ConVox IP PBX. Step into the next level of office communication
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1 ConVox IP PBX Step into the next level of office communication
2 Agenda ConVox IP-PBX Setup Diagram Features Screen shot EAPBX v/s IP PBX comparison About Deepija Our customers 2
3 Is it time that old telephone system get an upgrade? Is your EAPBX is a synonym for :- Expensive phone setup Maintenance of several telephony lines Functionality of the phone system is quite limited International calling is not possible due to high call rates Often miss calls when communication channel is overloaded Switch to ConVox IP-PBX to experience the betterment. 3
4 What is ConVox IP PBX An IP PBX is a complete telephony system that provides telephone calls over IP data networks. Works Over LAN or WAN (No circuit switched networks). Can handle both Calls and Data on single network Most functionality of IP PBX are done with software (No hardware required) Integrates with your existing phone system (No need to change anything) upgrading day-to-day business communication to this most advanced voice and data network is a breeze! 4
5 How it Works Set up Diagram 5
6 What can you do with ConVox IP PBX 6
7 A Comparison will help you to decide what to choose Features ConVox IP PBX EAPBX Remote Administration Remotely accessible for maintenance and adds moves and changes. Lower cost of ownership. Requires On Site visit to add users and access administration for maintenance. Increased cost of ownership All In One System Free calls on Data network and Internet. Connect to other branch offices like one dial plan Soft Phone on PC Group Hunting All applications are integrated in the same platform, administration is simplified and very easy to use. Allows free calls to other sites with broadband capability. Seamless networking between all locations just like they are in the same building. At home, on the road or in a coffee shop, soft phone can remain connected to the system for important calls and conferences. Create hunt groups for groups of people. Simple web admin interface. All applications other than PBX call processing are add on and require the use of a different administration interface. Must use toll network. All calls cost money. Requires expensive proprietary networking hardware and dedicated connections. Very expensive to own. Can t be done. Requires specialist. Very expensive and inflexible. 7
8 A Comparison will help you to decide what to choose Features ConVox IP PBX EAPBX Meet Me Conference Mobility Simple to use. Conference can be a direct dialled number, a choice off of the automated attendant or transferred in from a live attendant. Easily forward calls to other extension, cell phones and outside phone numbers from web based admin screen. Can be managed from anywhere. If available, must use toll lines. Any forwarding is hard coded by specialist. Expensive to maintain. Call Distribution to groups Customized Greetings Create Group Queues. Route calls based on departments, or many other routing patterns available from drop down menus. Simple to use and included in the price. Easy to upload and download from web based interface. Very expensive add on. Typically adds 50% or more to cost of PBX. Very complicated external interface adds complexity.. Must use expensive external hardware. Automated Attendant Web based administration includes routing calls to Group Queues, Conferences, Directory dialing and more.. External program. Difficult to use. Expensive to make changes. 8
9 Sample view of Extension Manager 9
10 Admin Create user view Admin view to create conf. Screen Shots 10
11 SMS Report view admin 11
12 Key customer benefits Easy to install and configure Easier a Manage Cost Saving Phone Wiring Elimination Scalable Enhanced Customer Service and Productivity 12
13 COMPANY BEHIND ConVox SOLUTIONS is a fast growing software development company in the area of CTI/ IVRS and VoIP. Our products include Call Centre Packages, Conference Bridge, Voice Logger, IP-PBX and IVRS. Head office in Hyderabad with branch offices in Mumbai, Bangalore, Chennai, Delhi and Pune Focus on R&D and innovation Open Source Experts High quality products and strong customer support. 13
14 INSTALLATION AND MAINTENANCE OF THE SYSTEM Normal Installation Time is 1 Week. Depending on the customization requirement it may take more time. Our Engineers will install and configure the system initially. Training is given to the administrator and users of the system at customer premises. Support is available through Phone Call, Chat, Remote Login and On site visit. Highest commitment for Customer Support. 14
15 Some of Our Esteemed Customers 15
16 Thank you! 16
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