Presents...NOC-as-a-Service

Transcription

1 Presents...NOC-as-a-Service

2 What does it deliver? Bring this all together = UC&C Mobility Connectivity Manageability

3 What is it? A cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app Integrates a low cost device providing an IOT gateway between a business existing communications infrastructure and new generation services

4 What can it do? Adoption is about what the technology does, not how it works. NOC-as-a-Service Service Providers connect securely to their client sites and CPE devices via an internet connected device from anywhere in the world

5 What can it do? Adoption is about what the technology does, not how it works. Integrated Monitoring & Alerts Service Providers can proactively deliver on their SLA commitments

6 Q & A Adoption is about what the technology does, not how it works. Client IT managers & business owners can monitor and manage their IT infrastructure Minimise service down time, minimise site call outs only when required!

7 Marketing view Branding Speak

8 My business in my Pocket Any Device, Any Place Embracing a new paradigm: Web Real Time Communications Zero-cost Mobile Calling Your Work Extension in Your Pocket WebRTC

9 My Client in my Hand Any Device, Any Place Network Oprations Center (NOC) as a Service, via a web browser Automate Sales cycles Integrated Monitoring & Alerts Seamless remote access

10 Product view Key Components?

11 Key components? Interface via web browser or App: CONNECT: secure provisioning of services to CPE devices and users TALK: Presence, IM, Voice, Video and business applications (receptionist, call centre, CRM,...) All Far South CPE device: Infrastructure: WiFi, LAN, PSTN, USB Networking (Firewall, Router) IOT-enabled gateway / pbx Full featured, UC featured set Service resilience

12 What is Wanderweb Connect? Wanderweb Connect For the Service Providers or Resellers Managed Services Platform Provided As a Service Web browser based Accessible to all Com.X and Wanderbox devices on s/w rev 1.4

13 Wanderweb Connect For the Service Provider or Resellers Features summary: CPE device registration Device registries / groups Build / manage organisations Assign tech staff (maintainers) Assign business users (extensions) (pending) Automate configuration Monitoring and Alerts Real time device status Housekeeping

14 Wanderweb Connect For the Service Provider or Resellers Organisation setup: Admin login Create organisation & tierred heirarchies Allocate technical resources (Admin & maintainers) Asign devices and users Allocate licenses Manage company directory Create collaboration groups

15 Automated Deployment scenario

16 Wanderweb Connect For the Service Provider or Resellers User management: User invites ( ) Manage user extension config: o Ports o Extension config (ext no, CLI,...) o Twinning (analog, IP endpoint, Wanderweb softphone) Wanderweb license allocation

17 Wanderweb Connect For the Service Provider or Resellers Monitoring points: PBX services Telecoms port status (Analogue, BRI, PRI) Disk space Networking ports (ethernet, VLAN, VPN, GSM, ADSL, X.21, ) SIP trunk status IP phone status System (SSH, GUI, HTTP)

18 What is Wanderweb Talk? Wanderweb Talk For Business Users UC&C platform Web browser or Mobile App Security at the Core Mobility BYOD (Bring Your Own Device) Zero-cost Mobile Calling

19 Wanderweb Talk For Business Users Features summary: Presence management Business & private directories Messaging: Individual and Groups Collaboration: Create groups Hi-Definition Voice 1-Number support

20 Product view Use Cases

21 Automated Deployment scenario

22 Wanderweb & CPE PBX: Call Scenario CRM Call Center 4. Mobile worker calls contact, using Wanderbox WebRTC Gateway Mobile Other SaaS PSTN, GSM, VoIP 1. Wanderbox registers and receives further instructions 2. Wanderbox sends details of devices and availability to Wanderweb 3. Mobile worker registers with Wanderweb Business Premises

23 Why should I use it? Business Cases!

24 For the Business User! Why would I use it? Features Mobility / BYOD One contact number Connectivity (IP, www, telecoms) UC&C (IM & Presence) Create ecosystems and groups Lowest cost barrier to entry Minimal CAPEX: Infrastructure (WiFi) BYOD Self installation Optional infrastructure re-use Analogue phones LAN and IP phones

25 For the Business User! Why would I use it? Quality of Experience High Definition voice (HD) Always connected (always in the office ) Unrestricted logins: multiple devices Chat Groups Video (pending) Security Secure company data (exemployees lose their historical data) Encrypted calls Secure on site services

26 For the Business User! Why would I use it? Saving money VoIP benefits On-net benefits OTT connectivity Simple Self Service: Self install (power on) Day-to-Day maintenance

27 Why would I sell it? For the Service Provider / Reseller

28 For the Service Provider / Reseller Why would I sell it? Easy to Sell: Lowest CAPEX Clear customer benefits No waiting for connectivity Easy to deploy: Pre-sales client setup Low tech, low cost installer Sync and push client configurations

29 For the Service Provider / Reseller Why would I sell it? No barriers to deplayment: Wireless (WiFi, FMC / LTE) Wired connections (LTE, Copper, Fiber) Proactive SLA delivery: Integrated OA&M Minimise client issues Minimise truck roles

30 Feature Review Show me how? Use cases: Administrator Maintenaner User

31 Admin: Organizations 1 Creating my organization is as easy as 1, 2, 3 2 3

32 Admin: Users 1 Create and invite user User receives invitation with account activation link 2 3

33 Admin: Devices 1 Create and activate device Copy or activation code 2 Enter activation code in local GUI of device 3

34 Admin: Add extension 1 Edit device Add extension information Save 2 3

35 Admin: Device Remote GUI 1 Device is online (green bell) Click Connect action 2 Navigate local GUI from anywhere in the world 3

36 Admin: Device Sync Click Sync action 1 Device and 2 Wanderweb auto-sync config (bi-directional) Wanderweb and Local GUI have same extensions 3

37 Admin: Services Purchase licences Allocate to users or devices Automatic recurring

38 User experience What does it look like? Time for a demo?

39 Wanderweb Grant OTR demo VoIP DDI xxx (104) WWW LTE WLAN SSID / pswd: wanderbox2 Grant3 (103) Grant2 (102) MyBBGuest (101) LAN Grant2 (102) Grant3 (103) Switchboard (100) & IVR xxx (104)