enterprise Voice Solutions connects you for less vodacom.com.ng 8

10 Save up to 30% on your phone bill.

11 A Ready Business always has a choice. Please note: There s absolutely no need to get a separate phone or PBX for your business. Our solutions connect to just about any PBX, whether it s a legacy PBX or analogue, E1 or IP PABX. Even if you don t have a PBX at all, you can still enjoy low-cost, quality local and international calls with our Enterprise Voice Solutions. IP Phone SIP T-20P IP Phone SIP T-22P Snom 710 VOIP Phone IP Phone SIP T-26P Snom 370 Business Class SIP Phone Snom Line SIP Phone IP Phone SIP T-26P Snom 370 Business Class SIP Phone IP Phone SIP T- 28P Snom 320 Business Class SIP Phone Gigabit Color IP Phone SIP T 32G Snom line SIP Phone Gigabit Color IP Phone SIP T38G Snom 870 Black Professional IP Phone Ultra Elegant IP Phone SIP T42G Ultra Elegant IP Phone SIP T46G Ultra Elegant IP Phone SIP T48G 10

12 Contact us for an Enterprise Voice Solution that gives you super-reliable connections for less vodacom.com.ng Vodacom Group Vodacom and the Vodacom logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. While Vodacom makes every effort to ensure that the enclosed information is correct at time of print, Vodacom cannot be held responsible for any cost, loss and/ or damage that may arise as a result of misprints, incorrect information and/or any changes. E&OE (Errors and Omissions Excepted). DATE ISSUED: APRIL 2016

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