GLANCETRON 15L 15 TOUCH MONITOR OPERATION MANUAL Version 2.1

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1 GLANCETRON 15L 15 TOUCH MONITOR OPERATION MANUAL Version 2.1

2 15L Touch Monitor User s Manual Table of Contents: Chapter 1 Specification Introduction... 2 Chapter 2 Appearance... 3 Chapter 3 OSD Setup... 5 Chapter 4 Installation Chapter 5 Hardware Specification Appendix AC ADAPTER Troubleshooting

3 15L Touch Monitor User s Manual CHAPTER 1 Specification Introduction Preview The new touch monitor, 15L, is designed with the option of integrated Smart Card Reader and Magnetic Stripe Reader. This is leading new edge of fully functional touch monitor with various options to countless market sectors. 15L gives new impressed image to user that is friendly MSR swipe angle. The 45 degree angle design is based on the user of humanized aptitude. It s the factor of 15L that can easy to swipe and insert the smart card. It s another advantage is the flexibility of the adjustable stand suits for a variety of industries and applications. A WORLD OF POS & AUTO-ID SOLUTION Touch POS I-button Reader Programmable Keyboard Customer Pole Display Magnetic Stripe Reader/Writer 2

4 15L Touch Monitor User s Manual CHAPTER 2 Appearance Touch Monitor SmartCard Reader LED Indicator: Standby or not LED Indicator: Power ON/OFF Power Button Magnetic Stripe Reader 3

5 15L Touch Monitor User s Manual Power adapter VGA port Touch screen connected MSR connected Smart Card Reader connected Touch screen connect cable (RS232 interface) Touch screen connect cable (USB interface) MSR & Smart Card Reader connect cable 4

6 15L Touch Monitor User s Manual CHAPTER 3 OSD Setting The OSD panel buttons: Menu / Enter, Up, Down, Auto. And LCD ON/OFF Button on front of 15L. Menu/Enter Button Press it to open OSD window and enter "User Mode" to do the function adjustment or selection of the item. It may have many levels in one item. As you select this kind of item, you will enter the next level and see the sub-items. UP Button Press it to Scroll item "Right" or decrease the value or switch the selected item to another. Down Button Press it to Scroll item "Left" or increase the value or switch the selected item to another. Auto Button Press it to Auto image adiust. LCD ON/OFF Button Control LCD ON/OFF button 5

7 15L Touch Monitor User's Manual OSD Menu Structure [Auto Adjust] Press and hold the Auto key. In this function, it will be activated the auto adjusting for the picture. [Main Menu] If press the MENU key, the screen will appear this main menu page, you can use the UP or Down to select the function you need. The end of this page will be shown the working resolution and frequency. 6

8 15L Touch Monitor User's Manual A. Color. If select Color function on OSD MAIN MENU and press the MENU key. You can press Up or Down key to increase or decrease value of function B. Image Setting If select Image Setting function on OSD MAIN MENU and press the MENU key. You can press Up / down, and MENU to select function, then Up / Down key to increase or decrease the value of function. 7

9 15L Touch Monitor User s Manual C. OSD Menu If You select OSD Menu function on OSD MAIN MENU and press the MENU key. 8

10 15L Touch Monitor Driver Installation

11 15L Touch Monitor 1. In folder PenMount Universal Driver V , find Setup.exe and run it. 2. A License Agreement window appears. Click I Agree and Next. 3. When ready to install the program, click Install. 4. Installation takes some time. 5. When the warning message screen appears, please click Install this driver software anyway to continue. For RS232 interface, it will appear one time. For USB interface, it will appear twice. 6. A window notifying of installation completion appears. Click Finish. NOTE: If you are installing the driver with Microsoft WHQL, you will see the screen in step 7 directly instead of step 6. NOTE: Please restart your Windows system after installation finishes. 7. For PenMount driver package or later version, you are able to use Refresh function in PenMount Control Panel to detect the newly attached PenMount devices.

12 15L Touch Monitor Configure PenMount Windows Universal Driver (for 2000/XP/2003/VISTA/7) Upon rebooting, the computer automatically finds PenMount control board. The touchscreen is connected but not calibrated. Follow the procedures below to carry out calibration. 1. After installation, click the PenMount Monitor icon PM in the notification area. 2. When PenMount Control Panel appears, select a device to Calibrate. PenMount Control Panel The functions of the PenMount Control Panel such as Device, Calibrate, Setting, Multiple Monitors,Tools and About are explained in the following sections. Device In this window, you can find out how many devices are detected on your system. Calibrate This function offers two ways to calibrate your touchscreen. Standard Calibration adjusts most touchscreens while Advanced Calibration adjusts aging touchscreens. Standard Calibration Click this button and arrows appear pointing to red squares. Use your finger or stylus to touch the red squares in sequence. After the fifth red point calibration is complete. To skip, press ESC. Advanced Calibration Advanced Calibration uses 4, 9, 16 or 25 points to effectively calibrate touch panel linearity of aged touchscreens. Click this button and touch the red squares in sequence with a stylus. To skip, press ESC.

13 15L Touch Monitor Command Calibration Command call calibration function. Use command mode call calibration function, this can uses Standard, 4, 9, 16 or 25 points to calibrate. E.g. Please run ms-dos prompt or command prompt. c:\program Files\PenMount Universal Driver\DMCCtrl.exe -calibration 0 (Standard Calibration) DMCCtrl.exe - calibration ($) 0= Standard Calibration 4=Advanced Calibration 4 9=Advanced Calibration 9 16=Advanced Calibration 16 25=Advanced Calibration 25 To calibrate your touchscreen: 1.Please select a device then click Configure. You can also double click the device too. 2.Click Standard Calibration to start standard calibration.

14 15L Touch Monitor NOTE: The older the touchscreen gets, the more Advanced Mode calibration points you need for an accurate calibration. Use a stylus for Advanced Calibration for greater accuracy. Do the following for Advanced Calibration: 1.Back in Calibrate tab, press Advanced Calibration button to start Advanced Calibration. NOTE:It is recommended that you use a stylus for Advanced Calibration for greater accuracy. 17

15 15L Touch Monitor Plot Calibration Data Check this function to have touch panel linearity comparison graph appear when you finish Advanced Calibration. The black lines reflect the ideal linearity assumed by PenMount s application program while the blue lines show the approximate linearity calculated by PenMount s application program as the result of user s execution of Advance Calibration. Turn off EEPROM This function disables the write-in of calibration data in Controller. Setting This function is enabled by default. 18

16 15L Touch Monitor Operation Mode This mode enables and disables the mouse s ability to drag on-screen iconsuseful for configuring POS terminals. Pen Input Emulation Select this mode and mouse will emulate Windows Vista pen input device operation, by which no mouse event will be sent until the touch is dragged out of range or released from the screen. Mouse Emulation Select this mode and mouse functions as normal and allows dragging of icons. Click on Touch Select this mode and mouse only provides a click function, and dragging is disabled. Click on Release Select this mode and mouse only provides a click function when the touch is released. Beep Sound Enable Beep Sound turns beep function on and off. Beep on Pen Down beep occurs when pen comes down. Beep on Pen Up beep occurs when pen is lifted up. Beep on both beep occurs when comes down and is lifted up. Beep Frequency modifies sound frequency. Beep Duration modifies sound duration. Cursor Stabilizer Enable the function support to prevent cursor shake. Use press and hold as right click You can set the time out and area for you need.

17 15L Touch Monitor Edge Compensation This page is the edge compensation settings for the advanced calibration. You can adjust the settings from 0 to 30 for accommodating the difference of each touch panel. About This panel displays information about the PenMount controller and driver version. PenMount Monitor Menu Icon 20

18 15L Touch Monitor PenMount monitor icon (PM) appears in the notification area of Windows 2000/ XP/2003/VISTA/7 system when you turn on PenMount Monitor in PenMount utility. PenMount Monitor has the following functions: Control Panel Open PenMount Control Panel. Beep Setting Beep function for each device. Right Button When you select this function, a mouse icon appears in the right-bottom of the screen. Click this icon to switch between Right and Left Button functions. Exit Exits the PenMount Monitor function. PenMount Rotating Functions For Windows 2000, XP 32bit, and Vista 32/64bit, PenMount Windows Universal Driver supports several display rotating software packages and auto-detects rotate function (0, 90, 180, 270 ). The display rotating software package supported in Windows 2000, XP 32bit, Vista 32/64bit are: Portrait s Pivot Screen Rotation Software ATI Display Driver Rotate Function nvidia Display Driver Rotate Function SMI Display Driver Rotate Function Intel Display Driver Rotate Function

19 15L Touch Monitor Configure Rotate Function in Windows XP 64bit 1.There is a Screen Rotation Monitor button that appears only in the PenMount driver utilities for Windows XP 64bit system. 2.On enabling Screen Rotation Monitor, you will see a screen like below:

20 15L Touch Monitor 3.Choose rotate function (0, 90, 180, 270 ) in the 3rd party software. The calibration screen will appear automatically. Touch this point and rotation is mapped. NOTE: Rotate function is disabled if you use Monitor Mapping. Uninstall PenMount Windows Universal Driver (for 2000/XP/2003/VISTA/7) 1.Exit PenMount Monitor (PM) in the notification area in advance. 2.Go to Control Panel, and then click Add/Remove program. Select PenMount Universal Driver 1.0. Click Change/Remove button. 3.Select Yes to remove PenMount Windows Universal Driver. 4.Select Yes to reboot your system or No to reboot your system later. 23

21 15L Touch Monitor User s Manual

22 15L Touch Monitor SmartCard Reader Driver Point to " My computer" and press " Right Click". Please select " Properties."

23 15L Touch Monitor Select the "Device Manager".

24 15L Touch Monitor Select "USB PC/SC SmartCard Reader" and right click to choose "Update Driver.."

25 15L Touch Monitor When the setup screen appears then to select "Advanced" & "Next" step.

26 15L Touch Monitor Select "IMT5123 USB Driver" folder.

27 15L Touch Monitor

28 15L Touch Monitor When the next setup window appears, please select the next step to continue the setup.

29 15L Touch Monitor Above screen shows the installation process window.

30 15L Touch Monitor After installation completes, select Finish.

31 15L Touch Monitor MSR Driver Select"MSR USB Driver"Folder.

32 15L Touch Monitor Select"USB for Win SERIES"Folder.

33 15L Touch Monitor Select"PL-2303 Driver Installer"to start install.

34 15L Touch Monitor When the setup screen appears then to select next step.

35 15L Touch Monitor Whenthesetupscreenappearsthentoselectfinish.

36 15L Touch Monitor Hardware Specifications Model LCD Display 15"TFT LCD Max Resolution XGA 1024 x 768 Pixel Pitch Brightness Contrast Ratio Display Color ResponseTime( msec) Touch Screen OSD Button 0.297(H) x (H)mm 250 cd/m2 (Typ) 500:1(Typ) 16.2M(6bits+FRC) 16ms Touch Panel Interface Serial port USB Port VGA Port 5 Wire Resistive Menu, Set -, Set +, Auto Cable I/O connectivity 1 x RS232 interface (RJ45) connect 2 x USB(Smart Card, Mifare) interface (RJ45) connect 1 x 15Pin VGA Integrated Option Magnetic Stripe Reader 1 x Built-In Magnetic Stripe Reader: Dual/Triple Tracks (USB Interface) Smart Card Reader Color Power Adapter Dimension (W)x(L)x(H)cm Weight 1 x Built-In Smart Card Reader, compatiable with Microsoft PC/SC (USB Interface) Input: AC V, 50~60HZ (1.7A) Output: DC 12V(3.33A) Physical: 20cm x 42cm x 34cm Package: 32cm x 50cm x 46cm N.W:7.5 kg G.W:8.5kg Physical Dimension Black, White, Black/Silver(Frame) Environment Operating Temperature 0~ 45 (32 ~ 113) Storage Temperature -20~ 60 (-4~ 140) Operating Humidity 0% ~ 80% RH non condensing Storage Humidity 10% ~ 90% RH non condensing Certification EMC & Safety FCC, CE, RoHS, Class A, CCC

37 15L Touch Monitor User s Manual Appendix:AC ADAPTER MODEL NO.: DESCRIPTION: REVISION NO.: A1-36S12R-V Switching Adapter 12V/3A Original TABLE OF CONTENTS 1.0 INPUT REQUIREMENTS 2.0 OUTPUT REQUIREMENTS 3.0 EFFICIENCY 4.0 PROTECTION REQUIREMENTS 5.0 ENVIRONMENTAL 6.0 EMI REQUIREMENTS 7.0 SAFETY REQUIREMENTS 8.0 RELIABILITY 9.0 DIMENSIONS

38 15L Touch Monitor 1.0 INPUT REQUIREMENTS 1.1 AC VOLTAGE: 90Vac TO 264Vac INPUT MI-S 1.2 FREQUENCY: 47Hz TO 63Hz 1.3 AC CURRENT: 1.2A MAX. 1.4 INRUSH CURRENT: 60A MAX. AT 230Vac AND FULL LOAD, COLD START, OUTPUT REQUIREMENTS 2.1 DC OUTOUT REQUIREMENTS: OUTPUT OUTPUT RIPPLE LOAD VOLTAGE TOLERANCE &NOISE MIN MAX Vdc 11.4V~12.6V 200mVp-p 0.0A 3.0A NOTE: THE PEAK TO PEAK RIPPLE AND NOISE MEASURING DONE BY 20MHz BAND WIDTH LIMITED OSCILLOSCOPE AND TERMINATED EACH OUTPUT WITH A 10uF AND A 0.1uF CAPACITOR DOES MEASURING 2.2 OVERSHOOT: OVERSHOOT SHOULD NOT EXCEED 10% OVER NOMINAL VOLTAGE 2.3 RISE TIME: 50mS MAX. 2.4 HOLD-UP TIME: MINIMUM 10mS AT 80% MAX LOAD, 115Vac INPUT. 3.0 EFFICIENCY THE SWITCHER SHOULD PROVIDE DC CONVERSION EFFICIENCY MINIMUM 80% AT FULL LOAD, 115Vac INPUT.

39 15L Touch Monitor 4.0 PROTECTION REQUIREMENTS 4.1 OVER VOLTAGE PROTECTION: 19.2V MAX. 4.2 SHORT CIRCUIT PROTECTION: THE SWITCHER SHOULD AUTO-RECOVER IN CASE ANY SHORT-CIRCUIT SHOULD OCCUR AT ANY DC OUTPUT. 5.0 ENVIRONMENTAL 5.1 OPERATING: TEMPERATURE 0 TO 40 RELATIVE HUMIDITY 20% TO 90% RH 5.2 STORAGE: TEMPERATURE -25 TO 85 RELATIVE HUMIDITY 0% TO 90% RH 6.0 EMI REQUIREMENT THE SWITCHER DESIGNED TO MEET BELOW STANDARDS: FCC PART 15 SUBPART J CLASS B CNS CLASS B CISPR 22 CLASS B 7.0 SAFETY REQUIREMENTS 7.1 SAFETY REGULATION: THE SWITCHER DESIGNED TO MEET BELOW STANDARDS: UL CUL 22.2 No TUV EN OTHERS REGULATION: MEET CALIFORNIA ENERGY COMMISSION APPLIANCE EFFICIENCY REGULATIONS: 36W: NO-LOAD MODE INPUT <0.5W, ACTIVE MODE EFFICIENCY >83% 7.3 DIELECTRIC STRENGTH: INPUT AND OUTPUT 3 SEC

40 15L Touch Monitor 8.0 RELIABILITY 8.1 MTBF: HOURS 8.2 B-TEST: VIBRATION, SHOCK, ALTITUDE, STATIC COMPRESSION, DROP... ETC. PLEASE REFER TO B-TEST PROCEDURE. 9.0 DIMENSIONS SEE ASSEMBLY DRAWING

41 15L Touch Monitor

42 15L Touch Monitor Troubleshooting When encountering difficulties in using this product, please follow the steps or solutions.. If the problem persists, please contact the dealer. 1. No picture on screen a. Check the AC cord and signal cable. Make sure they are properly connected. b. Check that the power button on the OSD panel is turned on. c. Check if the computer has entered energy saving mode. 2. Abnormal display colour a. Check if the signal cable is properly connected to the computer. b. For model 15L using the on-screen-adjustment mode to adjust the colour parameters. 3. Skewed or distorted display a. Check if the signal cable is properly connected to the computer. b. For model 15L, using the on-screen-adjustment mode to adjust the geometric parameters. 4. Picture too large or too small a. Check if the display resolution is set correctly in the operating system. b. For 15L, using the on-screen-adjustment mode to adjust the size parameters. 5. Touch screen does not work a. Check if the COM port cable is properly connected to the computer. b. Check if the Fujitsu touch driver has been loaded properly. c. Check if the COM port number is set correctly. 6. VFD Customer Display does not display properly a. Check if the power cable is connected properly. b. Check whether the power switch is turned on. 7. Magnetic Card Reader does not work a. Check if the KB Connector is properly connected to the computer s PS/2 port. 8. The card swipe character(s) is incorrect or shows random characters a. The country code parameter setting may need modification, please refer to the section, MSR Parameter Modifications.

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