vcenter Operations Management Pack for NSX-vSphere

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1 vcenter Operations Management Pack for NSX-vSphere vcenter Operations Manager 5.8 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see EN-nnnnnn-00

2 vcenter Operations Management Pack for NSX-vSphere You can find the most up-to-date technical documentation on the VMware Web site at: The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: Copyright 2014 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc Hillview Ave. Palo Alto, CA VMware, Inc.

3 Contents 1 Introduction to vcenter Operations Management Pack for NSX-vSphere 5 2 Installing and Configuring vcenter Operations Management Pack for NSX vsphere 7 NSX-vSphere Compatibility Requirements 7 Install the Management Pack in a Standalone Installation 7 Install the Management Pack in a vapp Installation 8 Configure the NSX-vSphere Management Pack Instance 8 3 NSX for vsphere Dashboards 11 4 NSX for vsphere Resource Kinds and 15 5 NSX-vSphere Alert Definitions 27 VMware, Inc. 3

4 vcenter Operations Management Pack for NSX-vSphere 4 VMware, Inc.

5 Introduction to vcenter Operations 1 Management Pack for NSX-vSphere The vcenter Operations Manager Management Pack for NSX-vSphere extends the operational management capabilities of the vcenter Operation platform into the areas of virtual and physical data center networking. This management pack is designed for high level, and drilled down operations visibility, within highly virtualized networks, whereby the customer has deployed both vsphere and NSX technologies. This management pack is intended for virtual administrators and network operations managers, and provides the following features: Visibility of all NSX networking services deployed within each vsphere cluster including NSX manager, NSX controllers, and NSX data plane services (logical switch, routers, firewalls etc). Several different pre-defined vcenter Operations widgets are leveraged for representing NSX services. Visibility of vsphere hosts within NSX transport zones, within or across multiple vsphere clusters (for seeing the mobility and routing spans). Search and drill down functions for obtaining the operations health of deployed NSX objects. Embedded dependency rules of both logical and physical networking relationships for problem alerting and root-cause problem solving. This includes detection and alerting of NSX configuration, connectivity, and health problems. All alerts are consolidated into a vcenter Operations Manager alert interface. Extension of the core vcenter Operations Manager health and risk analytics engine for the inclusion of NSX object key performance and health indicators. VMware, Inc. 5

6 vcenter Operations Management Pack for NSX-vSphere 6 VMware, Inc.

7 Installing and Configuring vcenter Operations Management Pack for NSX vsphere 2 This chapter includes the following topics: NSX-vSphere Compatibility Requirements, on page 7 Install the Management Pack in a Standalone Installation, on page 7 Install the Management Pack in a vapp Installation, on page 8 Configure the NSX-vSphere Management Pack Instance, on page 8 NSX-vSphere Compatibility Requirements Before you install and configure the NSX-vSphere management pack for vcenter Operations Manager, verify that your system meets the necessary requirements. This management pack supports the following versions: vcenter Operations Manager NSX Manager or higher vcenter 5.5 ESX 5.5 Install the Management Pack in a Standalone Installation If you have a standalone installation, follow the procedure below to install the management pack. Prerequisites The vmware adapter should be installed, and its instance configured, before installing and configuring the NSX-vSphere Management Pack instance. Download the management pack installation file from You can download the TGZ file from the Resources tab of the management pack page. Make a note of the build number in the TGZ file name. The build number appears after the management pack name, for example, managementpack_name-buildnumber.tgz. Read the release notes included with the TGZ file. Procedure 1 Open the TGZ file and extract the TAR file to a temporary folder on your vcenter Operations Manager server. VMware, Inc. 7

8 vcenter Operations Management Pack for NSX-vSphere 2 Run the following script: Option Windows Linux Description standalone-install.bat standalone-install.sh 3 Verify that the build number in the Adapter Version column for the management pack matches the build number in the TGZ file that you downloaded. Install the Management Pack in a vapp Installation If you are working in a vapp environment, follow the procedure below to install the management pack from a PAK file. Prerequisites Download the management pack installation PAK file anonymously from Make a note of the build number in the PAK file name. The build number appears after the management pack name, for example, managementpack_name-buildnumber.pak. Read the release notes included with the PAK file. Procedure 1 Save the PAK file in a temporary folder. 2 Log in to the Admin user interface as the admin user. For example: 3 On the Update tab, click Browse to locate the temporary folder and select the PAK file. 4 Click Update and click OK to confirm the update. The Admin user interface uploads the PAK file. The upload might take several minutes. 5 Read and accept the EULA and click OK. 6 Click OK to confirm and start the update process. The update might take several minutes. Status information appears on the Update tab when the update is finished. 7 Log in to the Custom user interface as an administrator. For example: 8 Select Admin > Support. 9 Verify that the build number in the Adapter Version column for the management pack matches the build number in the PAK file that you uploaded. Configure the NSX-vSphere Management Pack Instance You must add an instance for the NSX Manager from which you are collecting data. When you add an instance, you define parameters like the adapter type, server address, and more. Procedure 1 Log in to the Custom user interface as an administrator. 2 Select Environment > Configuration > Adapter Instances. 8 VMware, Inc.

9 Chapter 2 Installing and Configuring vcenter Operations Management Pack for NSX vsphere 3 Select the collector to use from the Collector drop-down menu. Unless you added additional collectors, the only available collector is vcenter Operations Standard. You can change the name of this collector when you install the standalone version. 4 Enter values for the following fields: Field Name Adapter Kind Adapter Instance Name Accept Any Certificate NSX Manager Host VC Host Credential Description The type of adapter. Select NSX Adapter. Enter a name by which to identify this management pack instance. VMware recommends using the host name or IP address of the NSX manager as the adapter instance name. When set to true, the adapter will allow self-signed certificates and will not authenticate the identity of the NSX Manager. When set to false, the adapter will authenticate the identity of the NSX Manager when establishing a connection, so NSX certificates must be signed by a valid certificate authority. The host name or IP address of the NSX Manager from which you are collecting data. The host name or IP address of the vcenter to which you are connecting. The credential information set for accessing the NSX Manager and vcenter. You can use an existing credential set or create a new one. a b Click Add to create a credential set. Click Edit to edit an existing credential set. Option Name NSX Manager User Name NSX Manager Password vcenter User Name vcenter Password Description The name for the credential set. Enter the username for NSX Manager. Enter the the password for NSX Manager. Enter the username for the vcenter server. Enter the password for the vcenter server. VMware, Inc. 9

10 vcenter Operations Management Pack for NSX-vSphere 10 VMware, Inc.

11 NSX for vsphere Dashboards 3 The dashboards provided in the vcenter Operations Manager Management Pack for NSX-vSphere are used to diagnose and troubleshoot problems within your logical and physical network. NSX Main Dashboard This dashboard provides an overview of the health of the various network resources and objects. In addition, it provides network traffic information and all of the open alerts related to NSX.It includes the following widgets: NSX Environments Control Plane Open Alerts Transport Layer Top Logical Networks By Traffic Top VMs By Traffic NSX Environments Control Plane This widget lists the environments that you are currently monitoring. To monitor only one environment, select that widget and all of the other widgets on the dashboard will update accordingly. This widget lists all of the objects that are part of the control plane, as opposed to the data plane. In this widget, you can view the health of any of the objects or filter by a given health status. It lists the: NSX Manager NSX Controller NSX Edge NSX Logical Router Responsible for the API and communication with the vcenter for configuration information. Responsible for configuring logical and software switch information. Machines that run logical services such as DHCP, load balancing, IPSec, and more. Responsible for configuring the routing software on each individual host in the environment. Open Alerts Lists of all the open alerts for NSX in the selected environment. Alerts are determined by threshold violations. For more information about alerts, refer to Chapter 5, NSX-vSphere Alert Definitions, on page 27. VMware, Inc. 11

12 vcenter Operations Management Pack for NSX-vSphere Transport Layer Top Logical Networks By Traffic Top VMs by Traffic This heatmap shows all of the transport nodes, which are ESX hosts that are registered with NSX, and are grouped by transport zones. The heatmap can show the health, as well as workload and network workload for each host. Lists the logical switches experiencing the most network traffic. Lists the virtual machines responsible for the most network traffic. NSX Logical Topology Dashboard This dashboard enables you to see a specific object and view the actual topology and how the object connects to the logical elements in the network, as well as alerts and metrics related to the object. It includes the following widgets: NSX Environments Resources Logical Topology Alerts Resources Logical Topology Alerts Lists all of the objects and enables you to search for a specific object, for example, a logical switch or virtual machine. When an object is selected, the Logical Topology updates its view accordingly. Provides a visual display for how an object fits within the logical network. You can use this widget to navigate around the network by double-clicking any of the items in the view. When an object is selected, the Alerts and widgets update their information, respectively. Displays the alerts for the object selected in the Logical Topology widget. Displays the metrics for the object selected in the Logical Topology widget. The metrics change depending on the type of resource or service selected. In addition, the metrics that are displayed are a pre-configured set of metrics and not the full set of metrics. For more information, refer to Chapter 4, NSX for vsphere Resource Kinds and, on page 15. NSX Edge Services This dashboard provides a high-level view of the types of edge services and their metrics. It includes the following widgets: NSX Environments Firewall Services IPSec VPN Services DHCP Services Load Balancer Services SSL VPN Services 12 VMware, Inc.

13 Chapter 3 NSX for vsphere Dashboards L2 VPN Services Firewall Services IPSec VPN Services Lists all of the edge firewall services. You can view the services by the connections, network traffic, or packets per second. Each configuration will show its respective metrics. Lists the edge IPSec VPN services. You can view the information by: Active Tunnels - how many active connections are there to and from the VPN service. Network Traffic - the total amount of traffic on the connection. Egress Traffic- the outgoing traffic on the connection. Ingress Traffic - the incoming traffic on the connection. DHCP Services Load Balancer Services Shows the percentage of configured pools for the individual Edge DHCP services. Shows the status of the load balancing services, by the following: Pool Sessions - The total number of sessions, or connections, to all pools that are configured on the load balancer. Pool Network Traffic - The total traffic used by a pool. Pool Egress Traffic - The outgoing traffic for the pool. Pool Ingress Traffic - The incoming traffic for the pool. Sessions - The total number of sessions, or connections, to all virtual servers that are configured on the load balancer. Traffic - The total traffic used by the virtual servers. Egress Traffic - The outgoing traffic for the virutal servers. Ingress Traffic - The incoming traffic for the virtual servers. Request Rate - The HTTP request rate for the virtual servers. SSL VPN Services Lists the metrics for SSL VPN traffic, including: Active Clients - The number of active VPN connections. Authentication Failures - The rate of authentication failures per minute over the last collection interval. Network Traffic - The total traffic used by all connections. Egress Traffic - Outgoing traffic by all connections. Ingress Traffic - Incoming traffic by all connections. L2 VPN Services Lists the services for the L2 VPN, including: Network Traffic - the total traffic on the tunnel. Egress Traffic - The outgoing traffic on the tunnel. Ingress Traffic - The incoming traffic on the tunnel. VMware, Inc. 13

14 vcenter Operations Management Pack for NSX-vSphere 14 VMware, Inc.

15 NSX for vsphere Resource Kinds and 4 are used to measure the configuration, availability, and performance of a resource or object. NSX Manager Table 4 1. Supported Provisioned CPU Mhz The amount of processing power allocated. Usage CPU Percentage The percent of allocated processing power used. Used CPU Mhz The amount of processing power used. Provisioned Disk GB The amount of disk space allocated. Usage Disk Percentage The percent of allocated disk space used. Used Disk GB The amount of disk space used. Provisioned Memory KB The amount of memory allocated. Usage Memory Percentage The percent of allocated memory used. Used Memory KB The amount of memory used. Capacity VXLAN Integer The maximum number of logical switches that can be configured, based on the number of VXLAN segments that have been created. Usage VXLAN Percentage The percentage of logical switches that have been configured relative to the number of VXLAN segments that have been created. Used VXLAN Number The number of logical switches that have been configured. API Responding Status Binary Is the NSX Manager responding to API requests. 0 - No 1 - Yes Backup Scheduled Status Binary Is there a backup scheduled for the NSX environment. 0 - No 1 - Yes Last Backup Time Status Binary Has a backup taken place. 0 - No 1 - Yes VMware, Inc. 15

16 vcenter Operations Management Pack for NSX-vSphere Table 4 1. Supported (Continued) NTP Configured Syslog Configured vcenter Connection Status Status Binary Is an NTP configured on the NSX Manager. 0 - No 1 - Yes Status Binary Is a Syslog configured on the NSX Manager. 0 - No 1 - Yes Status Binary Is there currently a connection between NSX Manager and vcenter. 0 - Disconnected 1 - Connected NSX Controller Cluster Table 4 2. Supported Cluster CPU Provisioned Mhz The aggregate amount of processing power allocated to all controllers. Cluster CPU Usage Percentage The percent of allocated processing power used in all controllers. Cluster CPU Used Mhz The total amount of processing power used in all controllers. Cluster Disk Space Provisioned GB The aggregate amount of disk space allocated to all controllers. Cluster Disk Space Usage Percentage The percent of allocated disk space used in all controllers. Cluster Disk Space Used GB The amount of disk space used in all controllers. Cluster Memory Provisioned KB The aggregate amount of memory allocated to all controllers. Cluster Memory Usage Percentage The percent of allocated memory used by all controllers. Cluster Memory Used KB The amount of memory used by all controllers. Cluster Network Max Observerd Capacity KBps The network capacity for all controllers, based on the maximum observed network bandwidth usage. Cluster Network Usage Percentage The percent of network bandwidth used by all controllers, based on the maximum observed network bandwidth usage. Cluster Network Utilization KBps The total bandwidth used by all controllers. Active Status Percentage The percentage of controllers that are currently active. Controllers on the Same Host Status Binary Are all of the controllers on the same host. 0 - No 1 - Yes 16 VMware, Inc.

17 Chapter 4 NSX for vsphere Resource Kinds and NSX Controllers Table 4 3. Supported CPU Provisioned Mhz The amount of processing power allocated to the controller. CPU Usage Percentage The percent of allocated processing power used by the controller. CPU Used Mhz The total amount of processing power used by the controller. Disk Space Provisioned GB The amount of disk space allocated to the controller. Disk Space Usage Percentage The percent of allocated disk space used by the controller. Disk Space Used GB The amount of disk space used by the controller. Memory Provisioned KB The amount of memory allocated to the controller. Memory Usage Percentage The percent of allocated memory used by the controller. Memory Used KB The amount of memory used by the controller. Network Max Observerd Capacity KBps The network capacity for the controller, based on the maximum observed network bandwidth usage. Network Usage Percentage The percent of network bandwidth used by the controller, based on the maximum observed network bandwidth usage. Network Utilization KBps The actual bandwidth used. Status Status Binary Indicates if the controller is available. 0 - Unknown 1 - Running Syslog Configured Status Binary Indicates if the Syslog is configured on the controller. NSX Transport Zone Table 4 4. Supported Dropped Packets Percentage The total percent of packets dropped by all the switches in a transport zone. Egress Broadcast Packets The number of outgoing broadcast packets. Egress Dropped Packets The number of outgoing packets that were dropped. Egress Multicast Packets The number of outgoing multicast packets. VMware, Inc. 17

18 vcenter Operations Management Pack for NSX-vSphere Table 4 4. Supported (Continued) Egress Traffic KBps The amount of outgoing traffic. Egress Unicast Packets The number of outgoing unicast packets. Ingress Broadcast Packets The number of incoming broadcast packets. Ingress Dropped Packets The number of incoming packets that were dropped. Ingress Multicast Packets The number of incoming multicast packets. Ingress Traffic KBps The amount of incoming traffic. Ingress Unicast Packets The number of incoming unicast packets. Total Dropped Packets The total number of dropped packets. Total Egress Packets The total number of outgoing packets. Total Ingress Packets The total number of incoming packets. Total Packets The total number of all packets. Utilization KBps The total amount of traffic. NSX Logical Router Table 4 5. Supported Capacity Interface Integer Number of available interfaces that can be configured Used Interface Integer The number of interfaces configured. Connected Interface Binary Indicates if there is an object connected to the uplink interface of the logical router. Attached VMs Status Binary The number of virtual machines currently using the router. This includes virtual machines that are not directly connected to the router. No Connected Uplink Interface Status Binary Indicates if there are uplink interfaces connected. If there are no interfaces connected, traffic will not proceed beyond this router. 0 - No 1 - Yes 18 VMware, Inc.

19 Chapter 4 NSX for vsphere Resource Kinds and Table 4 5. Supported (Continued) Routing Neighbor Relations Formed Status Binary Indicates whether the selected router is creating relationships with neighboring routers. 0 - No 1 - Yes Status Status Binary Indicates if the router is available. 0 - Unknown 1 - Deployed NSX Edge Table 4 6. Supported CPU Provisioned Mhz The amount of processing power allocated to the edge. CPU Usage Percentage The percent of allocated processing power used by the edge. CPU Used Mhz The total amount of processing power used by the edge. Disk Space Provisioned GB The amount of disk space allocated to the edge. Disk Space Usage Percentage The percent of allocated disk space used by the edge. Disk Space Used GB The amount of disk space used by the edge. Memory Provisioned KB The amount of memory allocated to the edge. Memory Usage Percentage The percent of allocated memory used by the edge. Memory Used KB The amount of memory used by the edge. Network Max Observerd Capacity KBps The network capacity for the edge based on the maximum observed network bandwidth usage Network Usage Percentage The percent of network bandwidth used by the edge based on the maximum observed network bandwidth usage Network Utilization KBps The actual amount of network bandwidth used. Egress Packets Interface The number of outgoing packets on a specific interface of the edge device. Egress Traffic Interface KBps The total number of outgoing packets on a specific interface. Ingress Packets Interface The number of incoming packets on a specific interface. Ingress Traffic Interface KBps The total number of incoming packets on a specific interface. VMware, Inc. 19

20 vcenter Operations Management Pack for NSX-vSphere Table 4 6. Supported (Continued) Connected Interface Binary Indicates if there is an object connected to the uplink interface of the edge. API Responding Status Binary Indicates whether the API for an edge device is responding. Attached VMs Status Integer Indicates the number of virtual machines using this edge. HA Status Status Integer Indicates if the edge is working in high availability mode. Status Status Binary Indicates if the edge device is available. NSX Edge - DHCP Service Table 4 7. Supported Capacity IP Pool Range The maximum number of pools that can be configured. Usage IP Pool Percentage The percent of pools configured. Used IP Pool Integer The number of pools configured. Addresses in Use Range Percentage The percent of addresses in the range that are in use. Addresses in Use Range Integer The number of addresses in the range that are in use. IP Addresses Renewed (Last Interval) Provisioned Addresses Range Integer The number of attempted IP address renewals in the last x amount of time. An irregular amount of renewal requests can signify that someone is trying to attack your network. Range Integer The number of addresses allocated for the pool. Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running 2 - Applied, which means it is running and configured The service is down. NSX Edge - DNS Service Table 4 8. Supported Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down 20 VMware, Inc.

21 Chapter 4 NSX for vsphere Resource Kinds and NSX Edge - Firewall Service Table 4 9. Supported Capacity Rule Integer The maximum number of rules you can define on an edge device. Connections Rule Integer The current number of connections for all defined rules. Recommended Connection Capacity Rule Integer The recommended number of concurrent connections for the edge device. Total Packets Rule The total number of packets from all connections on the edge device. Total Traffic Rule KBps The total traffic from all connections on the edge device. Used Rule Integer The number of rules configured on the edge device. Connections Rule n Integer The current number of connections since the last time the data was collected. Total Packets Rule n The number of packets on the connection. Total Traffic Rule n KBps The traffic on the connection. Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down NSX Edge - IPSec VPN Service Table Supported Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down VPN Channel Down Status Binary Indicates the status of at least one of the VPN channels. 0 - No 1 - Yes Active Tunnel Integer The number of channels that are in use. Capacity Tunnel Integer The maximum number of channels that can be used. Egress Traffic Tunnel KBps The outgoing traffic on the tunnel. Ingress Traffic Tunnel KBps The incoming traffic on the tunnel. Total Traffic Tunnel KBps The total amount of traffic on the tunnel. VMware, Inc. 21

22 vcenter Operations Management Pack for NSX-vSphere NSX Edge - L2 VPN Service Table Supported Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down Egress Traffic Network KBps The outgoing traffic on the tunnel. Ingress Traffic Network KBps The incoming traffic on the tunnel. Status Network String Indicates if the tunnel is up or down. Total Traffic Network KBps The total amount of traffic on the tunnel. NSX Edge - Load Balancer Service Table Supported Capacity Pool Integer The maximum number of pools you can define. Current Sessions Pool Integer The number of pools defined. Egress Traffic Pool KBps The outgoing traffic in all of the pools. Ingress Traffic Pool KBps The incoming traffic for all of the pools. Max. Observed Sessions Max Observed Sessions Pool The maximum observed number of sessions created, per second, in all pools. Pool Integer The maximum observed number of sessions observed in all pools. Sessions Pool The rate at which sessions are created in all pools. Total Traffic Pool KBps The total traffic for all of the pools. Used Pool Integer The number of pools currently defined. Active Pool n Percentage The percentage of servers that are active in the pool. Current Sessions Pool n Integer The number of active sessions in the pool. Egress Traffic Pool n KBps The outgoing traffic for all servers in the pool. Ingress Traffic Pool n KBps The incoming traffic for all servers in the pool. Max. Observed Sessions Max Observed Sessions Pool n The maximum observed number of sessions created, per second, on all servers in the pool. Pool n Integer The maximum observed number of sessions observed in the pool. Sessions Pool n The rate at which sessions are created in the entire pool. Status Pool n String Indicates if the specific pool is enabled or disabled. Total Traffic Pool n KBps The total traffic for all servers in the pool. 22 VMware, Inc.

23 Chapter 4 NSX for vsphere Resource Kinds and Table Supported (Continued) Current Sessions n Integer The number of sessions connected to the server. Egress Traffic n KBps The outgoing traffic on the server. Ingress Traffic n KBps The incoming traffic on the server. Max. Observed Sessions Max Observed Sessions n The maximum observed number of sessions created, per second, on the server. n Integer The maximum observed number of sessions observed on the server. Sessions n The rate at which sessions are created. All Pool Members Are With Status Down Pool Members With Status Down n Binary Indicates if all members of the pool are unavailable. 0 - No 1 - Yes n Binary Indicates that members of the pool are currently unavailable for this loadbalancer service. 0 - No 1 - Yes Status n String Indicates if the specific server is up or down. Capacity Integer The maximum number of virtual servers you can define. Current Sessions Integer The number of active sessions on all of the virtual servers. Egress Traffic KBps The outgoing traffic in all of the virtual servers. HTTP Request Rate Integer The number of HTTP requests sent to the group of servers. Ingress Traffic KBps The incoming traffic for all of the virtual servers. Max. Observed HTTP Request Rate Integer The maximum observed rate of HTTP requests observed on all virtual servers. Max. Observed Sessions The maximum observed number of sessions created, per second, in all virtual servers. Max Observed Sessions Integer The maximum observed rate of sessions observed in all virtual servers. Sessions Rate Limit The maximum number of sessions allowed, per second, on all of the virtual servers. Sessions The rate at which sessions are created in all virtual servers. Total Traffic KBps The total traffic for all of the virtual servers. Used Integer The number of virtual servers currently defined. Current Sessions n Integer The number of active sessions on a specific virtual server. Egress Traffic n KBps The outgoing traffic on a specific virtual server. VMware, Inc. 23

24 vcenter Operations Management Pack for NSX-vSphere Table Supported (Continued) HTTP Request Rate n Integer The rate of HTTP requests sent to a specific virtual server. Ingress Traffic n KBps The incoming traffic for a specific virtual servers. Max. Observed HTTP Request Rate n Integer The maximum observed rate of HTTP requests observed on a specific virtual server. Max. Observed Sessions n The maximum observed number of sessions created, per second, on a specific virtual server. Max Observed Sessions n Integer The maximum observed number of sessions observed on a specific virtual server. Sessions Rate Limit n The maximum number of sessions allowed, per second, on a specific virtual server. Sessions n The rate at which sessions are created a specific virtual server. Status n String Indicates if the virtual server is up or down. Total Traffic n KBps The total traffic for a particular virtual server. Used Integer The number of virtual servers currently defined. Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down NSX Edge - NAT Service Table Supported Capacity Rule Integer The maximum number of NAT rules that can be configured. The maximum allowed is Used Rule Integer The actual number of rules defined. Rule Misconfiguration Status Binary Indicates if a rule is not defined properly or is defined to a non-existent entity. 0 - No 1 - Yes Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down 24 VMware, Inc.

25 Chapter 4 NSX for vsphere Resource Kinds and NSX Edge - Routing Service Table Supported Capacity Route Integer The maximum number of static routes that you can configure. Used Rule Integer The actual number of static routes defined. Routing Neighbor Relations Formed Status Binary Indicates whether the selected router is creating relationships with neighboring routers. 0 - No 1 - Yes Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down NSX Edge - SSL VPN Service Table Supported Active Clients Network Integer The aggregate number of active client connections. Authentication Failures Network Per minute The number of failed authentication attempts, per minute. Client Capacity Network Integer The maximum number of client connections allowed. Egress Traffic Network KBps The outgoing traffic for all connections. Ingress Traffic Network KBps The incoming traffic for all connections. Total Traffic Network KBps The total traffic for all connections. Service Status Status Indicates if the service is active. 0 - Not configured 1 - Running -1 - Enabled but the service is down Top of Rack Switch Table Supported Used Interface Integer The number of interfaces connected to hosts. Link Status Interface n String Indicates if the link is up or down. TTL Interface n Indicates the time to live for the interface. VLAN Interface n Indicates the VLAN that is assigned to the interface. VMware, Inc. 25

26 vcenter Operations Management Pack for NSX-vSphere Table Supported (Continued) Management IP Address Switch The IP address that is used for management of this switch. System Name Switch The configured name of the switch. This will usually be the DNS name of the switch. Physical Fabric Table Supported Number of Top of Rack Switches Status Integer Indicates the number of Top of Rack Switches that have been discovered. 26 VMware, Inc.

27 NSX-vSphere Alert Definitions 5 When values for metrics exceed a defined threshold, alerts are raised to call your attention to a problem. The following table lists known alerts in the system, as well as additional information about the cause, impact, and possible remediation. Table 5 1. Alerts Metric Name Description Object Severity Recommendations Threshold Status Status The NSX Controller is not communicating with the NSX Manager Controller Critical 1. Verify that the NSX Controller VM is powered on. 2. Verify that the NSX Controller VM is connected to the network. < 1 Status Active (%) One or more NSX Controllers in the cluster are not communicating with the NSX Manager Controller Cluster Critical 1. Verify that all NSX Controller VMs are powered on. 2. Verify that all NSX Controller VMs are connected to the network. < 50 CPU Usage (%) Memory Usage (%) Disk Space Usage (%) Network Usage (%) The resource usage on the NSX Controller is above normal, and may be impacting performance Controller Warning 1. Investigate CPU and memory utilization on the NSX Controller to determine if there is an issue. 2. If the issue is due to the traffic load, try adding additional nodes to the cluster. For Example, from 3 nodes scale to 5 nodes. Dynamic Status Controllers On The Same Host All NSX Controllers in the cluster are deployed to the same host, which limits redundency Controller Cluster Warning Move the NSX Controller nodes to different hosts > 0 Status Syslog Configured There is no syslog server configured on the NSX Controller Controller Serious Configure a syslog server on the NSX Controller. < 1 VMware, Inc. 27

28 vcenter Operations Management Pack for NSX-vSphere Table 5 1. Alerts (Continued) Metric Name Description Object Severity Recommendations Threshold Resource usage is high The resource usage on the NSX Manager is above normal, and may be impacting performance Manager Warning Investigate CPU and memory utilization on the NSX Manager to determine if there is an issue. Dynamic Status vcenter Connection Status The connection to the vcenter inventory is down Manager Critical Verify that there is network connectivity between the NSX Manager and vcenter. < 1 Status Last Backup Time A backup of the environment has not been performed Manager Serious Start a backup of the environment from the NSX Manager. < 1 Status Backup Scheduled Scheduled backups of the environment have not been configured Manager Serious Configure scheduled backups of the environment from the NSX Manager. < 1 Status NTP Configured There is no NTP server configured on the NSX Manager Manager Serious Configure an NTP server on the NSX Manager that matches the NTP server configured on the hosts. < 1 Status Syslog Configured There is no syslog server configured on the NSX Manager Manager Serious Configure a syslog server on the NSX Manager. < 1 Status API Responding API calls to the NSX Manager are currently failing Manager Critical Investigate the log files for more information. < 1 CPU Usage Usage (%) Memory Usage (%) Disk Usage Rate(KBps) Network Workload (%) The resource usage on the host is above normal, and may be impacting performance Host System Warning 1. Investigate CPU, memory, and network utilization on the host to determine if there is an issue. 2. You could choose to move some of the VMs on to another host Dynamic Network Physical NIC Link Status One or more physical NICs on the host are not connected, which may be impacting network connectivity Host System Serious Verify that the physical NICs on the host are connected to the uplinks of the VDS. < 1 CPU Usage (%) Memory Usage (%) Disk Space Usage (%) Network Usage (%) The resource usage on the NSX Edge is above normal, and may be impacting performance Edge Warning 1. Investigate CPU and memory utilization on the NSX Edge to determine if there is an issue. 2. If the impact is due to high network traffic you can scale up the edge to large or x-large config Dynamic 28 VMware, Inc.

29 Chapter 5 NSX-vSphere Alert Definitions Table 5 1. Alerts (Continued) Metric Name Description Object Severity Recommendations Threshold Status HA Status High Availability is not enabled on the NSX Edge, which may result in network outages Edge Serious Enable High Availability on the NSX Edge. < 1 Interface Connected One or more interfaces on the NSX Edge are currently down Edge Critical Check the admin status of the interfaces on the NSX Edge. = 0 Status Status The NSX Edge has not been deployed Edge Critical Redeploy the NSX Edge. < 1 VXLAN Usage (%) All VXLAN segments have been used Manager Warning Add additional logical segments to the Transport Zone = 100 Status Routing Neighbor Relations Formed The NSX Routing Service is enabled on the NSX Logical Router, but no neighbor relations have been formed Logical Router Serious Verify the dynamic routing protocol configuration on the NSX Logical Router and physical routers. < 1 Interface Connected One or more interfaces on the NSX Logical Router are currently down Logical Router Critical Check the admin status of the interfaces on the NSX Logical Router. = 0 Network vnic Subnet Misconfiguration The IP address of one or more virtual NICs is not in the same subnet as the NSX Logical Router Machine Serious Change the IP address of the virtual NIC so that it is in the same subnet as the NSX Logical Router. > 0 Network vnic Gateway Misconfiguration The defaut gateway address of one or more virtual NICs do not match the IP address of the NSX Logical Router Machine Serious Change the gateway address of the virtual NIC to match the IP address of the NSX Logical Router. > 0 Interface Connected Uplink Interfaces The NSX Logical Router does not have an uplink interface configured, which is preventing external communication Logical Router Warning Check if the router configuration is only for routing between internal networks or external access is required. If External access is required, configure an uplink interface on the NSX Logical Router = 0 Status Pool Member With Status Down One or more pool members on the NSX Load Balancer Service is currently down Load Balancer Edge Service Serious 1. Verify that the pool member is powered on. 2. Verify that the pool member is connected to the network or the IP address of the Pool matches with the member servers IP > 0 VMware, Inc. 29

30 vcenter Operations Management Pack for NSX-vSphere Table 5 1. Alerts (Continued) Metric Name Description Object Severity Recommendations Threshold Status All Pool Members Are With Status Down One or more channels on the NSX IPSec Service are currently down IPSec Edge Service Critical Check the status of the IPSec channel. > 0 IP Pool Addresses in Use (%) One or more IP pools on the NSX DHCP Service have reached capacity and cannot provide additional addresses DHCP Edge Service Warning Add more IP addresses to the IP pool. = 100 IP Pool IP Addresses Renewed (last interval) The NSX DHCP service is reporting higher than normal IP address renewal requests DHCP Edge Service Warning Check the status of all VMs connected to the NSX DHCP Service. > 0 Status Rule Misconfiguration The IP address of one or more virtual NICS are not in the IP pool of the NSX NAT Service IP pool NAT Edge Service Warning Change the IP address of the virtual NIC so that it is in the IP pool of the NSX NAT Service < 1 Status Routing Neighbor Relations Formed The NSX Routing Service is enabled on the NSX Edge, but no neighbor relations have been formed Routing Edge Service Serious Verify the dynamic routing protocol configuration on the NSX Edge and physical routers. Status Service Status The NSX Edge Service is currently down All Edge Services Critical Investigate the log files for more information. < 0 30 VMware, Inc.

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