THE VIRTUAL COLLABORATION HEALTH CHECK

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1 THE VIRTUAL COLLABORATION HEALTH CHECK

2 The Virtual Collaboration Health Check

3 Identify the stage that best reflects where you are in the collaboration journey, and then click on it to discover the considerations and how Plantronics can help you. Tools Stage 1 Desk phone Voice end point Sharing PC Mobile IM Audio desktop Conferencing Desktop video Web Your company environment Heavy reliance on traditional voice services. > Stage 2 Generally low adoption of new tools. > Stage 3 Basic tools becoming established, video adoption lagging. > USAGE: None Stage 4 Adoption rises allowing more flexible working practices. > Infrequent Regular Constant Stage 5 Adoption is high, employees can collaborate anywhere, anytime with anyone. >

4 1 Heavy reliance on traditional voice services Traditional standalone environment, mobiles, desktop telephony, , occasional use of external conferencing services. CONSIDERATIONS: User fatigue, sound quality for telephony. Future proof investment in technology. Management of multiple platforms. > > >

5 2 Generally low adoption of new tools Introduction of standalone collaboration tools, basic web video and screen sharing tools such as Skype. CONSIDERATIONS: With increased usage, user comfort and call clarity become important. Improve adoption, background noise. User privacy, allow a user the freedom to move to a suitable place to collaborate with DECT wireless. > > > >

6 3 Basic tools becoming established, video adoption lagging. Introduction of joined up and IM, desktop video tools added, web and audio conferencing growing. CONSIDERATIONS: Manage noise pollution for better conferencing experience. Acoustic clarity aids comprehension. Matching devices to roles as new platforms are added (tablets, desktop video). User comfort and protection during increased number and length of calls. IM > > > >

7 4 Adoption rises allowing more flexible working practices. Video desktop solutions and web and audio conferencing integrated and growing, reducing reliance on 3rd party solution. CONSIDERATIONS: User support during rollout (service deflection). Ensure headsets have suitable noise-cancelling to suit flexible working spaces. Managing a large estate of headsets. IM > > > >

8 5 Adoption is high, employees can collaborate anywhere, anytime with anyone. Full UCC environments allows simple escalation from to IM to voice to video with content. CONSIDERATIONS: Deep integration of tools into business processes with intelligent controls and SmartPresence. Ensure headset fleet remains in synch with UC platform. IM > > > >

9 1 Productivity Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

10 1 Manageability Headsets that connect to multiple devices, grow with your business. Unique advance 24 hour* pro-active warranty replacement. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

11 1 Adoption Headsets that connect to multiple devices, grow with your business. Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

12 2 Productivity Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

13 2 Manageability Headsets that connect to multiple devices, grow with your business. Unique advance 24 hour* pro-active warranty replacement. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

14 2 Adoption Headsets that connect to multiple devices, grow with your business. Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

15 2 Mobility Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity.

16 3 Productivity Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

17 3 Manageability Headsets that connect to multiple devices, grow with your business. Unique advance 24 hour* pro-active warranty replacement. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

18 3 Adoption Headsets that connect to multiple devices, grow with your business. Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Natural sounding HD audio improves user experience and drives usage. Headsets with Smart Sensor Technology, simplifies use and encourages adoption.

19 3 Mobility Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Smart Presence and intelligent Call Routing on multiple devices and softphones.

20 4 Productivity IM Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade.

21 4 Manageability IM Headsets that connect to multiple devices, grow with your business. Unique advance 24 hour* pro-active warranty replacement. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. Comprehensive video set up guides for most platforms, reduces deployment complexity. Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade.and softphones. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

22 4 Adoption IM Headsets that connect to multiple devices, grow with your business. Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Natural sounding HD audio improves user experience and drives usage. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Comprehensive video set up guides for most platforms, reduces deployment complexity. * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

23 4 Mobility IM Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Smart Presence and intelligent Call Routing on multiple devices and softphones.

24 5 Productivity Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade. Contextually Intelligent headsets can be integrated into Enterprise software such as SFDC to provide real time event data. Open SDK to allow development of customised productivity apps. IM * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

25 5 Manageability Headsets that connect to multiple devices, grow with your business. Unique advance 24 hour* pro-active warranty replacement. Comprehensive compatibility with all major UC vendors. Smart Presence and intelligent Call Routing on multiple devices and softphones. Comprehensive video set up guides for most platforms, reduces deployment complexity. Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade. Open SDK to allow development of customised productivity apps. IM * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

26 5 Adoption Headsets that connect to multiple devices, grow with your business. Headsets allow a more natural head and body movement, good for worker s health and comfort. Multiple wearing styles to match user preference for comfort. Speech Impact to get the most from what you are saying. Unique advance 24 hour* pro-active warranty replacement. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Natural sounding HD audio improves user experience and drives usage. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Comprehensive video set up guides for most platforms, reduces deployment complexity. IM * 24 hour proactive warranty replacement is valid across most of European countries where courier coverage is available.

27 5 Mobility Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate and never missing a call increasing productivity. Advanced signal processing eliminates background noise pollution as collaboration grows. Full portfolio of personal speakerphones and headsets enabling remote working and improving productivity. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Smart Presence and intelligent Call Routing on multiple devices and softphones. IM

28 If you would like to know more about Plantronics products please visit Plantronics, Inc. All rights reserved

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